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An air traffic control boss has said “unreliable” flight data was the cause of widespread disruption that affected thousands of passengers stuck at airports.

Martin Rolfe, the chief executive of National Air Traffic Services (NATS), said an initial investigation had found the air traffic control failure was caused by flight data which its system “didn’t understand” and “couldn’t interpret”.

Mr Rolfe added such “unreliable” data was kept away from air traffic controllers so they don’t “act in an unsafe way” – so NATS reverted to manual systems.

He said this allowed them to “continue operating but at a much lower capacity, handling less flights”.

The failure is estimated to cost airlines £100m, according to the head of the International Air Transport Association (IATA), Willie Walsh.

Mr Walsh said the air traffic control system “should be designed to reject” incorrect data and not cause it to “collapse”, while speaking to the BBC.

But Mr Rolfe said rejecting flight data was “nothing like throwing away spam” for air traffic controllers.

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He added: “If you throw away a critical piece of data you may end up – in the next 30 seconds, a minute or an hour – with something that then is not right on the screens in front of the controller.”

Mr Rolfe previously told Sky News: “You will understand we have very complex systems, handling something in the region of two million flights a year and the safety of those passengers is incredibly important to us.”

Live updates – air traffic chaos latest

A woman points at a flight board at Heathrow Airport, as Britain's National Air Traffic Service (NATS) restricts UK air traffic due to a technical issue causing delays

Reports have suggested the chaos may have been caused after a French airline misfiled its flight plan.

Without confirming the reports, Mr Rolfe said: “It could be a single flight plan… if it is a flight plan that has caused this, we know it is something in the flight data and we will get to the bottom of it and understand why.

“We are conducting an investigation, we will conduct it incredibly thoroughly.”

NATS said earlier there is “no indication” it was targeted in a cyber attack.

Regardless of the cause, Mr Walsh said the compensation situation was “unfair” for airlines, as the air traffic control system “at the heart of this failure doesn’t pay a single penny”.

Chaos continued into second day

Hundreds of flights around the UK have been cancelled after Monday’s air traffic control disruption.

Flight plans had to be uploaded to systems manually, slowing or cancelling air traffic across the country.

Thousands of passengers were affected – and many are still waiting for their flights.

NATS said at 3.15pm on Monday the problem was resolved, but disruption continued into Tuesday as many aircraft and crews were out of position.

Read more:
‘I’ve been awake for 22 hours stranded in a foreign airport’
Airline boss blasts flight delays as thousands stranded
Am I entitled to compensation after air traffic control chaos?

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Hundreds ‘stranded in shocking conditions’

Analysis of flight data websites shows at least 281 flights – including departures and arrivals – were cancelled on Tuesday at the UK’s six busiest airports.

This consisted of 75 at Gatwick, 74 at Heathrow, 63 at Manchester, 28 at Stansted, 23 at Luton and 18 at Edinburgh.

EasyJet announced it will run five repatriation flights to Gatwick following the air traffic control fault as well as operating larger aircraft on key routes.

Aviation analytics company Cirium said 790 departures and 785 arrivals were cancelled across all UK airports on Monday.

That was equivalent to around 27% of planned flights and means around a quarter of a million people were affected.

Passengers at Heathrow Airport as disruption from air traffic control issues continues across the UK and Ireland. Travel disruption could last for days after flights were cancelled, leaving thousands of passengers stranded during a technical fault in the UK's air traffic control (ATC) system. Picture date: Tuesday August 29, 2023.
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Passengers at Heathrow Airport

‘I have never felt so helpless’

British athletes were stranded in Budapest after the World Championships.

A group of around 40 athletes and staff from UK Athletics returned to their hotel in the Hungarian capital on Monday night because of the flight chaos.

Some of the affected athletes chose to travel directly to Zurich for Thursday’s Diamond League event.

Holidaymakers stuck in the UK and abroad described their frustration, as some had no idea when or how they would get to their destination.

Vicki Ostrowski emailed Sky News to say she was stranded in Oslo with a “disabled, wheelchair-bound passenger with a neurological disease, an 83-year-old frail relative, plus three other family members”.

She added: “I myself will run out of essential heart medication two days before the flight they have reassigned us on 2 September at 5pm!”

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Traveller stranded without medication

Kayleigh, another reader, got in touch to say she was stuck at Las Palmas airport in Gran Canaria.

“It’s been 13 hours, it’s freezing, and we are trying to get some sleep on the cold floor,” she said.

“There are children lying on the cold floor, people making public speeches about the airline and it is sheer pandemonium.

