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Adyen reported a big miss on first-half sales Thursday. The news drove a $20 billion rout in the company’s market capitalization .

Pavlo Gonchar | Sopa Images | Lightrocket | Getty Images

Spirits were high when Dutch payments firm Adyen floated on the Amsterdam stock exchange in 2018.

The company was riding a wave of growth in Europe’s technology sector and snapping up competition from its mega U.S. rival PayPal.

Since then, the company has weathered a turbulent ride, including a global pandemic that knocked volumes from travel clients significantly.

The firm expanded aggressively in North America, where some of its most high-profile merchants are based, and hired hundreds of employees to turbocharge growth.

As the macroeconomic environment shifted in 2023, Adyen’s growth strategy has been challenged in a big way.

The company’s shares plummeted 39% on Thursday, erasing 18 billion euros ($20 billion) from Adyen’s market capitalization, as investors dumped the stock after the firm reported its slowest revenue growth on record.

The stock closed down a further 2.9% on Friday after the precipitous decline of Thursday.

What is Adyen?

Identified as one of the top 200 global fintech companies globally by CNBC and Statista, Adyen is a payments services firm that works with customers including Netflix, Meta and Spotify.

It also sells point-of-sale systems for physical stores and handles payments online and in-store.

More than a processor, Adyen is what is known as a payment gateway — meaning it uses technology to enable merchants to take card payments and transactions through online stores.

The company takes a small cut off every deal that runs through its platform.

It was co-founded by Pieter van der Does, the firm’s chief executive officer, and Arnout Schuijff, former chief technology officer.

What just happened?

Adyen last week reported results for the first half of the year that came in well below expectations. The company’s revenue of 739.1 million euros for the period was up 21% year over year — but showed Adyen’s slowest sales growth on record.

Analyst had expected 853.6 million euros of revenue and 40% of year-on-year growth, according to Refinitiv Eikon forecasts.

Adyen has typically been viewed as a growth stock, after consistently reporting revenue growth of 26% each half-year period since its 2018 stock market debut.

“With higher inflation, leading to higher interest rates, there has been a bit of a shift of focus — less focus on growth, more focus on bottom line,” Adyen’s chief financial officer, Ethan Tandowsky, told CNBC’s “Squawk Box Europe” on Thursday.

Tandowsky insisted that the company had “limited churn” and that none of its large customers had left the platform.

But concerns that competitors in local markets, particularly in North America, are muscling in with cheaper offerings have heavily weighed on company prospects.

Adyen said in a letter to shareholders last week that its EBITDA (earnings before interest, taxes, depreciation and amortization) margin fell to 43% in the first half of 2023 from 59% in the same period a year ago.

The company said this was down to softer growth in North America and to higher employment costs such as wages, as it ramped up hiring during the period.

Tandowsky insisted the company had more of a focus on “functionality” than its peers, even though those peers may offer cheaper services.

“The efficiency of which we can develop new functionality, functionality that outperforms our peers will lead us to gaining the market share that we expect.”

Structural challenges

At the heart of Adyen’s woes is a business heavily dependent on customers’ willingness to stick to a single platform for their all their payment needs. The company also needs to convince those users that what it sells is better than what’s on offer from a competitor.

In its half-year 2023 report, Adyen said that many of its North American customers are cutting back on costs to weather economic pressures like rising interest rates and higher inflation.

“Enterprise businesses prioritized cost optimization, while competition for digital volumes in the region provided savings over functionality,” Adyen said in a letter to shareholders.

“These dynamics are not new, and online volumes are easiest to transition back and forth. Amid these developments, we consciously continued to price for the value we bring.”

Adyen also said its profitability had suffered from a push to aggressively ramp up hiring. EBITDA came in at 320 million euros, down 10% from the first half of 2022.

Adyen added 551 employees in the first half of the year, taking its total full-time employee count up to 3,883.

Some of the company’s rivals have cut back on hiring significantly. In November 2022, Stripe laid off 14% of its workforce, or about 1,100 people.

The main challenge Adyen now faces is competition from challengers that are willing to offer lower rates than it provides.

Speaking with the Financial Times on Thursday, Adyen CEO van der Does said that merchants are “trying to explore local providers” to cut down on costs.

“It’s not that we’re shrinking — we’re just growing at a slower rate,” he added.

Adyen has historically been a lean business, opting to hire fewer people overall than its main competitor Stripe, which has roughly double the staffing.

Simon Taylor, head of strategy at Sardine.ai, said Adyen might face a “natural ceiling” to what business size it can reach before having to reduce its margins to grow again.

