Connect with us

Published

on

If I get through a meeting without saying a word, I consider it a great success.

Unfortunately, there are times when I can no longer stay under the radar. The microphone must be unmuted, the camera might have to go on, and all the attention is on me.

At least, that was the case until this week.

Thanks to a new iPhone feature that lets anyone clone their voice with no technical chops and little time required, meeting anxiety temporarily became a thing of the past.

Announced back in May and now available as part of the public beta for iOS 17, the next major software update for Apple‘s smartphone due out in September, the “personal voice” tool lets my voice read aloud any text whatsoever without needing to speak for myself.

How does it work?

The feature lives in the accessibility section of the iPhone’s settings app, under the speech heading.

To make your own on-demand digital voice, your handset tasks you with reading aloud 150 pretty random phrases, which takes about 15 or 20 minutes depending on your patience.

iPhone personal voice feature
Image:
Personal voice is an accessibility setting designed for people who are losing the ability to speak

“A German-born author won the prize for writing”, “during the Middle Ages in Europe, people bathed less often”, and “Ancient Greeks laid the foundation of Western culture” were some of the sentences I was given. I got some weird questions afterwards from people who could hear me in the next room.

The phone needs plenty of time to process the voice as it’s all done on the device itself, rather than uploaded to powerful computers somewhere at Apple HQ.

It needs to be locked and kept on charge, so probably best you leave it to work overnight.

With the voice ready for action, you enable the “live speech” function in settings and pick your personal voice. Triple tapping the phone’s side button will open a text box, and anything you enter will be spoken aloud.

Read more:
‘Holy Grail’ iPhone sells for £145,000
Apple to tweak ‘ducking’ autocorrect

iPhone personal voice feature
Image:
It requires the user to speak aloud 150 random phrases

Is it convincing?

Without wanting to expose certain relatives’ lack of tech know-how, it very much depends.

Digital me checked with my sister about the status of Taylor Swift tickets in a WhatsApp voice message and she seemed none the wiser. My mum replied to a cinema invitation with no qualms at all, until I asked whether anything about the message had sounded off.

Tech-savvy friends and loved ones were more immediately suspicious.

“Who are you and what have you done with Tom?” asked one.

“It kind of sounded like you, but as if someone made a robot version,” said another. They had me bang to rights.

As for meetings (undoubtedly my most ambitious attempt to replace myself), the longer the voice went on, the more colleagues realised I was up to some mischief.

But by and large, for something that takes just 15 minutes of work and a good sleep to set up, it’s impressive.

Like the rise of generative AI such as ChatGPT and the increasing realism of deep fake videos, it’s not just the power of such technology that has caught people’s attention, but the accessibility of it.

The digital news anchor that can read this article via the play button at the top of the page required a dedicated text-to-speech publishing company, a lengthy, professional recording session, and is constantly being tweaked to ensure she doesn’t trip up over certain words and phrases.

What I did is going to be available on everyone’s iPhone soon, with no such effort or expertise required.

Read more:
Can AI help with dating app success?
How AI could change future of journalism

Please use Chrome browser for a more accessible video player

How Sky News created an AI reporter

Isn’t this just asking for fraud trouble?

Apple says it’s an accessibility feature, designed for people who struggle to speak or are losing the ability to.

The company has explained the randomised nature of the personal voice process, with it all done on-device, keeps users’ information private and secure.

The voice cannot be shared, can be deleted, and all 150 recorded phrases can be downloaded and backed up.

Computer security company McAfee has warned voice cloning technology in general is fuelling a rise in scams, but indicated Apple’s protections should be sufficient and are unlikely to contribute to the problem.

McAfee researcher Oliver Devane told Sky News: “If you were to use an online service and there was a data breach, your voice clips could potentially be stolen.

“It only being on the device and you being able to delete the files removes that risk.

“There are already services people can use if they want to use this technology for malicious purposes.”

Click to subscribe to the Sky News Daily wherever you get your podcasts

McAfee recently surveyed 1,009 adults in the UK – and found almost a quarter had either experienced or knew someone who’d experienced some kind of AI voice scam.

It also found 65% of adults are not confident they could identify a cloned version from the real thing.

