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Alphabet CEO Sundar Pichai delivers the keynote address at the Google I/O developers conference at Shoreline Amphitheatre in Mountain View, California, May 10, 2023.

Justin Sullivan | Getty Images News | Getty Images

Google users have long been able to append their search queries with the term “Reddit” to find helpful resources on specific topics.

When thousands of Reddit forums went dark earlier this month, that tactic lost its effectiveness. Many pages in search results were suddenly inaccessible or unhelpful, because moderators of some of the most popular forums turned their pages to private as part of a widespread protest of Reddit’s decision to start charging developers for access to its data.

It’s an issue that Google executives say is at least partially resolved by a new feature called Perspectives that was unveiled on Monday. The Perspectives tab, available now on mobile web and the Google app in the U.S., promises to surface discussion forums and videos from social media platforms like TikTok, YouTube, Reddit and Quora.

At an all-hands meeting earlier this month, Prabhakar Raghavan, Google’s senior vice president in charge of search, told employees that the company was working on ways for search to display helpful resources in results without requiring users to add “Reddit” to their searches. Raghavan acknowledged that users had grown frustrated with the experience.

“Many of you may wonder how we have a search team that’s iterating and building all this new stuff and yet somehow, users are still not quite happy,” Raghavan said. “We need to make users happy.”

Raghavan was responding to an employee comment about negative user feedback because of too many ads and irrelevant results. “What can we do to improve the user experience on the core product that made Google a household name?” the employee asked, according to audio of the meeting obtained by CNBC.

Google is in the process of trying to revamp search to keep pace with rivals in taking advantage of the latest advances in generative artificial intelligence, which involves providing more sophisticated and conversational answers to text-based queries.

At its annual developer conference in May, the company said it was experimenting with an effort called Search Generative Experience, which still isn’t available to everyone, showing more in-depth results powered by generative AI. Google also launched a ChatGPT competitor called Bard earlier this year. Bard remains separate from search and is still in experimental mode.

Prabhakar Raghavan, of Google Inc., speaks during the company’s Cloud Next ’18 event in San Francisco, California, July 24, 2018.

David Paul Morris | Bloomberg | Getty Images

Another employee question in the companywide meeting asked if Google can more easily surface “authentic discussion” since the “Reddit blackout” was making it harder to find such content.

CEO Sundar Pichai chimed in to to say that users don’t want “blue links” as much as they want “more comprehensive answers.” That’s why they add the name of forum sites like Reddit to their searches, he said.

HJ Kim, vice president of engineering in search, said at the meeting that users have been asking for more content from sites like Reddit. He said the Perspectives tab is one feature the company has been working on in response, but that it can do a better job.

“Over the last couple of years, search overall has developed these large, cross-functional teams to go after this kind of content,” Kim said, referring to Reddit. “We could do a better job. We realize that. And over the last couple of years, we’ve actually developed quite a bit.”

Raghavan said that Google would determine what’s “getting the best traction.”

“But the idea there is for these questions, where there are multiple opinions, instead of appending stuff, you actually go in there and get the answer right away and we’re actually seeing good early engagement on that,” Raghavan said.

He added that while the company is spending a lot of time in AI, it’s not the only answer to the problem.

“Generative AI is one aspect but it won’t fully solve this issue — I want to be clear,” he said. “We actually have teams that are running experiments,” with Perspectives as one example.

“We have to keep up and do a better job of addressing these new and emerging needs,” he said.

Lara Levin, a Google spokeswoman, told CNBC in a statement that search “satisfies the overwhelming majority of user needs, and we’re always improving Search to meet the evolving needs of every one of our users.”

“Features like the Perspectives filter are part of how we’re making sure people continue to find the most helpful info on Google from a wide range of sources and formats,” Levin said.

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Fintech stocks plummet as Wall Street worries about consumer spending, credit

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Fintech stocks plummet as Wall Street worries about consumer spending, credit

People wait in line for t-shirts at a pop-up kiosk for the online brokerage Robinhood along Wall Street after the company went public with an IPO earlier in the day on July 29, 2021 in New York City.

Spencer Platt | Getty Images

It was a bad day for tech stocks, and a brutal one for fintech.

As the Nasdaq suffered its steepest decline since 2022, some of the biggest losers were companies that sit at the intersection of Wall Street and Silicon Valley.

Stock trading app Robinhood tumbled 20%, bitcoin holder Strategy fell 17% and crypto exchange Coinbase lost 18%. Much of the slide in those three stocks was tied to the drop in bitcoin, which fell almost 5%, continuing its downward trajectory. The price of the leading cryptocurrency is now down 19% in the past month, falling after a big-post election pop in late 2024.

