Connect with us

Published

on

As the latest step in the saga of recalled Chevy Bolts, GM is offering owners of ’20-’22 Bolts early payment of $1,400 of an anticipated class action settlement in exchange for installing a piece of diagnostics software that the company says will detect whether batteries require a full replacement.

The Chevy Bolt recall process has been quite long and complicated. In short, some Chevy Bolts were found to have a battery defect from supplier LG, which forced GM to recall all Bolts, take the model out of production for several months, and eventually promise battery replacements to all affected owners.

In June, GM announced that it would stop replacing 2020-2022 Chevy Bolt Batteries and would instead verify the integrity of the battery with software over a period of 6,200 miles in which Bolt owners were only allowed to charge their batteries to 80% or ~207 of the original EPA’s 259-mile range.

A spokesperson in response at the time gave us the following statement:

GM will provide owners of certain 2020-2022 Chevrolet Bolt EV and EUVs covered under a previously announced recall a new advanced diagnostics software. The software will continually monitor the battery to detect any potential anomalies and, if none are detected after approximately 6,200 miles (10,000 km) of use, the battery will automatically return to 100% state of charge without a return trip to the dealer.

If an anomaly is detected, the software will alert the owner via a message on the driver information center and the owner should then contact their dealer to schedule a battery or module replacement. 

The software is free and will need to be installed by their dealer via a brief service appointment.

Owners of certain 2020-2022 model year Bolt EV and EUVs, can start to schedule installation at their Chevy EV dealer June 13, 2023. 

GENERAL MOTORS, June 2023

GM replaced most batteries on ’17-’19 Bolts but then ended up offering software diagnostics instead of battery replacements to many ’20-’22 model year Bolts. GM says that the software will detect which batteries actually require a fix, but the software requires 6,214 miles/10,000 km worth of driving to detect these problems, during which time charging must be limited to 80%.

This left many customers aggrieved at being promised a new battery and not receiving it, and further, at needing to wait some number of months with restricted charging before receiving a solution. Or, in the case of low-mileage customers, that 6,214 miles might even take years – which brings up a conflict with GM’s insistence that the diagnostic period be finished by March 31, 2025, in order to qualify owners for an extended warranty for a replaced battery pack.

Now, GM is trying to sweeten the pot to get customers to install the “software final remedy” by offering early/upfront payment of an anticipated $1,400 class action settlement. The payment comes in the form of a Visa eRewards card that can be used for online purchases.

GM made the announcement last night via spokesperson:

GM is announcing a compensation program for 2020-22 Bolt EV/EUV owners upon installation of the final advanced diagnostic software as part of the original battery recall. Owners are eligible to receive a $1,400 Visa eReward card upon installation. This applies to Bolt EV/EUV owners in the US only. We’re grateful to our customers for their patience and understanding.

GM Spokesperson

But you can only get this early payment if you install the “software final remedy” before December 31, 2023, and sign a legal release associated with taking the payment. If you don’t, you’ll have to wait for the class action to be sorted out. The compensation program only applies to owners involved in recall N212345944.

If the class action settlement ends up being more than $1,400, GM says that the difference will still be paid out to owners who take advantage of this early compensation offer.

Owners who are part of the recall can expect to get letters soon with information and a unique PIN to enter into GM’s compensation program website at chevy.com/boltcompensation. More details can be found on GM’s Bolt Compensation Program FAQ.

Electrek’s Take

This whole recall situation has been quite disappointing, as it seems like GM has fumbled the ball several times. When GM originally proposed the software solution, our publisher, Seth Weintraub, who is a Bolt owner himself, suggested a few ways off the top of his head that GM could have done a better job:

•Told ’20-’22 owners about the change so they don’t have to hear about it on Facebook (or Electrek!)

•Explained the reason for the change: Something like, “Only 1% of battery modules could be defective and our software will root these out.”

