Connect with us

Published

on

Hundreds of flights were cancelled on Monday after the UK’s air traffic control systems were hit by a major technical fault – with thousands of passengers stranded.

And amid concerns that disruption could last well into this week, Britons stuck abroad – and those planning to travel in the coming days – will want to know what their rights are.

There’s good news and bad news. While you’re entitled to some support, airlines do not have to provide compensation for delays and cancellations because these technical faults are classified as “extraordinary circumstances”.

Impact could last for days – live updates

The departures board in Barcelona airport showing flights to the UK cancelled or delayed Pic: Brad Sutton
Image:
Pic: Brad Sutton

Airlines do have an obligation to keep passengers comfortable in the event of a “significant delay” – with the Civil Aviation Authority setting out a clear definition of what meets this threshold.

You’ll qualify for support if a short-haul flight under 932 miles (1,500km) is pushed back by two hours. This rises to three hours for journeys up to 2,175 miles (3,500km).

For long-haul flights going any further than this, four hours or longer counts as a significant delay.

More from UK

This applies to all passengers flying from a UK airport, returning to the country on a British or European airline, or arriving in the EU on a UK carrier.

Please use Chrome browser for a more accessible video player

Hundreds ‘stranded in shocking conditions’

What am I entitled to?

In the event of a significant delay, airlines must give passengers:

• A reasonable amount of food and drink
• Refunds for the cost of two free phone calls, faxes or emails
• Accommodation for passengers stranded overnight
• Transport to a hotel – or their home

Of course, when there are hundreds of passengers who need assistance, airlines may be unable to organise this support in a timely manner.

Because of this, the Civil Aviation Authority says affected consumers have the right to make their own “reasonable” arrangements – but they must keep receipts in order to be reimbursed.

“Reasonable” is a key word here, and you might not receive full compensation if you book a five-star hotel or have alcohol with your meals.

Please use Chrome browser for a more accessible video player

‘I can’t get home to my nine-month-old baby’

Will I get compensation?

This is where the bad news kicks in.

Usually, airlines do have to provide compensation if their flights arrive three hours late – but air traffic control problems don’t count because these technical issues aren’t their fault.

And if you agree to travel on a later flight, the airline is no longer obliged to offer food, drink or accommodation while you wait.

Thankfully, you are entitled to a full refund if you decide to abandon your journey after five hours of delays.

What if I’m about to travel?

Transfer passengers who end up missing a connecting flight because their first plane was delayed are entitled to a service back to their original departure point.

But things get a little more complicated for passengers on package holidays – especially if they decide not to travel on a delayed outbound flight.

The CAA’s guidance says: “You may lose your holiday too, so we recommend you contact your package organiser or the airline for further information.

“If you still want to travel then your airline must get you to your destination. You might have to be patient while they rearrange transport and rebook passengers, but the law says they must get you there.”

Many travellers end up booking their flights, hotels and excursions separately – and if you’re unable to cancel your accommodation or activities, you may be able to claim back on your travel insurance if it’s a comprehensive policy.

Continue Reading

UK

Elderly British couple who were detained by Taliban arrive in UK

Published

on

By

Elderly British couple who were detained by Taliban arrive in UK

An elderly British couple who were detained in a maximum security Taliban prison have arrived in the UK.

Barbie Reynolds, 76, and her husband Peter, 80, landed at Heathrow Airport on Saturday.

The couple were detained by the Taliban’s interior ministry on 1 February as they travelled to their home in Bamyan province, central Afghanistan.

They had been held without charge before being released from detention on Friday and flown to Qatar, where they were reunited with their daughter.

Please use Chrome browser for a more accessible video player

Freed couple reunites with daughter

Richard Lindsay, the UK’s special envoy to Afghanistan, previously told Sky News it was “unclear” on what grounds the couple had been detained.

The UK government advises British nationals not to travel to Afghanistan.

Abdul Qahar Balkhi, a spokesperson at the Taliban government’s foreign ministry, said in a statement posted on X that the couple “violated Afghan law” and were released from prison after a court hearing.

He did not say what law the couple were alleged to have broken.

Sky correspondent Cordelia Lynch was at Kabul Airport as the freed couple arrived and departed.

Please use Chrome browser for a more accessible video player

Sky’s Cordy Lynch speaks to released couple

Mr Reynolds told her: “We are just very thankful.”

His wife added: “We’ve been treated very well. We’re looking forward to seeing our children.

“We are looking forward to returning to Afghanistan if we can. We are Afghan citizens.”

The couple have lived in Afghanistan for 18 years and run an organisation called Rebuild, which provides education and training programmes.

They have been together since the 1960s and married in the Afghan capital in 1970.

Continue Reading

UK

More than 1,000 migrants arrive in small boats in one day – despite returns deal with France

Published

on

By

More than 1,000 migrants arrive in small boats in one day - despite returns deal with France

More than 1,000 people crossed the Channel to the UK in small boats on Friday – the day after the first migrant was deported under the “one in, one out” deal.

