Rhodes wildfires: What rights do holidaymakers have as thousands forced to flee hotels?
Raging wildfires on the Greek island of Rhodes have sparked the evacuation of around 2,000 tourists from its resorts.
The Greek government said it had evacuated 19,000 people in the “largest ever” wildfire evacuation in the country’s history.
Local media said the fires had reached three hotels, which had already been evacuated, with three coastguard vessels plus one from the army evacuating people from two beaches.
But what should holidaymakers do if they have booked to travel to the island?
Largest ever evacuation from Greece – latest on Rhodes wildfires
Are airlines still flying to Rhodes?
Jet2 cancelled all flights and holidays to Rhodes until next Monday (31 July), saying “we will be contacting affected customers with regards to their refund and rebooking options”.
TUI also cancelled all flights to the island until Tuesday, with customers looking to fly out on Wednesday given the opportunity to rebook or cancel free of charge.
EasyJet cancelled package holidays until Tuesday, and though it said it is currently “operating flights as normal” it was offering those who had booked to travel to or from Rhodes the chance to transfer to another date or request a flight voucher up to next Saturday.
Meanwhile, British Airways said it is offering customers on the island who need to return home early the opportunity to change flights free of charge and Ryanair said flights were “currently operating as normal and unaffected by the forest fires”.
Thomas Cook has cancelled all holidays to areas of Rhodes most affected by the wildfire – such as Kiotari and Lardos – until July 31. The travel agency announced it had been in touch will all customers due to travel today (23 July) or tomorrow (24 July) to those areas to arrange “swift refunds”. It has also offered full refunds to customers due to depart for other parts of the island on Sunday and Monday who wish to cancel.
Thomas Cook will be in touch with people booked to travel on Tuesday to discuss their options, the firm added.
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Tourists flee hotels as Greek wildfires rage
If I’m with another operator, can I get a refund or a cancellation?
If it’s a package, the Package Travel Regulations say holidaymakers can cancel and receive a full refund “if unavoidable and extraordinary circumstances occur at the place of destination or its immediate vicinity which significantly affect the performance of the package or the carriage of passengers to the destination”.
“If you have been notified that your holiday which is due to depart in the next few days has been cancelled, then your travel company will be able to discuss your options with you – that could be offering a full refund or they might be able to discuss an alternative holiday,” said Emma Brennan, a spokesperson for the Association of British Travel Agents (ABTA).
Those seeking refunds for independent travel could have less luck.
“If you booked everything independently, if you booked a flight and that flight has now been cancelled, then they will need to provide a refund for that, then you would need to go through and speak to every element of your travel provider to understand what the terms and conditions are – what’s the arrangement with the hotel or accommodation that you have booked, what’s the refund policy, the same for any transfer or car hire,” she said.
The fine print of holiday conditions will differ with each operator.
What is the foreign office saying?
The UK’s foreign office has urged British travellers affected by the wildfires to follow guidance from Greek emergency services.
“If you are planning to travel to Rhodes, please check with your travel operator or hotel prior to travel that the area you plan to visit is not impacted by the current wildfires,” it said.
However, it has stopped short of advising against travelling to Rhodes – a move that would significantly help anyone seeking compensation.
A burnt hotel during a wildfire on Rhodes
Am I covered by my travel insurance?
Whether holidaymakers are guaranteed compensation under their travel insurance policies hinges on if the UK government advises against travel to the area.
“The primary purpose of travel insurance is to cover the costs of emergency medical treatments or repatriation should the worst happen, which can run into the tens or even hundreds of thousands of pounds,” a spokesperson for the Association of British Insurers (ABI) said.
“It can cover you if you need to cancel or cut short your holiday, but it’s likely this will only be under limited circumstances, for example if you or a close family member fall ill, not because of a disinclination to travel.
“Insurance can cover you if advice from the government changes since you’ve booked your trip, and it’s no longer considered safe to travel to the destination.”
A beach covered in smoke during the wildfires
Instead, anyone concerned about travelling to the area should check with their travel provider and air carrier, the spokesperson added.
Some travel insurance policies may cover affected holidays under certain circumstances, so people are advised to check the scope of cover provided by their travel insurance.
Sir Keir Starmer has joined other European leaders in Kyiv to press Russia to agree an unconditional 30-day ceasefire.
The prime minister is attending the summit alongside French President Emmanuel Macron, recently-elected German Chancellor Friedrich Merz and Polish Prime Minister Donald Tusk.
It is the first time the leaders of the four countries have travelled to Ukraine at the same time – arriving in the capital by train – with their meeting hosted by President Volodymyr Zelenskyy.
Sir Keir Starmer, Emmanuel Macron and Friedrich Merz travelling in the saloon car of a special train to Kyiv. Pic: Reuters
Leaders arrive in Kyiv by train. Pic: PA
It comes after Donald Trump called for “ideally” a 30-day ceasefire between Kyiv and Moscow, and warned that if any pause in the fighting is not respected “the US and its partners will impose further sanctions”.
Security and defence analyst Michael Clarke told Sky News presenter Samantha Washington the European leaders are “rowing in behind” the US president, who referred to his “European allies” for the first time in this context in a post on his Truth Social platform.
“So this meeting is all about heaping pressure on the Russians to go along with the American proposal,” he said.
“It’s the closest the Europeans and the US have been for about three months on this issue.”
