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More than 40 flights have been cancelled or diverted because of a lack of staff in air traffic control at Gatwick Airport.

The airport apologised for “any inconvenience caused” and urged passengers to contact their airline for information.

A spokesperson for Gatwick Airport confirmed 42 flights had been cancelled or diverted, while dozens more were heavily delayed on Thursday.

They said: “The situation is however improving with an additional air traffic controller now in place.

“The air traffic control restrictions are reducing as a consequence and more aircraft are able to arrive and depart.”

More than 6,000 passengers are likely to have been affected by the disruption.

National Air Traffic Services (NATS) had earlier said “air traffic control restrictions have been put in place” due to “a short notice staff absence” affecting the air traffic control team at Gatwick.

More on Gatwick

“We are working closely with the airport to ensure we can handle flights with as little disruption as possible and we apologise very sincerely to people who have been inconvenienced [as a result of unavoidable diversions],” they said.

One person complained on social media that a flight had been diverted to Bournemouth airport, while another said they had to take off from London Stansted.

Laura Neary, 29, was due to catch a Ryanair flight to Dublin at 5.30pm but it diverted to London Stansted, which she had to travel to by coach.

Ms Neary, who was travelling on her own, said some passengers received text messages saying they would need to take a coach to reach the airport, in Essex, while others were told they could still board the flight from Gatwick.

The sales worker from the Irish capital told the PA news agency: “I don’t even know if I can get back to Dublin tonight.”

What are passengers’ rights when airlines cancel flights?

Airlines have an obligation to keep passengers comfortable in the event of a “significant delay” – with the Civil Aviation Authority setting out a clear definition of what meets this threshold.

You qualify for support if a short-haul flight under 932 miles (1,500km) is pushed back by two hours. This rises to three hours for journeys up to 2,175 miles (3,500km).

For long-haul flights going any further, four hours or longer counts as a significant delay.

In the event of a significant delay, airlines must give passengers:

• A reasonable amount of food and drink

• Refunds for the cost of two free phone calls, faxes or emails

• Accommodation for passengers stranded overnight

• Transport to a hotel – or their home

If airlines are unable to organise support in a timely manner, the Civil Aviation Authority says affected consumers have the right to make their own “reasonable” arrangements – but they must keep receipts in order to be reimbursed.

Typically, airlines have to provide compensation if their flights arrive three hours late – but staffing issues with air traffic control likely do not count because such issues are not their fault.

If you agree to travel on a later flight, the airline is no longer obliged to offer food, drink or accommodation while you wait. But they are entitled to a full refund if they decide to abandon their journey after five hours of delays.

Ryanair boss calls for NATS chief to resign

Ryanair boss Michael O’Leary called on NATS chief executive to resign.

“Airlines are paying millions of pounds to NATS each and every year and should not have to see their passengers suffer avoidable delays due to UK ATC staff shortages,” he said.

Julia Lo Bue-Said, chief executive of Advantage Travel Partnership – a network of independent travel agents, said: “The situation at Gatwick is unacceptable. This kind of disruption causes havoc for travellers and has huge financial implications for airlines, travel agents and the entire ecosystem.

“There needs to be an urgent inquiry into why there appears to be staff shortages in this crucial area, and measures implemented to stop these incidents occurring again.”

EasyJet ‘very disappointed’

EasyJet said: “We are very disappointed that customers are once again impacted by this – and while this is outside of our control, we are sorry for the inconvenience caused to our customers.

“We are doing all possible to minimise the impact of the disruption, notifying those on cancelled flights of options to rebook or receive a refund, and provided hotel accommodation and meals where required.”

The Sussex airport said it was “working closely with NATS to build resilience in the airport’s control tower to ensure disruption is kept to a minimum”.

“NATS are a world-class provider of air traffic services and London Gatwick’s senior management recognises how hard the airport’s air traffic controllers are working to keep the operation moving,” they added.

Bank holiday disruption

It comes after the NATS control system for the entire UK was hit by a technical glitch over the bank holiday weekend, causing widespread disruption.

More than a quarter of flights to and from UK airports were cancelled, affecting around 250,000 people.

Cancellations continued for two more days as planes and crew were out of position.