“Ultimately they’re subject to the same macro headwinds everyone in e-commerce is,” Taylor told CNBC. “And they still grew 21%. Incumbents would kill for that.”

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Microsoft plans to hire more but with ‘a lot more leverage’ thanks to AI, CEO Satya Nadella says

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Microsoft plans to hire more but with 'a lot more leverage' thanks to AI, CEO Satya Nadella says

Microsoft CEO Satya Nadella speaks during an event commemorating the 50th anniversary of the company at Microsoft headquarters in Redmond, Washington, on April 4, 2025. Microsoft Corp., determined to hold its ground in artificial intelligence, will soon let consumers tailor the Copilot digital assistant to their own needs.

David Ryder | Bloomberg | Getty Images

Microsoft will expand its employee base once again, CEO Satya Nadella told investor Brad Gerstner on a podcast that aired on Friday.

The software maker’s workforce didn’t budge in the 2025 fiscal year, which ended in June. It stood at 228,000, with multiple rounds of layoffs lowering the total number by at least 6,000. In July, Microsoft let go of another 9,000 workers.

“I will say we will grow our headcount, but the way I look at it is, that headcount we grow will grow with a lot more leverage than the headcount we had pre-AI,” Nadella said on the BG2 podcast. OpenAI, which has a broad partnership with Microsoft, introduced its ChatGPT assistant in 2022. Microsoft’s headcount grew by 22% in the 2022 fiscal year.

Employees will figure out how to do their jobs differently, Nadella said, adding that the company wants to ensure they can access artificial intelligence features in Microsoft 365 productivity software and the GitHub Copilot AI coding assistant. Those services draw on AI models from Anthropic and OpenAI.

“It’s the unlearning and learning process that I think will take the next year or so, then the headcount growth will come with max leverage,” he said.

A similar adjustment played out at corporations decades ago, Nadella said. To prepare forecasts, inter-office memos would circulate across multiple sites by fax, and then came email and Excel spreadsheets, he said.

“Right now, any planning, any execution, starts with AI. You research with AI, you think with AI, you share with your colleagues and what have you,” Nadella said.

This week, Amazon, which is racing against Microsoft to rent out cloud infrastructure for running AI models, cut 14,000 corporate employees.

Amazon’s senior vice president of people experience and technology, Beth Galetti, told workers in a memo that “this generation of AI is the most transformative technology we’ve seen since the Internet, and it’s enabling companies to innovate much faster than ever before (in existing market segments and altogether new ones).”

On the podcast, Nadella talked about a Microsoft executive who deals with networking fiber. As the company ramped up data center operations to meet rising cloud demand, the executive realized she wouldn’t be able to hire all the people she thought she needed, and so she built AI agents to handle maintenance, Nadella said.

“That is an example of you, to your point, a team with AI tools being able to get more productivity,” Nadella told Gerstner, who is founder and CEO of technology investment firm Altimeter Capital.

On Wednesday, Microsoft reported 12% year-over-year revenue growth and showed the widest operating margin since 2002.

WATCH: Microsoft earnings beat estimates, Azure revenue jumps 40%

Microsoft earnings beat estimates, Azure revenue jumps 40%

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Evolve Bank CEO fired after propositioning FBI agent who pretended to be a teen boy

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Evolve Bank CEO fired after propositioning FBI agent who pretended to be a teen boy

Evolve Bank CEO Bob Hartheimer booking photo.

Source: Shelby County Jail

Bob Hartheimer, CEO of Tennessee’s Evolve Bank & Trust, was fired after U.S. law enforcement officials caught him propositioning a law enforcement officer posing as a 15-year-old boy on gay dating app Grindr.

On Oct. 19, an employee of the Federal Bureau of Investigation logged onto Grindr while pretending to be a teen boy, and a user called “Tomm” wrote a message to that person saying, “Hey any chance u would hu with an older and chill guy,” according to an affidavit from a special agent with the Federal Bureau of Investigation that was unsealed on Tuesday.

The two discussed getting together in person later in the week, according to the affidavit. On Snapchat, they talked about the sex acts they might perform. “Tomm” asked for a photo of the “boy” without shorts on, and he also sent the undercover agent a picture of himself naked. The FBI was able to obtain an IP address for “Tomm” from Snapchat, as well as an address from Comcast, the affidavit showed.

Hartheimer was arrested in Memphis on Oct. 23 for attempted production of child pornography and transfer of obscene material to a minor, according to a warrant.

Blake Ballin, a lawyer representing Hartheimer, told CNBC on Saturday that Evolve has fired the CEO.

“Bob’s family is aware of the charges,” Ballin wrote in an email. “His family loves and supports him and requests privacy during this difficult period in their lives. We have no further comment at this time.”