“I have never felt so helpless. Been awake for 22 hours. We’ve now spent 14 hours in the airport. We were told if we waited 2-3 hours they would sort out a hotel.

“We have still heard nothing with ground staff saying they don’t know anything and no one has been around to check if people are okay!”

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King reveals ‘good news’ in his battle with cancer and urges people to get checked

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King reveals 'good news' in his battle with cancer and urges people to get checked

The King has shared in a television address that, thanks to early diagnosis, his cancer treatment can be reduced in the new year.

In a televised address, Charles said his “good news” was “thanks to early diagnosis, effective intervention and adherence to doctors’ orders”.

“This milestone is both a personal blessing and a testimony to the remarkable advances that have been made in cancer care in recent years,” he added.

“Testimony that I hope may give encouragement to the 50% of us who will be diagnosed with the illness at some point in our lives.”

The King announced in February 2024 that he had been diagnosed with cancer and was beginning treatment.

The monarch postponed all public-facing engagements, but continued with his duties as head of state behind palace walls, conducting audiences and Privy Council meetings.

He returned to public duties in April last year and visited University College Hospital Macmillan Cancer Centre in central London with the Queen and discussed his “shock” at being diagnosed when he spoke to a fellow cancer patient.

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Sources suggested last December his treatment would continue in 2025 and was “moving in a positive direction”.

The King began returning to public duties in April last year. File pic: PA
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The King began returning to public duties in April last year. File pic: PA

The King has chosen not to reveal what kind of cancer he has been treated for. Palace sources have partly put that down to the fact that he doesn’t want one type of cancer to appear more significant or attract more attention than others.

In a statement after the speech aired, a Buckingham Palace spokesperson said: “His Majesty has responded exceptionally well to treatment and his doctors advise that ongoing measures will now move into a precautionary phase.”

Sir Keir Starmer praised the video message as “a powerful message,” and said: “I know I speak for the entire country when I say how glad I am that his cancer treatment will be reduced in the new year.

“Early cancer screening saves lives.”

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Watch: King Charles gives update on treatment

Early detection can give ‘the precious gift of hope’

His message on Friday was broadcast at 8pm in support of Stand Up To Cancer, a joint campaign by Cancer Research UK and Channel 4.

In an appeal to people to get screened for the disease early, the King said: “I know from my own experience that a cancer diagnosis can feel overwhelming.

“Yet I also know that early detection is the key that can transform treatment journeys, giving invaluable time to medical teams – and, to their patients, the precious gift of hope. These are gifts we can all help deliver.”

Charles noted that “at least nine million people in our country are not up to date with the cancer screenings available to them,” adding: “That is at least nine million opportunities for early diagnosis being missed.

“The statistics speak with stark clarity. To take just one example: When bowel cancer is caught at the earliest stage, around nine in ten people survive for at least five years.

“When diagnosed late, that falls to just one in ten. Early diagnosis quite simply saves lives.”

after months of uncertainty, some relief and reassurance for the King

This is a rare but positive update. The King in his own words speaking about his cancer.

And it’s good news.

Since his diagnosis, he’s received weekly treatment. His work schedule has had to fit around the appointments. And while it’s not stopping, it is being significantly reduced.

He’s responded well, and his recovery has reached, we understand, a very positive stage.

The King’s decision to speak publicly and so personally is unusual.

He has deliberately chosen the moment, supporting the high-profile Stand Up To Cancer campaign, and the launch of a national online screening checker.

It still hasn’t been revealed what kind of cancer he has. And there’s a reason – firstly, it’s private information.

But more importantly, the King knows the power of sharing his story. And with it, the potential to support the wider cancer community.

We are once again seeing a candid openness from the Royal Family. Earlier this year, the Princess of Wales discussed the ups and downs of her cancer journey.

These moments signal a shift towards greater transparency on matters the Royal Family once kept entirely private.

For millions facing cancer, the King’s update is empathy and encouragement from someone who understands.

And after months of uncertainty, for the King himself, some relief and reassurance.

Minor inconvenience of screening ‘a small price to pay’

The King acknowledged that people often avoid screening “because they imagine it may be frightening, embarrassing or uncomfortable”. But, he added: “If and when they do finally take up their invitation, they are glad they took part.

“A few moments of minor inconvenience are a small price to pay for the reassurance that comes for most people when they are either told either they don’t need further tests, or, for some, are given the chance to enable early detection, with the life-saving intervention that can follow.”

