Matt Hancock, who resigned as health secretary in the midst of the pandemic, and his memoir’s co-author Isabel Oakeshott, who subsequently handed over confidential information he gave her to The Daily Telegraph, have both come under heavy public criticism.
But they also performed one important public service by revealing the central role played by WhatsApp for communications between ministers and others during the crisis.
The cache of over 100,000 messages – more than two million words’ worth – which Mr Hancock downloaded from his phone and gave to Ms Oakeshott, provided the substance for their self-justifying book Pandemic Diaries and for the revelations in The Telegraph’s Lockdown Files reporting.
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0:57
Leaked WhatsApp messages from Matt Hancock
So what about all the other informal communications in 2020, 2021 and 2022 inside government during COVID-19? Surely they should be gathered in the evidence for Baroness Hallet’s official UK COVID-19 Inquiry, which will start hearings in a few weeks’ time?
Lady Hallet has already assured “the bereaved that this inquiry is in the process of obtaining all relevant WhatsApp messages from all relevant groups, not just those from Mr Hancock”.
The government must be regretting giving Heather Hallet, a retired justice of appeal, such a wide-ranging remit for her inquiry. Alongside other vital matters such as how the health services dealt with patients and the pandemic, she is instructed to examine “how decisions were made, communicated, recorded, and implemented” in “the public health response across the UK.”
This puts Boris Johnson, his ministers and their advisers in her sights from the very start of the pandemic.
On Thursday, the government took the remarkable decision to take legal action against the inquiry it set up in an attempt to avoid handing over the unredacted emails of the then prime minister, Mr Johnson.
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The bitter tussle over disclosure involves Lady Hallet, Mr Johnson, the courts, the Cabinet Office, and ultimately the current prime minister, Rishi Sunak.
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0:29
Government ‘carefully considering next steps’
Yet the nature of modern communication means whatever is handed over cannot give a full picture. Messaging by WhatsApp is an easy option for hard-pressed ministers and an invitation for ill-judged comments.
It also usually leaves a trail, if that can be accessed. WhatsApp messages can also be lost or deleted, or conducted in other conversations on undetected devices.
Lady Hallett is taking a tough line. She insists it is not up to the Cabinet Office to decide what internal government communications and messages, formal and informal, are relevant to her inquiry.
She wants to see everything: WhatsApp exchanges, emails, minutes, notes and diaries, “including the other (superficially unrelated) political matters they were concerned with at the time” – because it is possible a minister dealt with COVID matters “inadequately because he or she was focussing (perhaps inappropriately) on other issues.”
Before modern digital communications, it was simpler to keep track of how official decisions were reached. Most of the discussions or ideas were written down by those involved or recorded by their aides. Even telephone calls on direct lines were listened into and minuted.
Of course, important off-the-record conversations took place. But there was a generally respected code of honour that politicians would stand by their word, under oath, if required.
Smartphones have changed all that. There is little trust in what those in government say or say they have said. Personal phones and email servers have made it easier to avoid official channels and to express views casually. It is easier to dash off a hasty text message than to write a memo or to have a formal conversation.
Many involved in politics have been attracted to WhatsApp in particular by its promise of confidentiality through “end-to-end encryption”. As a result, WhatsApp records are often at the centre of contemporary demands for evidence, including from the COVID-19 Inquiry.
Even emails are old hat. Only yesterday, one senior official asked me for another’s mobile number, so they could send them a WhatsApp complaining “they never answer my emails”. Do they even read them? Nobody actually answers a telephone call these days. Until 20 years ago, the work of a political reporter was carried out essentially at first hand, through conversations face to face or on the phone. Now most communications take place in text message form on phones, most of it on WhatsApp.
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4:27
Johnson refutes ‘COVID rule breaches’
Paradoxically, as the Hancock files demonstrated, there is no privacy if WhatsApp trails can be accessed at either end. If an end-user’s phone can be opened, it is easy to recover an account of what was really said in chains of messages in numerous WhatsApp groups.
Many news stories in recent years have been based on what people have said to each other on WhatsApp. Hence, the contortions by former health minister Lord Bethell explaining why he had deleted or lost messages on his phones and the celebrated case of Rebekah Vardy’s agent’s phone dropping into the North Sea.