The Wall Street Journal reported on Hartheimer’s firing from Evolve Bank on Friday. The bank did not respond to a request for comment from CNBC.

Last year, Evolve was caught up in the bankruptcy of financial technology startup Synapse, which cut off access to a system for handling transactions and account details. Fintech apps such as Yotta worked with Evolve and other banks, with Synapse acting as a middleman.

Synapse’s method of keeping app users’ money in various banks, including Evolve, created accounting problems, and up to $96 million in deposits went missing. Thousands of Americans lost money, CNBC reported.

In 2024, Evolve also suffered a cyberattack, during which hackers obtained customer information and demanded a ransom. The bank said it did not pay any ransom and the data was eventually posted online.

In August, Evolve, founded in 1925, named Hartheimer to replace CEO Scott Stafford, who retired after joining the bank in 2004.

“This is a structural change, demonstrating our continued commitment to doing the hard work to earn back the trust of our customers, employees, regulators, and investors,” Evolve said.

When he was hired, the bank touted Hartheimer’s experience as director of the Federal Deposit Insurance Corporation’s Division of Resolutions, as well as his years as a regulatory consultant for fintech companies.

“Over the past four decades, I’ve led, turned around, and advised institutions across the financial landscape,” Hartheimer wrote on his LinkedIn profile

The bank reported net losses for each of the first three quarters of 2025 after being profitable since 2003, according to data on file with the Federal Financial Institutions Examination Council.

CNBC’s Dan Mangan and Hugh Son contributed reporting.

Disclosure: Comcast is the parent company of NBCUniversal, which owns CNBC. Versant would become the new parent company of CNBC upon Comcast’s planned spinoff of Versant.

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Where the Nexperia auto chip crisis stands now as the U.S., China and EU race to contain fallout

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Where the Nexperia auto chip crisis stands now as the U.S., China and EU race to contain fallout

The logo of Chinese-owned semiconductor company Nexperia is displayed at the chipmaker’s German facility, after the Dutch government seized control and auto industry bodies sounded the alarm over the possible impact on car production, in Hamburg, Germany, Oct. 23, 2025.

Jonas Walzberg | Reuters

Netherlands-based chipmaker Nexperia is at the heart of a standoff between the European Union, the U.S. and China that has triggered a near-crisis for global automakers.

The Dutch government seized control of Nexperia, owned by the Chinese company Wingtech, in October, citing national security concerns. The move prompted Beijing to block Nexperia products from leaving China.

Meetings are underway in Europe Saturday to attempt to defuse the escalating issue, and Chinese and U.S. authorities appear to be opening up a pathway for Nexperia’s China-based operations to resume exporting critical automotive chips.

Spokespeople for the White House and Nexperia did not immediately respond to a request for comment.

For now, however, the auto industry’s supply chain still hangs in the balance.

The dispute is threatening vehicle production worldwide as automakers warn of looming shortages of the chipmaker’s components, which are critical to basic electrical functions in cars and challenging to replace on short notice.

The battle has unfolded amid heightened scrutiny of Chinese-linked tech firms from Western governments, including the U.S., which recently tightened export-control rules to limit technology transfers to Chinese-owned entities.

Nexperia’s owner, Wingtech, was put on a U.S. blacklist in December 2024 for its alleged role “in aiding China’s government’s efforts to acquire entities with sensitive semiconductor manufacturing capability.”

Here’s what to know about where the dispute stands, and why it matters. 

Why are Nexperia chips so important?

What happened and where do things stand?

In September, the Dutch government invoked a Cold War-era law to effectively take control of Nexperia, amid concerns that its Chinese owner was planning to shift intellectual property to another company it owned. A Dutch court also suspended Nexperia CEO, Wingtech founder Zhang Xuezhen, citing mismanagement.

Beijing retaliated weeks later by imposing export controls on certain Nexperia products made in China, escalating tensions and fueling fears of a broader supply chain shock. That prompted the company to tell carmakers it could no longer guarantee supplies.

But signs of a breakthrough have started to emerge.

On Friday, reports said the U.S. plans to announce that Nexperia will resume sending chips under a framework agreement reached during talks between President Donald Trump and Chinese leader Xi Jinping, citing sources familiar with the matter. And on Saturday, China said it will exempt some Nexperia chips from its export ban. Chinese officials did not specify what those exemptions could entail.

“We will comprehensively consider the actual situation of the enterprise and exempt eligible exports,” The Chinese Commerce Ministry said in a statement. 

If finalized, the exemptions could ease immediate pressure on automakers. But the broader dispute over ownership, technology control and security oversight remains unresolved.

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