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Giving his “most heartfelt thanks” to doctors, nurses, researchers and charity workers, the King added: “As I have observed before, the darkest moments of illness can be illuminated by the greatest compassion. But compassion must be paired with action.

“This December, as we gather to reflect on the year past, I pray that we can each pledge, as part of our resolutions for the year ahead, to play our part in helping to catch cancer early.

“Your life – or the life of someone you love – may depend upon it.”

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Man found guilty of murdering wife in rare retrial

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Man found guilty of murdering wife in rare retrial

A 52-year-old carpenter from Surrey has been found guilty of murdering his wife in a rare retrial, eight years after being acquitted.

Robert Rhodes killed his estranged wife, Dawn Rhodes, by slitting her throat with a knife at their family home in Redhill, Surrey, in June 2016.

He was previously found not guilty after a trial at the Old Bailey in 2017, where he convinced jurors that he had acted in self-defence during an argument.

It has since emerged that this was a “cover-up”, after the couple’s child came forward with new evidence that Rhodes killed Ms Rhodes, and they were involved in the murder too.

In 2021, the child, who was under the age of 10 at the time of the murder, told police they had been manipulated into lying about the true version of events by their father.

Both Rhodes and the child were found with knife wounds at the scene, which were initially claimed to have been inflicted in an attack by Ms Rhodes.

The child’s new account stated that after Rhodes killed his wife, he inflicted two wounds to his scalp before instructing the child to inflict two more on their father’s back. He then cut his own child’s arm so deeply that it required stitches under general anaesthetic.

Under the double jeopardy rule a person cannot be tried twice for the same crime, unless new and compelling evidence comes out after an acquittal or conviction for serious offences.

On Friday, jurors at Inner London Crown Court convicted Rhodes of murder and child cruelty.

He was also found guilty of perverting the course of justice and two counts of perjury.

Rhodes will be sentenced on 16 January.

What is the law on double jeopardy?

The double jeopardy rule is a legal principle that prevents a person from being tried twice for the same crime after they have been acquitted or convicted.

It’s a protection for that person from harassment. However, the law permits a retrial where someone was acquitted of a serious offence, but new and compelling evidence has since come to light which indicates the person might actually be guilty.

In this case, the new evidence from the child was compelling enough for the Court of Appeal to quash the acquittal and a retrial to take place.

Crucially, the child’s evidence was so compelling that the Court of Appeal agreed Rhodes needed to be tried again.

Surrey Police told Sky News that the child, who was of primary school age at the time and is below the age of criminal responsibility, was “groomed” by Rhodes into lying.

The Crown Prosecution Service said “the child’s part in the plan was that they would distract the mother by saying to the mother ‘hold out your hands, I’ve got a surprise for you’, and the child would then put a drawing into the hands of the mother”.

Rhodes then cut his wife’s throat. She was found lying face down in a pool of blood in the dining room.

How the case unfolded

2 June 2016 – Dawn Rhodes killed

5 June 2016 – Robert Rhodes charged with murder

2 May 2017 – first trial begins

30 May 2017 – not guilty verdict

18 November 2021 – child gives therapist new account

Late November 2021 – police reopen case

4 June 2024 – Robert Rhodes rearrested and charged the next day

7 November 2024 – Rhodes’s acquittal quashed

2 October 2025 – second trial begins

Libby Clark, specialist prosecutor for the Crown Prosecution Service’s South East Area Complex Casework Unit, said the child showed “great bravery and strength” in coming forward with the truth.

She said: “The child has grown up with the dawning realisation, I would say, that they were part of a plan. They were complicit in the murder of the mother, Dawn Rhodes.”

Legal commentator Joshua Rozenberg said there are “very few cases” where a retrial like this happens.

He said: “It’s very unusual. I don’t think there’s been a case that I can think of where a witness who was present at the scene of the crime has come forward and given evidence, which has led to a conviction.”

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‘They’re invisible within society’: Whistleblower says asylum seekers disappear ‘daily’ from hotels

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'They're invisible within society': Whistleblower says asylum seekers disappear 'daily' from hotels

An insider has told Sky News people are still disappearing “daily” from asylum seeker hotels.

In an exclusive interview, the contractor described the chaos he sees within the system as “terrifying” because undocumented people are persistently absconding from hotels.

He spoke to us because he is deeply concerned about the ongoing lack of monitoring at a time when the government has promised to tighten the asylum system.

The man, who we are not naming, works across multiple asylum hotels in one region of England.

“When someone gets to about a week away from the hotel, they’re processed as an absconder,” he said.

“Nothing really happens there. They get marked as ‘left the hotel’ and a notification is sent to the Home Office.

