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SAN FRANCISCO, CALIFORNIA – JUNE 23: XBOX CEO Phil Spencer arrives at federal court on June 23, 2023 in San Francisco, California. Top executives from Microsoft and Activision/Blizzard will be testifying during a five day hearing against the FTC to determine the fate of a $68.7B merger of the two companies. (Photo by Justin Sullivan/Getty Images)

Justin Sullivan | Getty Images News | Getty Images

As Microsoft attempts to convince regulators to approve its $68.7 billion acquisition of Activision Blizzard, the company is revealing some of the other ways it’s looked to expand in the video game industry.

Microsoft Gaming CEO Phil Spencer testified in San Francisco on Friday that the company previously opened up talks with mobile game developer Zynga but ended up not consummating a deal.

The hearing, which began on Thursday and will continue next week, came after the Federal Trade Commission gained a temporary restraining order to keep Microsoft from closing the Activision purchase. The court agreed to maintain the status quo as it reviewed the FTC’s request for a preliminary injunction for the deal.

“A lot of respect for people at Zynga and what they built,” Spencer said at the hearing. “In the end, for our opportunity, we thought we needed to have something that was even bigger than what Zynga was, given our very small starting space in the mobile gaming business.”

Take Two Interactive, the publisher of Grand Theft Auto titles and other games, ended up acquiring Zynga, in May of last year for $12.7 billion. Zynga was originally for the Facebook hit social game FarmVille, before eventually expanding into mobile games, largely through acquisitions.

Prior to the Microsoft offer, Activision met with a financial firm to work on topping Take-Two‘s purchase of Zynga, CNBC reported at the time.

Spencer didn’t say when Microsoft was in talks with Zynga, and the company wouldn’t provide further comment. However, Zynga said in a filing last year that executives met in September 2021 with representatives from an unnamed “strategic acquirer,” which “expressed non-specific interest in an acquisition of Zynga.”

It wasn’t the the first time Microsoft showed such interest. The company reportedly tried to buy Zynga in 2010.

In trying to the get Activision deal over the finish line, Microsoft says that even if the two companies combine, the joint entity would be smaller than Sony, whose PlayStation console competes with Microsoft’s Xbox, as well as China’s Tencent.

Spencer said on Friday that mobile games represent a faster opportunity for growth than PC games and consoles, where Microsoft gets the bulk of its gaming revenue. Microsoft has tried to boost cloud-based game streaming on mobile devices, but that effort has challenges. They include the smaller typefaces on phone screens and the fact that smartphones don’t come with controllers, Spencer said.

Additionally, Apple has stood in the way of bringing Microsoft’s Game Pass library of video games to its App Store, he said.

Spencer said that after the company went to Zynga, he worked with Microsoft finance chief Amy Hood to look for mobile opportunities. Activision was the biggest publisher of mobile content, and it was already a longtime Microsoft partner, he said.

Activision grew its portfolio of mobile games with the 2016 acquisition of King, publisher of Candy Crush Saga. About 35% of the company’s $8 billion in 2022 revenue came from its King segment.

WATCH: Microsoft-Activision Blizzard five-day hearing begins

Microsoft-Activision Blizzard five-day hearing begins

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OpenAI introduces safety models that other sites can use to classify harms

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OpenAI introduces safety models that other sites can use to classify harms

Sam Altman, CEO of OpenAI, attends the annual Allen and Co. Sun Valley Media and Technology Conference at the Sun Valley Resort in Sun Valley, Idaho, on July 8, 2025.

David A. Grogan | CNBC

OpenAI on Wednesday announced two reasoning models that developers can use to classify a range of online safety harms on their platforms. 

The artificial intelligence models are called gpt-oss-safeguard-120b and gpt-oss-safeguard-20b, and their names reflect their sizes. They are fine-tuned, or adapted, versions of OpenAI’s gpt-oss models, which the company announced in August. 

OpenAI is introducing them as so-called open-weight models, which means their parameters, or the elements that improve the outputs and predictions during training, are publicly available. Open-weight models can offer transparency and control, but they are different from open-source models, whose full source code becomes available for users to customize and modify.

