WHO technical officer, Laurence Grummer-Strawn, told Sky News: “It is shocking to be seeing a high income country like the UK facing these kinds of problems where mothers can’t afford to feed their babies.”
When asked if it amounted to exploitation, Mr Grummer-Strawn said: “Yes, I think we can say that when you see that these prices are being driven down to the consumers and having to pay extremely high prices.
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“They’re in a very vulnerable situation, that they have infants that have to be fed and there aren’t many alternatives out there for them and there aren’t really other companies they can turn to.
“You’re exploiting them to increase the profits of these companies, and they have huge profit margins.”
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1:14
Price of baby formula ‘real crisis’
Speaking about solutions, Mr Grummer-Strawn explained: “We really need government action to address either on the price end or in ways to help those families directly.”
“Lowering the prices can help these families, but it needs to be in a sustainable way,” he added.
“We have to have government action. To be setting up a situation where people are dependent on these baby banks and food banks to be providing this, that’s not a sustainable way for families to get what they need.”
Image: Baby formula prices have surged
Baby banks and food banks across the UK have reported a surge in families in need of help – often parents who are in work but are still struggling to afford formula milk and other essentials.
Many of the charities have said they are worried the workload is unsustainable.
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2:04
Open baby formula sold on Facebook
Image: WHO technical officer, Laurence Grummer-Strawn, speaks to Sky News’ national correspondent, Tom Parmenter
Mr Grummer-Strawn added: “I think that what we’re seeing here is largely companies taking advantage of opportunities that other things are getting more expensive, so let’s make ours more expensive as well.
“Our concern is that they’re out to maximise their profits.
“And from a business perspective, and their shareholders, maybe that’s what their shareholders want. They want the highest profit.
“We’re certainly trying to find ways to reach out to investors and say, ‘you know, where’s the ethics in this?’, and try to get investors to think about investing in an ethical way and therefore either don’t invest it in these companies, or choose the companies that are making the most ethical decisions and tell them about the harms of the way that these products are being marketed, the way the prices are being manipulated.”
Mr Grummer-Strawn added: “At the heart of this are families simply trying to keep their babies fed when, for whatever reason, their child relies on bottle feeding.
“We really want to make sure we’re not making mothers feel guilty. This is not their fault.”
The problem is, he added, “that the government hasn’t stepped up and supported them in ways that they need to”.
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While most of the main manufacturers did not respond directly when Sky News put WHO’s comments to them, they have all told us higher production costs are the reason for the price rises.
Danone, which makes the Aptamil and Cow & Gate brands, did respond to say it is facing “unprecedented increases in the cost of ingredients, manufacturing, storage and transport”.
A spokesperson said: “Where possible we have always tried to absorb as many of these cost increases as possible.”
Danone added that it does try to help parents but added: “Ultimately, individual retailers set the selling price in their stores for all products.”
Westminster officials have consistently told Sky News that the government is helping with the cost of living but did not respond to WHO’s concerns.
A 76-year-old man has been arrested on suspicion of administering poison at a summer camp which led to eight children being taken to hospital, police said.
Police received reports of children feeling unwell at a summer camp in Canal Lane, Stathern, Leicestershire, on Monday.
Paramedics assessed eight children, who were taken to hospital as a precaution and have all now been discharged.
The suspect was arrested at the camp and remains in custody on suspicion of administering poison with intent to injure/aggrieve/annoy.
Detective Inspector Neil Holden said: “We understand the concern this incident will have caused to parents, guardians and the surrounding community.
“We are in contact with the parents and guardians of all children concerned.
“Please be reassured that we have several dedicated resources deployed and are working with partner agencies including children’s services to ensure full safeguarding is provided to the children involved.
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“We also remain at the scene to carry out enquiries into the circumstances of what has happened and to continue to provide advice and support in the area.
“This is a complex and sensitive investigation and we will continue to provide updates to both parents and guardians and the public as and when we can.”
The force said it has referred itself to the Independent Office for Police Conduct (IOPC) over what it said was the “circumstances of the initial police response”.
There is no evidence that malign activity was responsible for yesterday’s outage of air traffic control systems, the transport secretary has said.
Heidi Alexander said she has spoken with the chief executive of National Air Traffic Service (NATS), Martin Rolfe, and added that what happened was an isolated incident.
NATS has apologised for the IT problems after thousands of passengers suffered extensive travel disruption during one of the busiest times of the year.
The technical glitch led to more than 150 flight cancellations, leaving airlines reacting furiously.
