OpenAI CEO Sam Altman speaks during the OpenAI DevDay event on November 06, 2023 in San Francisco, California. Altman delivered the keynote address at the first ever Open AI DevDay conference.
Justin Sullivan | Getty Images
OpenAI announced its new, more powerful GPT-4 Turbo artificial intelligence model Monday during its first in-person event, and revealed a new option that will let users create custom versions of its viral ChatGPT chatbot. It’s also cutting prices on the fees that companies and developers pay to run its software.
OpenAI’s announcements show that one of the hottest companies in tech is rapidly evolving its offerings in an effort to stay ahead of rivals like Anthropic, Google and Meta in the AI arms race. ChatGPT, which broke records as the fastest-growing consumer app in history months after its launch, now has about 100 million weekly active users, OpenAI said Monday. More than 92% of Fortune 500 companies use the platform, up from 80% in August, and they span across industries like financial services, legal applications and education, OpenAI CTO Mira Murati told reporters Monday.
The event also included a surprise appearance by Microsoft CEO Satya Nadella.
“The systems that are needed as you aggressively push forward on your road map require us to be on the top of our game, and we intend fully to commit ourselves fully to making sure you all… have not only the best systems for training and inference, but also the most compute,” Nadella told OpenAI CEO Sam Altman while onstage together. He added, “That’s the way we’re going to make progress.”
Earlier this year, Microsoft‘s expanded investment in OpenAI — an additional $10 billion — made it the biggest AI investment of the year, according to PitchBook, and in April, the startup reportedly closed a $300 million share sale at a valuation between $27 billion and $29 billion, with investments from firms such as Sequoia Capital and Andreessen Horowitz. As recently as last month, OpenAI was reportedly in talks to close a deal that would lead to an $80 billion valuation.
In his speech Monday, Altman said the day’s announcements came from conversations with developers about their needs over the past year. And when it comes to GPT-5, Altman told reporters, “We want to do it, but we don’t have a timeline.”
Here’s what OpenAI announced Monday:
GPT-4 Turbo
OpenAI ChatGPT
GPT-4 Turbo is the latest AI model, and it now provides answers with context up to April 2023. Prior versions were cut off at January 2022. For example, if you asked GPT-4 who won the Super Bowl in February 2022, it wouldn’t have been able to tell you. GPT-4 Turbo can.
“We are just as annoyed as all of you, probably more, that GPT’s knowledge about the world ended in 2021,” Altman said in a speech Monday.
It also accepts a lot more input. While earlier versions limited you to about 3,000 words, the GPT-4 Turbo accepts inputs of up to 300 pages in length. It means you could ask it to summarize entire books.
GPT-4 also supports DALL-E 3 AI-generated images and text-to-speech. It also has six preset voices to choose from, so you can choose to hear the answer to a query in a variety of different voices.
OpenAI said GPT-4 Turbo is available in preview for developers now and will be released to all in the coming weeks.
OpenAI said it’s also cutting the prices for developers. “GPT-4 Turbo input tokens are 3x cheaper than GPT-4 at $0.01 and output tokens are 2x cheaper at $0.03,” the company said, which means companies and developers should save more when running lots of information through the AI models.
Personalized chatbots
Personalized chatbot builder
OpenAI
Until now, ChatGPT’s enterprise and business offerings were the only way people could upload their own data to train and customize the chatbot for particular industries and use cases. Now it’s adding the option for anyone to create custom chatbots.
AI “agents” are one of the buzziest uses of the technology recently, with many startups vying to offer the kind of personalized AI tools that consumers may already be familiar with via pop culture representations, such as Tony Stark’s J.A.R.V.I.S. in Marvel movies, or Pam in Disney Channel’s Smart House.
“Anyone can easily build their own GPT—no coding is required,” the company wrote in a release. “You can make them for yourself, just for your company’s internal use, or for everyone.Creating one is as easy as starting a conversation, giving it instructions and extra knowledge, and picking what it can do, like searching the web, making images or analyzing data.”
More than two million developers building their own tools using ChatGPT’s API will also be able to customize the chatbot, meaning consumers will likely see personalized AI chatbots popping up in many more places, including apps and websites they use regularly.