Organizations can configure the new models to their specific policy needs, OpenAI said. And since they are reasoning models that show their work, developers will have more direct insight into how they arrive at a particular output. 

For instance, a product reviews site could develop a policy and use gpt-oss-safeguard models to screen reviews that might be fake, OpenAI said. Similarly, a video game discussion forum could classify posts that discuss cheating.

OpenAI developed the models in partnership with Robust Open Online Safety Tools, or ROOST, an organization dedicated to building safety infrastructure for AI. Discord and SafetyKit also helped test the models. They are initially available in a research preview, and OpenAI said it will seek feedback from researchers and members of the safety community.

As part of the launch, ROOST is establishing a model community for researchers and practitioners that are using AI models in an effort to protect online spaces.

The announcement could help OpenAI placate some critics who have accused the startup of commercializing and scaling too quickly at the expense of AI ethics and safety. The startup is valued at $500 billion, and its consumer chatbot, ChatGPT, has surpassed 800 million weekly active users. 

On Tuesday, OpenAI said it’s completed its recapitalization, cementing its structure as a nonprofit with a controlling stake in its for-profit business. OpenAI was founded in 2015 as a nonprofit lab, but has emerged as the most valuable U.S. tech startup in the years since releasing ChatGPT in late 2022.

“As AI becomes more powerful, safety tools and fundamental safety research must evolve just as fast — and they must be accessible to everyone,” ROOST President Camille François, said in a statement.

Eligible users can download the model weights on Hugging Face, OpenAI said.

WATCH: OpenAI finalizes recapitalization plan

OpenAI finalizes recapitalization plan

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Fiserv stock craters 44%, on pace for worst day ever after company slashes guidance

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Fiserv stock craters 44%, on pace for worst day ever after company slashes guidance

Cheng Xin | Getty Images News | Getty Images

Fiserv‘s stock plummeted 44% Wednesday and headed for its worst day ever after the fintech company cut its earnings outlook and shook up some of its leadership team.

“Our current performance is not where we want it to be nor where our stakeholders expect it to be,” wrote CEO Mike Lyons in a release.

For the full year, Fiserv now expects adjusted earnings of $8.50 to $8.60 a share for the year, down from a previous forecast of $10.15 and $10.30. Revenues are expected to grow 3.5% to 4%, versus a prior estimate of 10%.

Adjusted earnings came in at $2.04 per share, falling short of the LSEG estimate of $2.64. Revenues rose about 1% from a year ago to $4.92 billion, missing the $5.36 billion forecast. Net income grew to $792 million from $564 million in the year-ago period.

Along with the results, Fiserv announced a slew of executive and board changes.

Read more CNBC tech news

Beginning in December, operating chief Takis Georgakopoulos will serve as co-president with Dhivya Suryadevara, recent CEO of Optum Financial Services and Optum Insight at UnitedHealth Group. Fiserv also promoted Paul Todd to finance chief.

“We also have opportunities in front of us to improve our results and execution, and I am confident that these are the right leaders to help guide Fiserv to long-term success,” Lyons wrote in a separate release.

Fiserv also announced that Gordon Nixon, Céline Dufétel and Gary Shedlin would join its board at the beginning of 2026, with Nixon serving as independent chairman of the board. Shedlin is slated to lead the audit committee.

The Milwaukee, Wisconsin-based company also announced an action plan that Lyons said would better situate the company to “drive sustainable, high-quality growth” and reach its “full potential.”

Fiserv said it will move its stock from the NYSE to the Nasdaq next month, where it will trade under the ticker symbol “FISV.”

Fiserv did not immediately respond to CNBC’s request for comment.

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Character.AI to block romantic AI chats for minors a year after teen’s suicide

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Character.AI to block romantic AI chats for minors a year after teen's suicide

Cfoto | Future Publishing | Getty Images

Character.AI on Wednesday announced that it will soon shut off the ability for minors to have free-ranging chats, including romantic and therapeutic conversations, with the startup’s artificial intelligence chatbots.