Earlier this year, voice technology company ElevenLabs provided a cautionary tale by releasing a public voice cloning suite that allowed users to upload any audio to generate an artificial voice.

It led to fake clips of Emma Watson reading Mein Kampf and Joe Biden announcing US troops will enter Ukraine.

Please use Chrome browser for a more accessible video player

‘AI will threaten our democracy’

How can I identify a fake voice?

Regardless of how it was made, there are things you can do to protect yourself against a voice scam.

Question the source – you could ask the person something only they would know to verify them.

What sets them apartis their accent or pace off? Have they lost their stutter? Listen out for key vocal traits.

Call them back – if the voice sounds right, but the number doesn’t, call them back on their known number.

Identify theft protection services – these notify you if your data is compromised and ends up on the dark web.

A verbal codeword – a word or phrase to share with friends and family that you or they will say in the case of an emergency phone call, like when they’re not using their normal device.

Continue Reading

Business

Woman and three teenagers arrested over M&S, Co-op and Harrods cyber attacks

Published

on

By

Woman and three teenagers arrested over M&S, Co-op and Harrods cyber attacks

Four people have been arrested by police investigating cyber attacks targeting M&S, Co-op and Harrods.

A 20-year-old woman and two males, both aged 19, and a male aged 17, were detained in London and the West Midlands this morning as part of a National Crime Agency (NCA) operation.

They were arrested at their homes on suspicion of Computer Misuse Act offences, blackmail, money laundering and participating in the activities of an organised crime group.

Money blog: Cost of renting over owning home is a lot

Electronic devices were seized from the suspects and are currently being analysed by forensic experts.

M&S halted online orders, and shelves were empty in shops after the cyber attack on the retailer earlier this year.

The initial hack into the retailer’s systems took place in April through “sophisticated impersonation” involving a third party.

More on Cyberattacks

Disruption is expected to continue at the retailer until the end of this month.

Please use Chrome browser for a more accessible video player

Mickey Carroll in May answered why M&S cyber attack was so bad.

The Co-op and Harrods were also subsequently targeted by hackers.

Paul Foster, head of the NCA’s National cybercrime unit described the arrests as a “significant step” in their investigation, which remains “one of the Agency’s highest priorities”.

He added: “…our work continues, alongside partners in the UK and overseas, to ensure those responsible are identified and brought to justice.”

The National Crime Agency is keen to “signal” to “future victims” the “importance of seeking support and engaging with law enforcement”, stating that “the NCA and policing are here to help”.

The NCA has also thanked M&S, Co-op and Harrods for their support in their investigations.

The arrests, which took place early on Thursday morning, were supported by officers from the West Midlands Regional Organised Crime Unit and the East Midlands Special Operations Unit.

Earlier this week, the chairman of M&S told MPs that the hack had been “traumatic” and like an “out-of-body experience”.

Follow The World
Follow The World

Listen to The World with Richard Engel and Yalda Hakim every Wednesday

Tap to follow

Archie Norman, however, refused to be drawn on whether the retailer had paid any ransom.

“We are not discussing any of the details of our interaction with the threat actor, including this subject, but that subject is fully shared with the NCA,” he said.

It is estimated that the cyber attack will cost M&S up to £300m this year.

Read more:
South West Water agrees to pay £24m for wastewater failures
Royal Mail to scrap second-class post on Saturdays and some weekdays

Days after M&S was attacked, the Co-op was targeted and forced to shut down some internal systems.

Harrods was then hacked, and also had to shut some systems despite its website and shops continuing to operate.

Of those arrested, a 17-year-old British male and a 19-year-old Latvian male were from the West Midlands.

A 19-year-old man was from London and a 20-year-old woman from Staffordshire.

Continue Reading

Business

US-listed Ulta Beauty swoops on high street chain Space NK

Published

on

By

US-listed Ulta Beauty swoops on high street chain Space NK

A New York-listed company with a valuation of more than $21bn is to snap up Space NK, the British high street beauty chain.

Sky News has learnt that Ulta Beauty, which operates close to 1,500 stores, is on the verge of a deal to buy Space NK from existing owner Manzanita Capital.

