Millions of people were left waiting too long for energy support due to a lack of government “bandwidth”, according to a report from the cross-party Public Accounts Committee.
More than a million households became eligible for support too late, while a further two million homes using prepayment meters have yet to redeem their £400 voucher, according to the committee report on the energy bills support scheme.
As many as 900,000 households only became eligible for the £400-off energy bills support scheme in late February, nearly five months after consumers began receiving discounts on the main scheme, the report says. Those were houses without a direct relationship with an electricity supplier, including those living in park homes or on boats.
A further 836,000 residences in Northern Ireland only began receiving their £400 off energy bills in January 2023, three months later than in the rest of the UK.
There were a remaining two million households in Great Britain on prepayment meters in February yet to redeem vouchers for their £400 payment, the report added.
The department tasked with administering the payments – the Department of Business, Energy and Industrial Strategy (BEIS) – told the committee it did not have the bandwidth to make sure support reached all groups in a timely way.
It acknowledged it is also the duty of electricity suppliers to ensure vouchers are redeemed.
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While the department has since been split up, the committee said it should analyse which groups of households have not redeemed their vouchers and outline further action to increase retrieval rates.
“Serious concerns” were raised over the government’s “lack of urgency” in addressing the energy market failures that are leading to high energy bills for consumers, the report says.
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“The Treasury and [the new Department for Energy Security and Net Zero] have also not fully grasped the pressures the non-domestic sector will face after the energy bill relief scheme ended in March 2023, or the potential risk of insolvencies,” it says.
The universal nature of the energy support was criticised in the report as homes and businesses that did not need support received it anyway.
Despite the plans in operation last winter, the government is not prepared for the coming winter, according to the committee.
“Almost halfway through the year we have not yet seen plans to ensure energy affordability for the coming winter,” committee chair Dame Meg Hillier said.
“As a matter of urgency, the government must show it’s clear not just on how households and businesses will be protected in any future price rises, but how to ensure resilience in the sector as a whole.”
The government has also been urged to invest any unspent resources on helping low-income and vulnerable homes by the chief executive of National Energy Action.
“That should support more than 2.5 million low-income and vulnerable households who are no longer receiving any government support,” Adam Scorer said.
“Without more targeted support this autumn and winter these households will be exposed to the worst of this ongoing crisis with all the dreadful consequences for health and wellbeing that we have seen day in and day out in recent times.”
If you ever fly to Washington DC, look out of the window as you land at Dulles Airport – and you might snatch a glimpse of the single biggest story in economics right now.
There below you, you will see scattered around the fields and woods of the local area a set of vast warehouses that might to the untrained eye look like supermarkets or distribution centres. But no: these are in fact data centres – the biggest concentration of data centres anywhere in the world.
For this area surrounding Dulles Airport has more of these buildings, housing computer servers that do the calculations to train and run artificial intelligence (AI), than anywhere else. And since AI accounts for the vast majority of economic growth in the US so far this year, that makes this place an enormous deal.
Down at ground level you can see the hallmarks as you drive around what is known as “data centre alley”. There are enormous power lines everywhere – a reminder that running these plants is an incredibly energy-intensive task.
This tiny area alone, Loudoun County, consumes roughly 4.9 gigawatts of power – more than the entire consumption of Denmark. That number has already tripled in the past six years, and is due to be catapulted ever higher in the coming years.
Inside ‘data centre alley’
We know as much because we have gained rare access into the heart of “data centre alley”, into two sites run by Digital Realty, one of the biggest datacentre companies in the world. It runs servers that power nearly all the major AI and cloud services in the world. If you send a request to one of those models or search engines there’s a good chance you’ve unknowingly used their machines yourself.
Image: Inside a site run by Digital Realty
Their Digital Dulles site, under construction right now, is due to consume up to a gigawatt in power all told, with six substations to help provide that power. Indeed, it consumes about the same amount of power as a large nuclear power plant.
Walking through the site, a series of large warehouses, some already equipped with rows and rows of backup generators, there to ensure the silicon chips whirring away inside never lose power, is a striking experience – a reminder of the physical underpinnings of the AI age. For all that this technology feels weightless, it has enormous physical demands. It entails the construction of these massive concrete buildings, each of which needs enormous amounts of power and water to keep the servers cool.
We were given access inside one of the company’s existing server centres – behind multiple security cordons into rooms only accessible with fingerprint identification. And there we saw the infrastructure necessary to keep those AI chips running. We saw an Nvidia DGX H100 running away, in a server rack capable of sucking in more power than a small village. We saw the cooling pipes running in and out of the building, as well as the ones which feed coolant into the GPUs (graphic processing units) themselves.