The Silicon Valley startup, which allows users to create and interact with character-based chatbots, announced the move as part of an effort to make its app safer and more age-appropriate for those under 18.

Last year, 14-year-old Sewell Setzer III, committed suicide after forming sexual relationships with chatbots on Character.AI’s app. Many AI developers, including OpenAI and Facebook-parent Meta, have come under scrutiny after users have committed suicide or died after forming relationships with chatbots.

As part of its safety initiatives, Character.AI said on Wednesday that it will limit users under 18 to two hours of open-ended chats per day, and will eliminate those types of conversations for minors by Nov. 25.

“This is a bold step forward, and we hope this raises the bar for everybody else,” Character.AI CEO Karandeep Anand told CNBC.

Character.AI introduced changes to prevent minors from engaging in sexual dialogues with its chatbots in October 2024. The same day, Sewell’s family filed a wrongful death lawsuit against the company.

To enforce the policy, the company said it’s rolling out an age assurance function that will use first-party and third-party software to monitor a user’s age. The company is partnering with Persona, the same firm used by Discord and others, to help with verification.

In 2024, Character.AI’s founders and certain members of its research team joined Google DeepMind, the company’s AI unit DeepMind. It’s one of a number of such deals announced by leading tech companies to speed their development of AI products and services. The agreement called for Character.AI to provide Google with a non-exclusive license for its current large language model, or LLM, technology.

Since Anand took over as CEO in June, 10 months after the Google deal, Character.AI has added more features to diversify its offering from chatbot conversations. Those features include a feed for watching AI-generated videos as well as storytelling and roleplay formats.

Although Character.AI will no longer allow teenagers to engage in open-ended conversations on its app, those users will still have access to the app’s other offerings, said Anand, who was previously an executive at Meta.

Of the startup’s roughly 20 million monthly active users, about 10% are under 18. Anand said that percentage has declined as the app has shifted its focus toward storytelling and roleplaying.

The app makes money primarily through advertising and a $10 monthly subscription. Character.AI is on track to end the year with a run rate of $50 million, Anand said.

Additionally, the company on Wednesday announced that it will establish and fund an independent AI Safety Lab dedicated to safety research for AI entertainment. Character.AI didn’t say how much it will provide in funding, but the startup said it’s inviting other companies, academics, researchers and policy makers to join the nonprofit effort.

Regulatory pressure

Character.AI is one of many AI chatbot companies facing regulatory scrutiny on the matter of teens and AI companions.

In September, the Federal Trade Commission issued an order to seven companies including, Character.AI’s parent, as well as Alphabet, Meta, OpenAI and Snap, to understand the potential effects on children and teenagers.

On Tuesday, Senators Josh Hawley, R-Mo, and Richard Blumenthal, D-Conn, announced legislation to ban AI chatbot companions for minors. California Gov. Gavin Newsom signed a law earlier this month requiring chatbots to disclose they are AI and tell minors to take a break every three hours.

Why it’s time to take AI-human relationships seriously

Rival Meta, which also offers AI chatbots, announced safety features in October that will allow parents to see and manage how their teenagers are interacting with AI characters on the company’s platforms. Parents have the option to turn off one-on-one chats with AI characters completely and can block specific AI characters.

The matter of sexualized conversations with AI chatbots has come into focus as tech companies announce different approaches to dealing with the issue.

Earlier this month, Sam Altman announced that OpenAI would allow adult users to engage in erotica with ChatGPT later this year, saying that his company is “not the elected moral police of the world.”

Microsoft AI CEO Mustafa Suleyman said last week that the software company will not provide “simulated erotica,” describing sexbots as “very dangerous.” Microsoft is a key investor and partner to OpenAI.

The race to develop more realistic human-like AI companions has been growing in Silicon Valley since ChatGPT’s launch in late 2022. While some people are creating deep connections with AI characters, the speedy development presents ethical and safety concerns, especially for children and teenagers. 

“I have a six-year-old as well, and I want to make sure that she grows up in a safe environment with AI,” Anand said.

If you are having suicidal thoughts or are in distress, contact the Suicide & Crisis Lifeline at 988 for support and assistance from a trained counselor.

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