Reddit, home to cute cat pictures, investment advice, niche hobby discussions, celebrity interviews, edgy memes, wholesome memes and everything in between, has been facilitating discussions on the internet since 2005. The site has about 57 million daily active users who post and consume news, memes, questions and even stock tips that can roil markets.
The company filed for an initial public offering at the end of 2021. As it prepares to go public, it’s looking to turn a profit for the first time. The company is charging for access to its application programming interface, or API. The price hikes have led some beloved third-party Reddit apps such as Apollo to shut down, instigating an uproar among the website’s community of volunteer moderators, who often rely on third-party apps to run the site’s 100,000+ discussion communities, called subreddits.
Despite extensive protests in which thousands of moderators took their communities private, the API pricing changes took effect July 1 as planned. Under pressure from Reddit admins, nearly all communities have reopened. But tensions remain high, and some say that if Reddit doesn’t rebuild trust, its most passionate users will go elsewhere.
“Reddit is nothing without those communities. They need us far more than we need them,” said David DeWald, a moderator of the r/Arcade1up subreddit and a community manager for the telecommunications company Ciena.
The rise of Reddit
When Reddit co-founders Alexis Ohanian and Steve Huffman were in their senior year at the University of Virginia, startup accelerator Y Combinator was just getting off the ground. The two had met founder Paul Graham at a talk, and he suggested that the recent graduates build what he called “the front page of the Internet.” Ohanian and Huffman jumped at the chance. Y Combinator invested just $12,000 in 2005, and Reddit officially became a part of its first batch of companies.
“For the first probably like month, month and a half, a good number of the folks posting were just me and Steve under usernames that we just invented from like objects in the room, just random stuff just so that it would look like there was some activity,” Ohanian said.
Reddit founders Alexis Ohanian (L) and Steve Huffman (R)
Reddit
But real user activity picked up, and just 16 months after its founding, Reddit was acquired for $10 million by Condé Nast. By 2010, co-founders Ohanian and Huffman were no longer involved in day-to-day operations, but traffic was booming. In 2011, Reddit was spun out as an independent company, operating as a subsidiary of Condé Nast’s owner, Advance Publications.
“I think it was fashionable back then to want to just grow and Facebook had proven out so well that if you focus on growth and then have a critical mass of users, you could make money,” Ohanian said.
On the one hand, Reddit’s niche communities were ideal places for target advertising, but the company’s permissive attitude toward questionable content also posed a problem.
“Reddit is kind of a perfect environment for advertising because the communities can get so specific and so passionate about whatever it is that they’re discussing,” said Debra Aho Williamson, principal analyst at Insider Intelligence. “But Reddit has had challenges over the years with hate speech and other things that are maybe not brand-friendly.”
Ohanian rejoined Reddit as executive chairman in 2014 and Huffman rejoined as CEO the next year. This time around, Ohanian said, he wanted to reign in some of the site’s more toxic subcultures. In 2015, a new anti-harassment policy led to the banning of some hateful communities, but certainly not all.
Then, in the wake of George Floyd’s murder in 2020, Ohanian resigned from the company’s board, urging Reddit to replace him with a Black candidate, which the company honored.
“I hoped that Reddit would finally get a hate policy so that we could ban those thousands of hate communities that were up, which happened, you know, a few weeks after I resigned,” Ohanian said. Reddit ultimately banned about 2,000 subreddits, including r/The_Donald, r/ChapoTrapHouse and r/gendercritical.
Now, Reddit wants to turn a profit. With companies such as OpenAI and Google scraping the internet to train large language models, Reddit wants them to pay for its data. Huffman announced in April that Reddit would start charging for access to its API, the gateway through which companies can download all of Reddit’s user-generated content.
But it’s not just tech giants who use Reddit’s API. Many popular third-party mobile apps and moderator tools also rely on API access, which was previously free. These third-party apps are largely just alternatives to Reddit’s official mobile app, which didn’t even exist until 2016. But when developers learned about the new pricing structure at the end of May, many realized they couldn’t afford it.
“Most companies, whenever they have significant API changes, you know, they give anywhere from like three to sometimes like 15 months for developers to acclimate to these big changes,” said Dac Croach, a moderator of the r/Gaming subreddit, now the third-largest community on the site. “And with Reddit kind of coming out of the gate and saying, you know, you have 30 days to figure this out […] I mean, that is an impossible task for many of those third-party developers.”
