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Hundreds of Ryanair passengers have been left “stranded” on a Spanish island after a technical fault affected air traffic control.

They were among thousands of passengers stuck abroad when their flights were cancelled as a UK air traffic control failure meant flight plans had to be input manually by controllers.

Marco McCool told Sky News around 300 Ryanair passengers returning from Gran Canaria to Edinburgh had been stranded in the airport in “absolutely shocking” conditions with no food, no accommodation and “not enough” water.

He said the holidaymakers were initially told their flight was delayed before they arrived at the gate only to learn it had been cancelled because the cabin crew were over their recommended hours.

The abandoned travellers were then told the next direct flight would be at least another week away and there was “zero chance” of an emergency flight.

The cancelled flight later returned to Edinburgh without any passengers, he claimed.

Impact could last for days – live updates

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Mr McCool, a 19-year-old student, said the stranded passengers were having to stay in the airport while they waited for more information because they were unable to book accommodation.

He described children sleeping on the hard floor and using their suitcases as pillows while cockroaches crawled around nearby.

Mr McCool said the passengers were initially given a crate of water bottles – but not enough for everyone – and have not been provided with food or vouchers.

He described how he and his girlfriend were “sitting on a dirty floor with cockroaches and no food”.

Read more:
What we know about system failure and how it’s affecting flights

What have airports said about the disruption?

While NATS has confirmed it has fixed the technical issue with the UK’s air traffic control system, airports have warned the disruption it has caused will continue. Here’s what some of them have said.

London Luton Airport: “Flights may be subject to delay or cancellation as a result of yesterday’s technical issues with Air Traffic Control systems across UK airspace. Please check with your airline for the latest status of your flight.”

Manchester Airport: “As a result of the nationwide technical problem experienced by NATS earlier today, there continues to be flight disruption, including delays and cancellations.”

Newcastle International Airport: “We understand that the technical issue with National Air Traffic Services is now resolved, but it will take some time for operations to get back to normal.”

London Stansted Airport expects to run a normal flight schedule on Tuesday 29 August, following the nationwide technical issue that affected air traffic control. “We do still advise passengers to check the status of their flight with their airline before travelling to the airport. As our airlines look to accommodate passengers whose travel plans have been disrupted over the past 24 hours, our terminal may be busier than anticipated.
Our teams will be working with our airlines and their handing agents to get you through the airport as smoothly as possible. Thank-you for your understanding.”

Heathrow Airport: We apologise for any inconvenience as a result of the NATS technical issues today. The issue has been resolved however schedules remain significantly disrupted. If you are travelling on 29th August, please ensure you contact your airline before travelling to the airport.

Gatwick Airport plans to operate a normal schedule on Tuesday 29 August following disruption today (28 August). Passengers are however advised to check the status of their flight with the airline before travelling to the airport.

‘We have literally just been left to fend for ourselves’

Mr McCool said the airline had told the passengers they could book accommodation and then claim the money back, but all hotels and Airbnb accommodation had already been booked up.

Passengers have been told they could book on other airlines, but he said “flights have skyrocketed” and any route to the UK involves several connections, with some taking up to 48 hours.

“I don’t believe they can’t do another flight,” Mr McCool said. “We have been stranded with no options. We are students so we have not got the kind of money to book another flight.

“We have literally just been left to fend for ourselves.”

Mr McCool said as a last resort they had to book their own flights to Tenerife, paying £200 for a 40-minute flight, and will still not be able to travel back to Edinburgh until Friday.

Asked if Ryanair had offered compensation, he said: “We have got no idea, we keep getting told different things.

“One minute we will get compensation for the lot if we save every one of our receipts, but we have also been told we will only get compensation for one night of accommodation and one day’s worth of food. It honestly does not make sense.”

What are Ryanair passengers’ rights?

Sky News has contacted Ryanair for comment.

The airline’s compensation policy states it is entitled to refuse compensation when it can prove the cancellation is “caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken by Ryanair”.

Among the examples it gives is “failure or delay of air traffic control facilities”.

The policy says passengers whose flights are cancelled or delayed by more than two hours are entitled to meals and refreshment vouchers and two telephone calls, telex or fax messages or e-mails. If the new time of departure is at least a day after the original then they are entitled to hotel accommodation when a stay of one or more nights becomes necessary and transport between the airport and place of accommodation.