Open AI’s version of the App Store
OpenAI GPT Store
OpenAI
Now that users and developers can launch their own, personalized AI chatbots, OpenAI is introducing a new revenue driver for the company: Its own version of the app store.
The GPT Store allows people who create their own GPTs to make them available for public download, and in the coming months, OpenAI said people will be able to earn money based on their creation’s usage numbers.
“Once in the store, GPTs become searchable and may climb the leaderboards,” the company wrote in a release. “We will also spotlight the most useful and delightful GPTs we come across in categories like productivity, education, and ‘just for fun.'”
As for revenue share for people who create custom chatbots featured in the store, the company will start with “just sharing a part of the subscription revenue overall,” Altman told reporters Monday. Right now, the company is planning to base the payout on active users plus category bonuses, and may support subscriptions for specific GPTs later.
“What OpenAI is really in the business of selling is intelligence — and that, and intelligent agents, is really where it will trend over time,” Altman told reporters.
New all-in-one image-generation, browsing and summarization
Until Monday, ChatGPT users had to hop between different apps and websites to use all of OpenAI’s tools, which contributed to a slightly higher learning curve. On Monday, the company announced it has streamlined its AI tools into one place: Using ChatGPT now offers image generation via DALL-E, browsing, data analysis, document upload and PDF search. Before now, Anthropic’s Claude was the only competitor chatbot to allow PDF search.
Copyright shield
As generative AI-related legal action is on the rise, Altman announced Monday that OpenAI will “step in and defend our customers” and “pay the costs incurred if you face legal claims around copyright infringement.” It echoes similar statements made by Google, Microsoft and Adobe.
Charles Liang, chief executive officer of Super Micro Computer Inc., during the Computex conference in Taipei, Taiwan, on Wednesday, June 5, 2024. The trade show runs through June 7.
Annabelle Chih | Bloomberg | Getty Images
Embattled server maker Super Micro Computer said on Monday that it’s hired BDO as its new auditor and submitted a plan to Nasdaq detailing its efforts to regain compliance with the exchange. The shares jumped 23% in extended trading.
“This is an important next step to bring our financial statements current, an effort we are pursuing with both diligence and urgency,” Super Micro CEO Charles Liang said in a statement.
Super Micro is late in filing its 2024 year-end report with the SEC, and said earlier this month that it was looking for a new accountant after its previous auditor, Ernst & Young, stepped down in October. Ernst & Young was new to the job, having just replaced Deloitte & Touche as Super Micro’s accounting firm in March 2023.
Super Micro said it told Nasdaq that it believes it will be able to file its annual report for the year ended June 30, and quarterly report for the period ended Sept. 30. The company said it will remain listed on the Nasdaq pending the exchange’s “review of the compliance plan.”
Shares of Super Micro soared more than twentyfold over a two year period from early 2022 until their peak in March of this year. But the stock has been hammered on troubling news about its compliance with Nasdaq. Once valued at about $70 billion, the company’s market cap was at $12.6 billion at the close on Monday, following a 16% rally during regular trading.
Super Micro has been one of the primary beneficiaries of the artificial intelligence boom, due to its relationship with Nvidia. Sales last fiscal year more than doubled to $15 billion.
On Monday, Super Micro announced that it was selling products featuring Nvidia’s next-generation AI chip called Blackwell. The company competes with vendors like Dell and Hewlett Packard Enterprise in packaging up Nvidia AI chips for other companies to access.
Super Micro was added to the S&P 500 in March, reflecting its rapidly growing business and then-soaring stock price. Less than two weeks after the index changes were announced, Super Micro reached its closing high of $118.81.
The troubles began within months. In August, Super Micro said it wouldn’t file its annual report with the SEC on time. Noted short seller Hindenburg Research then disclosed a short position in the company, and said in a report that it identified “fresh evidence of accounting manipulation.” The Wall Street Journal later reported that the Department of Justice was at the early stages of a probe into the company.
