Matt Hancock, who resigned as health secretary in the midst of the pandemic, and his memoir’s co-author Isabel Oakeshott, who subsequently handed over confidential information he gave her to The Daily Telegraph, have both come under heavy public criticism.
But they also performed one important public service by revealing the central role played by WhatsApp for communications between ministers and others during the crisis.
The cache of over 100,000 messages – more than two million words’ worth – which Mr Hancock downloaded from his phone and gave to Ms Oakeshott, provided the substance for their self-justifying book Pandemic Diaries and for the revelations in The Telegraph’s Lockdown Files reporting.
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Leaked WhatsApp messages from Matt Hancock
So what about all the other informal communications in 2020, 2021 and 2022 inside government during COVID-19? Surely they should be gathered in the evidence for Baroness Hallet’s official UK COVID-19 Inquiry, which will start hearings in a few weeks’ time?
Lady Hallet has already assured “the bereaved that this inquiry is in the process of obtaining all relevant WhatsApp messages from all relevant groups, not just those from Mr Hancock”.
The government must be regretting giving Heather Hallet, a retired justice of appeal, such a wide-ranging remit for her inquiry. Alongside other vital matters such as how the health services dealt with patients and the pandemic, she is instructed to examine “how decisions were made, communicated, recorded, and implemented” in “the public health response across the UK.”
This puts Boris Johnson, his ministers and their advisers in her sights from the very start of the pandemic.
On Thursday, the government took the remarkable decision to take legal action against the inquiry it set up in an attempt to avoid handing over the unredacted emails of the then prime minister, Mr Johnson.
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The bitter tussle over disclosure involves Lady Hallet, Mr Johnson, the courts, the Cabinet Office, and ultimately the current prime minister, Rishi Sunak.
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Government ‘carefully considering next steps’
Yet the nature of modern communication means whatever is handed over cannot give a full picture. Messaging by WhatsApp is an easy option for hard-pressed ministers and an invitation for ill-judged comments.
It also usually leaves a trail, if that can be accessed. WhatsApp messages can also be lost or deleted, or conducted in other conversations on undetected devices.
Lady Hallett is taking a tough line. She insists it is not up to the Cabinet Office to decide what internal government communications and messages, formal and informal, are relevant to her inquiry.
She wants to see everything: WhatsApp exchanges, emails, minutes, notes and diaries, “including the other (superficially unrelated) political matters they were concerned with at the time” – because it is possible a minister dealt with COVID matters “inadequately because he or she was focussing (perhaps inappropriately) on other issues.”
Before modern digital communications, it was simpler to keep track of how official decisions were reached. Most of the discussions or ideas were written down by those involved or recorded by their aides. Even telephone calls on direct lines were listened into and minuted.
Of course, important off-the-record conversations took place. But there was a generally respected code of honour that politicians would stand by their word, under oath, if required.
Smartphones have changed all that. There is little trust in what those in government say or say they have said. Personal phones and email servers have made it easier to avoid official channels and to express views casually. It is easier to dash off a hasty text message than to write a memo or to have a formal conversation.
Many involved in politics have been attracted to WhatsApp in particular by its promise of confidentiality through “end-to-end encryption”. As a result, WhatsApp records are often at the centre of contemporary demands for evidence, including from the COVID-19 Inquiry.
Even emails are old hat. Only yesterday, one senior official asked me for another’s mobile number, so they could send them a WhatsApp complaining “they never answer my emails”. Do they even read them? Nobody actually answers a telephone call these days. Until 20 years ago, the work of a political reporter was carried out essentially at first hand, through conversations face to face or on the phone. Now most communications take place in text message form on phones, most of it on WhatsApp.
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4:27
Johnson refutes ‘COVID rule breaches’
Paradoxically, as the Hancock files demonstrated, there is no privacy if WhatsApp trails can be accessed at either end. If an end-user’s phone can be opened, it is easy to recover an account of what was really said in chains of messages in numerous WhatsApp groups.
Many news stories in recent years have been based on what people have said to each other on WhatsApp. Hence, the contortions by former health minister Lord Bethell explaining why he had deleted or lost messages on his phones and the celebrated case of Rebekah Vardy’s agent’s phone dropping into the North Sea.
MPs are among those making increased use of the facility which automatically deletes messages after a set time. This is a genuine threat to ever being able to assemble a proper record in an inquiry. A bid to ban the practice of message self-destruction by ministers failed in the UK courts.
Image: Matt Hancock and Isabel Oakeshott. Pic: Parsons Media
The government’s proposal to legislate against encryption in the Online Safety Bill has no bearing on disclosures through end users. It would allow security services to scrutinise messages without the knowledge of those communicating. WhatsApp says it would rather shut down in the UK than hand such power to the authorities. Its parent company Meta has floated extending encryption to Facebook and Instagram.
