Ian’s face is grimy, his hair matted. A cigarette butt picked from a dustbin hangs from his fingers.
He calls out from the pavement asking: “Can you spare any change please?”
Yet, somehow, he is invisible.
People walk on by and in a moment, he is forgotten. It seems too that the government target to end rough sleeping by 2024 has vanished and is, too, forgotten.
A report today by the Kerslake Commission says the opposite is happening, rough sleeping is on the rise, up 26% on last year. It says clearly: “The government won’t meet its target.”
The panel says this is because “unresolved systemic issues have left the country exposed to rising homelessness”.
It calls for “urgent action to address the rapidly rising rates of homelessness and rough sleeping”.
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The study says many of the problems stem from a severe shortage of affordable housing and a lack of appropriate support services. This, combined with the cost of living crisis, is pushing more people into homelessness.
When asked about the report Rachel Maclean, the housing minister, insisted ending homelessness “remains a priority”.
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She told Sky News the government stands by its pledge to end rough sleeping by 2024.
“It’s something that we said multiple times, and backed with government funding,” she said.
Image: Ian Harrison struggles with mental health issues and drug addiction. Pic: Andy Portch
From a hostel to Hammersmith flyover
Sky News has followed Ian Harrison’s progress since the pandemic when he was living in a hostel. Now he is back out on the streets surviving in make-shift homes using pallets and cardboard boxes constructed under the Hammersmith Flyover in west London.
Like many rough sleepers across the country, the 33-year-old is struggling with a range of issues, such as mental health problems and drug addiction that have been exacerbated by street life.
He has tried and failed to change his fortunes. In the spring of this year, he managed to get a job at McDonald’s in Skegness and held it for three months before falling out of employment and getting a ticket back to London.
For those four months he says he was clean from the drugs, but being back on the streets means he is also back on heroin and crack.
He says: “It’s pointless trying to stay away from it when you are on the streets – you know it’s on the streets. It’s a part of street life.”
Ian scores some crack cocaine from a dealer and smokes it during the time Sky News is with him. Asked what would get him off it, he says: “Getting in somewhere – meeting the right people. I want to get a job and stuff. I just want a job and a normal life but it’s hard to get.”
Image: For four months, Ian was clean and off the streets. Pic: Andy Portch
A revolving door existence
Ian’s mental health problems and chaotic lifestyle stem from childhood trauma, which if addressed earlier may have transformed his life and saved the taxpayer the cost of his revolving door existence between mental health inpatient services and life on the streets.
During COVID, the “Everyone In” policy rapidly reduced the number of rough sleepers, and the Kerslake Commission was set up to learn the lessons. It suggests three main strategies to end rough sleeping.
Firstly, preventing people from getting to the brink of homelessness. Secondly, ensuring no one needs to arrive on the streets to get help, and thirdly that everyone should have a route out of rough sleeping.
The commission is “urgently calling on the government to increase housing benefit so that it covers local affordable rents”.
During Sky’s time with Ian, we called StreetLink which is a helpline run by St Mungo’s for rough sleepers or concerned members of the public. The service is designed to connect homeless people with local services and accommodation.
However, Ian warned that we wouldn’t be able to speak to anyone and it turned out we were on hold for over an hour before an operator replied – something you wouldn’t expect a homeless person with limited phone credit to be able to hold on for.
Ian was later put in touch with an outreach worker, but weeks later remained on the streets.
Image: His chaotic lifestyle stems from childhood trauma. Pic: Andy Portch
A chronic shortage of housing
StreetLink says: “Since its launch in 2012, StreetLink has successfully managed over 500,000 alerts, connecting thousands of people with the support and accommodation they need to end their rough sleeping.
“The team works hard under tight resources to make sure every alert and contact with the public is managed efficiently and sensitively to ensure that people who are sleeping rough receive swift support.”
St Mungo’s chief executive, Emma Haddad, who was on the panel of the Kerslake report, said of its findings: “The chronic shortage of affordable housing and appropriate support services means we are just responding to people already in crisis rather than preventing them from reaching that point in the first place.
“The recommendations give a clear set of actions to both the current government and the next administration that would make a big difference to tackling rough sleeping and homelessness.
“We made so much progress on rough sleeping during the pandemic, which clearly demonstrated what can be done when we work together with a shared purpose and dedicated funding. It’s time we applied the same energy to stop this homelessness and rough sleeping crisis spiralling further.”
Image: Ian’s makeshift home is under the Hammersmith Flyover in west London. Pic: Andy Portch
Bob Kerslake died in July 2023 and the report is a tribute to him and his life’s work.
The Kerslake family said: “After over 40 years as a public servant, many of which were spent on delivering quality homes and environments, Bob was saddened and dismayed by the rise of homelessness across our country. He was proud to chair the commission and totally committed to its findings. He would have been vociferous in publishing its conclusions and recommendations.”
