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The rise of artificial intelligence (AI) has been subject to growing concerns over identity verification tools on cryptocurrency exchanges.

With rapidly evolving AI technology, the process of creating deepfake proofs of identity is becoming easier than ever. The concerns about AI-enabled risks in crypto have triggered some prominent industry executives to speak out on the matter.

Changpeng Zhao, CEO and founder of major global crypto exchange Binance, took to X (formerly Twitter) on Aug. 9 to raise the alarm on the use of AI in crypto by bad actors.

“This is pretty scary from a video verification perspective. Don’t send people coins even if they send you a video,” Zhao wrote.

Like many other crypto exchanges, Binance’s internal Know Your Customer (KYC) processes require crypto investors to submit video evidence for processing certain transactions. 

Binance requires video evidence of the user for certain withdrawal of funds. Source: Binance

Binance CEO referred to an AI-generated video featuring HeyGen co-founder and CEO Joshua Xu. The video specifically included Xu’s AI-generated avatar, which looks just like the real HeyGen CEO and reproduces his facial expressions as well as voice and speech patterns.

“Both of these video clips were 100% AI-generated, featuring my own avatar and voice clone,” Xu noted. He added that HeyGen has been progressing with some massive enhancements to its life-style avatar’s video quality and voice technology to mimic his unique accent and speech patterns.

“This will be soon deployed to production and everyone can try it out,” Xu added.

Once available to the public, the AI tool will allow anyone to create a real life-like digital avatar in just “two minutes,” the HeyGen CEO said.

The public exposure to AI generation tools like HeyGen could potentially cause serious identity verification issues for cryptocurrency exchanges like Binance. Like many other exchanges, Binance practices KYC measures involving a requirement to send a video featuring the user and certain documents to get access to services or even to withdraw funds from the platform.

Related: AI mentions skyrocket in major tech companies’ Q2 calls

Binance’s statement video specifically requires users to submit the video along with the picture of their identity document, such  an ID card, driver’s license or passport. The policy requires users to mention the date and certain requests on the video record.

“Please do not put watermarks on your videos and do not edit your videos,” the policy reads.

Binance chief security officer Jimmy Su previously warned about AI deepfake-associated risks as well. In late May, Su argued that AI tech is getting so advanced that AI deepfakes may soon become undetectable by a human verifier.

Binance and HeyGen did not immediately respond to Cointelegraph’s request for comment. This article will be updated pending new information.

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OCC boss says ‘no justification’ to judge banks and crypto differently

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OCC boss says ‘no justification’ to judge banks and crypto differently

Crypto companies seeking a US federal bank charter should be treated no differently than other financial institutions, says Jonathan Gould, the head of the Office of the Comptroller of the Currency (OCC).

Gould told a blockchain conference on Monday that some new charter applicants in the digital or fintech spaces could be seen as offering novel activities for a national trust bank, but noted “custody and safekeeping services have been happening electronically for decades.”

“There is simply no justification for considering digital assets differently,” he added. “Additionally, it is important that we do not confine banks, including current national trust banks, to the technologies or businesses of the past.”

The OCC regulates national banks and has previously seen crypto companies as a risk to the banking system. Only two crypto banks are OCC-licensed: Anchorage Digital, which has held a charter since 2021, and Erebor, which got a preliminary banking charter in October.

Crypto “should have” a way to supervision

Gould said that the banking system has the “capacity to evolve from the telegraph to the blockchain.”

He added that the OCC had received 14 applications to start a new bank so far this year, “including some from entities engaged in novel or digital asset activities,” which was nearly equal to the number of similar applications that the OCC received over the last four years.

Comptroller of the Currency Jonathan Gould giving remarks at the 2025 Blockchain Association Policy Summit. Source: YouTube

“Chartering helps ensure that the banking system continues to keep pace with the evolution of finance and supports our modern economy,” he added. “That is why entities that engage in activities involving digital assets and other novel technologies should have a pathway to become federally supervised banks.”

Gould brushes off banks’ concerns

Gould noted that banks and financial trade groups had raised concerns about crypto companies getting banking charters and the OCC’s ability to oversee them.

Related: Argentina weighs letting traditional banks trade crypto: Report

“Such concerns risk reversing innovations that would better serve bank customers and support local economies,” he said. “The OCC has also had years of experience supervising a crypto-native national trust bank.”