•Offered to make the battery warranty the same time duration as getting a new battery with a “GM Verified” on battery so it doesn’t hurt the resale value.

•Give those with diagnostics free Onstar and lifetime premium app features for their trouble. Maybe some more EVGO miles, tire rotations, $500 off Equinox, etc. too?

•Thank them for their patience and tell/show them that they are valued.

That said, the recall also probably had a lot to do with the Bolt getting a $6,000 price cut and becoming a screaming deal that we also named Electrek’s Vehicle of the Year because of its incredible value.

Though the Bolt is currently slated to go out of production at the end of this year, but after GM pushed back its plans to convert its Orion plant to SIlverado EV production by a year, we think that GM should just keep making the Bolt until a Boltium is available.

As for this new offer, I’m not sure what to make of it. It does primarily seem like a way to get people to install the software update so that this whole thing can finally be over with, or at least, so the finish line can be within sight for GM and they can plan how many batteries they’ll need and when.

But after years of poor communication over this issue from GM, many customers may rightly be distrustful of GM’s proposed remedies. Some will probably be hesitant to take this deal, thinking that they are signing away some rights, or some capabilities of their vehicle for an extended period of time, for a one-time payout.

All we can do is tell customers to do their best to read through the FAQ and through the “Release of Specified Claims” (available by entering your PIN into the Compensation Program website) before signing anything.

FTC: We use income earning auto affiliate links. More.

Continue Reading

Environment

Mitsubishi Fuso cleans up, putting 89 electric garbage trucks to work in Greece

Published

on

By

Mitsubishi Fuso cleans up, putting 89 electric garbage trucks to work in Greece

The Greek cities of Athens and Thessaloniki are popular tourist spots, and those tourists are about to breathe a little bit easier – literally! – thanks to nearly 90 new electric garbage trucks from Mitsubishi Fuso.

The Daimler-owned Mitsubishi Fuso brand has been making big moves since export of its newest electric eCanter medium duty truck kicked off earlier this year. First expanding to Hong Kong, and now taking orders in the EU.

“Thanks to its compact dimensions and high chassis load capacity, the electric Next Generation eCanter is ideal for waste disposal companies that drive on narrow roads,” says Florian Schulz, Head of Sales, Marketing and Customer Services. “In addition, the vehicle is locally emission-free and quiet, so that garbage can be emptied early in the morning in densely populated areas. This makes it particularly suitable for municipal applications.”

One of the most important goals the cities’ governments had was to quiet down the garbage collection process. To that end, Greek body manufacturer KAOUSSIS has put a lot of development work into the upfit body to quiet the hydraulic and compaction actions. The company is calling its refuse body “the first of its kind,” creating a market advantage for the electric eCanter while meeting all EU technical regulations for operating waste disposal vehicles with standing personnel.

The hydraulic system employs proportional, electro-hydraulically operated directional valves that operate at a maximum pressure of 180 bar. KAOUSSIS says it’s specially designed for EVs, and is compatible with garbage bins between 80 and 390 liter (aka: really big) capacities. The lift also features a dynamic weighing system that records the weight of the waste with an accuracy of up to ±0.5 kg (about a pound).

“We have had a very close cooperation with KAOUSSIS for over 30 years,” says Antonios Evangeloulis, Director of Sales & Marketing of the Greek importer & general agent for Daimler truck products and services Star Automotive Hellas. “All the necessary tools, safety measures, technicians, training and certifications are in place and we are able to offer excellent after-sales support for these vehicles. Overall, it was an exciting project that we were able to realize together.”

Forty of the new electric refuse trucks are expected to be deployed by the end of November, with the balance expected to be delivered over the course of 2025.

Electrek’s Take

Mitsubishi Fuso eCanter; via Daimler Trucks.

Electrifying the commercial truck fleet is a key part of decarbonizing city truck fleets – not just here in the US, but around the world. I called the eCanter, “a great product for moving stuff around densely packed city streets,” and garbage is definitely “stuff.”