Sir Keir Starmer, Volodymyr Zelenskyy and Emmanuel Macron among world leaders in Kyiv. Pic: AP
Trump calls for ceasefire. Pic: Truth Social
Ukraine’s foreign minister Andrii Sybiha said Ukraine and its allies are ready for a “full, unconditional ceasefire” for at least 30 days starting on Monday.
Ahead of the meeting on Saturday, Sir Keir, Mr Macron, Mr Tusk and Mr Merz released a joint statement.
European leaders show solidarity – but await Trump’s backing
The hope is Russia’s unilateral ceasefire, such as it’s worth, can be extended for a month to give peace a chance.
But ahead of the meeting, Ukrainian sources told Sky News they are still waiting for President Donald Trump to put his full weight behind the idea.
The US leader has said a 30-day ceasefire would be ideal, but has shown no willingness yet for putting pressure on Russian president Vladimir Putin to agree.
The Russians say a ceasefire can only come after a peace deal can be reached.
European allies are still putting their hopes in a negotiated end to the war despite Moscow’s intransigence and President Trump’s apparent one-sided approach favouring Russia.
Ukrainians would prefer to be given enough economic and military support to secure victory.
But in over three years, despite its massive economic superiority to Russia and its access to more advanced military technology, Europe has not found the political will to give Kyiv the means to win.
Until they do, Vladimir Putin may decide it is still worth pursuing this war despite its massive cost in men and materiel on both sides.
“We reiterate our backing for President Trump’s calls for a peace deal and call on Russia to stop obstructing efforts to secure an enduring peace,” they said.
“Alongside the US, we call on Russia to agree a full and unconditional 30-day ceasefire to create the space for talks on a just and lasting peace.”
Sir Keir and Volodymyr Zelenskyy during a meeting in March. Pic: AP
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The leaders said they were “ready to support peace talks as soon as possible”.
But they warned that they would continue to “ratchet up pressure on Russia’s war machine” until Moscow agrees to a lasting ceasefire.
“We are clear the bloodshed must end, Russia must stop its illegal invasion, and Ukraine must be able to prosper as a safe, secure and sovereign nation within its internationally recognised borders for generations to come,” their statement added.
“We will continue to increase our support for Ukraine.”
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The European leaders are set to visit the Maidan, a central square in Ukraine’s capital where flags represent those who died in the war.
They are also expected to host a virtual meeting for other leaders in the “coalition of the willing” to update them on progress towards a peacekeeping force.
Military officers from around 30 countries have been involved in drawing up plans for a coalition, which would provide a peacekeeping force in the event of a ceasefire being agreed between Russia and Ukraine.
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This force “would help regenerate Ukraine’s armed forces after any peace deal and strengthen confidence in any future peace”, according to Number 10.
A special constable has been jailed after taking pictures on his phone from bodycam footage showing a dying man.
Former police volunteer William Heggs, 23, was sentenced to 12 months’ imprisonment at Leicester Crown Court on Friday after showing the photos of victim William Harty, 28, to a female colleague and storing them on his Snapchat account.
Mr Harty was found seriously injured in a residential street in Leicester on 25 October 2021 and Heggs had attended the scene, helping with CPR before paramedics arrived.
Mr Harty died in hospital a day later and the man responsible for his injuries, his brother-in-law Martin Casey, was subsequently convicted of his manslaughter.
Heggs showed the pictures he had taken of bodycam footage of Mr Harty’s body to a Leicestershire Police constable, who reported Heggs and said she did not like seeing blood.
His phone was seized and officers discovered other photographs and video clips of bodyworn footage of incidents Heggs had attended on duty, including of a knife seizure, use of baton and pepper spray, and a man with an injured hand receiving first aid.
He also took pictures of a police computer screen, showing details of crimes and suspects, without consent.
Heggs stored the materials in a Snapchat folder and disclosed graphic details – most of which were not in the public domain – about the injuries to a woman who was killed in a road traffic collision he had attended, to a friend on the social media platform.
Heggs was suspended from the force in November 2021 and resigned in October 2024 before pleading guilty to 11 computer misuse and data protection offences this March.
William Harty’s widow Mandy Casey. Pic: PA
‘He has traumatised me’
Mr Harty’s widow, Mandy Casey, said in a victim impact statement read to the court that Heggs “took (her) husband’s dignity when he was most vulnerable”.
“You don’t take someone’s dignity and pride from them on their deathbed.”
She continued: “When I found out special constable Heggs had done this, I just wanted to ask why. He has traumatised me. I feel I will never know if he showed them to others.”
Ms Casey said she was still scared that photos of her husband’s body might appear on social media.
She added that she had lost trust in the police.
Public trust in police ‘significantly undermined’
Judge Timothy Spencer told Heggs, who has autism and ADHD, that he was “probably too immature to be working as a police officer” as he handed down the sentence.
He said Heggs had received “extensive training”, including on the importance of data protection, and knew he should only share materials for “a genuine policing purpose”.
Heggs’s actions had “significantly undermined” public trust and confidence in police, according to the judge.
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Malcolm McHaffie, from the Crown Prosecution Service, added: “William Heggs abused the public’s trust in the office he held as a special police constable.
“He violated the dignity of the deceased victims for no apparent reason other than what could be considered personal fascination and to gain credibility among his peers.”
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