What the government says
A spokesman for the Department for Levelling Up, Housing and Communities said it remained focused on ending rough sleeping: “[We] are spending £2bn to tackle homelessness and rough sleeping in the areas that need it most.
“We are making significant progress with over 640,000 households prevented from becoming homeless or supported into settled accommodation since 2018.
“We would like to pay tribute to Lord Bob Kerslake for his life’s work on this issue and we will continue to work with the commission to end rough sleeping for good.”
Two senior Labour MPs have suggested the prime minister may have to go within months if the government continues to perform poorly.
Sky News’ deputy political editor Sam Coates said his sources – a member of the government and a prominent politician – have “put Sir Keir Starmer on notice”.
Both warned that, if Labour performs badly in next May’s elections across Wales, Scotland and London, it could mark the end of his time in Downing Street.
Coates added: “The level of unhappiness and despair in parts of the Labour Party is so striking that right now, on the first anniversary, I am hearing from ministers in government that Starmer might have to go in months.”
Reform UK is surging in the polls in Wales, while Labour faces a threat from left-wing parties such as the Greens in London.
It comes as the prime minister made it clear that Rachel Reeves has his “complete support” as chancellor and remains integral to his project, Sky News’s political editor Beth Rigby understands.
She looked visibly upset during Prime Minister’s Questions, with a spokesperson claiming she had been affected by a “personal matter”.
A day earlier, Sir Keir’s controversial welfare bill was passed despite a sizeable rebellion from Labour MPs, with major U-turns meaning a new £5bn black hole has appeared in the country’s finances.
One senior figure told Rigby that the pair were as “as close politically” as any chancellor and prime minister have ever been.
“She is going absolutely nowhere,” they added.
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2:58
Welfare vote ‘a blow to the prime minister’
Ms Reeves’s tears sent markets spiralling, with the value of the pound and long-term government bonds falling sharply.
Later in the day Sir Keir, said Ms Reeves will be chancellor for a “very long time to come”.
The prime minister said it was “absolutely wrong” to suggest her tearful appearance in the Commons related to the welfare U-turn.
“It’s got nothing to do with politics, nothing to do with what’s happened this week. It was a personal matter for her,” he said while speaking to the BBC’s podcast Political Thinking with Nick Robinson.
“I’m not going to intrude on her privacy by talking to you about that. It is a personal matter.”
Asked if she will remain in post, he said: “She will be chancellor by the time this is broadcast, she will be chancellor for a very long time to come, because this project that we’ve been working on to change the Labour party, to win the election, change the country, that is a project which the chancellor and I’ve been working on together.”
He said Ms Reeves has done a “fantastic job” and added: “She and I work together, we think together. In the past, there have been examples – I won’t give any specific – of chancellors and prime ministers who weren’t in lockstep. We’re in lockstep.”
Wes Streeting, the health secretary, also offered a strong defence for the prime minister and chancellor.
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11:07
Health Secretary: Reeves is ‘resilient’
He told Sky News this morning that Sir Keir has been “consistently underestimated” and was “of course” safe as prime minister.
And he said Ms Reeves was a “tough character” who was ” resilient” and “here to stay”.
Despite making “significant improvements”, Greater Manchester Police (GMP) has lost the “trust and confidence” of some victims of grooming gangs, according to a report by the police watchdog.
Michelle Skeer, His Majesty’s Inspector of Constabulary, said that since 2019, when GMP started to review its non-recent child sexual exploitation investigations, “the force has improved its understanding and approach to investigating allegations of child criminal and sexual exploitation”.
The document, published today, said police have live investigations into “multi-victim, multi-offender” child sexual exploitation inquiries, involving 714 victims and survivors, and 1,099 suspects.
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2:00
‘Our chance for justice’
But despite recording improvements, a report by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) also identified:
• Various training gaps within the investigation team • Lack of consistency in evaluating case files between social care, health and police • Failures to initially support victims meant they had “lost trust and confidence” in police
The report was commissioned by the Mayor of Greater Manchester Andy Burnham in 2024 to evaluate whether police, councils and health services can protect children from sexual exploitation in the future.
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1:40
Starmer to launch new grooming gang inquiry
The findings were issued as the final part of the CSE (child sexual exploitation) Assurance Review process which started in 2017. The first three reports examined non-recent child sexual exploitation in Manchester, Oldham and Rochdale.
Mr Skeer said that the force has been trying to improve its service to those who have experienced sexual exploitation, but previous failings have badly affected trust in GMP.
He said: “For some, trust and confidence in the police had been lost, and the force would not be able to rectify their experiences.
“It is vital that improvements are led by victims’ experiences, and if they do come forward, they are supported, protected and taken seriously.”
A recent report by Baroness Casey found a significant over-representation of Asian men who are suspects in grooming gangs in Greater Manchester, adding though authorities are in “denial” more needs to be done to understand why this is the case.