The month after announcing its report delay, Super Micro said it had received a notification from the Nasdaq, indicating that the delay in the filing of its annual report meant the company wasn’t in compliance with the exchange’s listing rules. Super Micro said the Nasdaq’s rules allowed the company 60 days to file its report or submit a plan to regain compliance. Based on that timeframe, the deadline was Monday.
Kelly Steckelberg attends an Evening from the Heart LA 2022 Gala hosted by the John Ritter Foundation for Aortic Health at Valley Relics Museum in Van Nuys, California, on May 5, 2022.
Araya Doheny | Getty Images
Canva, a high-valued design software startup that competes with Adobe, said Monday that it hired Kelly Steckelberg as its chief financial officer, five years after she helped take Zoom public and then guided the company through its Covid-19 pandemic surge.
Founded in 2013, Canva was valued recently at $32 billion, a drop from its peak of $40 billion in 2021.
“Kelly’s impressive track record as a strong leader and strategic thinker, combined with her proven expertise in scaling enterprise companies, make her the perfect addition to our leadership bench,” Canva said in an emailed statement.
Canva is generating about $2.5 billion in annualized revenue and boasts 220 million monthly users. The company is widely viewed as a top initial public offering candidate for venture-backed tech companies after a historically slow period for new offerings dating back to early 2022.
On Monday, ServiceTitan, which sells software for the trades, filed to list on the Nasdaq. Cerebras, a maker of artificial intelligence chips, has been on file since late September, and online lender Klarna said last week that it has confidentially filed its IPO paperwork with the U.S. Securities and Exchange Commission.
A Canva spokesperson declined to comment on the startup’s timeline for an IPO.
Steckelberg held financial positions at Cisco and was CEO of online dating company Zoosk before joining Zoom in 2017. Steckelberg is based in Austin, Texas, while Canva has its headquarters in Sydney, Australia.
Zoom went public with Steckelberg’s help in 2019. The video-chat company saw its market cap soar to upward of $160 billion in October 2020, early in the Covid-19 pandemic, as users working from home swarmed to the app. Zoom has since lost more than 85% of its value.
Steckelberg announced her departure from Zoom in August after seven years at the company. Last month, former Microsoft executive Michelle Chang replaced Steckelberg as Zoom’s CFO.
Canva’s previous finance chief Damien Singh resigned in February after the company said it was conducting an internal investigation surrounding inappropriate behavior.
ServiceTitan, a company that sells software to contractors such as plumbers and roofers, on Monday filed to go public on the Nasdaq under the ticker symbol “TTAN.”
The filing suggests that investors could be getting more interested in next-generation software companies. Just a few, including Reddit and Rubrik, debuted on public markets in the U.S. this year, and chipmaker Cerebras filed for an initial public offering. There were basically no tech initial public offerings in 2021 or 2022 as central bankers pushed up interest rates to flight inflation, making investors less willing to bet on money-losing challengers.
Based in Glendale, California, ServiceTitan offers cloud software for advertising, scheduling jobs, dispatching, producing invoices and taking payments. It had a $35.7 million net loss on $193 million in revenue in the quarter that ended on July 31, according to the filing. Revenue was up about 24% year over year, and the quarterly loss had narrowed from almost $52 million.
ServiceTitan’s revenue growth rate will stand out for people investing in cloud stocks, who have seen rates sag with few new public companies in the sector. The average growth rate for Bessemer’s Nasdaq Emerging Cloud Index, the basis for the WisdomTree Cloud Computing Fund, is 16.6%.
The company was originally founded in 2007 by Ara Mahdessian and Vahe Kuzoyan, whose fathers were both residential contractors. While most ServiceTitan customers are small and medium-sized businesses, it has started focusing more on selling products to big companies and construction customers, according to the filing.
ServiceTitan plans to keep up to 5% of shares in the IPO for eligible clients, the founders’ friends and family members and others through a directed share program.
Investors include Battery Ventures, Bessemer Venture Partners, Iconiq and TPG. Iconiq on its own controlled 24% of the compan’s Class A shares.
Competitors include Salesforce and SAP, along with specialty companies such as HouseCall Pro, Jobber and Workwave.
Goldman Sachs, Morgan Stanley, Wells Fargo and Citigroup are among the company’s IPO underwriters.