By Monday afternoon 232 flights departing UK airports had been cancelled along with 271 arriving flights, according to aviation analytics firm Cirium. It equated to about 8% of all expected departures and 9% of expected arrivals, Cirium added.

Airlines warn of ‘significant delays’

Major airlines such as Tui and BA have warned of “significant delays” amid changes to schedules.

Heathrow Airport – Britain’s busiest – said its services will “remain significantly disrupted” on Tuesday and urged passengers to contact their airline before travelling to the airport.

Gatwick said it plans to operate a normal schedule but advised passengers to “check the status of their flight with the airline before travelling to the airport”.

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Rival groups face off outside migrant hotel – as asylum seekers ‘blow kisses’ at protesters

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Rival groups face off outside migrant hotel - as asylum seekers 'blow kisses' at protesters

Several demonstrators have been detained after rival groups faced off over a hotel accommodating asylum seekers in north London, with police breaking up brief clashes.

The Metropolitan Police has since imposed conditions on the protest and counter-protest outside the Thistle City Barbican Hotel in Islington.

The protest was organised by local residents under the banner “Thistle Barbican needs to go – locals say no”.

The group of several hundred people waved union flags and banners, and one man chanted: “Get these scum off our streets.”

Anti-immigration protesters outside the Thistle City Barbican Hotel in central London, which houses asylum seekers. Pic: PA
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Anti-immigration protesters waved Union Jack flags. Pic: PA

A larger group staged a counter demonstration to voice support for asylum seekers, bearing a banner that read: “Refugees are welcome.”

People inside the hotel, believed to be migrants, watched on, with some waving and blowing kisses from the windows.

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People believed to be asylum seekers waved from the windows of Thistle City Barbican Hotel. Pic: PA
Image:
People believed to be asylum seekers waved the hotel windows. Pic: PA

Pro-immigration protesters gather outside the Thistle City Barbican Hotel in central London, which houses asylum seekers. Pic: PA
Image:
Pro-immigration protesters gathered by the Thistle City Barbican Hotel. Pic: PA

A man wearing an England football shirt was detained by police after getting into an altercation with officers.

There have been nine arrests so far, seven of which were for breaching conditions police put on the protests under the Public Order Act.

Rival groups separated by police

Another protest was scheduled in Newcastle on Saturday, outside The New Bridge Hotel, as anti-migrant sentiment ripples through some communities around the country, also flaring up recently in Epping.

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Last week: Protesters divided over migrant hotels

The counter-protest in London was organised by local branches of Stand Up To Racism, and supported by former Labour leader and Islington North MP Jeremy Corbyn.

Other community groups including Finsbury Park Mosque and Islington Labour Party were also involved.

Groups online that backed the original protest include “Patriots of Britain” and “Together for the Children”.

At one point, a large group of masked protesters dressed in black, calling themselves anti-fascists, appeared from a side street and marched towards the rival group outside the hotel.

The two groups briefly clashed before police rushed in to separate them.

Masked protesters gather outside the Thistle City Barbican Hotel in central London, which houses asylum seekers. Pic: PA
Image:
Pic: PA

Supporters of local protest group "Thistle Barbican needs to go - locals say no" gathering outside the Thistle City Barbican Hotel. Pic: PA
Image:
Supporters of local protest group ‘Thistle Barbican needs to go – locals say no’. Pic: PA

Why are asylum hotels used?

The government is legally required to provide accommodation and subsistence to destitute asylum seekers while their claims are being decided, most of whom are prohibited from working.

A jump in the use of hotels since 2020 has been attributed to the impacts of the COVID pandemic, a backlog in unresolved asylum cases, and an increase in the number of migrants crossing the Channel in small boats.

However, the number of asylum seekers living in hotels has fallen recently, from 38,079 at the end of 2024 to 32,345 at the end of March 2025, according to the Refugee Council.

How police tried to keep groups apart

The police imposed conditions on both groups in London to prevent “serious disorder” and minimise disruption to the community.

Those in the anti-asylum hotel protest were told to remain within King Charles Square, and to gather not before 1pm and wrap up by 4pm.

Those in the counter-protest were to required to stay in an area in Lever Street, and assemble only between 12pm and 4pm, but were still in eye and ear shot of the other group.

Chief Superintendent Clair Haynes, in charge of the policing operation, said: “We have been in discussions with the organisers of both protests in recent days, building on the ongoing engagement between local officers, community groups and partners.

“We understand that there are strongly held views on all sides.

