Luton Airport has admitted it does not know whose vehicles were damaged by a massive fire which ripped through one of its car parks three days ago.
Passengers who left their cars at Terminal Car Park 2 say they have been “left in limbo” since Tuesday night’s blaze.
The airport apologised to customers in a statement on Friday.
But it added that due to the fact the site still cannot be accessed safely, “we are unable to confirm the condition of any individual vehicle”.
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Moment fireball consumes Luton Airport car park
“We understand the distress this incident has caused for our car parking customers, and that many are still anxious for more detail,” the airport said in a post on X, formerly known as Twitter.
“We’re sorry that we have not been able to respond as quickly as we would have liked. We have contacted all customers who have booked with us directly and are working hard to provide more details as soon as possible.
“However this a complex, and ever-changing situation and as the car park cannot be accessed safely, we are unable to confirm the condition of any individual vehicle at this time.”
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A temporary ramp was installed to enable undamaged vehicles to be removed.
Image: Katie Forbes with her husband Adrian
Katie Forbes, 42, who lives on the outskirts of Coventry, had travelled to Fuerteventura in the Canary Islands with her husband, daughter and her daughter’s boyfriend, and is due to return on Friday.
They have been forced to hire a car for their return – with no information regarding the state of their vehicle.
Ms Forbes told the PA news agency earlier this week: “I’ve had no joy with Luton. I’ve heard nothing back, I’ve been tweeting them, everything, and nothing.
“I get it, they’re getting other people that are going to the airport, but to me there’s been no apology, not once has anybody said ‘we’re sorry about the situation’.
“We’re kind of left in limbo.”
Thomas Willett, a 29-year-old content manager for an estate agency, from Essex, had travelled to Gran Canaria with his partner and is due to return home on Sunday but said: “Currently, we have no means of getting back home.”
“We don’t know if our car has been damaged or not, or how we will be getting home from the airport,” Mr Willett told PA.
“Their duty of care should be to those whose vehicles have been impacted, but they seem to be replying to everyone else with other queries instead.”
A teenager suddenly becomes violent, his anger towards women fuelled by online influencers, while his parents struggle to process what their son is capable of.
Does this sound familiar?
It’s the story of the hit drama Adolescence – but for Jess and Rob, it’s their life.
Their 14-year-old son Harry’s violence has escalated so rapidly he’s had to be taken into care. We’ve changed all their names to protect their identities.
Until the age of 12, Harry’s parents say he was a “wonderful” son. But they saw a change in his personality, which they believe was sparked by an incident when he was hit by a girl. Soon, he developed an online interest in masculine power and control.
Image: Harry’s personality changed after he was assaulted (this image shows an actor in a Sky News reconstruction)
“Harry became obsessed with being strong, and I think he developed a difficulty around certain female people because of the assault,” Jess says.
“He had to be in charge… in every setting,” Rob adds.
Then one night, he punched his mother, Jess. His parents called the police in the hope it would shock him out of doing it again. But, as time went on, the violence escalated.
“We probably must have called the police over 100 times,” Rob says.
One attack was so serious, Jess ended up in hospital. The violence spilled outside the home too as Harry assaulted neighbours and friends.
Then he threatened to stab a teacher.
“Every time we think it can’t get any worse, something else happens and it does get worse,” Rob says. “Unfortunately, him getting hold of a knife is quite likely to happen.”
They say Adolescence, which stars Stephen Graham, Ashley Walters and Owen Cooper, touched a nerve.
Image: Jess and Rob say they called the police 100 times (this image shows actors in a Sky News reconstruction)
“My worst fear is that he’s going to end up killing one of us,” says Jess. “If not us, then somebody else…”
It’s a shocking thought for any parent to have. As well as contacting police, the family have tried many times to get help from social services and the NHS for Harry’s deteriorating mental health.
“We’ve been told that we’re using too many resources and accessing too many services,” Rob says. “We tried for 18 months to get him more intensive therapeutic help. At every turn it was ‘no, no, no’.”
They have found help with an organisation called PEGS that supports parents who are victims of their own children’s violence.
