Royal Mail has reported a surge in dog attacks on postal workers – with Tunbridge Wells in Kent named as the worst offending postcode.
A total of 1,916 dog attacks have been reported in the year up to 31 March 2023 – averaging 37 a week and increasing 14% on the 1,673 incidents in the previous year.
Some postal workers suffered serious injuries after being savaged by people’s pets, with one woman left needing multiple operations including plastic surgery when a dog jumped up from behind and clamped on her elbow.
For the first time, the TN (Tunbridge Wells) postcode has been named the worst offender for dog attacks – after being in the list of worst postcode areas for nine consecutive years.
Some 65 postal workers were confronted by people’s pets in the Kent postcode – up from 44 last year, representing an increase of 48%.
The BT (Belfast) postcode followed in second with 56 attacks, up from 50 last year, having previously topped the list four times since 2013.
Sheffield saw a 2% drop compared with last year but still placed third with 50 workers targeted by dogs.
The figures were released on Monday, the first day of the annual Dog Awareness Week, which aims to encourage responsible dog ownership.
Royal Mail said it wanted people to understand the “often devastating impact of dog attacks” on postal workers and take proper measures to ensure pets do not pose a threat.
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More than 900 dog attacks happened at the front door – accounting for 47% of incidents.
A further 515 (27%) occurred in the garden, drive or yard while 11% took place in the street.
Some 381 injuries were caused through the letterbox, the equivalent of around 20%.
Dog attacks caused workers to take more than 3,000 days of absence in the past year, Royal Mail said, with one individual needing 139 days off.
In a statement, it said: “Royal Mail knows that dogs are not inherently dangerous, but, even the most placid animal can be prone to attack if it feels either it or its territory is being threatened.”
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Postwoman Kimberley Link, 50, had been working in Eltham, southeast London, for around two years when she was savaged by a “big” dog on her rounds in July 2022.
She needed multiple operations including plastic surgery and skin grafts after the animal “suddenly appeared” before sinking its teeth into her arm.
One of the dog’s teeth lodged in her elbow and had to be removed during surgery.
She was in hospital for a week and needed six months off work to recover after the ordeal – which caused bad scarring to her elbow and permanent nerve damage to her hand, meaning she can no longer grip properly.
Recalling the attack, Ms Link said: “I realised [the dog] was loose and turned to get away, but he jumped up at me from behind and clamped on to my left elbow.
“I can remember the dog pulling me to the floor then letting go of my elbow and then trying to bite into the back of my neck.”
A neighbour rushed to the aid of Ms Link after hearing her scream in pain, pulling the dog off her before calling an ambulance.
Image: Dog attacks caused workers to take more than 3,000 days of absence in the past year
“I’ve now got bad scarring on my elbow and a large patch where I have no feeling or sensation due to the skin graft,” Ms Link added.
“When I returned there was a management position available so I decided to take it – I couldn’t have faced going back on that round.”
Now she is urging dog owners to be always be cautious when a stranger comes to their home.
“Dogs are defensive of their home, so, if possible, put them in another room before opening the door to the postie because most dogs will try and push their way past their owner to the door.”
A court ordered the dog should be destroyed after the owner was prosecuted over the attack.
They were also handed a 12-month community order of 100 hours unpaid work and ordered to pay £1,200 compensation to Ms Link.
Where are the 10 worst postcodes – and how many attacks happened in the past year?
1. TN (Tunbridge Wells) – 65
2. BT (Belfast) – 56
3. S (Sheffield) – 50
4. PO (Portsmouth) – 49
5. BS (Bristol) – 42
6. SA (Swansea) – 41
7. EX (Exeter) – 38
8. NG (Nottingham) – 37
Joint 9th: BN (Brighton) and OX (Oxford) – both 34
Royal Mail’s health and safety director, Lizz Lloyd, said: “We are concerned to see attacks on our staff have increased this year.
“We know the number of attacks rises during the school holidays and in the summer months when parents and children are at home and dogs are sometimes allowed unsupervised in the garden or out on to the streets without restraints.
“So, while we want our customers to enjoy being outside with their pets, we also want to ask them to consider the danger unsupervised dogs pose to our colleagues.”
In the middle of Liverpool city centre, musician Ami Alex is showing me a TikTok she posted while busking on the street.
But instead of showcasing her singing, it shows a man approaching her repeatedly, coming closer and closer. He reaches out and touches her – wiping something wet on her arm.
“At first I thought it was coffee,” she says. “But when I watched the video back – you can hear him saying ‘that’s my pee’. My jaw dropped. I was horrified.”
It’s hard to believe what she’s showing me, but she says this kind of behaviour is “unfortunately standard for a woman doing this kind of work”.
