A British-Israeli citizen and his wife have told of their 12 hour ordeal locked in a bomb-proof safe room as Hamas militants set their house on fire and gunfights erupted around them.
At times, they were just inches from the militants and were forced to stay put as Hamas fighters engaged Israeli Defence Force (IDF) troops for hours with no water and no food, stuck in the pyjamas they were wearing when they woke up.
Ben, who did not wish to give his second name, shared his terrifying ordeal with Sky News from an evacuation point near the Dead Sea.
Israel-Hamas War: Watch special programme on Sky News tonight at 9pm
Originally from Worcestershire, Ben and his wife have lived in a kibbutz named Be’eri, located around 5km from the Israeli border with the Gaza Strip, for the past 26 years.
Image: This map shows the position of Kibbutz Be’eri
The 52-year-old moved there after meeting his wife-to-be while visiting his brother, who had travelled to Israel as a volunteer.
Ben woke up to sounds of rockets being fired, something he said was “not unusual”, and was met outside by his neighbours, who – like him – were in their pyjamas.
“We assumed it would be over soon, but it wasn’t,” he said.
Image: Israel’s Iron Dome anti-missile system seen intercepting rockets launched from the Gaza Strip – as seen from Sderot, southern Israel on Sunday
He watched the Iron Dome system intercept a number of rockets, before receiving a text message telling all those in the area to lock themselves in their safe rooms.
The safe room, like many in the area, is a small 5x4sqm room with gas and blast-proofing on the door, which cannot be opened from outside when shut.
There is a small window, which is reinforced with blast-proof steel, that can be opened to the outside.
The room also doubles up as a bedroom for his son when he stays over.
He expected to receive an all-clear message within half an hour, but instead began hearing Arabic voices in the distance gradually approaching his house.
‘They were a few centimetres away from me’
Ben estimates 30 Hamas militants were in his kibbutz, and the speed and scale of the attack took the neighbourhood by surprise.
Image: Ben’s neighbourhood in Kibbutz Be’eri, before the attack
“We were so underprepared for such an unprecedented attack, and we didn’t have water, food, anything [in the safe room]” he said.
Ben and his wife were laying silent on the floor of the room when they heard a commotion outside his house and more shouting – before hearing a “tremendous boom” as his front door was knocked in.
“They were a few centimetres, a few inches away from me as I’m holding the door,” he said.
“I was cold, I was sweating profusely within an instant on such a high level of alert.”
Despite their close proximity, the militants didn’t try to enter the safe room, but Ben heard them smashing the house outside.
‘It was so unbelievably hot’
He presumes the TV and windows were broken, as crashing and banging was heard for some time before the attackers appeared to leave the house.
“Very soon afterwards, we could hear crackling and we could begin to smell smoke,” he said.
Becoming emotional, he said “we understood that our home was on fire”.
Ben and his wife listened as their house fell apart around them, with the roof caving in and more windows shattering from the heat.
The door, which is built to prevent a gas attack, had its seal melted away – allowing thick smoke to enter the safe room.
“It was so hot, it was so unbelievably hot,” Ben said, “I don’t know how we didn’t pass out.”
He described how the pair of them lay on the floor with bedsheets from their son’s bed covering their mouths to block out the smoke.
“We managed to breathe every now and again through a crack in our blinds,” he said.
After hours in what he called “hell”, Ben and his wife heard Israeli forces arrive and engage the Hamas fighters.
Please use Chrome browser for a more accessible video player
2:51
How the Hamas attack on Israel unfolded.
Despite the arrival of friendly troops, there would be no respite from the heat and the smoke for Ben and his wife for another six hours, while they listened to gunfire.
“For another six hours, we listened to gunfights all around us,” he said.
“I think there was a gunman on our roof, as the shots sounded so close,”
The pair were trapped, with no choice but to stay put.
Through the crack in the blinds of the safe room, they watched a neighbour’s house get set alight.
“We saw it burst into flames,” Ben said, explaining that the fire quickly spread to other houses in the neighbourhood.
He doesn’t know the fate of many of his neighbours, but he saw a massive explosion emanate from the safe room of another house nearby.
After hours of fighting, Ben said he and his wife took heart after “the shouting turned from Arabic to Hebrew”, and IDF soldiers began going house to house in the neighbourhood evacuating survivors of the attack.
Soldiers were able to pull the pair through the window of the safe room once opened by Ben, as the house on the other side of the door was presumably too unstable to escape through given the fire damage.
They were rushed into the back of a 4×4 and driven away under the cover of darkness, unable to survey the damage to their home or even grab any spare clothes.
‘When on earth are we going to be safe?’
Ben and his wife had entered the safe room at around 7am and emerged more than 12 hours later, sweat-drenched, dehydrated and still in the pyjamas they wore when they entered.
When they were dropped off at an extraction point in a car park, Ben said they were given some food and water.
Becoming emotional again, Ben said a soldier offered to give him a pair of socks, as he noticed he was walking around barefoot on the gravel of the car park.
“It was an act of kindness – I won’t forget it, no matter how small it was.”
But they weren’t out of the woods yet.