Image: Transport Secretary Heidi Alexander
Ms Alexander wrote on X: “I have spoken with NATS CEO Martin Rolfe who provided further detail on yesterday’s technical fault.
“This was an isolated event and there is no evidence of malign activity.
“I know that any disruption is frustrating for passengers.
“Flights are now resumed and I am grateful to airlines who are working hard to get people to where they need to be.
“I will continue to receive regular updates. Passengers should check with airlines before travelling.”
Officials said a “radar-related issue” caused the air traffic control failure.
A spokesperson for NATS said: “This was a radar-related issue which was resolved by quickly switching to the back-up system during which time we reduced traffic to ensure safety.
“There is no evidence that this was cyber related.”
The problem occurred at NATS’ control centre in Swanwick, Hampshire, and affected the vast majority of England and Wales.
Aviation analytics company Cirium said 84 departures and 71 arrivals were cancelled to or from UK airports up to 10pm on Wednesday, with several flights diverted to other European airports.
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5:06
Travel expert Paul Charles: This is a major outage
There was limited disruption on Thursday, with a handful of British Airways flights cancelled because aircraft and crew were out of position.
Heathrow and Gatwick airports said they had resumed normal operations.
Affected passengers are unlikely to be entitled to compensation as the disruption was outside of airlines’ control, but they will be able to claim expenses for a reasonable amount of food and drink, a means to communicate and overnight accommodation if required.
Image: Martin Rolfe in 2023. Pic: PA
Ryanair has called on Mr Rolfe to resign, claiming “no lessons have been learnt” since a similar systems outage in August 2023.
The airline’s chief operating officer Neal McMahon said: “It is outrageous that passengers are once again being hit with delays and disruption due to Martin Rolfe’s continued mismanagement of Nats.”
Airlines have reacted furiously after a technical glitch in air traffic control systems led to more than 150 flight cancellations.
The National Air Traffic Service (NATS) has apologised for the IT problems – and said systems were back up and running 20 minutes after the “radar-related issue” was detected at 4.05pm.
But with thousands of passengers suffering extensive travel disruption, during one of the busiest times of the year, airline executives have warned this isn’t good enough.
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1:01
Departures resume after ATC problem
Ryanair’s chief operating officer Neal McMahon has called for NATS chief executive Martin Rolfe to resign – and claimed Wednesday’s incident was “utterly unacceptable”.
He said: “It is outrageous that passengers are once again being hit with delays and disruption due to Martin Rolfe’s continued mismanagement of NATS.
“It is clear that no lessons have been learnt since the August 2023 NATS system outage, and passengers continue to suffer as a result of Martin Rolfe’s incompetence.”
Mr McMahon was referring to a glitch that affected more than 700,000 passengers two years ago – and said that, if Mr Rolfe refuses to step down, the government should intervene.
“Heidi Alexander must act without delay to remove Martin Rolfe and deliver urgent reform of NATS’ shambolic ATC service, so that airlines and passengers are no longer forced to endure these preventable delays caused by persistent NATS failures,” he added.
The Department for Transport says Ms Alexander does not have any direct control over NATS – and no powers over staffing decisions at the service.
Image: Martin Rolfe in 2023. Pic: PA
EasyJet’s chief operating officer David Morgan added: “It’s extremely disappointing to see an ATC failure once again causing disruption to our customers at this busy and important time of year for travel.
“While our priority today is supporting our customers, we will want to understand from NATS what steps they are taking to ensure issues don’t continue.”
NATS is yet to comment on the calls for Mr Rolfe’s resignation – but has stressed that the glitch is not believed to be “cyber related”.
“This was a radar-related issue which was resolved by quickly switching to the back-up system during which time we reduced traffic to ensure safety,” a spokesperson had said.
Departures at airports across the country have now resumed – but passengers are being urged to check with their airline before heading to terminals.
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5:06
Travel expert: This is a major outage
John Carr, from Stourbridge, was on his way from Heathrow to Norway to help arrange his brother’s wedding when he discovered his flight was cancelled after checking in.
“I’m pretty gutted,” he said. “We’ve got loads of stuff in the suitcases to set up the venue, because we’re obviously flying to Norway. We’ve got the wedding rehearsal to do. It’s quite stressful.”
Liberal Democrat leader Sir Ed Davey called for an urgent investigation and also referred to the “utterly unacceptable” disruption two years earlier.
“With thousands of families preparing to go on a well-earned break, this just isn’t good enough. The public deserve to have full confidence in such a vital piece of national infrastructure.”
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Airlines may have to provide compensation, although there are exemptions for “extraordinary circumstances”, according to the UK’s Civil Aviation Authority.