She has many more videos – of men touching her without her consent, or demanding hugs or kisses for the money they’ve given.
“I’ve gotten a lot better at dealing with it,” she says. “When I was 21, 22, when I first started doing this, I would go home in tears.
“It’s just so degrading. It makes you feel objectified. Like – is that all you think of me?”
Sarah Everard’s murder in 2021 caused outrage across the country. There was an outpouring of anger as women shared their stories of feeling unsafe, threatened and sexualised on the streets.
At the time there were promises – assurances to women that things would have to change. But four years on, many women here in Merseyside say they have the same feelings they did then.
“Men are honestly shocked when we tell them ‘we don’t feel safe’,” says Kate Chadwick, from the Wirral charity Tomorrow’s Women. “Pretty much every woman has had some kind of experience.”
Image: Kate Chadwick
I meet her at a regular lunch club they host – at their building where men are not allowed inside. It’s intended as a safe space for their members, who they are helping through everything from domestic violence to sexual assault. There’s a medical clinic here, beauty treatment rooms, a computer lab – all staffed by women.
Kate shows me the pocket rape alarm they give out to the women who come here. She hopes they never have to use it, but “it makes them feel safer just having it”.
Image: Women helped by the charity are given pocket rape alarms
“As a woman, in the winter it’s a hard time just to exist,” Kate says. “Women don’t feel safe coming out of their homes. Routines will change. They don’t want to walk in certain places.
“One of our members gets two buses home because it’s safer than waiting at a dark bus stop to just get the one.”
They are about to launch a photography exhibition around stalking and harassment. For this, they gave their members a camera and asked them to submit photos that show their experience being a woman.
There are several photos of dimly lit streets, bus stops with no one else there. One photo is a fist holding a key through the knuckles – an image most women will recognise.
Another picture is of an outfit laid out on the floor – a T-shirt, denim skirt and tights. It’s titled What Were They Wearing?
“This can often be the first question in a sexual assault case,” Kate says. “It really doesn’t matter what the woman was wearing.”
“It’s definitely not getting better,” she says. “In 2024, violence against women and girls was declared a national emergency. The statistics you read every day are shocking.”
Later that evening, back in Liverpool, we meet Girls on the Go – a running club started with the express purpose of allowing women to exercise safely in the winter. It’s 5.15pm when we meet for the run, and already dark.
The women running here list a collection of similar experiences. They have been catcalled, yelled at from cars, even chased while out running alone.
Image: Girls on the Go helps women exercise safely in winter
Run leader Madeline Cole tells me that, as a women-only club, they have had to modify their warm-ups because “as soon as you bend over to touch your toes, or go into a squat, the shouting starts”.
Founder Steph Barney says she started the club because it is still “intimidating running alone as woman”.
“Far too many women experience harassment and catcalling – we wanted to create a group where women would feel safer doing it together” she says. “Even in the summer you get sexualised just for wearing shorts. You have to restrict what you do. None of my male friends have ever had to worry about that.”
I ask if anything would help them feel safer when out on their runs. “Better street lighting is a really obvious one,” she says. “And one of the issues is that it’s still not taken seriously by society. When you’re catcalled, it feels embarrassing to say ‘this is scary’.
“If it was taken more seriously – more women would speak out. And more could be done.”
The Angiolini Inquiry – which was established to investigate the circumstances surrounding Sarah Everard’s murder – is due to publish its latest report later today.
It is examining whether there a risk of it happening again, police culture, and broader concerns surrounding women’s safety in public spaces.
The police watchdog will today publish its report into the actions of officers during and after the Hillsborough disaster in 1989.
The Independent Office for Police Misconduct (IOPC) has been investigating South Yorkshire Police since 2012.
It is the largest independent investigation into alleged police misconduct and criminality ever carried out in England and Wales.
Hillsborough remains to this day the worst disaster in British sporting history.
Image: Fans, police, and emergency services on the pitch during the disaster. All pics: Action Images via Reuters
How did we get here?
A crush on the terraces during the FA Cup semi-final at the stadium in Sheffield resulted in the death of 97 Liverpool fans– men, women, and children aged from 10 to 67.
Even as fans lay dying, police were claiming that Liverpool supporters, arriving in large numbers late, drunk and without tickets, caused the disaster. But after decades of campaigning, that narrative was debunked.
In April 2016, new inquests – held after the original verdicts of accidental death were quashed in 2012 – determined that those who died had been unlawfully killed.
The IOPC told victims’ families in March that no officers would face misconduct proceedings because legislation in place at the time did not require police to have a duty of candour.