Waiting in the car park for over an hour, Ben said a shout rang out that Hamas militants were nearby, which was quickly followed by the sound of gunshots and small puffs of dust popping up on the ground around him.
“I thought, ‘when on earth are we going to be safe?’,” he said.
When the fighting ceased, he and other survivors were loaded onto an open-top truck and taken to a nearby sports stadium, before they were moved on to an area near the Dead Sea and put up in hotels.
When asked what he will do now, Ben said he didn’t know if he could stay in the country after the ordeal, given the presumed damage to his home and the wider kibbutz.
“A big part of me wants to leave Israel, even though we’ve lived here for 26 years.”
Footage has emerged of the moment 15 aid workers were killed in Gaza last month – showing their ambulances and fire insignia were clearly visible when Israeli troops are believed to have opened fire on them.
The bodies of 15 aid workers – eight medics working for the Palestine Red Crescent Society (PRCS), six civil defence members, and one United Nations employee – were found in a “mass grave” after the incident, according to the head of the UN Office for Coordination of Humanitarian Affairs Jonathan Whittall.
The Israeli military said it is investigating – claiming before the video came to light that its initial inquiry found its troops opened fire on vehicles without headlights or emergency signals, which therefore looked “suspicious”. It also says there was an evacuation order in place in the area at the time of the incident.
But video footage obtained by the PRCS – and verified by Sky News – shows ambulances and a fire vehicle clearly marked with flashing red lights.
Image: Vehicles are seen with red flashing lights in the footage
Sky News has used aftermath video and satellite imagery to verify the location and timing of the footage.
It was filmed on 23 March north of Rafah. It shows a convoy of marked ambulances and a fire-fighting vehicle travelling south along a road towards central Rafah. All of the vehicles visible in the convoy have their flashing lights on.
It was filmed early in the morning, with a satellite image seen by Sky News taken at 9.48am local time on the same day showing a group of vehicles bunched together off the road.
The PRCS first posted about losing contact with its crews just before 7am local time.
Satellite imagery shows the area on 26 March, three days later. Tyre tracks are visible, as are groundworks likely created by military vehicles.
Image: Pic: Planet Labs PBC
The footage is first filmed from inside a moving vehicle, through the windscreen a convoy of vehicles is visible – including ambulances and a fire truck with flashing emergency signal lights.
When the convoy stops, a vehicle is seen having veered off the road to the left-hand side.
The vehicle where the video is being filmed from stops and the aid workers get out. Intense gunfire then breaks out and continues for around five minutes.
The paramedic filming the video is heard saying in Arabic that there are Israelis present – and reciting a declaration of faith used before someone dies.
Hebrew voices are also heard in the background but it is not clear what they are saying.
Image: The footage was filmed from a moving vehicle
Israel conducting ‘thorough examination’
In a fresh statement on Saturday, the Israel Defence Forces (IDF) said the incident is “under thorough examination”.
“All claims, including the documentation circulating about the incident, will be thoroughly and deeply examined to understand the sequence of events and the handling of the situation,” it added.
In its statement on Saturday, the PCRS said the clip was “found on the phone of martyred EMT Rif’at Radwan, after his body was recovered” and that it “clearly shows that the ambulances and fire trucks they were using were visibly marked, with flashing emergency lights on at the time they were attacked”.
“This video unequivocally refutes the occupation’s claims that Israeli forces did not randomly target ambulances, and that some vehicles had approached ‘suspiciously without lights or emergency markings’,” it added.
X
This content is provided by X, which may be using cookies and other technologies.
To show you this content, we need your permission to use cookies.
You can use the buttons below to amend your preferences to enable X cookies or to allow those cookies just once.
You can change your settings at any time via the Privacy Options.
Unfortunately we have been unable to verify if you have consented to X cookies.
To view this content you can use the button below to allow X cookies for this session only.
Speaking at the United Nations on Friday, PRCS president Dr Younis Al Khatib said the organisation has “asked for an independent investigation”.
He added: “Something I can release, I heard the voice of one of those kids. I heard the voice of one of those team members who was killed and his phone was found with his body and he recorded the whole event.
“His last words before being shot, ‘Forgive me, mom. I just wanted to help people. I wanted to save lives’.”
Image: Pic: Palestine Red Crescent Society (PRCS)
Dylan Winder, permanent observer of the International Federation of the Red Cross (IFRC) said it is “outraged at the deaths of eight medics from the Palestinian Red Crescent Society killed on duty in Gaza“.
“They were humanitarians. They wore emblems that should have been protected. Their ambulances were clearly marked, and they should have returned to their families. They did not,” he said.
“Even in the most complex conflict zones, there are rules. These rules of international humanitarian law could not be clearer: civilians must be protected, humanitarians must be protected, health services must be protected.”
In a statement issued before the footage of the incident emerged, the IDF said it condemned “the repeated use of civilian infrastructure by the terrorist organisations in the Gaza Strip, including the use of medical facilities and ambulances for terrorist purposes”.
It claimed that several members of the militant groups Hamas and Palestinian Islamic Jihad were killed in the incident.