Beyond the crypto trade, online lenders and payments companies also fell more than the broader market. Affirm, which popularized buy now, pay later loans, dropped 11%, as did SoFi, which offers personal loans and mortgages. Shopify, which provides payment technology to online retailers, fell more than 7%.

JPMorgan Chase fintech analysts on Monday highlighted declining consumer confidence as a potential challenge for companies that rely on consumer spending for growth. In late February, the Conference Board’s Consumer Confidence Index slipped to 98.3 for the month, down nearly 7%, the largest monthly drop since August 2021. Walmart recently reported a shift away from discretionary purchases, underscoring the potential trouble.

“Our universe has modestly outperformed the S&P 500 since the election, but sentiment has soured of late on declining consumer confidence and signs of slowing discretionary spend,” the JPMorgan analysts wrote.

The fintech selloff follows a strong rally in the fourth quarter, driven by Fed rate cut expectations and hopes for a more favorable regulatory environment under the Trump administration.

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Oracle misses on earnings but touts data center growth from AI

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Oracle misses on earnings but touts data center growth from AI

Larry Ellison, chairman and co-founder of Oracle Corp., speaks during the Oracle OpenWorld 2017 conference in San Francisco on Oct. 1, 2017.

David Paul Morris | Bloomberg | Getty Images

Oracle issued quarterly results on Monday that trailed analysts’ estimates, but the company offered bullish comments on its cloud infrastructure segment.

Here is how Oracle did compared to LSEG consensus:

  • Earnings per share: $1.47 adjusted vs. $1.49 expected
  • Revenue: $14.13 billion vs. $14.39 billion expected

Revenue increased 6% from $13.3 billion in the same period last year. Net income rose 22% to $2.94 billion, or $1.02 a share, from $2.4 billion, or 85 cents a share, a year earlier. Revenue in Oracle’s cloud services business jumped 10% from a year earlier to $11.01 billion, accounting for 78% of total sales.

The company’s cloud infrastructure segment, which helps businesses move workloads out of their own data centers, has been booming due to demand for computing power that can support artificial intelligence projects. Oracle said revenue in its cloud infrastructure unit increased 49% from a year earlier to $2.7 billion.

“We are on schedule to double our data center capacity this calendar year,” Oracle Chair Larry Ellison said in a release. “Customer demand is at record levels.”

In January, President Donald Trump announced plans to invest billions of dollars in AI infrastructure in the U.S. in collaboration with Oracle, OpenAI and SoftBank. The first initiative of the joint venture, called Stargate, will be to construct data centers in Texas — an effort that is already underway, Ellison said during the announcement at the White House.

Oracle’s cloud and on-premises licenses business contributed $1.1 billion in revenue during the quarter, down 10% year over year.

Oracle also said it is increasing its quarterly dividend to 50 cents a share from 40 cents.

As of Monday’s close, the stock is down almost 11% year to date.

Oracle will hold its quarterly call with investors and will share its outlook at 5 p.m. ET.

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Asana CEO Dustin Moskovitz announces retirement, stock plummets 25%

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Asana CEO Dustin Moskovitz announces retirement, stock plummets 25%

Asana CEO and Facebook co-founder Dustin Moskovitz

PATRICIA DE MELO MOREIRA | AFP | Getty Images

Dustin Moskovitz, the CEO of Asana and one of the original founders of Facebook, is retiring from the software company he started in 2008.

Asana announced Moskovitz’s retirement on Monday as part of the company’s fiscal fourth-quarter earnings report, and its board has retained an executive search firm to help choose a new CEO. Moskovitz notified its board “of his intention to transition to the role of Chair when a new CEO begins,” the company said Monday.

“As I reflect on my journey since co-founding Asana nearly 17 years ago, I’m filled with immense gratitude,” Moskovitz said in a statement. “Creating and leading Asana has been more than just building a company — it’s been a profound privilege to work alongside some of the most talented minds in the industry.”

Asana said fourth-quarter sales rose 10% year-over-year to $188.3 million, which was in-line with analyst estimates.

The company said its fourth-quarter adjusted earnings per share was breakeven, ahead of analyst estimates of a loss of one cent per share.

Asana said it expects fiscal first-quarter revenue of $184.5 million to $186.5 million, trailing analyst expectations of $191 million.

Asana’s stock price was down more than 25% in after-hours trading Monday.

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