A British-Israeli citizen and his wife have told of their 12 hour ordeal locked in a bomb-proof safe room as Hamas militants set their house on fire and gunfights erupted around them.
At times, they were just inches from the militants and were forced to stay put as Hamas fighters engaged Israeli Defence Force (IDF) troops for hours with no water and no food, stuck in the pyjamas they were wearing when they woke up.
Ben, who did not wish to give his second name, shared his terrifying ordeal with Sky News from an evacuation point near the Dead Sea.
Originally from Worcestershire, Ben and his wife have lived in a kibbutz named Be’eri, located around 5km from the Israeli border with the Gaza Strip, for the past 26 years.
Image: This map shows the position of Kibbutz Be’eri
The 52-year-old moved there after meeting his wife-to-be while visiting his brother, who had travelled to Israel as a volunteer.
Ben woke up to sounds of rockets being fired, something he said was “not unusual”, and was met outside by his neighbours, who – like him – were in their pyjamas.
“We assumed it would be over soon, but it wasn’t,” he said.
Image: Israel’s Iron Dome anti-missile system seen intercepting rockets launched from the Gaza Strip – as seen from Sderot, southern Israel on Sunday
He watched the Iron Dome system intercept a number of rockets, before receiving a text message telling all those in the area to lock themselves in their safe rooms.
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The safe room, like many in the area, is a small 5x4sqm room with gas and blast-proofing on the door, which cannot be opened from outside when shut.
There is a small window, which is reinforced with blast-proof steel, that can be opened to the outside.
The room also doubles up as a bedroom for his son when he stays over.
He expected to receive an all-clear message within half an hour, but instead began hearing Arabic voices in the distance gradually approaching his house.
‘They were a few centimetres away from me’
Ben estimates 30 Hamas militants were in his kibbutz, and the speed and scale of the attack took the neighbourhood by surprise.
Image: Ben’s neighbourhood in Kibbutz Be’eri, before the attack
“We were so underprepared for such an unprecedented attack, and we didn’t have water, food, anything [in the safe room]” he said.
Ben and his wife were laying silent on the floor of the room when they heard a commotion outside his house and more shouting – before hearing a “tremendous boom” as his front door was knocked in.
“They were a few centimetres, a few inches away from me as I’m holding the door,” he said.
“I was cold, I was sweating profusely within an instant on such a high level of alert.”
Despite their close proximity, the militants didn’t try to enter the safe room, but Ben heard them smashing the house outside.
‘It was so unbelievably hot’
He presumes the TV and windows were broken, as crashing and banging was heard for some time before the attackers appeared to leave the house.
“Very soon afterwards, we could hear crackling and we could begin to smell smoke,” he said.
Becoming emotional, he said “we understood that our home was on fire”.
Ben and his wife listened as their house fell apart around them, with the roof caving in and more windows shattering from the heat.
The door, which is built to prevent a gas attack, had its seal melted away – allowing thick smoke to enter the safe room.
“It was so hot, it was so unbelievably hot,” Ben said, “I don’t know how we didn’t pass out.”
He described how the pair of them lay on the floor with bedsheets from their son’s bed covering their mouths to block out the smoke.
“We managed to breathe every now and again through a crack in our blinds,” he said.
After hours in what he called “hell”, Ben and his wife heard Israeli forces arrive and engage the Hamas fighters.
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2:51
How the Hamas attack on Israel unfolded.
Despite the arrival of friendly troops, there would be no respite from the heat and the smoke for Ben and his wife for another six hours, while they listened to gunfire.
“For another six hours, we listened to gunfights all around us,” he said.
“I think there was a gunman on our roof, as the shots sounded so close,”
The pair were trapped, with no choice but to stay put.
Through the crack in the blinds of the safe room, they watched a neighbour’s house get set alight.
“We saw it burst into flames,” Ben said, explaining that the fire quickly spread to other houses in the neighbourhood.
He doesn’t know the fate of many of his neighbours, but he saw a massive explosion emanate from the safe room of another house nearby.
After hours of fighting, Ben said he and his wife took heart after “the shouting turned from Arabic to Hebrew”, and IDF soldiers began going house to house in the neighbourhood evacuating survivors of the attack.
Soldiers were able to pull the pair through the window of the safe room once opened by Ben, as the house on the other side of door was presumably too unstable to escape through given the fire damage.
They were rushed into the back of a 4×4 and driven away under the cover of darkness, unable to survey the damage to their home or even grab any spare clothes.
‘When on earth are we going to be safe?’
Ben and his wife had entered the safe room at around 7am and emerged more than 12 hours later, sweat-drenched, dehydrated and still in the pyjamas they wore when they entered.
When they were dropped off at an extraction point in a car park, Ben said they were given some food and water.
Becoming emotional again, Ben said a soldier offered to give him a pair of socks, as he noticed he was walking around barefoot on the gravel of the car park.
“It was an act of kindness – I won’t forget it, no matter how small it was.”
But they weren’t out of the woods yet.
Waiting in the car park for over an hour, Ben said a shout rang out that Hamas militants were nearby, which was quickly followed by the sound of gunshots and small puffs of dust popping up on the ground around him.
“I thought, ‘when on earth are we going to be safe?’,” he said.
When the fighting ceased, he and other survivors were loaded onto an open-top truck and taken to a nearby sports stadium, before they were moved on to an area near the Dead Sea and put up in hotels.
When asked what he will do now, Ben said he didn’t know if he could stay in the country after the ordeal, given the presumed damage to his home and the wider kibbutz.
“A big part of me wants to leave Israel, even though we’ve lived here for 26 years.”