MPs are among those making increased use of the facility which automatically deletes messages after a set time. This is a genuine threat to ever being able to assemble a proper record in an inquiry. A bid to ban the practice of message self-destruction by ministers failed in the UK courts.
Image: Matt Hancock and Isabel Oakeshott. Pic: Parsons Media
The government’s proposal to legislate against encryption in the Online Safety Bill has no bearing on disclosures through end users. It would allow security services to scrutinise messages without the knowledge of those communicating. WhatsApp says it would rather shut down in the UK than hand such power to the authorities. Its parent company Meta has floated extending encryption to Facebook and Instagram.
In its advice on data handling for doctors, the British Medical Association noted that international or US based companies, such as Meta, can never be fully subject to UK law.
A year ago, the Institute for Government blamed WhatsApp for poor decisions based on incomplete information, for making record keeping more difficult and for undermining accountability and transparency. Regulators and watchdog organisations accept however that it is impractical to disinvent, or completely ban the use of, personal phones and email accounts and WhatsApp.
In the wake of Mr Hancock’s resignation, the UK Information Commission Office issued “a reprimand” to the Department of Health (DHSC) for insufficient data protection. Commissioner John Edwards is leading calls for stronger guardrails to be put in place.
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1:19
What is in the online safety bill?
Civil servants have been issued with a colour code on the use NCCCs (non-corporate communications channels). It is in the red zone to use personal devices or emails for “secret” or “top secret” information. As so often in this country, rules for civil servants are merely guidelines for elected politicians. Disciplining ministers is subject to the whim of the prime minister.
That explains why Mr Johnson passed his records back to the Cabinet Office rather than directly to the COVID-19 Inquiry, gift-wrapped with the unhelpful suggestion to “urgently disclose” them. In practice, Mr Johnson put that tricky decision, and the controversial legal bid to protect his WhatsApp privacy, back in the hands of his rival Rishi Sunak.
In launching its appeal this week, the Cabinet Office revealed that it had only seen Mr Johnson’s WhatsApp messages from May 2021, 18 months after the pandemic began. Prior to that, he used a different personal phone which he has not made available, raising questions over how frank he intends to be.
Mr Hancock and Ms Oakeshott are not the only ones who think that official information, of interest to the public, is something to be manipulated for their own ends. WhatsApp is a powerful tool, but the trails of information it leaves behind do not tell the whole truth.
Hostages have been killed after separatist militants hijacked a train carrying hundreds of passengers in Pakistan, authorities have said.
The Baloch Liberation Army (BLA) claimed responsibility for the attack and said they had killed 50 people on the train that was carrying more than 400.
Government officials have not confirmed how many hostages have been killed. Sarfraz Bugti, the chief minister in Balochistan province, said “we people have also been martyred, but we will share details later”.
More than 50 militants have been killed and the insurgent attack has now ended after a day-long stand-off, according to officials.
Image: A soldier stands guard next to a rescue train after the hijack by separatist militants. Pic: Reuters
Security officials told the Associated Press news agency that more than 300 hostages had been rescued.
Pakistan’s junior interior minister Talal Chaudhry said 70 to 80 attackers had hijacked the train.
A Pakistani government spokesman described the attack as “an act of terrorism”.
Passengers who have been freed described how gunfire was “coming from everywhere”.
Image: Passengers rescued by security forces from the hijacked train. Pic: AP
The train was hijacked on Tuesday as it entered a tunnel in Bolan, a district in the southwestern province of Balochistan.
The Jaffar Express was packed with 425 people, including women and children.
The train was on a 1,000-mile journey from Quetta to the city of Peshawar.
Militants blew up the railway tracks before firing at the train, killing the driver and trapping it inside a tunnel at Mashkaf.
Security forces exchanged gunfire with the militants who were wearing vests loaded with explosives.
Image: The train was hijacked as it entered a tunnel in Bolan, Pakistan
Image: Officials said a large number of the hostages had been rescued. Pic: AP
Noor Muhammad, who was travelling with his wife, said: “First, they hit the engine with an RPG (rocket-propelled grenade).
“After that, gunfire started and explosions were heard, RPGs were used. God saved us. They made us get off (the train) and told us to get down or they would shoot. We got down and then they said ‘leave’.”
Bashir Yousaf, who was with his family, said: “Everyone was crying and passengers were shouting, everyone was lying on the floor trying to save their lives.