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Rory Boland, of consumer group Which?, said: “It is unacceptable that some Gatwick passengers have been hit by further air traffic control problems so soon after the chaos a few weeks ago.

“This is not an issue caused by airlines, but they must meet their legal obligations to look after passengers and provide them with support during delays and help with refunds and re-routing – including with other carriers if necessary.

“To help end this cycle of miserable passenger experiences, the prime minister must play his part and prioritise legislation to give the Civil Aviation Authority stronger enforcement powers.”

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TalkTalk Group picks bankers to spearhead break-up

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TalkTalk Group picks bankers to spearhead break-up

TalkTalk Group has picked advisers to spearhead a break-up that will lead to the sale of one of Britain’s biggest broadband providers.

Sky News has learnt that PJT Partners, the investment bank, is being lined up to handle a strategic review aimed at assessing the optimal timing for a disposal of TalkTalk’s remaining businesses.

PJT’s appointment is expected to be finalised shortly, City sources said this weekend.

Founded by Sir Charles Dunstone, the entrepreneur who also helped establish The Carphone Warehouse, TalkTalk has 3.2 million residential broadband customers across the UK.

That scale makes it one of the largest broadband suppliers in the country, and means that Ofcom, the telecoms industry regulator, will maintain a close eye on the company’s plans.

The break-up is expected to take some time to complete, and will involve the separate sales of TalkTalk’s consumer operations, and PlatformX, its wholesale and network division.

Within the latter unit, TalkTalk’s ethernet subsidiary could also be sold on a standalone basis, according to insiders.

More on Talktalk

TalkTalk, which has been grappling with a heavily indebted balance sheet for some time, secured a significant boost during the summer when it agreed a £120m capital injection.

The bulk of those funds came from Ares Management, an existing lender to and shareholder in the company.

That new funding followed a £1.2bn refinancing completed late last year, but which failed to prevent bondholders pushing for further moves to strengthen its balance sheet.

Over the last year, TalkTalk has slashed hundreds of jobs in an attempt to exert a tighter grip on costs.

It also raised £50m from two disposals in March and June, comprising the sale of non-core customers to Utility Warehouse.

In addition, there was also an in-principle agreement to defer cash interest payments and to capitalise those worth approximately £60m.

The company’s business arm is separately owned by TalkTalk’s shareholders, following a deal struck in 2023.

Read more:
Tax rises expected as government borrowing highest in five years
Estate agent LRG eyes £800m sale amid spectre of budget tax raid

TalkTalk was taken private from the London Stock Exchange in a £1.1bn deal led by sister companies Toscafund and Penta Capital.

Sir Charles, the group’s executive chairman, is also a shareholder.

The company is now run by chief executive James Smith.

The identity of suitors for TalkTalk’s remaining operations was unclear this weekend, although a number of other telecoms companies are expected to look at the consumer business.

Britain’s altnet sector, which comprises dozens of broadband infrastructure groups, has been struggling financially because of soaring costs and low customer take-up.

On Saturday, a TalkTalk spokesman declined to comment.

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Estate agent LRG eyes £800m sale amid spectre of Budget tax raid

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Estate agent LRG eyes £800m sale amid spectre of Budget tax raid

One of Britain’s biggest estate agency groups is drawing up plans for an £800m sale amid speculation that Rachel Reeves, the chancellor, is plotting a fresh tax raid on homeowners in her autumn Budget.

Sky News has learnt that LRG, which is owned by the American buyout firm Platinum Equity, is being groomed for an auction that would take place during the coming months.

Bankers at Rothschild have been appointed by Platinum to oversee talks with potential bidders.

Platinum acquired LRG, which owns brands including Acorn, Chancellors and Stirling Ackroyd, in January 2022.

The estate agency group, which handles residential sales and lettings, trades from more than 350 branches and employs approximately 3,500 people.

City sources said this weekend that Platinum believed a valuation for the business of well over £700m was achievable in a sale.

The US-based private equity investor bought LRG – then known as Leaders Romans Group – from Bowmark Capital, a smaller buyout firm.

More from Money

Bidders in this auction are also likely to include financial investors.

Some of LRG’s brands have a long history in the UK property industry, with Portico tracing its origins as far back as 1818.

