Amazon’s focus on speed, surveillance drives higher warehouse worker injuries, study finds
An employee looks for items in one of the corridors at an Amazon warehouse.
Carlos Jasso | Reuters
Amazon warehouse workers are suffering physical injuries and mental stress on the job as a result of the company’s extreme focus on speed and pervasive surveillance, according to a new study.
The study, released Wednesday by the University of Illinois Chicago’s Center for Urban Economic Development, includes responses from 1,484 current Amazon workers across 42 states and 451 facilities, in what the authors are calling the largest nationwide survey of Amazon workers to date.
Nearly 70% of Amazon employees who participated in the survey said they’ve had to take unpaid time off due to pain or exhaustion suffered on the job in the past month, while 34% have had to do so three or more times. The most common injury reported by workers was sprains, strains or tears, and nearly half of respondents said they had moderate or severe pain in the leg, knee or foot in the last three months on the job. More than half of workers said they’re burned out from their work at the company, and that response rate intensified the longer the employee had worked at Amazon.
The data adds to a drumbeat of scrutiny around Amazon’s workplace safety and treatment of warehouse employees. Regulators, lawmakers, rights groups and employees have criticized Amazon — which is the second-largest employer in the U.S., behind Walmart — over its labor record. The researchers estimate Amazon is the largest warehouse employer in the country, accounting for an estimated 29% of workers in the industry.
Amazon had roughly 1.46 million employees globally, as of the quarter ended June 30, and the majority are warehouse and delivery workers.
The Occupational Safety and Health Administration and the U.S. Attorney’s Office are investigating conditions at several warehouses, while the U.S. Department of Justice is examining whether Amazon underreports injuries. In June, a Senate committee led by Sen. Bernie Sanders, I-Vt., also launched a probe into Amazon’s warehouse safety.
Amazon has said it has made progress on lowering injury rates and that the company has made adjustments to working environments in order to reduce strain and repetitive movements. It has begun to automate some tasks and is also rolling out more robotic systems in warehouse facilities that the company claims can improve safety, although that prospect has been debated.
About 64% of workers who participated in the survey said they feel the safety of workers is a high priority at Amazon, but that sentiment is lower among those who reported negative impacts to their physical health from the job.
Workers fulfill orders at an Amazon fulfillment center on Prime Day in Melville, New York, US, on Tuesday, July 11, 2023.
Johnny Milano | Bloomberg | Getty Images
Role of speed and surveillance
Safety critics have increasingly zeroed in on Amazon’s speedy pace of work and close monitoring of employee productivity as factors that lead to a heightened risk of injuries.
The survey results underscored that point, finding that those who reported injuries on the job while working at Amazon are more likely to say that keeping up is hard than workers who have not been injured.
Approximately 44% of workers surveyed said they couldn’t take breaks when they need to, according to the study. “A key mechanism for workers to maintain a fast pace of work without injury is the ability to take breaks and recover from periods of intense work,” the researchers said.
Employees pointed to “technology-enabled workplace monitoring” as something that reinforces the pace of work, while 53% of respondents said they always or most of the time “feel a sense of being watched or monitored in their work at the company.”
“We see clear evidence in our data that work intensity and monitoring contribute to negative health outcomes,” the researchers said.
Amazon uses a variety of metrics to measure warehouse workers’ activity on the job, the researchers said, including rate, or the number of tasks they’re expected to complete per hour; task time, which measures the average time between scans with a barcode scanner; and idle time, or “time off task,” which measures time a worker isn’t scanning items while on the clock.
Workers have argued that the time off task policy makes working conditions more strenuous and that it’s used as a tool to surveil workers. Amazon in 2021 adjusted its time off task policy so that it averages data over a longer period.
WATCH: Amazon’s worker safety hazards come under fire from regulators and the DOJ
Chief executive officer of Google Sundar Pichai.
Marek Antoni Iwanczuk | Sopa Images | Lightrocket | Getty Images
Google on Friday made the latest a splash in the AI talent wars, announcing an agreement to bring in Varun Mohan, co-founder and CEO of artificial intelligence coding startup Windsurf.
