Britain’s biggest police force is using facial recognition technology to tackle London’s worst shoplifters by matching CCTV stills to mugshots.
The Metropolitan Police said 149 suspects were identified within days after asking the capital’s 12 leading retailers last month for images of their 30 most prolific unidentified offenders.
Some of the suspects have links to serious crime, while all of them have previously been arrested for crimes including drug dealing, sexual offences, burglary, violence and possession of firearms, according to the force.
Met Commissioner Sir Mark Rowley called the results “game-changing” as his force tries to crack down on shoplifting, with its rise blamed on the cost of living crisis and organised crime.
The government has come under increasing pressure from retailers to get a grip on the retail crime responsible for the loss of an estimated £1.9 billion in revenue in the UK each year.
Policing minister Chris Philp earlier this month suggested passport photos could be integrated into the police database to find a CCTV match.
Image: Met Police Commissioner Mark Rowley. File pic
The Met said its facial recognition technology can match features against police mugshots in around a minute and that officers will now work with stores to build a case against the suspects identified from 302 CCTV stills and track them down.
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Sir Mark said: “We’re working with shops across the capital to target and track down criminals in a way we never have before.
“We’re pushing the boundaries and using innovation and technology to rapidly identify criminals.
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“The results we’ve seen so far are game-changing. The use of facial recognition in this way could revolutionise how we investigate and solve crime.”
The Met said one in 10 Londoners works in retail with more than 1,000 cases of abuse and violence reported against staff every year.
Sir Mark said the use of facial recognition technology has shown most of the suspects are career criminals involved in serious crime.
“Through this tactic we’re not only improving how we protect shops and support the business community, we’re stepping further forward in identifying and tracking down serious criminals and protecting all of London’s communities,” he said.
“The scale of business crime in London is huge. To be successful we have to be precise in our approach and this is a really promising step forward.”
The Met started using the software in August and began the retail pilot in late September.
The force says the facial recognition algorithm has been independently tested through the National Physical Laboratory with an assurance it’s 100% accurate when used retrospectively.
A threat to privacy
But Emmanuelle Andrews, from human rights charity Liberty said facial recognition technology “has no place on our streets, in our shops – or in any other areas of our lives”.
She added: “This technology threatens our privacy and stifles free speech – and we should all be worried about moves to expand its reach.
“We’re also concerned about the creep of facial recognition technology into other areas of policing.
“Let’s be clear: we cannot rely on tech to solve deep societal problems, this is an unjustified expansion of state surveillance and there are numerous alternatives.”
Around 50,000 shoplifting incidents were reported to the Met last year, estimated to be between 5% and 10% of the offences that are actually committed.
The mother of murdered teenager Brianna Ghey is calling on the government to introduce a ban on mobile phones in schools – a move she says will not only safeguard children, but also improve their behaviour and engagement in class.
In the lead-up to the attack, her killers had spent time on the dark web. At the same time, Brianna was also trapped online, struggling with a phone addiction.
Her mother Esther Ghey’s Phone Free Education campaign is driven by her personal experiences as a parent and the impact Brianna’s phone use had on her education.
Image: Brianna Ghey struggled with a mobile phone addiction, according to her mother
“All the arguments that me and Brianna had were down to her phone use,” Esther said.
“But even in school, she had issues and I used to have phone calls from the school saying that Brianna wouldn’t put her phone away.”
Brianna, who was transgender, struggled with an eating disorder and also self-harmed.
Her mother says the constant time she spent online exacerbated those issues, while impacting her behaviour at school, where she had 120 safeguarding logs and 116 behaviour incidents recorded by her teachers.
Image: Esther Ghey said she had calls from her daughter’s school saying that ‘Brianna wouldn’t put her phone away’
“It was so difficult as a parent, because I felt in one way that I was failing and then in another way, and this is really difficult for me to speak about, I was so annoyed with Brianna,” she recalled.
“I thought, why can’t you just go to school, get your head down and just focus on your education, because this is important.
“Only now, after two years of being immersed in this world, do I realise that actually, it’s so much harder than that.”
Research by the Children’s Commission has shown that 79% of secondary schools are still allowing pupils to bring their mobile phones into school, and even into classrooms.
Image: Brianna’s school introduced a ban on mobile phones in September last year
How phone ban is working at Brianna’s old school
Esther is campaigning for government guidance on phones to become statutory, with funding also set aside for the equipment to help schools implement the ban, arguing the lack of legislation is “setting children up to fail”.
At Birchwood Community High School in Warrington, where Brianna was a pupil, they introduced a ban on phones last September.
At the beginning of the day, pupils turn off their phones and place them in pouches, which are locked. At the end of the school day, the pouches are then unlocked.
