Rivian made Bensaid available to discuss the incident and the OTA fix, which will be going out to customers as early as 9:30 a.m. PT (12:30 p.m. ET).
I think, as a Rivian owner, I’m glad it is going to be able to be fixed via an OTA, but I’m more concerned that this could even actually happen. And it CANNOT happen again.
I asked Bensaid what went wrong, and my understanding is that the software was tested on at least two “developer-build” Rivians that were not affected by the bad certificate before it went out. Of course, the correct version had been tested for over a month on a fleet of at least 1000 test vehicles. But that prerelease subgroup seems like way too few and limited a subset of vehicles to push a live OTA OS update on.
Since the past month, what happened in the final push is the wrong link was selected, unfortunately, with the wrong certificate. So this is what caused the issue. Initially, when we got the reports, there was so we started getting reports around like 5:30pm. Pacific, the reports were a bit confusing in the sense that some people reported bricked cars, others that the cluster and then the camera are still working. So as we were scrambling to get the reports, we wanted to be super conservative, and there was multiple solution paths for us. If cars were truly broken, that would have been a service visit. If parts of the car were still alive, that would have mean, meant probably a way to get them fixed through our mobile service vehicles. And then basically, the team used this opportunity to really zoom out and they came up with a super creative solution, which basically allows us now to fully fix the issue through an over the air update. So we will be sending out a new OTA today, which addresses the issue entirely. So it repairs basically the corrupted image.
Wassym Bensaid
Bensaid noted that Rivian is reevaluating its whole process so that human error can’t ever do something like this again. That means having normal consumer vehicles get the OTA update and tested before sending the update out to more vehicles.
We did not want to go into that line of communication initially, because whether it’s 3% 10% 1% 0.5%, it’s still super important for us. Every user, every customer matters. And Job number one says the last 36 hours was how can we as a team, find the best possible fix for our customers, and then the ranking, the best possible is a remote solution. The worst possible is basically they have to go to service or or they need to tow the vehicle and then the team basically spend a lot a lot of effort. And we managed to come up with really a great solution that helps us to address it remotely. It’s also because we have in place an architecture that has a lot of redundancies and that really allows us to do this kind of operations and actually shows up like once we started understanding what was happening in the field. The vehicle was still operational, the app was still operational on the critical parts of the system was still operational. So the the safety based In redundant based design that we have in place has actually protected us. And then we have used that as a way to basically inject in this case, the recovery solution through a remote fix by leveraging on these safety systems, which is what we will be deploying today.
Wassym Bensaid
The build that was supposed to go out was tested for months on regular vehicles, but a single human copy-paste error sent the wrong build out. That process is also being overhauled so that multiple checks of the build go out before it is released to the wider customer group.
Owners who are affected (again, around 3% of the fleet, according to Rivian) should see an update on their phone app and should initiate the process from there. For those few who don’t use an app with their Rivian, they must call the Rivian service line to initiate the update from there.
Electrek’s Take
All of the above is what I want to hear as a Rivian owner, but as a reporter, I would have also liked the communication from Rivian to be more official. The original Reddit post was timely and better than nothing, but it was also a process to verify the user was really Bensaid. It was over 10 hours before the PR team was even able to acknowledge there was a problem, and only after we had shown them the Reddit post.
I think the whole Rivian team can do better here, and from the vibe I’m getting, they do too.
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Daimler Truck North America has helped alcohol distributor Reyes Beverage Group deploy fully 29 zero-emission Freightliner eCascadia Class 8 electric semi trucks in its California delivery fleet.
Reyes Beverage Group (RGB) plans to deploy the first twenty Freightliner electric semi trucks at its Golden Brands – East Bay and Harbor Distributing – Huntington Beach warehouses, marking the first phase in the company’s transition to a fully zero emission truck fleet by 2039. An additional nine eCascadia Class 8 HDEVs are scheduled for delivery to RBG’s Gate City Beverage – San Bernardino warehouse before the end of 2024.