In its advice on data handling for doctors, the British Medical Association noted that international or US based companies, such as Meta, can never be fully subject to UK law.
A year ago, the Institute for Government blamed WhatsApp for poor decisions based on incomplete information, for making record keeping more difficult and for undermining accountability and transparency. Regulators and watchdog organisations accept however that it is impractical to disinvent, or completely ban the use of, personal phones and email accounts and WhatsApp.
In the wake of Mr Hancock’s resignation, the UK Information Commission Office issued “a reprimand” to the Department of Health (DHSC) for insufficient data protection. Commissioner John Edwards is leading calls for stronger guardrails to be put in place.
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What is in the online safety bill?
Civil servants have been issued with a colour code on the use NCCCs (non-corporate communications channels). It is in the red zone to use personal devices or emails for “secret” or “top secret” information. As so often in this country, rules for civil servants are merely guidelines for elected politicians. Disciplining ministers is subject to the whim of the prime minister.
That explains why Mr Johnson passed his records back to the Cabinet Office rather than directly to the COVID-19 Inquiry, gift-wrapped with the unhelpful suggestion to “urgently disclose” them. In practice, Mr Johnson put that tricky decision, and the controversial legal bid to protect his WhatsApp privacy, back in the hands of his rival Rishi Sunak.
In launching its appeal this week, the Cabinet Office revealed that it had only seen Mr Johnson’s WhatsApp messages from May 2021, 18 months after the pandemic began. Prior to that, he used a different personal phone which he has not made available, raising questions over how frank he intends to be.
Mr Hancock and Ms Oakeshott are not the only ones who think that official information, of interest to the public, is something to be manipulated for their own ends. WhatsApp is a powerful tool, but the trails of information it leaves behind do not tell the whole truth.
Donald Trump has criticised Vladimir Putin and suggested a shift in his stance towards the Russian president after a meeting with Volodymyr Zelenskyy before the Pope’s funeral.
The Ukrainian president said the one-on-one talks could prove to be “historic” after pictures showed him sitting opposite Mr Trump, around two feet apart, in the large marble hall inside St Peter’s Basilica.
The US president said he doubted his Russian counterpart’s willingness to end the war after leaving Rome after the funeral of Pope Francis at the Vatican.
In a post on his Truth Social platform, he said “there was no reason” for the Russian president “to be shooting missiles into civilian areas, cities and towns, over the last few days”.
Image: The two leaders held talks before attending the Pope’s funeral
He added: “It makes me think that maybe he doesn’t want to stop the war, he’s just tapping me along, and has to be dealt with differently, through ‘Banking’ or ‘Secondary Sanctions?’ Too many people are dying!!!”
The meeting between the US and Ukrainian leaders was their first face-to-face encounter since a very public row in the Oval Office in February.
Mr Zelenskyy said he had a good meeting with Mr Trump in which they talked about the defence of the Ukrainian people, a full and unconditional ceasefire, and a durable and lasting peace that would prevent the war restarting.
Other images released by the Ukrainian president’s office show Sir Keir Starmer and French President Emmanuel Macron were present for part of the talks, which were described as “positive” by the French presidency.
Mr Zelenskyy‘s spokesman said the meeting lasted for around 15 minutes and he and Mr Trump had agreed to hold further discussions later on Saturday.
Image: The world leaders shared a moment before the service
Image: Donald Trump and Volodymyr Zelenskyy meet in the Basilica
But the US president left Rome for Washington on Air Force One soon after the funeral without any other talks having taken place.
The Ukrainian president’s office said there was no second meeting in Rome because of the tight schedule of both leaders, although he had separate discussions with Mr Starmer and Mr Macron.
The French president said in a post on X “Ukraine is ready for an unconditional ceasefire” and that a so-called coalition of the willing, led by the UK and France, would continue working to achieve a lasting peace.
There was applause from some of the other world leaders in attendance at the Vatican when Mr Zelenskyy walked out of St Peter’s Basilica after stopping in front of the pontiff’s coffin to pay his respects.
Image: Donald Trump and the Ukrainian president met for the first time since their Oval Office row. Pic: Reuters
Sir Tony Brenton, the former British ambassador to Russia, said the event presents diplomatic opportunities, including the “biggest possible meeting” between Mr Trump and the Ukrainian leader.
He told Sky News it could mark “an important step” in starting the peace process between Russia and Ukraine.
Professor Father Francesco Giordano told Sky News the meeting is being called “Pope Francis’s miracle” by members of the clergy, adding: “There’s so many things that happened today – it was just overwhelming.”
The bilateral meeting comes after Mr Trump’s peace negotiator Steve Witkoff held talks with Mr Putin at the Kremlin.
They discussed “the possibility of resuming direct negotiations between Russia and Ukraine”, Kremlin aide Yuri Ushakov said.
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On an extraordinary day, remarkable pictures on the margins that capture what may be a turning point for the world.
