Technology

ChatGPT app downloads are slowing down, BofA finds

Published

2 years ago

July 5, 2023

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Sam Altman, CEO of OpenAI

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AI may be the hottest thing in the technology industry, but OpenAI’s ChatGPT is not on pace to challenge Google’s grip as the search engine leader, according to new analysis from Bank of America Securities.

Analysts found that app downloads for ChatGPT and Microsoft Bing have slowed in recent weeks, citing Sensor Tower data, BofA analyst Justin Post wrote in a note Wednesday.

ChatGPT downloads on iPhones in the U.S. were down 38% month over month in June, according to the note. Bing app downloads, which includes a ChatGPT-based chatbot in the U.S., were also down 38% in June.

Google’s search engine market share is slightly up year over year at over 92%, according to the note, citing SimilarWeb data. Microsoft’s Bing, which uses OpenAI’s ChatGPT technology, was down 40 basis points on an annual basis to about 2.8% of the market.

The slowing attention for ChatGPT and similar large language models, or LLMs, highlights the investment risk for companies such as Google and Microsoft, which have funneled billions of dollars into the idea that recent AI advances could create a next-generation search engine to displace the current winner. Both companies, as well as other tech giants such as Nvidia, are also investing hundreds of millions in AI startups.

But if ChatGPT adoption is already slowing, it could indicate that the technology may not seriously threaten Google’s dominance in search — and companies might have to find other applications for LLMs, such as in new advertiser tools, the analysts wrote.

“As for Google’s stock, LLM concerns for Google search have seemingly shifted from market share risk to monetization risk, but with search share seemingly healthy, Google may have less urgency to integrate LLM (chat) results into commercial queries,” Post wrote in the note.

The ChatGPT app was released in May and so far is available only for iPhones. Bank of America analysts believe that a forthcoming OpenAI app for Android could boost adoption.

Besides the app or Bing search engine, ChatGPT users can also access the chatbot through its website. Bank of America analysts estimate visits to ChatGPT were down about 11% on a monthly basis to just over 51 million visitors per week, or only about 2% of Google’s estimated web traffic.

Technology

ChatGPT outage: OpenAI’s chatbot is down for some users

Published

2 hours ago

December 2, 2025

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ChatGPT outage: OpenAI's chatbot is down for some users

OpenAI’s EMEA startups head Laura Modiano spoke at the Sifted Summit on Wednesday, 8 October.

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OpenAI’s artificial intelligence chatbot ChatGPT is down for some users.

The company said it is “currently experiencing issues,” including “increased ChatGPT error rates,” according to an update on OpenAI’s status page.

“We have applied the mitigation and are monitoring the recovery,” the status page said.

OpenAI did not immediately respond to a request for comment.

Roughly 3,000 people reported issues with the chatbot on Tuesday, according to Downdetector, a website that tracks outages.

The outage comes days after OpenAI disclosed a security breach at Mixpanel one of OpenAI’s data analytics providers.

The breach compromised user information, such as names, emails and other details tied to the OpenAI API.

OpenAI did not disclose how many users were affected, saying in a blog post that an attacker “exported a dataset containing limited customer identifiable information and analytics information.”

OpenAI kickstarted the AI boom with the launch of ChatGPT three years ago. As of October, OpenAI said more than 800 million people use the chatbot each week.

Beta stock jumps 9% on $1 billion motor deal with air taxi maker Eve Air Mobility

Published

5 hours ago

December 2, 2025

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Beta stock jumps 9% on billion motor deal with air taxi maker Eve Air Mobility

Beta Technologies strikes $1B electric motor manufacturing deal with Eve Air Mobility

Beta Technologies shares surged more than 9% after air taxi maker Eve Air Mobility announced an up to $1 billion deal to buy motors from the Vermont-based company.

Eve, which was started by Brazilian airplane maker Embraer and is now under Eve Holding, said the manufacturing deal could equal as much as $1 billion over 10 years. The Florida-based company said it has a backlog of 2,800 vehicles.

Shares of Eve Holding gained 14%.

Eve CEO Johann Bordais called the deal a “pivotal milestone” in the advancement of the company’s electric vertical takeoff and landing, or eVTOL, technology.

“Their electric motor technology will play a critical role in powering our aircraft during cruise, supporting the maturity of our propulsion architecture as we progress toward entry into service,” he said in a release.

Amazon launches cloud AI tool to help engineers recover from outages faster

Published

6 hours ago

December 2, 2025

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Amazon launches cloud AI tool to help engineers recover from outages faster

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Amazon’s cloud unit on Tuesday announced AI-enabled software designed to help clients better understand and recover from outages.

DevOps Agent, as the artificial intelligence tool from Amazon Web Services is called, predicts the cause of technical hiccups using input from third-party tools such as Datadog and Dynatrace. AWS said customers can sign up to use the tool Tuesday in a preview, before Amazon starts charging for the service.

The AI outage tool from AWS is intended to help companies more quickly figure out what caused an outage and implement fixes, Swami Sivasubramanian, vice president of agentic AI at AWS, told CNBC. It’s what site reliability engineers, or SREs, do at many companies that provide online services.

SREs try to prevent downtime and jump into action during live incidents. Startups such as Resolve and Traversal have started marketing AI assistants for these experts. Microsoft’s Azure cloud group introduced an SRE Agent in May.

Rather than waiting for on-call staff members to figure out what happened, the AWS DevOps Agent automatically assigns work to agents that look into different hypotheses, Sivasubramanian said.

“By the time the on-call ops team member dials in, they have an incident report with preliminary investigation of what could be the likely outcome, and then suggest what could be the remediation as well,” Sivasubramanian told CNBC ahead of AWS’ Reinvent conference in Las Vegas this week.

Commonwealth Bank of Australia has tested the AWS DevOps Agent. In under 15 minutes, the software found the root cause of an issue that would have taken a veteran engineer hours, AWS said in a statement.

The tool relies on Amazon’s in-house AI models and those from other providers, a spokesperson said.

AWS has been selling software in addition to raw infrastructure for many years. Amazon was early to start renting out server space and storage to developers since the mid-2000s, and technology companies such as Google, Microsoft and Oracle have followed.

Since the launch of ChatGPT in 2022, these cloud infrastructure providers have been trying to demonstrate how generative AI models, which are often training in large cloud computing data centers, can speed up work for software developers.

Over the summer, Amazon announced Kiro, a so-called vibe coding tool that produces and modifies source code based on user text prompts. In November, Google debuted similar software for individual software developers called Antigravity, and Microsoft sells subscriptions to GitHub Copilot.

WATCH: Amazon rolls out AI-powered tools to help big AWS customers update old software