“The sound of gunfire was coming from everywhere, then they (insurgents) told us to get down.
“After getting off we were told not to look back. I just kept walking without looking back to save my family’s lives.”
Image: A soldier keeps watch near to the scene of the hijacked train. Pic: AP
Image: Soldiers and police have been deployed at sites close to the hijacking. Pic AP
Pakistan’s Prime Minister Shehbaz Sharif condemned the attack and said security officials were “repelling” the militants, while interior minister Mohsin Naqvi called the attackers “enemies” of Pakistan.
The BLA had demanded the release of Baloch political prisoners, activists, and missing persons within 48 hours.
It had threatened to start executing the hostages if the government did not fulfil its demands.
Greenland’s centre right opposition party has won the most votes in elections that will be seen as a rejection of Donald Trump’s interference in the island’s politics.
The Demokraatit party won 30% of the vote. It favours a slow move towards independence from Denmark.
On the eve of the election, its leader Jens-Frederik Nielsen had told Sky News voters should use the election to warn the US president not to meddle in their future.
He said: “I hope it sends a clear message to him that we are not for sale.
“We don’t want to be Americans. No, we don’t want to be Danes. We want to be Greenlanders. And we want our own independence in the future. And we want to build our own country by ourselves, not with his hope.”
Image: Chairman of Demokraatit, Jens-Frederik Nielsen, centre, plays guitar at an election party in Nuuk. Pic: AP
Donald Trump has been actively trying to prise Greenland away from Denmark, urging its people to determine their own future and join the United States.
A few days before they went to vote he promised “billions of dollars” in investment telling them he will “make you rich”.
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The intervention made the election Greenland’s most closely watched and highly charged in its history.
All its parties advocate independence but differ on how quickly it can happen.
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1:08
Does Greenland want to be part of the US?
The territory’s second opposition party Naleraq made big gains in its share of the vote. It wants a swift move to independence.
One candidate, Qupanak Olsen, told Sky News Donald Trump’s interference had helped its cause.
“It’s making us aware, we are worth more than what the Danish people have been telling us for the last 300 years, maybe we can stand on our own two feet,” she said.
The party’s relative success may give Trump and its supporters hope they can do more to encourage independence in the future.
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1:21
Why does Trump want Greenland?
But it’s important to stress joining the US is not a popular idea here.
Even Ms Olsen rejected any moves towards joining the US, saying Greenland would not swap 300 years of colonialism under Denmark for more of the same under the US.
There were bigger issues dominating the election for Greenlanders. Insufficient healthcare, especially for cancer treatment for instance, is a major grievance on this remote but vast island.
But for the US president this was all about his neo-imperialist ambitions, openly musing yesterday about erasing borders between the US, Canada and Greenland.
Image: Inuit Ataqatigiit supporters in Nuuk. Pic: AP
His brazen play for Greenland and its vast largely untapped mineral wealth did not go down well among the fiercely independent islanders.
President Trump’s unashamed meddling has baffled observers. He says Greenland is vital for America’s security, and yet the US already has military bases on its territory and has been offered the possibility of building more.
Equally, US mining companies have every right to join the effort to extract its huge mineral wealth, as Chinese, European, Canadian and Australian firms have been attempting for decades.
It is however not an easy process. Greenland’s vast size, lack of roads and Arctic climate are huge challenges.
It is as reluctant to yield its mineral riches as it seems its people are to succumb to the advances of a US president.
This election shows Donald Trump will have to try harder if he wants to win the affections of Greenland’s people and Greenland’s elusive natural bounty.
As the world waits for Russia’s next move over the US-proposed ceasefire deal with Ukraine, only one man has been trusted to head up Donald Trump’s envoy to Moscow – and he’s far from the typical diplomat.
Initially named as Mr Trump’s Middle East envoy shortly after the US election, Steve Witkoff has since been involved in negotiations with Russia about ending the war in Ukraine.
His surprise trip to Moscow last month to achieve the release of US citizen Marc Fogel seemed to secure the 67-year-old as the US leader’s geopolitical dealmaker-in-chief.
Off the back of his first meeting with Russian President Vladimir Putin, Mr Witkoff is believed to be seeing him again later this week to discuss diplomatic proposals – though the Kremlin is yet to confirm this.