Image: Pupils at Birchwood Community High School in Warrington place their phones in pouches, which are then locked
The headteacher, Emma Mills, said introducing these measures has come with several benefits.
“It’s had an impact in all areas of school, and it’s actually had a really positive impact in ways that I didn’t foresee,” said Ms Mills.
“Attendance has improved this year. In terms of behaviour, behaviour has improved. We’ve had no permanent exclusions this year in school, which is actually the first time since I’ve been headteacher in six years, there’s been no permanent exclusion.”
This summer, the school also saw its best-ever GCSE results in the core subjects of Science, maths, and English.
Image: Emma Mills, headteacher at Birchwood Community High School in Warrington
‘They can live without their phones’
For Ms Mills, another significant change has been the atmosphere in the school.
“They’re not as worried, they’re not as distracted,” Ms Mills said.
“They’ve realised that they can live without their phones. Something else we’ve really noticed is that it’s a bit louder in school at breaks and lunch times. It’s because they’re talking more, they’re interacting more, and they’re communicating more.”
The positive impact of a ban at Brianna’s old school has served as encouragement to Esther, who has written an open letter addressed to Sir Keir Starmer and Education Secretary Bridget Phillipson, asking for government support.
Police across the UK dealt with more than 3,000 protests over three months this summer – more than three times as many as just two years ago.
There were 3,081 protests this June, July, and August across England, Wales, Scotland and Northern Ireland, figures from the National Police Chiefs’ Council have revealed.
Last summer, when riots were raging across the country following the Southport murders, police dealt with 2,942 protests. In 2023, it was 928.
The summer months this year have been dominated by widespread demonstrations, some against the ban on Palestine Action and others against housing asylum seekers in hotels.
Image: Counter-protesters with police as people take part in a Stand Up To Racism rally in Orpington in August. Pic: PA
‘Increasing tension’
Gavin Stephens, chairman of the NPCC, said it was clear that there has been “more community tension and more division”, adding that “we all have a responsibility, policing included, to set the tone”.
“Anybody in a leadership position should think about how we can reduce and defuse tensions and not sow division,” Mr Stephens said.
The senior official said protests this year were a “chronic pressure” for police compared to last year’s disorder, which was acute.
“This is not talking about the volume of protest, and this is not a commentary from policing on people’s right to protest peacefully,” he said.
“We absolutely support that in a democracy, but we do know that there is a climate of increasing tension and polarity in what we’re seeing.”
He is convinced communities will be able to reunite and “reset”, and said claims that the UK is on the verge of civil disobedience are “exaggerated”.
The group of Thames Water lenders aiming to rescue the company have set out plans for £20.5bn of investment to bolster performance.
The proposals, submitted to the regulator for consideration, include commitments to spending £9.4bn on sewage and water assets over the next five years, up 45% on current levels, to prevent spills and leaks respectively.
Of this, £3.9bn would go towards the worst performing sewage treatment sites following a series of fines against Thames Water, and other major operators, over substandard storm overflow systems.
It said this would be achieved at the 2025-30 bill levels already in place, so no further increases would be needed, but it continued to argue that leniency over poor performance will be needed to effect the turnaround.
The creditors have named their consortium London & Valley Water.
It effectively already owns Thames Water under the terms of a financial restructuring agreed early in the summer but Ofwat is yet to give its verdict on whether the consortium can run the company, averting the prospect of it being placed in a special administration regime.
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1:32
Is Thames Water a step closer to nationalisation?
Thames is on the brink of nationalisation because of the scale of its financial troubles, with debts above £17bn.
Without a deal the consortium, which includes investment heavyweights Elliott Management and BlackRock, would be wiped out.
Ofwat, which is to be scrapped under a shake-up of oversight, is looking at the operational plan separately to its proposed capital structure.
The latter is expected to be revealed later this month.
Sky News revealed on Monday that the consortium was to offer an additional £1bn-plus sweetener in a bid to persuade Ofwat and the government to back the rescue.
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2:35
Thames Water handed record fine
Mike McTighe, the chairman designate of London & Valley Water, said: “Over the next 10 years the investment we will channel into Thames Water’s network will make it one of the biggest infrastructure projects in the country.
“Our core focus will be on improving performance for customers, maintaining the highest standards of drinking water, reducing pollution and overcoming the many other challenges Thames Water faces.
“This turnaround has the opportunity to transform essential services for 16 million customers, clean up our waterways and rebuild public trust.”
The government has clearly signalled its preference that a market-based solution is secured for Thames Water, though it has lined up a restructuring firm to advise on planning in the event the proposed rescue deal fails.
A major challenge for the consortium is convincing officials that it has the experience and people behind it to meet the demands of running a water company of Thames Water’s size, serving about a quarter of the country’s population.