It did not comment directly on the deaths of the Red Crescent workers but later told the Reuters news agency it had allowed the bodies to be recovered from the area, which it described as an active combat zone.
Image: Fifteen people died in the incident on 23 March
Bodies found in ‘mass grave’
The bodies of the missing aid workers were found in sand in the south of the Gaza Strip in what Mr Whittall, called a “mass grave”, marked with the emergency light from a crushed ambulance.
He posted pictures and video of Red Crescent teams digging in the sand for the bodies and workers laying them out on the ground, covered in plastic sheets.
Please use Chrome browser for a more accessible video player
1:22
Bodies of aid workers found in Gaza
Philippe Lazzarini, head of the UN agency for Palestinian Refugees (UNRWA), said that the bodies had been “discarded in shallow graves” in what he called “a profound violation of human dignity”.
According to the UN, at least 1,060 healthcare workers have been killed in the 18 months since Israel launched its offensive in Gaza after Hamas fighters stormed southern Israel on 7 October 2023.
The UN is reducing its international staff in Gaza by a third because of safety concerns.
Palestinian health authorities say more than 50,000 people have been killed since Israel launched its campaign in Gaza in response to the 7 October assault, when Hamas militants crossed the border into southern Israel, killing more than 1,200 people, and taking some 250 hostage.
Gaza’s health ministry records do not distinguish between civilians and combatants.
Gaza’s health ministry has removed 1,852 people from its official list of war fatalities since October, after finding that some had died of natural causes or were alive but had been imprisoned.
The list of deaths currently stands at 50,609 following the removals. Gaza’s health ministry records do not distinguish between civilians and combatants.
Almost all of the names removed (97%) had initially been submitted through an online form which allows families to record the deaths of loved ones where the body is missing.
The head of the statistics team at Gaza’s health ministry, Zaher Al Wahidi, told Sky News that names submitted via the form had been removed as a precautionary measure pending a judicial investigation into each one.
“We realised that a lot of people [submitted via the form] died a natural death,” Mr Wahidi said. “Maybe they were near an explosion and they had a heart attack, or [living in destroyed] houses caused them pneumonia or hypothermia. All these cases we don’t [attribute to] the war.”
Others submitted via the form were found to be imprisoned or to be missing with insufficient evidence that they had died.
Some families submitting false claims, Mr Wahidi said, may have been motivated by the promise of government financial assistance.
It is the largest removal of names from the list since the war began, and comes after 1,441 names were removed between August and October – 54% of them originating in hospital morgue records rather than the online form.
Mr Wahidi says his team audited the hospital data after receiving complaints from people who had ended up on the list despite being alive.
They found that hospital clerks, when operating without access to the central population registry and lacking full names or dates of birth for the dead, had marked the wrong people as dead in their records.
In total, 8% of people who were listed as dead in August have since been removed from the official death toll. Many of those may later be added back in, as the judicial investigations proceed.
‘It doesn’t look like manipulation’
Gabriel Epstein, a research assistant at US thinktank The Washington Institute for Near East Policy, said there’s no reason to think the errors are the result of deliberate manipulation intended to inflate the share of women and children among the dead.
“If 90% of the removed entries were men aged 18-40, that would look like manipulation,” he said. “But it doesn’t look like that.”
Of those entries removed since the start of the war and whose demographic information was recorded, 41% are men aged 18 to 60, while 59% are women, children and elderly people.
By comparison, 44% of remaining deaths are working-age men. This means that the removals have had the effect of slightly reducing the share of women and children in the official list.
Names were previously added to the list without verification
Until October, Mr Wahidi said, names submitted via the online form had been added to the official list of registered deaths before undergoing a judicial confirmation process.
The publication of unverified deaths submitted via the form had previously led to issues with the data, with 1,295 deaths submitted via the form being removed from the list prior to October. This included 474 people who were later added back again.
Sky News previously understood that names from the form were only published after undergoing judicial confirmation. However, Mr Wahidi says this practice only began in October.
“This does cause me to downgrade the quality of the earlier lists, definitely below where I thought they were,” said Professor Michael Spagat, chair of Every Casualty Counts, an independent civilian casualty monitoring organisation.
A Ministry of Health document from July 2024 confirms that names submitted through the online form were, at the time, included in the official fatality list before being verified.
These names “are initially included in the final count of martyrs, but verification procedures are undertaken afterward”, the document says.
“They basically said that they were posting these things provisionally pending investigation,” said Prof Spagat.
“There may have been literally zero people, including us, who actually absorbed this message, but they weren’t hiding it either.”
More than 1,200 Israelis have been killed in the 7 October attack and ensuing war.
The Data and Forensics team is a multi-skilled unit dedicated to providing transparent journalism from Sky News. We gather, analyse and visualise data to tell data-driven stories. We combine traditional reporting skills with advanced analysis of satellite images, social media and other open source information. Through multimedia storytelling we aim to better explain the world while also showing how our journalism is done.
Global financial markets gave a clear vote of no-confidence in President Trump’s economic policy.
The damage it will do is obvious: costs for companies will rise, hitting their earnings.
The consequences will ripple throughout the global economy, with economists now raising their expectations for a recession, not only in the US, but across the world.