The latest Home Office figures show 1,072 people made the journey in 13 boats – averaging more than 82 people per boat.

On the same day, an Iranian man became the third migrant to be deported under the UK’s deal with France.

The number of people who have made the crossing so far in 2025 now stands at 32,103 – a record for this point in a year.

Ministers hope the deal will act as a deterrent, showing migrants they face being sent back to France.

But the scale of Friday’s crossings suggested the policy was so far having little effect on those prepared to make the risky crossing across the Channel.

Read more:
What is the UK-France migrant returns deal?
Where are the UK’s asylum seekers from?

Please use Chrome browser for a more accessible video player

France deportations will ‘take time’, Peter Kyle said on Friday

The deal with France means the UK can send migrants who enter the UK on small boats back to France.

For each one returned, the UK will allow an asylum seeker to enter through a safe and legal route – as long as they have not previously tried to enter illegally.

The first flights carrying asylum seekers from France to the UK under the reciprocal aspect of the deal are expected to take place next week.

Although they would not comment on numbers, a Home Office source told the PA news agency they were expected to be “at or close to parity”, given the “one in, one out” nature of the deal.

The agreement came into force on 5 August, having been signed by both countries and approved by the European Commission.

Continue Reading

UK

Gender testing rules would have earned me an Olympic medal, says former UK athlete Lynsey Sharp

Published

on

By

Gender testing rules would have earned me an Olympic medal, says former UK athlete Lynsey Sharp

Former British athlete Lynsey Sharp has told Sky News she would have won a bronze medal at the Rio Olympics in 2016 had today’s gender testing rules been in place then.

Sharp came sixth in the women’s 800m final behind three now-barred athletes with differences in sexual development (DSD).

She told sports presenter Jacquie Beltrao the sport has changed considerably from when she was competing.

“Sometimes I look back and think I could have had an Olympic medal, but I gave it my all that day and that was the rules at the time,” she said.

“Obviously, I wish I was competing nowadays, but that was my time in the sport and that’s how it was.”

Gold medallist Caster Semenya, with Lynsey Sharp and Melissa Bishop at the women's 800m final at the 2016 Rio Olympics. Pic: Reuters
Image:
Gold medallist Caster Semenya, with Lynsey Sharp and Melissa Bishop at the women’s 800m final at the 2016 Rio Olympics. Pic: Reuters

The Rio women’s 800m final saw South Africa’s Caster Semenya take gold, with Burundi’s Francine Niyonsaba and Margaret Wambui winning silver and bronze respectively. All three would have been unable to compete today.

Semenya won a total of two Olympic gold medals before World Athletics introduced rules limiting her participation in the female class.

More on Athletics

Caster Semenya, Francine Niyonsaba and Margaret Nyairera at the women's 800m final at the 2016 Rio Olympics. Pic: Reuters
Image:
Caster Semenya, Francine Niyonsaba and Margaret Nyairera at the women’s 800m final at the 2016 Rio Olympics. Pic: Reuters

The women's 800m final at the 2016 Rio Olympics. Pic: Reuters
Image:
The women’s 800m final at the 2016 Rio Olympics. Pic: Reuters

In a major policy overhaul introduced this year, World Athletics now requires athletes competing in the female category at the elite level of the sport to take a gene test.

The tests identify the SRY gene, which is on the Y chromosome and triggers the development of male characteristics.

The tests replace previous rules whereby athletes with DSD were able to compete as long as they artificially reduced their testosterone levels.

Please use Chrome browser for a more accessible video player

From March: Mandatory sex testing introduced for female athletes

Sharp says while she was competing, governing bodies “didn’t really deal with the issue head on”, and she was often portrayed as a “sore loser” over the issue.

Despite running a Scottish record in that race, her personal best, she described the experience as a “really difficult time”.

“Sadly, it did kind of taint my experience in the sport and at the Olympics in Rio,” she said.

Sharp added that despite the changes, it remains a “very contentious topic, not just in sport, but in society”.

Read more:
World Athletics to introduce mandatory sex testing

Caster Semenya ruling on sex eligibility case
Olympic gold medallist appeals over genetic sex testing

Boxing has now also adopted a compulsory sex test to establish the presence of a Y chromosome at this month’s world championships.

The controversial Olympic champion Imane Khelif, who won Olympic welterweight gold in Paris 2024 in the female category, did not take it and couldn’t compete.

She has appealed to the Court of Arbitration for Sport against having to take the test.

Britain's Keely Hodgkinson at the World Athletics Championships in Tokyo. Pic: Reuters
Image:
Britain’s Keely Hodgkinson at the World Athletics Championships in Tokyo. Pic: Reuters

Sharp’s comments come as British athletics star and Olympic champion Keely Hodgkinson is tipped to win her first world title in Sunday’s women’s 800m final at the World Athletics Championships in Tokyo.

She is returning from a year out after suffering two torn hamstrings.

Continue Reading

Trending