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6:52
Teen caught in child sex exploitation
Inspectors also said there were “training gaps” in some investigation teams and issues with data sharing, with local councils sometimes not willing to provide detectives with information, leading to “significant delays in investigations” into grooming gangs.
It cites problems with intelligence provided by Manchester City Council, which took months to arrive and “was so heavily redacted that some pages contained only a few words”, the report said.
GMP is the only force in the country to set up a dedicated team to investigate grooming gangs. Called the Child Sexual Exploitation Major Investigation Team (CSE MIT) it has about 100 staff and a ringfenced budget.
In October 2024, the force told inspectors there were 59 live multi-victim, multi-offender child sexual exploitation investigations, of which 13 were being managed by the CSE MIT.
The report adds: “The force fully accepts that it made mistakes in the past.
“It has taken positive and effective steps to learn from these mistakes and improve how it investigates recent and non-recent child sexual exploitation.”
Separately, the Baird Inquiry published in July 2024 found officers at GMP were abusing their power – making unlawful arrests, unlawful and demeaning strip searches, sometimes treating victims as perpetrators, and traumatising those who have suffered sexual abuse or domestic violence.
The health secretary has offered a strong defence of the prime minister and chancellor – ahead of Sir Keir Starmer setting out his 10-year vision for the NHS.
Wes Streeting dismissed suggestions the prime minister could be forced out in months following the toughest week of his premiership yet, and described Rachel Reeves as “resilient” and would “bounce back” following her tearful appearance in the Commons on Wednesday.
Overnight, two senior sources – a member of the government and a prominent politician – told Sky News’ deputy political editor Sam Coates that they had “put Sir Keir Starmer on notice”.
The health secretary, who was speaking as Sir Keir prepares to set out his 10-year vision for the NHS, said the prime minister had been “consistently underestimated”.
Asked by Kamali Melbourneon Sky News Breakfast whether Sir Keir was “safe”, Mr Streeting said: “Of course.
“Keir Starmer has been consistently underestimated. I wonder when people will learn.
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2:36
Reeves has ‘complete support’
“They said he couldn’t win the Labour leadership, but he did. They said he couldn’t change the Labour Party, but he did.
“They said he couldn’t take the Labour Party from its worst defeat since the 1930s to election victory last year. And he did and now the cynics say he can’t change the country, but he will.”
As for Ms Reeves – whose tearful appearance in the Commons spooked markets after the prime minister initially failed to back her, Mr Streeting said the chancellor was a “tough character” who was “resilient and she will bounce back”.
The health secretary declined to expand on why Ms Reeves was in the chamber at all yesterday, repeating that it was a personal matter.
“Rachel Reeves as chancellor is here to stay,” he continued.
“We need her to get the economy from strength to strength, to make sure that family finances are in better health than we were when we came into office.”
Speculation about the futures of the two most senior members of the government threaten to overshadow the announcement today, which the government says is “one of the most seismic shifts” in the health service’s history.
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3:05
Why has Starmer axed NHS England?
Sir Keir will pledge three main facets of the plan: moving care into the community, digitising the NHS, and a focus on sickness prevention.
The prime minister will announce neighbourhood health services will be rolled out across England to improve access to the NHS and to shift care out of overstrained hospitals.
Sir Keir has already promised thousands more GPs will be trained, and to end the 8am “scramble” for an appointment.
He also previously said his government will bring the NHS into the digital age, with “groundbreaking” new tools to support GPs rolled out over the next two years – including AI to take notes, draft letters and enter data.
And he will promise new contracts that will encourage and allow GP practices to cover a wider geographical area, so small practices will get more support.
Unite, one of the UK’s largest healthcare unions, welcomed the plan cautiously but said staff need to be the focus to ensure people are better looked after.
Sir Keir said: “The NHS should be there for everyone, whenever they need it.
“But we inherited a health system in crisis, addicted to a sticking plaster approach, and unable to face up to the challenges we face now, let alone in the future.
“That ends now. Because it’s reform or die.”
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2:04
Do you want AI listening in on chats with your doctor?
Neighbourhood health services
The newly announced neighbourhood health services will provide “pioneering teams” in local communities, so patients can more conveniently access a full range of healthcare services close to home.
Local areas will be encouraged to trial innovative schemes like community outreach door-to-door to detect early signs of illness and reduce pressure on GPs and A&E.
The aim is to eventually have new health centres open 12 hours a day, six days a week to offer GP services as well as diagnostics, post-operative care and rehab.
They will also offer services like debt advice, employment support, stop smoking help or weight management.
More NHS dentists
Dentists will also be part of the plan, with dental care professionals part of the neighbourhood teams.
Dental “therapists” will carry out check-ups, treatments and referrals, while dental nurses could give education and advice to parents or work with schools and community groups.
Newly qualified dentists will be required to practice in the NHS for a minimum period, which they have said will be three years.