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A scene from “The Office.”

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If you’ve watched HBO’s “Silicon Valley” or NBC’s “The Office,” you’ve seen several examples of obnoxious aggression and manipulative insecurity exhibited by leaders. 

It almost goes without saying that actual managers shouldn’t look to mimic Michael Scott, or the command-and-control culture dramatized on television. Instead, leaders should strive for what former Apple and Google executive Kim Scott calls the radical candor approach, showing that you care personally while challenging directly.

While the concept is simple, Scott told CNBC Senior Media & Tech Reporter Julia Boorstin at the recent Disruptor 50 Connect event in San Francisco that she views it as radical because it can be difficult to show you care while challenging a peer at the same time.

“It’s rare that we do both at the same time, especially with feedback at work, but really feedback in any part of your life,” Scott said. “It’s a matter of existential dread.”

Avoiding the fear of providing honest feedback

That fear often keeps leaders from providing feedback that fits into the radical candor bucket, instead moving towards three types of negative feedback that Scott outlined in her “Radical Candor” book: Obnoxious aggression, or praise that doesn’t feel sincere and feedback not delivered kindly; ruinous empathy, or feedback that tries to spare someone’s short-term feelings but doesn’t tell them what they need to know; or manipulative insincerity, actions like backstabbing or passive aggressiveness, which Scott said is the worst kind of feedback failure.

Scott said that the challenge for CEOs and leaders is balancing the desire to be “compassionately candid without being ruinously empathetic,” something that can be solved by soliciting feedback.

“At the core of radical candor is a good relationship between manager and employee, between peers, and up, down and sideways,” she said. “It’s about a good relationship, and there are few things that are more destructive to a good relationship than a power imbalance, so if you have power, I recommend learning how to lay it down, learning how to solicit feedback from people, and prove to them that it’s not only safe for them to tell you what they really think, but that they’ll be rewarded.”

Being tough but fair

Amid recent leadership scandals as well as the broader societal changes that have occurred, leaders will worry about upsetting workers when providing firmer feedback, but that is no excuse for being a poor communicator, Scott said.

“What’s happening now is we suddenly became aware of a bunch of things that we should have been aware of before, but we were not, and people have retreated to manipulative insincerity, where they’re neither caring nor challenging,” Scott said. “They’re so concerned about their reputation as leaders that they’re saying nothing, and I get this question with some frequency from CEOs who tell me they’re not going to give feedback to certain people on their team because ‘I will get in trouble with HR.'”

Scott said it requires leaders who are willing to “challenge directly, even further than you may be comfortable going,” while also being aware of how what you’re saying is landing.

“Despite everything you might read on social media, most of us do actually care personally, but we’re so worried about not upsetting someone or hurting their feelings or offending them, we fail to tell them something they’d be better off knowing,” she said.

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Amazon extends Prime Day to four days, starting July 8

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Amazon extends Prime Day to four days, starting July 8

An Amazon worker moves boxes on Amazon Prime Day in the East Village of New York City, July 11, 2023.

Spencer Platt | Getty Images

Amazon is extending its Prime Day discount bonanza, announcing that the annual sale will run four days this year.

The 96-hour event will start at 12:01 a.m. PT on July 8, and continue through July 11, Amazon said in a release.

For the first time, the company will roll out themed “deal drops” that change daily and are available “while supplies last.” Amazon has in recent years toyed with adding more limited-run and invite-only deals during Prime Day events to create a feeling of urgency or scarcity.

Amazon launched Prime Day in 2015 as a way to secure new members for its $139-a-year loyalty program, and to promote its own products and services while providing a sales boost in the middle of the year. In 2019, the company made Prime Day a 48-hour event, and it’s since added a second Prime Day-like event in the fall.

Prime Day is also a significant revenue driver for other retailers, which often host competing discount events.

WATCH: How Amazon is using AI to revolutionize robotics

How Amazon is using AI to revolutionize robotics

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SK Hynix shares extend gains to over 2-decade highs as parent group reportedly plans AI data center

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SK Hynix shares extend gains to over 2-decade highs as parent group reportedly plans AI data center

Illustration of the SK Hynix company logo seen displayed on a smartphone screen.

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Shares in South Korea’s SK Hynix extended gains to hit a more than 2-decade high on Tuesday, following reports over the weekend that SK Group plans to build the country’s largest AI data center.

SK Hynix shares, which have surged almost 50% so far this year on the back of an AI boom, were up nearly 3%, following gains on Monday. 

The company’s parent, SK Group, plans to build the AI data center in partnership with Amazon Web Services in Ulsan, according to domestic media. SK Telecom and SK Broadband are reportedly leading the initiative, with support from other affiliates, including SK Hynix. 

SK Hynix is a leading supplier of dynamic random access memory or DRAM — a type of semiconductor memory found in PCs, workstations and servers that is used to store data and program code.

The company’s DRAM rival, Samsung, was also trading up 4% on Tuesday. However, it’s growth has fallen behind that of SK Hynix.

On Friday, Samsung Electronics’ market cap reportedly slid to a 9-year low of 345.1 trillion won ($252 billion) as the chipmaker struggles to capitalize on AI-led demand. 

SK Hynix, on the other hand, has become a leader in high bandwidth memory — a type of DRAM used in artificial intelligence servers — supplying to clients such as AI behemoth Nvidia. 

A report from Counterpoint Research in April said that SK Hynix had captured 70% of the HBM market by revenue share in the first quarter.

This HBM strength helped it overtake Samsung in the overall DRAM market for the first time ever, with a 36% global market share as compared to Samsung’s 34%. 

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OpenAI wins $200 million U.S. defense contract

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OpenAI wins 0 million U.S. defense contract

OpenAI CEO Sam Altman speaks during the Snowflake Summit in San Francisco on June 2, 2025.

Justin Sullivan | Getty Images News | Getty Images

OpenAI has been awarded a $200 million contract to provide the U.S. Defense Department with artificial intelligence tools.

The department announced the one-year contract on Monday, months after OpenAI said it would collaborate with defense technology startup Anduril to deploy advanced AI systems for “national security missions.”

“Under this award, the performer will develop prototype frontier AI capabilities to address critical national security challenges in both warfighting and enterprise domains,” the Defense Department said. It’s the first contract with OpenAI listed on the Department of Defense’s website.

Anduril received a $100 million defense contract in December. Weeks earlier, OpenAI rival Anthropic said it would work with Palantir and Amazon to supply its AI models to U.S. defense and intelligence agencies.

Sam Altman, OpenAI’s co-founder and CEO, said in a discussion with OpenAI board member and former National Security Agency leader Paul Nakasone at a Vanderbilt University event in April that “we have to and are proud to and really want to engage in national security areas.”

OpenAI did not immediately respond to a request for comment.

The Defense Department specified that the contract is with OpenAI Public Sector LLC, and that the work will mostly occur in the National Capital Region, which encompasses Washington, D.C., and several nearby counties in Maryland and Virginia.

Meanwhile, OpenAI is working to build additional computing power in the U.S. In January, Altman appeared alongside President Donald Trump at the White House to announce the $500 billion Stargate project to build AI infrastructure in the U.S.

The new contract will represent a small portion of revenue at OpenAI, which is generating over $10 billion in annualized sales. In March, the company announced a $40 billion financing round at a $300 billion valuation.

In April, Microsoft, which supplies cloud infrastructure to OpenAI, said the U.S. Defense Information Systems Agency has authorized the use of the Azure OpenAI service with secret classified information. 

WATCH: OpenAI hits $10 billion in annual recurring revenue

OpenAI hits $10 billion in annual recurring revenue

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