In a corner of St Peter’s Basilica before the funeral of Pope Francis, the leaders of America and Ukraine sit facing each other in two solitary chairs.
They look like confessor and sinner except we cannot tell which one is which.
In another, the Ukrainian president seems to be remonstrating with the US president. This is their first encounter since their infamous bust-up in the Oval Office.
Image: The two leaders held talks before attending the Pope’s funeral
Other pictures show the moment their French and British counterparts introduced the two men. There is a palpable sense of nervousness in the way the leaders engage.
We do not know what the two presidents said in their brief meeting.
But in the mind of the Ukrainian leader will be the knowledge President Trump has this week said America will reward Russia for its unprovoked brutal invasion of his country, under any peace deal.
Mr Trump has presented Ukraine and Russia with a proposal and ultimatum so one-sided it could have been written in the Kremlin.
Kyiv must surrender the land Russia has taken by force, Crimea forever, the rest at least for now. And it must submit to an act of extortion, a proposed deal that would hand over half its mineral wealth effectively to America.
Image: The world leaders shared a moment before the service
Afterwards, Zelenskyy said it had been a good meeting that could turn out to be historic “if we reach results together”.
They had talked, he said, about the defence of Ukraine, a full and unconditional ceasefire and a durable and lasting peace that will prevent a war restarting.
The Trump peace proposal includes only unspecified security guarantees for Ukraine from countries that do not include the US. It rules out any membership of Ukraine.
Ukraine’s allies are watching closely to see if Mr Trump will apply any pressure on Vladimir Putin, let alone punish him for recent bloody attacks on Ukraine.
Or will he simply walk away if the proposal fails, blaming Ukrainian intransigence, however outrageously, before moving onto a rapprochement with Moscow.
If he does, America’s role as guarantor of international security will be seen effectively as over.
This could be the week we see the world order as we have known it since the end of the Second World War buried, as well as a pope.
Tens of thousands of people have packed St Peter’s Square as the funeral of Pope Francis begins.
Royals, world leaders and cardinals joined scores of worshippers at the Vatican, as mourning of the 266th pontiff transcended wealth and social class.
In keeping with Francis’s life as a breaker of tradition, many of the more elaborate and expensive rituals customary for the burial of popes have been foregone in favour of simpler options.
Around 200,000 people are attending the funeral, with around 50,000 packing out St Peter’s Square.
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His body had been lying in state since his death aged 88 on Easter Monday, spending the last few days in St Peter’s Basilica to allow mourners to pay their respects.
The Vatican – where the funeral service is taking place – and Rome – where Francis will be laid to rest – are under heavy security, with a no-fly zone in place overhead.
Image: The coffin of Pope Francis is borne aloft by pallbearers. Pic: Reuters
Image: Members of the clergy gathered to say farewell to their pontiff. Pic: Reuters
Francis’s coffin has been taken out into St Peter’s Square where 220 cardinals and 750 bishops and priests are sitting in rows, waiting to say goodbye to the Bishop of Rome.
A series of readings and prayers are being read before the 50,000 faithful gathered before the basilica, and the coffin will be sprinkled with holy water and incense.
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2:27
Singing rings out at the Vatican
Image: Members of the clergy stand in St Peter’s Square. Pic: Reuters
It began with Cardinal Giovanni Battista Re reading the Penitential Act – a way for the faithful to confess their sinfulness.
This was followed by the Liturgy of the Word, a part in Catholic mass where faithful gather to hear and reflect on the word of God.
Cardinal Re then delivered the homily, speaking about Pope Francis’ life and service to God.
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Applause breaks out as Zelenskyy arrives
Image: Cardinal Giovanni Battista Re read the homily
The cardinal praised the pontiff as someone who “touched the minds and hearts of people” who was “attentive to the signs of the times”.
He added: “Despite his frailty and suffering towards the end, Pope Francis chose to follow this path of self-giving until the last day of his earthly life.”
He said Francis “was a pope among the people, with an open heart towards everyone”.
Image: Tens of thousands pack St Peter’s Square for the funeral. Pic: AP
Image: Clergy seated during the funeral. Pic: AP
At the end of the mass, the choir will sing in Latin: “May the angels lead you into paradise; may the martyrs come and welcome you and take you into the holy city, the new and eternal Jerusalem.”
After the service, Pope Francis’s body will be taken in procession through the streets of Rome to his final resting place at his favourite church, the Basilica of Santa Maria Maggiore.
Image: Worshippers outside the Papal Basilica of Santa Maria Maggiore. Pic: Reuters
He will be ushered into the basilica – dedicated to the Virgin Mary – by prisoners and migrants, a last reflection of his priorities as pope.
In a break with tradition, the Popeoutlined in his will his request to be buried “in the ground, without particular ornamentation” but simply with the inscription “Franciscus”.