NYT reporter blames Hertz for his own ignorance of EV range and charging
We’ve all read so-called “range anxiety” stories — and most EV owners know they amount to a hill of beans when it comes to the lived experience of electric cars. And yet, there seems to be a narrative in mainstream media that range anxiety is the key issue when it comes to EV adoption, one that they’re rather keen on pushing whenever the opportunity arises.
The New York Times published an article this week in which one of its climate reporters — one who claims to have had experience driving and charging Teslas in the past — describes an incident that ended with his depleted rental Volvo C40 Recharge being towed away by Hertz in rural Minnesota.
The blame, according to that Times reporter, lies at the feet of Hertz for not informing him of the few charging stations where he was headed (how would they know?), the C40 Recharge’s “slow” recharge speed (it supports 149kW DC), and the general state of US charging infrastructure (read: the one charger he found was too slow).
The reporter also briefly blames himself for choosing an EV for a trip into rural farming country without checking on the availability of charging stations, but this seems rather beside the overall story he’s attempting to drive home here: EVs and EV infrastructure aren’t “ready” for regular Americans. From the article:
But for now, if electric vehicles can’t get me from Minneapolis to the South Dakota border and back, they’re almost certainly not ready for the great American road trip.
The facts of the story are as follows.
- The reporter rents a C40 Recharge from Hertz in Minneapolis.
- He says the vehicle has 200 miles of indicated range (read: it probably wasn’t fully charged — the C40 offers 226 miles of EPA range), but knows that he has planned a 308-mile round-trip journey with deadlines.
- He finds a single (6kW) charger while en route and stops to use it, but it’s Very Slow (“2%” added in 30 minutes).
- He decides to go on anyway, hoping there will be more charging stations ahead (he does not appear to research this at all). There aren’t any.
- He arrives at a farm near the South Dakota border with 20% charge remaining (45 miles) and charges the car on an AC wall outlet for 15 hours, adding 20 miles of range (so, 65 miles, presumably — this will become important later).
- He decided that because there are no chargers within 50 miles of the farm, he has to call Hertz and have them tow the car, which they do, and he gets a ride with a friend back to Minneapolis.
- Hertz charges him a $700 tow fee, and he works with Hertz PR to get this refunded because he believes the fee is unjust.
A few things come to mind.
First, I can’t even begin to understand how any of this is Hertz’s problem. This person used a rental vehicle in a way that was likely to leave it stranded and is blaming the rental company for this? Is this any different than renting a Ford Mustang and then blaming Hertz when it gets stuck on a washed-out dirt road in the backcountry? Did he even tell Hertz what his route was? Did he truly expect them to say something like, “Hey, this is probably going to mean planning your charging carefully”? His justification here is borderline ridiculous.
But Hertz deserves some blame too. The company rented me a car that was slow to charge, and did nothing to warn me about the dearth of charging stations outside of Minneapolis. Surprising me with a huge fee poured salt on the wound.
Second, his assertion that this was a “slow charging” car. Now, this is just flatly wrong — the C40 Recharge supports 149kW DC fast charging. While you’ll be lucky to find something like that out in the Minnesota sticks (barring Tesla Superchargers), a 50kW charger plugged in for an hour would likely have avoided this whole debacle.
Third, the whole chain of events here is a comedy of errors. I bothered to actually do some Google Maps sleuthing, and everything about this outcome was utterly avoidable. The reporter claims that a 6kW Blink charger was the “only” option on his way back to Minneapolis, but that was only after he’d passed a 50kW ChargePoint about 60 miles into his journey, presumably with around 140 miles of indicated range remaining on the C40. Had he stopped there and charged near to full, he’d have been able to hit the same station on the way back for a brief second charge before returning the car the next day.
All this is to say: The person who ended up in this situation was a victim of their own ignorance. Nothing more, nothing less. In choosing to use a vehicle with an understood set of capabilities and limitations, he chose not to inform himself and instead ended up in a debacle whose summary analysis should have started and ended at “well, that was stupid of me.”
As icing on the cake, his claim about the car being unable to reach another charging station after adding 20 miles of range at the farmhouse overnight seems dubious. A ZEF 50kW station in Marshall, Minnesota, is at most 65 miles from wherever this person was headed, and likely a bit closer (I picked a town that would have actually made for a round trip longer than the 308 miles the reporter claimed).
The article says that the car showed no chargers “within 50 miles” of the farm, so presumably that means anything beyond that radius just… didn’t exist?
I get it: When traveling for work, considering the peculiarities and planning necessary for your means of conveyance is probably not the first thing on your mind. But when you’re taking a 300-plus-mile road trip in rural Minnesota in an electric car, you should probably be thinking about this stuff.
And as for Hertz refunding that $700 tow fee, while I’m not going to say I love anything about Hertz as a company, it sure seems like they did it to avoid the ire of The New York Times more than any belief this person had a valid grievance.
EVs aren’t complicated. This person’s trip was entirely feasible — with five minutes of planning. They chose not to put in that five minutes and ended up stranded. I don’t think electric cars or their infrastructure are to blame.
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Just like it says on the tin – retailers are advertising killer deals on the fun-to-drive Kia Niro EV, with one midwest auto dealer reporting more than $10,000 off the sticker price of the Niro EV Wind. That’s nearly 25% off the top line price!
SKIP THE STORY: get straight to the deals.
The Kia Niro EV gets overshadowed by its objectively excellent EV6 and EV9 stablemates – both of which are currently available with substantial lease cash and 0% APR financing, in fact – but that doesn’t mean it’s not an excellent little electric runabout in its own right.