Image: PEGS founder Michelle John says many families struggle to have their concerns taken seriously
Last year it was contacted by over 3,500 families, a 70% increase on 2023. Founder Michelle John says many families struggle to have their concerns taken seriously.
“What we’re hearing time and time again is that referrals are not being picked up because thresholds aren’t being met and perhaps the parent or caregiver isn’t a risk to the child,” she says. “Families are falling through gaps.”
In some parts of the country, local organisations are attempting to fill those gaps. Bright Star Boxing Academy in Shropshire has children referred by schools, social workers and even the police.
Joe Lockley, who runs the academy, says the problem is services that deal with youth violence are “inundated”.
“The biggest cause of the violent behaviour is mental health,” he says. “They lack that sense of belonging and control, and it’s quite easy to gain that from the wrong crowd and getting involved in violence.
“Social media is having a huge impact, especially around that young person’s identity.”
Image: Ethan at the Bright Star Boxing Academy
Ethan, 18, agrees. He joined the academy aged 14. By then he had already been arrested several times for getting into fights.
He believes bullying sparked anxiety and depression. “Someone could look at me, I’d be angry,” he says.
“Social media – that’s definitely a massive part. You’ve got so many people that are living this material life. They’ve got loads of money.
“My main thing was seeing people with amazing bodies – I felt I couldn’t reach that point and it made me self-conscious, which would add on to the anger which then turned to hatred towards other people.”
Image: Ethan says boxing has helped him turn his life around
Without the support of the boxing academy, he believes, he wouldn’t have been able to turn his life around.
“I would either be in prison or I would have done something a lot worse to myself,” he says.
“It’s just this massive mess in your head where you’ve got a million thoughts at once – you don’t know what to think or how to even speak sometimes,” he adds.
“All we need is someone that’s got the time for us… and the understanding that it’s a war in our heads.”
A government spokesperson told Sky News: “We have seen too many preventable tragedies caused by the failings of mental health services, and it’s unacceptable that young people have not been getting the care and treatment they need to keep them, their families and the wider public safe.
“We are working to ensure children and their families get that help. We are investing over £50m to fund specialist support in schools, launching a Young Futures hub in every community, and providing access to a specialist mental health professional in every school in England.”
Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK. In the US, call the Samaritans branch in your area or 1 (800) 273-TALK
The suspended surgeon at Addenbrooke’s Hospital in Cambridge has been named as paediatric consultant Kuldeep Stohr.
Eight hundred patients operated on by Ms Stohr are having their cases urgently re-examined, after an external review found nine children whose care fell below expected standards.
The initial review was ordered after concerns were raised by her colleagues.
Sky News has seen a copy of the interim report which details several issues relating to complex hip surgeries performed by the surgeon.
One of the parents whose child was identified in the review showed us a recent letter from the hospital which reported“problems with both judgement and technique” in her child’s surgery.
Ms Stohr, who has been suspended since the end of January, said in a statement: “I always strive to provide the highest standards of care to all my patients.
“I am co-operating fully with the trust investigation and it would not be appropriate to comment further at this time.”
Image: Tammy Harrison: ‘It was hell’
Left in agonising pain
Tammy Harrison, 12, has cerebral palsy and had surgeries carried out by Ms Stohr. Her operations didn’t work, leaving her in agonising pain.
She said: “My first one was just like trauma. I couldn’t get out of bed for eight weeks. I was either stuck in bed or stuck on the sofa. It was hell.”
Her mum, Lynn, told Sky News: “There is nothing that can put Tammy back to where she was now and that’s the sad thing.
“If I could just click my fingers and have the child back that I had I would do it with a blink of an eye.”
Image: Ms Stohr operated on Lynn Harrison’s daughter
So far, there’s been no confirmation of any wrongdoing in Tammy’s care.
But her family have a meeting at the hospital this week to find out more.
The trust has asked a panel of specialist clinicians to review all the planned operations carried out by Ms Stohr at Addenbrooke’s. One hundred emergency trauma cases will also be looked at.