Such things underline that to the extent that AI has brainpower, it is provided not out of thin air, but via very physical amenities and infrastructure. And the availability of that infrastructure is one of the main limiting factors for this economic boom in the coming years.
According to economist Jason Furman, once you subtract AI and related technologies, the US economy barely grew at all in the first half of this year. So much is riding on this. But there are some who question whether the US is going to be able to construct power plants quickly enough to fuel this boom.
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For years, American power consumption remained more or less flat. That has changed rapidly in the past couple of years. Now, AI companies have made grand promises about future computing power, but that depends on being able to plug those chips into the grid.
Last week the International Monetary Fund’s chief economist, Pierre-Olivier Gourinchas, warned AI could indeed be a financial bubble.
He said: “There are echoes in the current tech investment surge of the dot-com boom of the late 1990s. It was the internet then… it is AI now. We’re seeing surging valuations, booming investment and strong consumption on the back of solid capital gains. The risk is that with stronger investment and consumption, a tighter monetary policy will be needed to contain price pressures. This is what happened in the late 1990s.”
‘The terrifying thing is…’
For those inside the AI world, this also feels like uncharted territory.
Helen Toner, executive director of Georgetown’s Center for Security and Emerging Technology, and formerly on the OpenAI board, said: “The terrifying thing is: no one knows how much further AI is going to go, and no one really knows how much economic growth is going to come out of it.
“The trends have certainly been that the AI systems we are developing get more and more sophisticated over time, and I don’t see signs of that stopping. I think they’ll keep getting more advanced. But the question of how much productivity growth will that create? How will that compare to the absolutely gobsmacking investments that are being made today?”
Whether it’s a new industrial revolution or a bubble – or both – there’s no denying AI is a massive economic story with massive implications.
For energy. For materials. For jobs. We just don’t know how massive yet.
Pizza Hut is to close 68 restaurants and 11 delivery sites with the loss of more than 1,200 jobs after the company behind its UK venues fell into administration.
The company has said 1,210 workers are being made redundant as part of the closures.
DC London Pie, the firm running Pizza Hut’s restaurants in the UK, appointed administrators from corporate finance firm FTI on Monday.
It comes less than a year after the business bought the chain’s restaurants from insolvency.
On Monday, American hospitality giant Yum! Brands, which owns the global Pizza Hut business, said it had bought the UK restaurant operation in a pre-pack administration deal – a rescue deal that will save 64 sites and secure the future of 1,276 workers.
A spokesperson for Pizza Hut UK confirmed the Yum! deal and said as a result it was “pleased to secure the continuation of 64 sites to safeguard our guest experience and protect the associated jobs.
“Approximately 2,259 team members will transfer to the new Yum! equity business under UK TUPE legislation, including above-restaurant leaders and support teams.”
Nicolas Burquier, Managing Director of Pizza Hut Europe and Canada, called Monday’s agreement a “targeted acquisition” which, he said, “aims to safeguard our guest experience and protect jobs where possible.
“Our immediate priority is operational continuity at the acquired locations and supporting colleagues through the transition.”
The administration came after HMRC filed a winding up petition on Friday against DC London Pie.
DC London Pie was the company formed after Directional Capital, which operated franchises in Sweden and Denmark, snapped up 139 UK restaurants from the previous UK franchisee Heart with Smart Limited in January of this year.
Staff at the Bank of England are on alert for potential job cuts in Threadneedle Street after the governor, Andrew Bailey, warned of tough decisions about the institution’s future cost base.
Sky News has learnt that Mr Bailey informed Bank of England employees in a memo last week that it was taking a detailed look at costs, although it did not specifically refer to the prospect of redundancies.
One source said the memo had been sent while Mr Bailey was attending the International Monetary Fund (IMF) meeting in Washington.
Its precise wording was unclear on Monday, but one source said it had warned of “tough choices” that would need to be made as the bank accelerated its investment in new technology.
They added that managers had been briefed to expect to have to make savings of between 6% and 8% of their operating budgets.
The Bank of England employed 5,810 people at the end of February, of whom just over 5,000 were full-time, according to its annual report.
Those numbers were marginally higher than in the previous year.
The central bank’s budget, funded through a levy, is expected to be £596m in the current financial year.
The workforce figures include the Prudential Regulation Authority, Britain’s main banking regulator, which is set to get a new boss next year when Sam Woods steps down after two terms in the role.
A Bank of England spokesperson declined to comment on the contents of Mr Bailey’s memo.
They also declined to provide details of the timing of any previous rounds of redundancies at the bank.