The developer of Apollo said it would cost him over $20 million per year to operate given the new pricing structure. Apollo shut down, along with other popular third-party apps such as rif is fun, Reddplanet and Sync, a blow to their loyal users who said they have sleeker user interfaces and more features than the official Reddit app.
Jakub Porzycki | Getty Images
The pricing changes caused a particular uproar in a subreddit for blind users, who relied upon many of the third-party apps’ accessibility features. Blind moderators claim it’s very difficult to moderate on mobile using Reddit’s app, something Reddit says it’s currently working to improve.
In total, over 8,000 subreddits participated in a sitewide blackout from June 12 to June 14 to protest the changes. Many communities stayed closed much longer, while others labeled themselves “Not safe for work,” automatically making them ineligible spaces for advertising.
While most communities have returned to business as usual, there are some notable exceptions. For example, the r/pics and r/gifs subreddits are now limited to featuring pics and gifs of comedian John Oliver. The moderators of the popular Ask Me Anything subreddit said they will no longer organize interviews with celebrities and other high-profile figures, which has long been a major driver of engagement.
“They’re not burning things down. They’re saying, hey, you know, you didn’t listen to me then, can you listen to me now?” said Croach.
Now, as Reddit marches toward an IPO, the tech world is watching to see how these tensions play out.
“Everyone in this situation is passionate for the success of Reddit. Reddit needs to realize that passion is what’s driving all of this anger,” said DeWald of the r/Arcade1up subreddit. “They need to work with us and work with other moderators and work with the app developers to find a solution that’s better for everyone, including Reddit, because Reddit needs us to be there.”
Meta CEO Mark Zuckerberg appears at the Meta Connect event in Menlo Park, California, Sept. 25, 2024.
David Paul Morris | Bloomberg | Getty Images
Meta CEO Mark Zuckerberg slammed rival tech giant Apple for lackluster innovation efforts and “random rules” in a lengthy podcast interview on Friday.
“On the one hand, [the iPhone has] been great, because now pretty much everyone in the world has a phone, and that’s kind of what enables pretty amazing things,” Zuckerberg said in an episode of the “Joe Rogan Experience.” “But on the other hand … they have used that platform to put in place a lot of rules that I think feel arbitrary and [I] feel like they haven’t really invented anything great in a while. It’s like Steve Jobs invented the iPhone, and now they’re just kind of sitting on it 20 years later.”
Zuckerberg added that he thought iPhone sales were struggling because consumers are taking longer to upgrade their phones because new models aren’t big improvements from prior iterations.
“So how are they making more money as a company? Well, they do it by basically, like, squeezing people, and, like you’re saying, having this 30% tax on developers by getting you to buy more peripherals and things that plug into it,” Zuckerberg said. “You know, they build stuff like Air Pods, which are cool, but they’ve just thoroughly hamstrung the ability for anyone else to build something that can connect to the iPhone in the same way.”
Apple defends itself from pushback from other companies by saying that it doesn’t want to violate consumers’ privacy and security, according to Zuckerberg. But he said that the problem would be solved if Apple fixed its protocol, like building better security and using encryption.
“It’s insecure because you didn’t build any security into it. And then now you’re using that as a justification for why only your product can connect in an easy way,” Zuckerberg said.
Zuckerberg said that if Apple stopped applying its “random rules,” Meta’s profit would double.
He also took shots at Apple’s Vision Pro headset, which had disappointing U.S. sales. Meta sells its own virtual headsets called the Meta Quest.
“I think the Vision Pro is, I think, one of the bigger swings at doing a new thing that they tried in a while,” Zuckerberg said. “And I don’t want to give them too hard of a time on it, because we do a lot of things where the first version isn’t that good, and you want to kind of judge the third version of it. But I mean, the V1, it definitely did not hit it out of the park.”
“I heard it’s really good for watching movies,” he added.
Apple did not immediately respond to a request for comment from CNBC.
Mark Zuckerberg’s announcement this week that Meta would pivot its moderation policies to allow more “free expression” was widely viewed as the company’s latest effort to appease President-elect Donald Trump.
More than any of its Silicon Valley peers, Meta has taken numerous public steps to make amends with Trump since his election victory in November.
That follows a highly contentious four years between the two during Trump’s first term in office, which ended with Facebook — similar to other social media companies — banning Trump from its platform.
As recently as March, Trump was using his preferred nickname of “Zuckerschmuck” when talking about Meta’s CEO and declaring that Facebook was an “enemy of the people.”