The last time I had a Niro EV tester, my kids loved it, I liked that it was quicker and more tossable than I expected it to be, and my wife liked the fact that “it doesn’t look electric. It looks normal.” And, with well over 200 miles of real world range (EPA-rated range is 253 miles), it was more than up to the task of commuting around Chicago and making the trip up to the Great Wolf Lodge in Gurnee and back without even needing to look for a charger.
It’s not the primary family hauler I’d choose – but as a second car? As a primary car for a slightly smaller family (1-2 kids, instead of 3-4)? The Kia Niro EV Wind, with a $42,470 MSRP, seems like a solid, “can’t go wrong” sort of choice. You know?
You won’t even have to pay that much, though. Raymond Kia in Antioch, Illinois is advertising a $42,470 Niro EV for $32,431 (that’s $10,039, or about 24% off the MSRP), and several others are advertising prices in the $33,000 range.
And, while we’re at it:
Kia Niro EV gallery
SOURCE | IMAGES: CarsDirect, Edmunds, Raymond Kia.
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Many school districts who used EPA funding to help purchase Lion Electric school buses are now stuck with broken down or unsafe vehicles – but Lion’s new Canadian investors seemingly have no plans to make things right.
“All four Lion buses that we own are currently parked and not being used,” Coleen Souza, interim transportation director of Winthrop Public Schools, told Jay Traugott over at Clean Trucking. “Two of them are in need of repairs which would cost us money which we are not willing to invest in because the buses do not run for more than a month before needing more repairs.”
The story is much the same at other US school districts who deployed Lion Electric buses over the last few years – and the trouble they describe isn’t isolated to a single component or system. One district we spoke to had onboard chargers that failed almost immediately after being plugged into a L2 AC charger. Another that spoke to Traugott reported emergency door gaps, power steering failure, loss of power, and braking issues.
As bad as the revelations of safety and drivability issues and $250 million in unresolved debt have been, it’s the objectively stupid design choices that have been the most shocking.
“Lion built an auxiliary diesel heater to heat the bus, essentially writing the manual as they went,” explained a school superintendent in the midwest, who asked not to be named. “It was fascinating to watch but there were design flaws with the heater. For example, the intakes pointed downward and we’re driving across rural roads and the intake sucks in that dirt.”
“Using a diesel-powered heater to warm an electric bus also somewhat defeats the purpose of going 100% zero-emissions,” added Traugott.
Despite a new electric school bus rebate and a fresh cash injection from Vincent Chiara, president of Quebec real estate powerhouse Groupe MACH, and Lion director Pierre Wilkie, however, it seems like no help is coming.
It just gets worse and worse
Despite early speculation – some of it my own, in fact – that the new investors would take the Canadian government up on its offer to help subsidize more electric school bus production and honor the company’s outstanding warranty claims, it appears the only vehicle line the new investors are interested in reviving are the the Class 8 electric semi manufacturing operations in Saint-Jérôme, Quebec.
The US school districts who spent tens of millions of taxpayer dollars in the hopes that Lion buses would help decarbonize their fleets and reduce students’ exposure to harmful diesel emissions? Many of them are back to using diesel, while others are trying to get their deposits back so they can buy something else.
Here’s hoping any school districts on the fence for electrification recognize that their are very real, very well-engineered, and very financially sound electric school bus manufacturers out there who can deliver on their promises.
SOURCES: Chicago Tribune, Clean Trucking, Electrical Business.
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Mitsubishi is partnering with Ample and Yamoto Transports to deploy an innovative new battery swap network for electric cars in its Japanese home market — but it’s not just for electric cars. Mitsubishi Fuso commercial trucks are getting in on the action, too!
Despite a number of early EV adopters with an overdeveloped concept of ownership, battery swap technology has proven to be both extremely effective and extremely positive to the overall EV ownership experience. And when you see how simple it is to add hundreds of miles of driving in just 100 seconds — quicker, in many cases, than pumping a tank of liquid fuel into an ICE-powered car — you might come around, yourself.
That seems to be what Mitsubishi thinks, anyway, and they’re hoping they’ll be your go-to choice when it’s time to electrify your regional and last-mile commercial delivery fleet(s) by launching a multi-year pilot program to deploy more than 150 battery-swappable commercial electric vehicles and 14 modular battery swapping stations across Tokyo, where the company plans to showcase its “five minute charging” tech in full view of hundreds of commercial fleets and, crucially, the executives of the companies that own and manage them.
A truck like the Mitsubishi eCanter typically requires a full night of AC charging to top off its batteries, and at least an hour or two on DC charging in Japan, according to Fuso. This joint pilot by Mitsubishi, Mitsubishi Fuso Trucks, and Ample aims to circumvent this issue of forced downtime with its swappable batteries, supporting vehicle uptime by delivering a full charge within minutes. The move is meant to encourage the transport industry’s EV shift while creating a depository of stored energy that can be deployed to the grid in the event of a natural disaster — something Mitsubishi in Japan has been working on for years.
Trucks like the eCanter already serve a number of roles throughout the global truck market, including municipal waste collection, regional delivery support, and more.
The pilot is backed by Tokyo Metropolitan Government’s “Technology Development Support Project for Promoting New Energy,” with local delivery operator Yamato Transport testing swappable EVs for delivery operations on both its eCanter light-duty trucks and Mitsubishi Minicab kei-class electric vans.
Electrek’s Take
Electrifying the commercial truck fleet is a key part of decarbonizing city truck fleets – not just here in the US, but around the world. I called the eCanter, “a great product for moving stuff around densely packed city streets,” and eliminating the corporate fear of EV charging in the wild just makes it an even better product for that purpose.
Here’s hoping we see more “right size” electric solutions like this one (and more battery swapping tech) in small towns and tight urban environments stateside somewhat sooner than later.
SOURCES | IMAGES: Mitsubishi, Fuso.
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