“It’s at least weekly. Most of the time it can be daily.”

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The government moved last month to reset its immigration policy by promising to toughen the process for asylum seekers.

The latest figures up to September this year show 36,272 asylum seekers living in hotels.

Failed asylum applicants are given a date to move out by, but they're not actually picked up by the authorities, the insider says
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Failed asylum applicants are given a date to move out by, but they’re not actually picked up by the authorities, the insider says

Overall 110,000 people claimed asylum in the UK between September 2024 and September 2025 – higher than the previous recorded peak of 103,000 in 2002.

The hotel contractor also described to Sky News what he says happens when a resident’s claim for asylum is rejected.

“They get given a date that they need to move out by,” he said.

“You would expect immigration enforcement to go to the hotel to pick these people up. You would expect them to not even be told that they failed their asylum claim.

“You would expect them to just be collected from the hotel… that doesn’t happen.”

He told us that some residents just walk out of the door with no further checks or assistance.

The whistleblower spoke to Sky News' Tom Parmenter in the exclusive interview
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The whistleblower spoke to Sky News’ Tom Parmenter in the exclusive interview

“It must be terrifying for these people as well… ‘what do I do now? I don’t have an address’.

“So what do they do? How do they survive?

“Do they then get forced… to go into an underground world?

“They’re just completely invisible within society.

“For those people to freely be allowed, undetected and unchecked, on the streets of this country is terrifying.”

His account from within the system contrasts with the government’s promises to restore control over the asylum process.

Police and protesters outside the Bell Hotel, Epping, where asylum seekers have been housed. Pic: PA
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Police and protesters outside the Bell Hotel, Epping, where asylum seekers have been housed. Pic: PA

In response to the interview, a Home Office spokesperson said: “This government will end the use of hotels and have introduced major reforms to the asylum system, to scale up removals of people with no right to be here and address the factors drawing illegal migrants to the UK in the first place.

“Nearly 50,000 people with no right to be in our country have been removed and enforcement arrests to tackle illegal working are at the highest level in recent history.

“A dedicated team in the Home Office works with police, across government and commercial companies to trace absconders. Failure to return to a hotel can also lead to asylum claims and support being withdrawn.”

At a community kitchen in Greater Manchester, organisers told us they regularly see people who are living under the radar – surviving with “cash in hand” jobs.

Volunteer Shabana Yunas says the situation is 'getting worse' and 'it is dangerous'
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Volunteer Shabana Yunas says the situation is ‘getting worse’ and ‘it is dangerous’

Volunteer Shabana Yunas helps many hungry and desperate people. She also feels the tension it causes in her community.

“People don’t know who they are and I understand a lot of people are afraid… but if there’s those things in place where we can monitor who is around, then everybody can feel a lot safer.

“If people are coming into the UK and we don’t know who they are and they’re just disappearing, crime rates are going to go up, slavery is going to go higher, child exploitation is going to be more exposed.

“They are too afraid to go to the authorities because they are scared of being deported to a country where their lives could be at risk.

“It’s getting worse, it is dangerous and we do need to do something about this where we can support people.”

Kitchen volunteer Khalid, from Ethiopia, has had his application for asylum rejected four times
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Kitchen volunteer Khalid, from Ethiopia, has had his application for asylum rejected four times

Another volunteer at the kitchen is Khalid.

He arrived in the UK in 2015 having travelled from Ethiopia – he hid on a lorry to get into England.

Read more:
The visa overstayers living under the radar

Stats show rise in asylum seekers being housed in hotels
Britain’s immigration system changes explained

He has applied for asylum and been rejected four times.

He has recently submitted another application and told us political violence at home meant he could not return.

Crucially, he knows plenty of people living off-grid.

“Yeah, they don’t care about what the government thinks, because they already destroyed their life,” he told us.

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Although Khalid now has somewhere to stay, he has previously considered turning to crime to give himself the stability of life in prison.

“I was in depression. I was like, I wanna do some criminal and go jail, to stay in a prison.

“Once upon a time, I’d prefer that way.”

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The visa overstayers in ‘soft’ Britain

Khalid is now volunteering to give his life more purpose as he waits for another decision from the Home Office.

He says he doesn’t blame people who think he should be deported back to Ethiopia.

When asked if he should have been, he said: “That is up to Home Office, like up to government.”

Stopping small boats, clearing backlogs, closing hotels, enforcing the rules and restoring faith in the system are all priorities for the Home Office – solving it all is one of the defining challenges for the Starmer government.

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