With Meta now positioning itself to be a key player in artificial intelligence, Zuckerberg recognizes the need for White House support as his company builds data centers and pursues policies that will allow it to fulfill its lofty ambitions, according to people familiar with the company’s plans who asked not to be named because they weren’t authorized to speak on the matter.
“Even though Facebook is as powerful as it is, it still had to bend the knee to Trump,” said Brian Boland, a former Facebook vice president, who left the company in 2020.
Meta declined to comment for this article.
In Tuesday’s announcement, Zuckerberg said Meta will end third-party fact-checking, remove restrictions on topics such as immigration and gender identity and bring political content back to users’ feeds. Zuckerberg pitched the sweeping policy changes as key to stabilizing Meta’s content-moderation apparatus, which he said had “reached a point where it’s just too many mistakes and too much censorship.”
The policy change was the latest strategic shift Meta has taken to buddy up with Trump and Republicans since Election Day.
A day earlier, Meta announced that UFC CEO Dana White, a longtime Trump friend, is joining the company’s board.
And last week, Meta announced that it was replacing Nick Clegg, its president of global affairs, with Joel Kaplan, who had been the company’s policy vice president. Clegg previously had a career in British politics with the Liberal Democrats party, including as a deputy prime minister, while Kaplan was a White House deputy chief of staff under former President George W. Bush.
Kaplan, who joined Meta in 2011 when it was still known as Facebook, has longstanding ties to the Republican Party and once worked as a law clerk for the late conservative Supreme Court Justice Antonin Scalia. In December, Kaplan posted photos on Facebook of himself with Vice President-elect JD Vance and Trump during their visit to the New York Stock Exchange.
Joel Kaplan, Facebook’s vice president of global policy, on April 17, 2018.
Niall Carson | PA Images | Getty Images
Many Meta employees criticized the policy change internally, with some saying the company is absolving itself of its responsibility to create a safe platform. Current and former employees also expressed concern that marginalized communities could face more online abuse due to the new policy, which is set to take effect over the coming weeks.
Despite the backlash from employees, people familiar with the company’s thinking said Meta is more willing to make these kinds of moves after laying off 21,000 employees, or nearly a quarter of its workforce, in 2022 and 2023.
Those cuts affected much of Meta’s civic integrity and trust and safety teams. The civic integrity group was the closest thing the company had to a white-collar union, with members willing to push back against certain policy decisions, former employees said. Since the job cuts, Zuckerberg faces less friction when making broad policy changes, the people said.
Zuckerberg’s overtures to Trump began in the months leading up to the election.
Following the first assassination attempt on Trump in July, Zuckerberg called the photo of Trump raising his fist with blood running down his face “one of the most badass things I’ve ever seen in my life.”
A month later, Zuckerberg penned a letter to the House Judiciary Committee alleging that the Biden administration had pressured Meta’s teams to censor certain Covid-19 content.
“I believe the government pressure was wrong, and I regret that we were not more outspoken about it,” he wrote.
After Trump’s presidential victory, Zuckerberg joined several other technology executives who visited the president-elect’s Mar-a-Lago resort in Florida. Meta also donated $1 million to Trump’s inaugural fund.
On Friday, Meta revealed to its workforce in a memo obtained by CNBC that it intends to shutter several internal programs related to diversity and inclusion in its hiring process, representing another Trump-friendly move.
The previous day, some details of the company’s new relaxed content-moderation guidelines were published by the news site The Intercept, showing the kind of offensive rhetoric that Meta’s new policy would now allow, including statements such as “Migrants are no better than vomit” and “I bet Jorge’s the one who stole my backpack after track practice today. Immigrants are all thieves.”
Recalibrating for Trump
Zuckerberg, who has been dragged to Washington eight times to testify before congressional committees during the last two administrations, wants to be perceived as someone who can work with Trump and the Republican Party, people familiar with the matter said.
Though Meta’s content-policy updates caught many of its employees and fact-checking partners by surprise, a small group of executives were formulating the plans in the aftermath of the U.S. election results. By New Year’s Day, leadership began planning the public announcements of its policy change, the people said.
Meta typically undergoes major “recalibrations” after prominent U.S. elections, said Katie Harbath, a former Facebook policy director and CEO of tech consulting firm Anchor Change. When the country undergoes a change in power, Meta adjusts its policies to best suit its business and reputational needs based on the political landscape, Harbath said.
“In 2028, they’ll recalibrate again,” she said.
After the 2016 election and Trump’s first victory, for example, Zuckerberg toured the U.S. to meet people in states he hadn’t previously visited. He published a 6,000-word manifesto emphasizing the need for Facebook to build more community.