The company, now run by chief executive Michael Cook, manages 73,000 properties and last year handled property sales worth £3.6bn.

Although prospective bidders for LRG have already begun being sounded out, an auction of the group is likely to take several months to conclude.

Industries such as banking, housing and gambling have been gripped by suggestions that the chancellor will target them in an attempt to raise tens of billions of pounds in additional revenue.

Last month, house prices fell unexpectedly – albeit by just 0.1% – amid warnings from economists about the impact of speculation over a tax raid on homeowners.

Reports in the last two months have suggested that Ms Reeves and her officials at the Treasury are considering measures such as an overhaul of stamp duty, a mansion tax and the ending of primary residence relief for properties above a certain value.

Her Budget, which will take place in late November, is still more than two months away, suggesting that meaningful discussions with bidders for businesses such as LRG are unlikely to take place until the impact of new tax measures has been properly digested.

Robert Gardner, chief executive at Nationwide, the UK’s biggest building society, said reform of property taxes was overdue.

“House prices are still high compared to household incomes, making raising a deposit challenging for prospective buyers, especially given the intense cost of living pressures in recent years,” he said earlier this month

Britain’s estate agency market remains relatively fragmented, with groups such as LRG spearheading myriad acquisitions of small players with fewer than a handful of branches.

Among the other larger operators in the market, Dexters – which is chaired by the former J Sainsbury boss Justin King – is also backed by private equity investors in the form of Oakley Capital.

Few estate agents now have their shares publicly traded, with the equity of Foxtons Group, one of London’s most prominent property agents, now worth just £168m.

Platinum Equity declined to comment.

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Tax rises expected as government borrowing highest in five years – latest ONS figures

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Tax rises expected as government borrowing highest in five years - latest ONS figures

Government borrowing last month was the highest in five years, official figures show, exacerbating the challenge facing Chancellor Rachel Reeves.

Not since 2020, in the early days of the COVID pandemic with the furlough scheme ongoing, was the August borrowing figure so high, according to data from the Office for National Statistics (ONS).

Money blog: Borrowers warned of wider market risk

Tax and national insurance receipts were “noticeably” higher than last year, but those rises were offset by higher spending on public services, benefits and interest payments on debt, the ONS said.

It meant there was an £18bn gap between government spending and income, a figure £5.25bn higher than expected by economists polled by Reuters.

A political headache

Also released on Friday were revisions to the previous months’ data.

More on Uk Economy

Borrowing in July was more than first thought and revised up to £2.8bn from £1.1bn previously.

For the financial year as a whole, borrowing to June was revised to £65.8bn from £59.9bn.

State borrowing costs have also risen because borrowing has simply become more expensive for the government. Interest payments rose to £8.4bn in August.

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Earlier this month: Why did UK debt just get more expensive?

It compounds the problem for Ms Reeves as she approaches the November budget, and means tax rises could be likely.

Her self-imposed fiscal rules, which she repeatedly said she will stick to, mean she must bring down government debt and balance the budget by 2030.

Read more:
The big story from Bank of England is an easing in tightening to avert massive losses
Next issues scathing attack on UK economy as it reports tens of millions in profit growth

Tax rises?

Ms Reeves will need to find money from somewhere, leading to speculation taxes will increase and spending will be cut.

“Today’s figures suggest the chancellor will need to raise taxes by more than the £20bn we had previously estimated,” said Elliott Jordan-Doak, the senior UK economist at research firm Pantheon Macroeconomics.

“We still expect the chancellor to fill the fiscal hole with a smorgasbord of stealth and sin tax increases, along with some smaller spending cuts.”

Sin taxes are typically applied to tobacco and alcohol. Stealth taxes are ones typically not noticed by taxpayers, such as freezing the tax bands, so wage rises mean people fall into higher brackets.

Increased employers’ national insurance costs and rising wages have meant the tax take was already up.

Responding to the figures, Ms Reeves’s deputy, chief secretary to the Treasury, James Murray, said: “This government has a plan to bring down borrowing because taxpayer money should be spent on the country’s priorities, not on debt interest.

“Our focus is on economic stability, fiscal responsibility, ripping up needless red tape, tearing out waste from our public services, driving forward reforms, and putting more money in working people’s pockets.”

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