RBG’s decision to adopt the Freightliner eCascadia builds on its recent transition to renewable diesel and its ongoing idle-time reduction program. These electric vehicles (EVs) “go electric” will contribute significantly toward the company’s stated goal of reducing its carbon emissions 60 percent by 2030. These 2 trucks will save some 98,000 gallons of diesel fuel annually, and avoid putting nearly 700 metric tons of carbon dioxide and other harmful emissions into California’s air each year.
“We are excited to be among the first in our industry to adopt these electric vehicles,” explains Tom Reyes, President of RBG West. “This is a significant step toward our sustainability goals and ensuring compliance with state regulation as we transition our fleet to EV.”
Freightliner’s eCascadia electric semi trucks offer a number of battery and drive axle configurations with ranges between 155 and 230 miles, depending on the truck specification, to perfectly match customers’ needs without compromising on performance and load capacity. RBG’s Freightliner eCascadia tractors will rely on electric charging stations installed at each facility, allowing them to recharge to 80% capacity in as little as 90 minutes for RGB’s trucks, which feature a typical driving range of 220 miles as equipped.
The Windsor, Ontario utility says it’s driving towards a more sustainable future after adding a dozen new electric vehicles to its fleet – including a state-of-the-art, 55-foot Terex electric bucket truck.
Based on a Class 7 (33,000 lb. GVWR) International eMV Series BEV, the Terex EV takes the eMV’s 291 kWh battery and adds the Terex Optima 55-foot aerial device and HyPower SmartPTO system to create a fully electrified utility service vehicle that can do anything its diesel counterparts can do while offering better, safer working conditions for utility crews.
“We’ve got 12 EVs,” said Gary Rossi, president and CEO, Enwin Utilities. That number represents fully 10% of the utility’s entire vehicle fleet. “Our centerpiece is our electric 55-feet bucket truck. It’s very quiet,” continues Rossi. “So (the truck) allows us, our crews, to communicate better. It’s not as loud in the community when they’re doing repairs in someone’s backyard.”
That notion is echoed by Terex, itself. The company says its HyPower SmartPTO (power take off), which replaces a mechanical PTO, avoids a loud idling engine while reducing workers’ exposure to toxic exhaust fumes.
“It’s all about building Windsor’s future and literally plugging into the battery factory down the road that is being constructed and showing that Windsor is a leader on this front,” says Drew Dilkens, Mayor of Windsor. “I don’t own an internal combustion engine vehicle,” adds Mayor Wilkins. “I only own two electric cars. My wife and I, we made the change starting in 2019 and I can’t see myself ever going back.”
CTV News Windsor
Enwin says its commitment to clean energy extends beyond its vehicle fleet. The company recently unveiled a massive MW solar rooftop net metering facility at its Rhodes Drive headquarters with over 3,000 solar panels. The site, one of Canada’s largest solar installations, generates enough clean electricity to power 300 homes annually.
Built by Damen Shipyards and the first fully electric tugboat to be deployed in the Middle East, the new RSD-E Tug 2513 Bu Tinah put in its record-breaking performance took place at Khalifa Port during ADIPEC, the world’s largest energy conference.
The RSD-E Tug 2513 is based on the already efficient hull design of the standard, diesel-powered RSD Tug 2513, but its new, fully electric propulsion arrangement enables it to offer zero emissions operations in situations where oil or fuel leakage would be – let’s say especially bad.
But, while the “clean” aspect of all-electric operation is obvious, its Guinness World Record of performance shows that the Damen RSD-E Tug 2513 is up to whatever task its owners put to it.
“This Guinness World Record achievement demonstrates that the transition to alternative energy does not come at the cost of performance,” explains Maritime & Shipping Cluster, AD Ports Group, Captain Ammar Mubarak Al Shaiba. “We are very proud that the first electric tug in the Middle East is also making waves on a global level with this accolade and the fact that in parallel it is improving the sustainability of our operations alongside cost efficiencies in terms of overall fuel saving is extremely important. This vessel is now a key component of our Marine Services fleet and our electrification strategy.”
To earn its record, the the Damen RSD-E Tug 2513 Bu Tinah recorded an average high peak bollard pull of 78.2 tonnes (about 86 ‘Murican tons). The record-setting tugboat can undertake a minimum of two towage operation on a single charge, and can be recharged on a marine DC fast charger in just two hours.