Ulta Beauty is understood to have registered an acquisition vehicle at Companies House in recent weeks.

Money blog: Top chef reveals thing he hates about customers

The exact price being paid by Ulta was unclear on Thursday morning, although one source said it was likely to be well in excess of £300m.

Manzanita Capital, a private investment firm, engaged bankers at Raymond James to oversee an auction in April 2024.

The firm has owned Space NK for more than 20 years.

More on Retail

Manzanita has also owned the French perfume house Diptyque and Susanne Kaufmann, an Austrian luxury skincare brand.

Read more from Sky News:
Royal Mail to scrap second-class post on some days
Warning a pub a day to close this year

Founded in 1993 by Nicky Kinnaird, Space NK – which is named after her initials – trades from dozens of stores and employs more than 1,000 people.

It specialises in high-end skincare and cosmetics products.

Manzanita previously explored a sale of Space NK in 2018, hiring Goldman Sachs to handle a strategic review, but opted not to proceed with a deal.

None of Ulta, Manzanita, Space NK and Raymond James could be reached for comment.

Continue Reading

Business

Royal Mail to scrap second-class post on Saturdays and some weekdays

Published

on

By

Royal Mail to scrap second-class post on Saturdays and some weekdays

Royal Mail is to be allowed to scrap Saturday second-class stamp deliveries, under a series of reforms proposed by the communications regulator.

From 28 July, Royal Mail will also be allowed to deliver second-class letters on alternate weekdays, Ofcom said.

The post will still be delivered within three working days of collection from Monday to Friday.

Money blog: Top chef reveals thing he hates about customers

The proposals had already been raised by Ofcom after a consultation was announced in 2024, and the scale back was proposed early this year.

Royal Mail had repeatedly failed to meet the so-called universal service obligation to deliver post within set periods of time.

Those delivery targets are now being revised downwards.

More from Money

Rather than having to have 93% of first-class mail delivered the next day, 90% will be legally allowed.

Please use Chrome browser for a more accessible video player

The sale of Royal Mail was approved in December

The target for second-class mail deliveries will be lowered from 98.5% to arrive within three working days to 95%.

A review of stamp prices has also been announced by Ofcom amid concerns over affordability, with a consultation set to be launched next year.

It’s good news for Royal Mail and its new owner, the Czech billionaire Daniel Kretinsky. Ofcom estimates the changes will bring savings of between £250m and £425m.

A welcome change?

Unsurprisingly, the company welcomed the announcement.

“It is good news for customers across the UK as it supports the delivery of a reliable, efficient and financially sustainable universal service,” said Martin Seidenberg, the group chief executive of Royal Mail’s parent company, International Distribution Services.

“It follows extensive consultation with thousands of people and businesses to ensure that the postal service better reflects their needs and the realities of how customers send and receive mail today.”

Citizens Advice, however, doubted whether services would improve as a result of the changes.

“Today, Ofcom missed a major opportunity to bring about meaningful change,” said Tom MacInnes, the director of policy at Citizens Advice.

“Pushing ahead with plans to slash services and relax delivery targets in the name of savings won’t automatically make letter deliveries more reliable or improve standards.”

Acknowledging long delays “where letters have taken weeks to arrive”, Ofcom said it set Royal Mail new enforceable targets so 99% of mail has to be delivered no more than two days late.

Changing habits

Less than a third of letters are sent now than 20 years ago, and it is forecast to fall to about a fifth of the letters previously sent.

According to Ofcom research, people want reliability and affordability more than speedy delivery.

Royal Mail has been loss-making in recent years as revenues fell.

Read more from Sky News:
Greater risk to UK economy from Trump tariffs, BoE warns
What is a wealth tax and how would it work?

In response to Ofcom’s changes, a government spokesperson said: “The public expects a well-run postal service, with letters arriving on time across the country without it costing the earth. With the way people use postal services having changed, it’s right the regulator has looked at this.

“We now need Royal Mail to work with unions and posties to deliver a service that people expect, and this includes maintaining the principle of one price to send a letter anywhere in the UK”.

Ofcom said it has told Royal Mail to hold regular meetings with consumer bodies and industry groups to hear their experiences implementing the changes.

Continue Reading

Trending