As part of the deal, Google will also hire other senior Windsurf research and development employees. Google is not investing in Windsurf, but the search giant will take a nonexclusive license to certain Windsurf technology, according to a person familiar with the matter. Windsurf remains free to license its technology to others.
“We’re excited to welcome some top AI coding talent from Windsurf’s team to Google DeepMind to advance our work in agentic coding,” a Google spokesperson wrote in an email. “We’re excited to continue bringing the benefits of Gemini to software developers everywhere.”
The deal between Google and Windsurf comes after the AI coding startup had been in talks with OpenAI for a $3 billion acquisition deal, CNBC reported in April. OpenAI did not immediately respond to a request for comment.
The move ratchets up the talent war in AI particularly among prominent companies. Meta has made lucrative job offers to several employees at OpenAI in recent weeks. Most notably, the Facebook parent added Scale AI founder Alexandr Wang to lead its AI strategy as part of a $14.3 billion investment into his startup.
Douglas Chen, another Windsurf co-founder, will be among those joining Google in the deal, Jeff Wang, the startup’s new interim CEO and its head of business for the past two years, wrote in a post on X.
“Most of Windsurf’s world-class team will continue to build the Windsurf product with the goal of maximizing its impact in the enterprise,” Wang wrote.
Windsurf has become more popular this year as an option for so-called vibe coding, which is the process of using new age AI tools to write code. Developers and non-developers have embraced the concept, leading to more revenue for Windsurf and competitors, such as Cursor, which OpenAI also looked at buying. All the interest has led investors to assign higher valuations to the startups.
This isn’t the first time Google has hired select people out of a startup. It did the same with Character.AI last summer. Amazon and Microsoft have also absorbed AI talent in this fashion, with the Adept and Inflection deals, respectively.
Microsoft is pushing an agent mode in its Visual Studio Code editor for vibe coding. In April, Microsoft CEO Satya Nadella said AI is composing as much of 30% of his company’s code.
The Verge reported the Google-Windsurf deal earlier on Friday.
Technology
Nvidia’s Jensen Huang sells more than $36 million in stock, catches Warren Buffett in net worth
Jensen Huang, CEO of Nvidia, holds a motherboard as he speaks during the Viva Technology conference dedicated to innovation and startups at Porte de Versailles exhibition center in Paris, France, on June 11, 2025.
Gonzalo Fuentes | Reuters
Nvidia CEO Jensen Huang unloaded roughly $36.4 million worth of stock in the leading artificial intelligence chipmaker, according to a U.S. Securities and Exchange Commission filing.
The sale, which totals 225,000 shares, comes as part of Huang’s previously adopted plan in March to unload up to 6 million shares of Nvidia through the end of the year. He sold his first batch of stock from the agreement in June, equaling about $15 million.
Last year, the tech executive sold about $700 million worth of shares as part of a prearranged plan. Nvidia stock climbed about 1% Friday.
Huang’s net worth has skyrocketed as investors bet on Nvidia’s AI dominance and graphics processing units powering large language models.
The 62-year-old’s wealth has grown by more than a quarter, or about $29 billion, since the start of 2025 alone, based on Bloomberg’s Billionaires Index. His net worth last stood at $143 billion in the index, putting him neck-and-neck with Berkshire Hathaway‘s Warren Buffett at $144 billion.
Shortly after the market opened Friday, Fortune‘s analysis of net worth had Huang ahead of Buffett, with the Nvidia CEO at $143.7 billion and the Oracle of Omaha at $142.1 billion.
The company has also achieved its own notable milestones this year, as it prospers off the AI boom.
On Wednesday, the Santa Clara, California-based chipmaker became the first company to top a $4 trillion market capitalization, beating out both Microsoft and Apple. The chipmaker closed above that milestone Thursday as CNBC reported that the technology titan met with President Donald Trump.
Brooke Seawell, venture partner at New Enterprise Associates, sold about $24 million worth of Nvidia shares, according to an SEC filing. Seawell has been on the company’s board since 1997, according to the company.
Huang still holds more than 858 million shares of Nvidia, both directly and indirectly, in different partnerships and trusts.
WATCH: Nvidia hits $4 trillion in market cap milestone despite curbs on chip exports
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