Here’s hoping we see more “right size” electric solutions like this one in small towns and tight urban environments stateside somewhat sooner than later.

SOURCE | IMAGES: Daimler Trucks, via Charged EVs.

FTC: We use income earning auto affiliate links. More.

Continue Reading

Environment

Italian DC fast charger maker Alpitronic enters the US market [video]

Published

on

By

Italian DC fast charger maker Alpitronic enters the US market [video]

Electrek‘s Seth Weintraub went to Alpitronic America’s new HQ to speak with CEO Mike Doucleff about its plans to roll out its ultra-fast chargers across the US.

Bolzano, Italy-based Alpitronic was founded in 2009, and it specializes in the development and production of DC fast chargers. The global company’s best-known product line is the Hypercharger, an ultra-fast EV charging station that can deliver charging power from 50 kW to 400 kW, depending on the model.

Alpitronic Americas recently announced an agreement with Mercedes-Benz High-Power Charging to become the first DC fast-charging network to deploy Hypercharger 400 units at scale in the US.

Alpitronics Americas’ new headquarters’ 68,000-square-foot office and industrial space in Charlotte, North Carolina, includes a diagnostics laboratory and repair center, a spare parts warehouse, a training center, and space for as many as 300 employees.

The Bolzano, Italy-based company’s Hyperchargers achieve, on average, an efficiency rate greater than 97.5%, and that its repair and service network can service chargers anywhere in the US.

Alpitronic cofounder and CEO Philipp Senoner said, “As a natural part of Alpitronic’s growth, we are anxious to expand our industry-leading Hypercharger network from Europe, where we are market-share leader, to North America. We are pleased with the talent we are finding in North Carolina and look forward to setting a new standard for the EV charging network in the US.”

Alpitronic chargers support all EV brands. Pre-production units have been tested publicly in Rock Hill, SC, and Portland, OR. The first US-built, public chargers are expected to be installed and available in October.

Seth and Mike Doucleff discuss what Aliptronic’s main driver was to come to the US, what attracted them to Charlotte, and what the company thinks the future of DC fast chargers is in the US, among other things. Their conversation begins at 00:41 on the Electrek podcast below:


To limit power outages and make your home more resilient, consider going solar with a battery storage system. In order to find a trusted, reliable solar installer near you that offers competitive pricing, check out EnergySage, a free service that makes it easy for you to go solar. They have hundreds of pre-vetted solar installers competing for your business, ensuring you get high-quality solutions and save 20-30% compared to going it alone. Plus, it’s free to use and you won’t get sales calls until you select an installer and you share your phone number with them.

Your personalized solar quotes are easy to compare online and you’ll get access to unbiased Energy Advisers to help you every step of the way. Get started here. –trusted affiliate link*

FTC: We use income earning auto affiliate links. More.

Continue Reading

Environment

Volvo CE rolls out some new hotness at Volvo Days 2024 [part 1]

Published

on

By

Volvo CE rolls out some new hotness at Volvo Days 2024 [part 1]

This week, Volvo Group held its once-every-three-years “Volvo Days” event in Shippensburg, PA for the first time since the pandemic, showing off tons (literally!) of new equipment, new trucks, and new concepts – including a couple of “world’s first” debuts.

What is Volvo Days? That might require a bit of background …

The heavy equipment world operates on something of a three-year cycle. ConExpo, the industry’s biggest trade show, happens every three years. That sets the tone, with companies showing off all their hottest concepts and forward-thinking new projects. That’s year 1. Year 2 is typically when shows like Volvo Days typically take place, with manufacturers rolling out the production versions of the concepts they showed at ConExpo and inviting a mix of dealers, end-users, and journalists in to try out some of what got showed at ConExpo. Year 3 is more insular, with the manufacturers bringing in salespeople to get them trained on new products and prepare them for how to talk about what the company is planning to show at next year’s ConExpo.