He has been chosen to go to Moscow by Mr Trump over US secretary of state Marco Rubio, who on paper is the country’s top diplomat, and Keith Kellogg, who was assigned to be the US envoy for Russia-Ukraine peace talks back in January.
So who is Steve Witkoff, and how important a figure will he be as the US tries to navigate peace between Russia and Ukraine?
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0:34
‘Trump is listening intently’ to European leaders
From New York real estate to the Oval Office
Born in the Bronx, New York State, Mr Witkoff trained as a lawyer in real estate before turning his hand to property development.
In the 1990s he created his company, the Witkoff Group, which owns a number of properties in New York, most notably the Park Lane Hotel and The Woolworth Building.
Similarly to Mr Trump, he brought his close family members into his company, including his wife, Lauren Rappoport, and their sons Zach and Alexander, who is co-chief executive.
As of 2019, the Witkoff Group owned almost 50 properties across the US and the rest of the world.
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1:06
‘If Russia says no, it will tell us a lot’
‘My dear friend President Trump’
The billionaire has known Mr Trump for decades, having first met him through a New York real estate company where the now president was a client.
Having remained close, the pair bonded over their mutual love of golf, and weredescribed by US senator Lindsey Graham as “longtime golf buddies”.
Mr Witkoff was one of those on the fifth hole with the president at his course in West Palm Beach, Florida, in September last year, when a second apparent assassination attempt was made on his life.
Image: Mr Trump and Mr Witkoff back in 2018. Pic: AP
But despite being regular opponents on the course, Mr Witkoff and Mr Trump are very much aligned in politics, with the businessman having donated to the Republican Party during the 2024 election.
He even spoke at the Republican National Convention back in July last year, where he said he had the “privilege” of calling Mr Trump a “true and dear friend for many years, in good times and bad times”.
Mr Witkoff also firmly backed Mr Trump’s foreign policy, saying at the inauguration parade: “We are done carrying the financial burden of nations that are unwilling to fund their own progress.
“The days of blank checks are over”.
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During Mr Trump’s first term in office, Mr Witkoff played a more minor role, serving as one of the president’s Great American Economic Revival Industry Groups – which aimed to combat the effects of the COVID-19 pandemic.
It was over lunch with Mr Trump after his second election win that Mr Witkoff reportedly broached the idea of working on the Middle East – a region he has extensive business ties with, according to NBC.
“That stunned me because I didn’t know he was that interested in the Middle East,” Senator Graham told NBC back in January, while discussing Mr Witkoff’s appointment.
“And Trump looked at me and said: ‘Well, a million people have tried. Let’s pick a nice guy who’s a smart guy’.”
Image: Mr Trump and Mr Witkoff speaking in January. Pic: AP
Since the beginning of the year, Mr Witkoff has proven to be a critical player in negotiations between Israel and Hamas – helping to secure January’s ceasefire deal which has so far seen the release of some of the remaining Israeli hostages in exchange for Palestinian prisoners.
One person familiar with the negotiations described Mr Witkoff to NBC as someone who is “very much engaged” with “his heart is in the right place”.
A Middle Eastern diplomat, who spoke with NBC on condition of anonymity at the time, added that the businessman was a tough negotiator but was also able to “empathise” with parents who have lost their children on both sides of the conflict, as he openly spoke about his son Andrew, who died of an OxyContin overdose in 2011 aged 22.
Image: US delegation – featuring Mr Witkoff – meets with Saudi and Russian officials. Pic: Reuters
Growing criticism
Despite praise for Mr Witkoff’s approach to geopolitics, there is also growing criticism against him.
Shortly after his visit to Gaza back in January, he backed Mr Trump’s surprise announcement that the US wanted to “develop” the region and turn it into the “Riviera of the Middle East”.
Mr Trump suggested that Gaza’s two million people would not return to their territory under the plans, which has been widely criticised as amounting to ethnic cleansing.
Image: Mr Witkoff said he had developed a ‘friendship’ with Vladimir Putin
Mr Witkoff also faces questions over his first private meeting with President Putin last month, in which he said he had developed a “friendship”with the Russian leader.
Speaking about his relationship with Mr Putin, he said: “I spent a lot of time with Putin. Talking and developing a friendship and relationship with him…”
He claimed their conversation lasted over three hours.
However, the details of the conversation and what was discussed have never been released, with only translators present at the time.