The IDF has admitted to mistakenly identifying a convoy of aid workers as a threat – following the emergence of a video which proved their ambulances were clearly marked when Israeli troops opened fire on them.
The bodies of 15 aid workers – including eight medics working for the Palestine Red Crescent Society (PRCS) – were found in a “mass grave” after the incident, according to the head of the UN Office for Coordination of Humanitarian Affairs Jonathan Whittall.
The Israeli military originally claimed an investigation found the vehicles did not have any headlights or emergency signals and were therefore targeted as they looked “suspicious”.
But video footage obtained by the PRCS, and verified by Sky News, showed the ambulances and a fire vehicle clearly marked with flashing red lights.
In a briefing from the IDF, they said the ambulances arrived in the Tel Sultan neighbourhood in Rafah shortly after a Hamas police vehicle drove through.
Image: Palestinians mourning the medics after their bodies were recovered. Pic: Reuters
An IDF surveillance aircraft was watching the movement of the ambulances and notified troops on the ground. The IDF said it will not be releasing that footage.
When the ambulances arrived, the soldiers opened fire, thinking the medics were a threat, according to the IDF.
The soldiers were surprised by the convoy stopping on the road and several people getting out quickly and running, the IDF claimed, adding the soldiers were unaware the suspects were in fact unarmed medics.
An Israeli military official would not say how far away troops were when they fired on the vehicles.
The IDF acknowledged that its statement claiming that the ambulances had their lights off was incorrect, and was based on the testimony from the soldiers in the incident.
The newly emerged video footage showed that the ambulances were clearly identifiable and had their lights on, the IDF said.
The IDF added that there will be a re-investigation to look into this discrepancy.
Image: The clip is filmed through a vehicle windscreen – with three red light vehicles visible in front
Addressing the fact the aid workers’ bodies were buried in a mass grave, the IDF said in its briefing this is an approved and regular practice to prevent wild dogs and other animals from eating the corpses.
The IDF could not explain why the ambulances were also buried.
The IDF said six of the 15 people killed were linked to Hamas, but revealed no detail to support the claim.
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1:22
Bodies of aid workers found in Gaza
The newly emerged footage of the incident was discovered on a phone belonging to one of the workers who was killed, PRCS president Dr Younis Al Khatib said.
“His phone was found with his body and he recorded the whole event,” he said. “His last words before being shot, ‘Forgive me, mom. I just wanted to help people. I wanted to save lives’.”
Sky News used an aftermath video and satellite imagery to verify the location and timing of the newly emerged footage of the incident.
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2:43
Aid worker attacks increasing
It was filmed on 23 March north of Rafah and shows a convoy of marked ambulances and a fire-fighting vehicle travelling south along a road towards the city centre. All the vehicles visible in the convoy have their flashing lights on.
The footage was filmed early in the morning, with a satellite image seen by Sky News taken at 9.48am local time on the same day showing a group of vehicles bunched together off the road.
Ukrainian President Volodymyr Zelenskyy has hit out at the US over its “weak” response to lethal Russian attacks on his hometown on Friday.
President Zelenskyy posted a lengthy and emotional statement on X about Russia’s strikes on Kryvyi Rih, which killed 19 people.
Meanwhile Ukrainian drones hit an explosives factory in Russia’s Samara region in an overnight strike, a member of Ukraine’s SBU security service told Reuters.
In his post, President Zelenskyy accused the United States of being “afraid” to name-check Russia in its comment on the attack.
“Unfortunately, the reaction of the American Embassy is unpleasantly surprising: such a strong country, such a strong people – and such a weak reaction,” he wrote on X.
“They are even afraid to say the word “Russian” when talking about the missile that killed children.”
America’s ambassador to Ukraine Bridget Brink had written on X: “Horrified that tonight a ballistic missile struck near a playground and restaurant in Kryvyi Rih.
“More than 50 people injured and 16 killed, including 6 children. This is why the war must end.”
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5:49
Strike on Zelenskyy’s home city
President Zelenskyy went on in his post to say: “Yes, the war must end. But in order to end it, we must not be afraid to call a spade a spade.
“We must not be afraid to put pressure on the only one who continues this war and ignores all the world’s proposals to end it. We must put pressure on Russia, which chooses to kill children instead of a ceasefire.”
Grandmother ‘burned to death in her home’
Oleksandr Vilkul, head of the city’s defense council, said the missile attack, followed by a drone attack, had killed 19 people, including nine children.
“The Iskander-M missile strike with cluster munitions at the children’s playground in the residential area, to make the shrapnel fly further apart, killed 18 people.
“One grandmother was burnt to death in her house after Shahed’s direct hit.”
Russia’s defence ministry said it had struck a military gathering in a restaurant – an assertion rebutted by the Ukrainian military as misinformation.
“The missile hit right on the street – around ordinary houses, a playground, shops, a restaurant,” President Zelenskyy wrote.
Mr Zelenskyy also detailed the child victims of the attack including “Konstantin, who will be 16 forever” and “Arina, who will also be 7 forever”.
The UK’s chief of the defence staff Sir Tony Radakin said he had met the Ukrainian leader on Friday, along with French armed forces leader General Thierry Burkhard.
“Britain and France are coming together & Europe is stepping up in a way that is real & substantial, with 200 planners from 30 nations working to strengthen Ukraine’s long term security,” Sir Tony wrote.
Global financial markets gave a clear vote of no-confidence in President Trump’s economic policy.
The damage it will do is obvious: costs for companies will rise, hitting their earnings.
The consequences will ripple throughout the global economy, with economists now raising their expectations for a recession, not only in the US, but across the world.