Addenbrooke’s is a major regional trauma centre and treats serious emergency patients from all over the region.
One clinician at the hospital told Sky News that the review of so many patients was “creating a lot of extra work”, which was “slowing things down” for other patients awaiting treatment.
Image: Addenbrooke’s Hospital. File pic: PA
At least one extra locum consultant has been helping the team, as they work through the caseload.
Trust apologises
Sky News has been told Cambridge University Hospitals Trust had wanted to identify Ms Stohr before but had been threatened with a legal injunction.
The trust has apologised unreservedly to families and patients. But what’s troubling many is the fact concerns were raised about Ms Stohr a decade ago.
Chief executive of Cambridge University Hospitals Trust, Roland Sinker, has set up another review to examine whether opportunities were missed, and action could have been taken sooner.
The Department of Health described the ongoing situation as “incredibly concerning.”
Sir Keir Starmer promised “bold changes” as he announced he will relax rules around electric vehicles after carmakers were hit by Donald Trump’s tariffs.
Labour made a manifesto pledge to restore a 2030 ban on the sale of new petrol and diesel cars after it had been rolled back to 2035 by Rishi Sunak’s Conservative government.
Image: Starmer promises to ‘back British business’. Pic: Reuters
Sir Keir will officially confirm the ban in an announcement on Monday but regulations around manufacturing targets on electric cars and vans will be altered, to help firms in the transition.
Luxury supercar firms such as Aston Martin and McLaren will still be allowed to keep producing petrol cars beyond the 2030 date, because they only manufacture a small number of vehicles per year.
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‘Nothing off the table’ over tariffs
Petrol and diesel vans will also be allowed to be sold until 2035, along with hybrids and plug-in hybrid cars.
The government is also going to make it easier for manufacturers who do not comply with the government’s Zero Emission Vehicle (ZEV) mandate, which sets sales targets, to avoid fines, and the levies will be reduced.
Sir Keir said: “I am determined to back British brilliance.
“Now more than ever UK businesses and working people need a government that steps up, not stands aside.
“That means action, not words.”
Officials have said support for the car industry will continue to be kept under review as the full impact of the tariffs announced last week becomes clear.
Transport Secretary Heidi Alexander said the industry deserves “clarity” in the economic context.
She said: “Our ambitious package of strengthening reforms will protect and create jobs, making the UK a global automotive leader in the switch to EVs, all the while meeting our core manifesto commitment to phase out petrol and diesel vehicles by 2030.”
Mike Hawes, chief executive of the Society of Motor Manufacturers and Traders, said the government had “recognised the intense pressure manufacturers are under”, while Colin Walker, a transport analyst at the Energy and Climate Intelligence Unit, said the ZEV mandate is a “global success story” in driving a surge in sales of electric vehicles.
Tariff impact on UK businesses revealed
Some 62% of UK firms with trade exposure to the US are being negatively impacted by Donald Trump’s tariffs, according to the British Chambers of Commerce.
Its survey of more than 600 businesses also found 32% of firms with trade exposure to the US said they will increase prices in response.
The survey also found 41% of firms with no exposure to the USA said they would be negatively impacted by the tariffs.
Some 44% of firms with exposure to the US said the UK should seek to negotiate a closer trade relationship with the US, while 43% said they wanted closer trade with other markets.
Just under a quarter (21%) said they thought the UK should impose retaliatory tariffs.
The survey also found that 40% of firms considered the 10% tariffs to be better than they had expected.
It comes as KPMG warned US tariffs on UK exports could see GDP growth fall to 0.8% in 2025 and 2026.
The accountancy firm said higher tariffs on specific categories, such as cars, aluminium and steel, would more than offset the exemption on pharmaceutical exports, leaving the effective tariffs imposed on UK exports at around 12%.
Yael Selfin, chief economist at KPMG UK, said: “Given the economic impact that tariffs would cause, there is a strong incentive to seek a negotiated settlement that diminishes the need for tariffs. The UK automotive manufacturing sector is particularly exposed given the complex supply chains of some producers.”