Dozens of allegations of misconduct against officers had been upheld, it said, but none would face disciplinary proceedings because they had all left the police service.
Image: The 97 victims of the Hillsborough disaster
What has this probe looked at?
The IOPC investigation focused on amendments made in accounts of officers who were present at Hillsborough and allegations that misleading information was passed by the police to the media, MPs, parliament, and the inquiries set up immediately after the disaster.
It has also been looking into the role of West Midlands Police, which led the investigation into the disaster, and allegations that family members and campaigners were subject to surveillance by the police.
The IOPC has already confirmed that its investigation “aligned” with the findings of the Hillsborough Independent Panel investigation and the 2016 inquests.
It said: “We found no evidence to support police accounts to the media, the Taylor Inquiry and both sets of inquests, which suggested that the behaviour of supporters caused or in any way contributed to the disaster.”
Sir Keir Starmer has warned China poses “real national security threats to the United Kingdom”.
But the prime minister also described China as a “nation of immense scale, ambition and ingenuity” and a “defining force in technology, trade and global governance”.
“The UK needs a China policy that recognises this reality,” he added in a speech at the Guildhall in London.
“Instead, for years we have blown hot and cold.
“So our response will not be driven by fear, nor softened by illusion. It will be grounded in strength, clarity and sober realism.”
Image: Prime Minister Keir Starmer giving his speech. Pic: Reuters
Describing the absence of engagement with China – the world’s second-biggest economy – as “staggering” and “a dereliction of duty”, Sir Keir said: “This is not a question of balancing economic and security considerations. We don’t trade off security in one area, for a bit more economic access somewhere else.
“Protecting our security is non-negotiable – our first duty. But by taking tough steps to keep us secure, we enable ourselves to cooperate in other areas.”
Sir Keir’s remarks come after MPs and parliamentarians were warned last month of new attempts to spy on them by China.
That case led to controversy over how the government under Labour responded to the Crown Prosecution Service’s requests for evidence.
Image: Speech at the annual Lady Mayor’s Banquet. Pic: Reuters
At the time, Sir Keir sought to blame the previous Conservative government for the issues, which centred on whether China could be designated an “enemy” under First World War-era legislation.
Meanwhile, Sky News understands the prime minister is set to approve plans for a controversial Chinese “super embassy” in central London.
A final decision on the planning application for the former Royal Mint site near the Tower of London is due on 10 December, after numerous previous delays.
Sir Keir is also understood to be preparing for a likely visit to China in the new year.
Since he was elected last year, Sir Keir has been active on the world stage, trumpeting deals with the US, India and the EU and leading the “coalition of the willing” in support of Ukraine.
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PM preparing for likely China visit
But he has also faced criticism from his opponents, who accuse him of spending too much time out of the UK attending international summits rather than focusing on domestic issues.
Sir Keir offered a defence of his approach, describing it as “the biggest shift in British foreign policy since Brexit” and “a decisive move to face outward again”.
While saying he would “always respect” the Brexit vote as a “fair, democratic expression”, he said the way the UK’s departure from the EU had been “sold and delivered” was “simply wrong”.
He said: “Wild promises were made to the British people and not fulfilled. We are still dealing with the consequences today.”
In his speech on Monday, the prime minister accused opposition politicians of offering a “corrosive, inward-looking attitude” on international affairs.
Image: Sir Keir Starmer. Pic: Reuters
Taking aim at those who advocate leaving the European Convention on Human Rights or NATO, he said they offered “grievance rather than hope” and “a declinist vision of a lesser Britain”.
Sir Keir said: “Moreover, it is a fatal misreading of the moment, ducking the fundamental challenge posed by a chaotic world – a world which is more dangerous and unstable than at any point for a generation, where international events reach directly into our lives, whether we like it or not.”
He added: “In these times, we deliver for Britain by looking outward with renewed purpose and pride, not by shrinking back. In these times, internationalism is patriotism.”
Responding to the prime minister’s speech, shadow foreign secretary Dame Priti Patel said: “From China’s continued flouting of economic rules to transnational repression of Hong Kongers in Britain, Starmer’s ‘reset’ with Beijing is a naive one-way street, which puts Britain at risk while Beijing gets everything it wants.
“Starmer continues to kowtow to China and is captivated by half-baked promises of trade.
“Coming just days after the latest Chinese plot to interfere in our democracy was exposed, his love letter to the Chinese Communist Party is a desperate ploy to generate economic growth following his budget of lies and is completely ill-judged.
“While China poses a clear threat to Britain, China continues to back Iran and Russia, and plots to undermine our institutions. Keir Starmer has become Beijing’s useful idiot in Britain.”