“Our officers will police without fear or favour, ensuring those exercising their right to protest can do so safely, but intervening at the first sign of actions that cross the line into criminality.”

Meanwhile, the protest in Newcastle was promoted by online posts saying it was “for our children, for our future”.

The “stop the far right and fascists in Newcastle” counter-protest was organised by Stand Up To Racism at the nearby Laing Art Gallery.

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Jon Ruben remanded into custody on child cruelty charges after children fell ill at summer camp

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Jon Ruben remanded into custody on child cruelty charges after children fell ill at summer camp

A man has been remanded into custody charged with child cruelty offences after allegedly lacing sweets with sedatives.

Jon Ruben, 76, of Ruddington, Nottinghamshire, appeared at Leicester Magistrates’ Court on Saturday after youngsters fell ill at a summer camp in Stathern, Leicestershire.

He has been charged with three counts of wilfully assaulting, ill-treating, neglecting, abandoning or exposing children in a manner likely to cause them unnecessary suffering or injury to health.

The charges relate to three boys at the camp between 25-29 July.

A general view of the scene in Stathern, Leicestershire, after a 76-year-old man was arrested on suspicion of administering poison at a summ
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The scene in Stathern, Leicestershire. Pic: PA

Ruben spoke only to confirm his name, age and address.

Police received a report of children feeling unwell at a camp being held at Stathern Lodge, near Melton in Leicestershire, last Sunday.

Officers said paramedics attended the scene and eight boys – aged between eight and 11 – were taken to hospital as a precaution, as was an adult. They have since been discharged.

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Police said the “owners and operators of Stathern Lodge are independent from those people who use or hire the lodge and are not connected to the incident”.

Leicestershire Police has referred itself to the Independent Office for Police Conduct, after officers initially reported the incident as having happened on Monday, only to later amend it to Sunday.

It is still unclear when officers responded and whether that is why the watchdog referral has been made.

Ruben will next appear at Leicester Crown Court on 29 August.

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‘This shouldn’t have happened’: Bishop who interrupted church choir in dressing gown apologises

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'This shouldn't have happened': Bishop who interrupted church choir in dressing gown apologises

A bishop who interrupted a church concert in his dressing gown – and told singers to “leave his house” – has formally apologised to the choir.

Jonathan Baker was filmed standing barefoot at a microphone as he criticised performers for making a “terrible racket” at St Andrew’s Church in central London.

Addressing the City Academy Voices choir directly, the bishop of Fulham said: “I write to apologise for the distress and offence I caused in bringing the concert to a premature end.

“This should not have happened … I also apologise for remarks which were made in haste, and which have understandably caused hurt and distress.”

The bishop, in his dressing gown, gave the choir a dressing down
Image:
The bishop, in his dressing gown, gave the choir a dressing down

Mr Baker had demanded for the performance to stop because it was 10pm – and says he didn’t realise the choir had booked the church until 11pm.

In the statement obtained by Sky News, he added: “I have lived here on site at St Andrew’s for 10 years, for much of which City Academy has rehearsed and performed here.

“You have been, and continue to be, welcome – and I hope that you will be able to continue the relationship with us.

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“I can give you every assurance that the events of Friday evening will not recur, and I apologise again to performers (especially those unable to perform at the end of the evening) and the audience alike.”

The choir performed their last song
Image:
The choir performed their last song

The choir was performing to a 300-strong audience in Holborn when the lights were suddenly turned off, with Mr Baker declaring the concert was “over”.

A church employee then asked the crowd to leave quietly and for the musicians to step down from the stage, attracting boos from the audience.

The choir went on to perform one last song, an A cappella version of ABBA’s Dancing Queen, before bringing their show to a close.

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Why Oasis tour is ‘catastrophic’ for Fringe performers
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Bishop
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Jonathan Baker has apologised

One member of the audience, who was attending with his 10-year-old daughter, told Sky News he initially thought the interruption was a staged joke.

Benedict Collins had told Sky News: “This work deserves respect, not to be disparaged as a ‘terrible racket’. The people here had put their heart and soul into it.

“The bishop cut them off in midstream, preventing soloists who had worked their hardest from singing – and preventing the audience, which included people of all ages, from enjoying it to the end.”

The choir told Sky News it was “upsetting” that they were unable to finish their show as planned, but “hold no hard feelings and wish the bishop well”.

A spokesperson added: “If anyone is thinking of joining one of our choirs, the City Academy Voices rehearse on Mondays in central London. Dressing gowns optional.”

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