The social media company faced harsh criticism about fake news and Russian election interference on its platforms after the 2016 election.
Following the 2020 election, during the heart of the pandemic, Meta took a harder stand on Covid-19 content, with a policy executive saying in 2021 that the “amount of COVID-19 vaccine misinformation that violates our policies is too much by our standards.” Those efforts may have appeased the Biden administration, but it drew the ire of Republicans.
Meta is once again reacting to the moment, Harbath said.
“There wasn’t a business risk here in Silicon Valley to be more right-leaning,” Harbath said.
While Trump has offered few specific policy proposals for his second administration, Meta has plenty at stake.
The White House could create more relaxed AI regulations compared with those in the European Union, where Meta says harsh restrictions have resulted in the company not releasing some of its more advanced AI technologies. Meta, like other tech giants, also needs more massive data centers and cutting-edge computer chips to help train and run their advanced AI models.
“There’s a business benefit to having Republicans win, because they are traditionally less regulatory,” Harbath said.
Meta’s CEO Mark Zuckerberg reacts as he testifies during the Senate Judiciary Committee hearing on online child sexual exploitation at the U.S. Capitol in Washington, U.S., January 31, 2024.
Evelyn Hockstein | Reuters
Meta isn’t alone in trying to cozy up to Trump. But the extreme measures the company is taking reflects a particular level of animus expressed by Trump over the years.
Trump has accused Meta of censorship and has expressed resentment over the company’s two-year suspension of his Facebook and Instagram accounts following the Jan. 6 attack on the Capitol.
In July 2024, Trump posted on Truth Social that he intended to “pursue Election Fraudsters at levels never seen before, and they will be sent to prison for long periods of time,” adding “ZUCKERBUCKS, be careful!” Trump reiterated that statement in his book, “Save America,” writing that Zuckerberg plotted against him during the 2020 election and that the Meta CEO would “spend the rest of his life in prison” if it happened again.
Meta spends $14 million annually on providing personal security for Zuckerberg and his family, according to the company’s 2024 proxy statement. As part of that security, the company analyzes any threats or perceived threats against its CEO, according to a person familiar with the matter. Those threats are cataloged, analyzed and dissected by Meta’s multitude of security teams.
After Trump’s comments, Meta’s security teams analyzed how Trump could weaponize the Justice Department and the country’s intelligence agencies against Zuckerberg and what it would cost the company to defend its CEO against a sitting president, said the person, who asked not to be named because of confidentiality.
Meta’s efforts to appease the incoming president bring their own risks.
After Zuckerberg announced the new speech policy Tuesday, Boland, the former executive, was among a number of users who took to Meta’s Threads service to tell their followers that they were quitting Facebook.
“Last post before deleting,” Boland wrote in his post.
Before the post could be seen by any of his Threads followers, Meta’s content moderation system had taken it down, citing cybersecurity reasons.
Boland told CNBC in an interview that he couldn’t help but chuckle at the situation.
“It’s deeply ironic,” Boland said.
— CNBC’s Salvador Rodriguez contributed to this report.
Apple is losing market share in China due to declining iPhone shipments, supply chain analyst Ming-Chi Kuo wrote in a report on Friday. The stock slid 2.4%.
“Apple has adopted a cautious stance when discussing 2025 iPhone production plans with key suppliers,” Kuo, an analyst at TF Securities, wrote in the post. He added that despite the expected launch of the new iPhone SE 4, shipments are expected to decline 6% year over year for the first half of 2025.
Kuo expects Apple’s market share to continue to slide, as two of the coming iPhones are so thin that they likely will only support eSIM, which the Chinese market currently does not promote.
“These two models could face shipping momentum challenges unless their design is modified,” he wrote.
Kuo wrote that in December, overall smartphone shipments in China were flat from a year earlier, but iPhone shipments dropped 10% to 12%.
There is also “no evidence” that Apple Intelligence, the company’s on-device artificial intelligence offering, is driving hardware upgrades or services revenue, according to Kuo. He wrote that the feature “has not boosted iPhone replacement demand,” according to a supply chain survey he conducted, and added that in his view, the feature’s appeal “has significantly declined compared to cloud-based AI services, which have advanced rapidly in subsequent months.”
Apple’s estimated iPhone shipments total about 220 million units for 2024 and between about 220 million and 225 million for this year, Kuo wrote. That is “below the market consensus of 240 million or more,” he wrote.
Apple did not immediately respond to CNBC’s request for comment.