ConExpo was last year, so this year we get Volvo Days – for the first time since 2018, in fact, since the 2021 event was canceled due to COVID. That makes this the first Volvo Days in six years … and expectations were high.

The kickoff

Volvo Days, night 1; kickoff.

Volvo kicked off the week’s events with a drone display highlighting the company’s construction equipment history – appropriate, given that the event was held at Volvo CE’s Pennsylvania engineering and production campus. The drone show was followed by a genuinely impressive, highly choreographed equipment ballet that featured new electric equipment shown for the first time in North America, as well as the new-for-2025 Volvo VNL and Mack MD Electric trucks doing some heavy lifting and hauling.

The show lasted well over thirty minutes, and it was impossible for me to keep track of everything that was happening, but you can get a sense of it in the video (above).

Compact electric equipment

Volvo had its new, in-production L20/120 Electric wheel loader and ECR25 Electric excavator front and center in its reception center, along with information highlighting their competitive advantages in the compact equipment space.

The best thing about Volvo Days, however, isn’t that they have interesting vehicles on display – it’s the fact that nearly every one of those interesting vehicles is available to experience first hand … including the 30-ton EC230 Electric excavator.

Volvo Electric excavators with Steelwrist; photo by the author.

All the electric excavators (even the mini) were incredibly smooth and quiet, with noticeably fewer vibrations than their diesel counterparts … which we also got to play with.

That said, I’m not a “real” equipment operator, which means my seat of the pants impressions are probably worth less than those of the people who use these things every day. That’s why I was glad to have Mike Switzer, my co-host on The Heavy Equipment Podcast, along for the ride.

“It’s really impressive, and the articulation on the Steelwrist is incredible,” Mike told me, after hopping out of the demo EC230. “I’ve seen it before, obviously, but I’ve never had a chance to use it. I think every municipality needs to take a look at that.”

Electric compaction

Volvo electric compactors; image by the author.

Over on the compaction side, Volvo had its DD25 Electric vibrating drum compactor on display – where the all-electric tandem roller was joined by two all-new siblings being shown off for the first time ever: a pre-production DD15 Electric “mini” compactor prototype seemingly designed for sidewalks and driveways, and the TC13 Electric trench compactor.

The TC13 Electric is designed as a walk-behind unit that uses its heavy batteries to provide the compaction mass – but those heavy batteries won’t get depleted in the hour or so of operation that most trench compactors see on a busy day. To keep the little TC13 useful throughout the day, Volvo gave it a pair of 110 and 220V outlets.

TC13 power outlets; photo by the author.

Specs weren’t released, but Volvo’s compaction brand manager claimed those outlets were more than capable of keeping the rest of the job site’s battery-operated tools running all day long, and even packed enough juice (in a pinch) to power a portable office, table saw, or drill press.

“Did you see his face when I asked if it could run an arc welder?” asked Mike, smiling. “He said, ‘It’s not something we’d advise,’ but you could tell he liked that question.”

Yeah, he did!

Electrek’s Take

Jo Borrás looking for prizes; photo by Jefferson Yin.

Somewhere around the twenty minute mark of the “equipment ballet” show, something broke inside my brain. I think it was the sparks flying off the bucket when the L20 Electric scooped up a few thousand pounds of gravel and sand at full speed, scraping its bucket along the ground. Maybe it was the hydrogen-powered articulated loader, or the open bar.

Regardless, one thing that was made very clear at Volvo Days ’24 is that, while other companies are still developing the initial entries into the electric commercial vehicle space, Volvo has not just a full line of products – but an expanding line of products, with the company entering new spaces specifically because of the unique advantages electric offers.

As Volvo’s North American President, Scott Young, explains, the future is electric, and Volvo’s vision for the future has the company firmly in the leadership position … but more on that in part 2.

ORIGINAL CONTENT FROM ELECTREK.

FTC: We use income earning auto affiliate links. More.

Continue Reading

Trending