Rivian fixes infotainment software bug via OTA, around 3% affected
I spoke with Rivian software head Wassym Bensaid today about his last harrowing 36 hours. Rivian’s software team scrambled after an incorrect OS update build was sent out to the company’s fleet with an incorrect certificate. The update hung before it could complete, disabling most of the consumer-facing infotainment features on around 3% of the company’s consumer vehicles, according to Bensaid.
Rivian made Bensaid available to discuss the incident and the OTA fix, which will be going out to customers as early as 9:30 a.m. PT (12:30 p.m. ET).
I think, as a Rivian owner, I’m glad it is going to be able to be fixed via an OTA, but I’m more concerned that this could even actually happen. And it CANNOT happen again.
I asked Bensaid what went wrong, and my understanding is that the software was tested on at least two “developer-build” Rivians that were not affected by the bad certificate before it went out. Of course, the correct version had been tested for over a month on a fleet of at least 1000 test vehicles. But that prerelease subgroup seems like way too few and limited a subset of vehicles to push a live OTA OS update on.
Since the past month, what happened in the final push is the wrong link was selected, unfortunately, with the wrong certificate. So this is what caused the issue. Initially, when we got the reports, there was so we started getting reports around like 5:30pm. Pacific, the reports were a bit confusing in the sense that some people reported bricked cars, others that the cluster and then the camera are still working. So as we were scrambling to get the reports, we wanted to be super conservative, and there was multiple solution paths for us. If cars were truly broken, that would have been a service visit. If parts of the car were still alive, that would have mean, meant probably a way to get them fixed through our mobile service vehicles. And then basically, the team used this opportunity to really zoom out and they came up with a super creative solution, which basically allows us now to fully fix the issue through an over the air update. So we will be sending out a new OTA today, which addresses the issue entirely. So it repairs basically the corrupted image.
Wassym Bensaid
Bensaid noted that Rivian is reevaluating its whole process so that human error can’t ever do something like this again. That means having normal consumer vehicles get the OTA update and tested before sending the update out to more vehicles.
We did not want to go into that line of communication initially, because whether it’s 3% 10% 1% 0.5%, it’s still super important for us. Every user, every customer matters. And Job number one says the last 36 hours was how can we as a team, find the best possible fix for our customers, and then the ranking, the best possible is a remote solution. The worst possible is basically they have to go to service or or they need to tow the vehicle and then the team basically spend a lot a lot of effort. And we managed to come up with really a great solution that helps us to address it remotely. It’s also because we have in place an architecture that has a lot of redundancies and that really allows us to do this kind of operations and actually shows up like once we started understanding what was happening in the field. The vehicle was still operational, the app was still operational on the critical parts of the system was still operational. So the the safety based In redundant based design that we have in place has actually protected us. And then we have used that as a way to basically inject in this case, the recovery solution through a remote fix by leveraging on these safety systems, which is what we will be deploying today.
Wassym Bensaid
The build that was supposed to go out was tested for months on regular vehicles, but a single human copy-paste error sent the wrong build out. That process is also being overhauled so that multiple checks of the build go out before it is released to the wider customer group.
Owners who are affected (again, around 3% of the fleet, according to Rivian) should see an update on their phone app and should initiate the process from there. For those few who don’t use an app with their Rivian, they must call the Rivian service line to initiate the update from there.
Electrek’s Take
All of the above is what I want to hear as a Rivian owner, but as a reporter, I would have also liked the communication from Rivian to be more official. The original Reddit post was timely and better than nothing, but it was also a process to verify the user was really Bensaid. It was over 10 hours before the PR team was even able to acknowledge there was a problem, and only after we had shown them the Reddit post.
I think the whole Rivian team can do better here, and from the vibe I’m getting, they do too.
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BMW Motorrad’s futuristic electric scooter just got its first real refresh since beginning production in 2021. The BMW CE 04, already one of the most capable and stylish electric maxi-scooters on the market, now gets a set of upgraded trim options, new aesthetic touches, and a more robust list of features that aim to make this urban commuter even more appealing to riders looking for serious electric performance on two wheels.
The BMW CE 04 has always stood out for its sci-fi styling and high-performance drivetrain. It’s built on a mid-mounted liquid-cooled motor that puts out 31 kW (42 hp) and 62 Nm of torque. That’s enough to rocket the scooter from 0 to 50 km/h (31 mph) in just 2.6 seconds – quite fast for anything with a step-through frame.
The top speed is electronically limited to 120 km/h (75 mph), making it perfectly capable for city riding and fast enough to hold its own on highway stretches. Range is rated at 130 km (81 miles) on the WMTC cycle, thanks to the 8.9 kWh battery pack tucked low in the frame.
But while the core performance hasn’t changed, BMW’s 2025 update focuses on refining the package and giving riders more options to tailor the scooter to their taste. The new CE 04 is available in three trims: Basic, Avantgarde, and Exclusive.
The Basic trim keeps things clean and classic with a Lightwhite paint scheme and a clear windshield. It’s subtle, sleek, and very much in line with the CE 04’s clean-lined aesthetic. The Avantgarde model adds a splash of color with a Gravity Blue main body and bright São Paulo Yellow accents, along with a dark windshield and a laser-engraved rim. The top-shelf Exclusive trim is where things get fancy, with a premium Spacesilver metallic paint job, upgraded wind protection, heated grips, a luxury embroidered seat, and its own unique engraved rim treatment.
There are also a few new tech upgrades baked into the options list. Riders can now spec a 6.9 kW quick charger that reduces the 0–80% charge time to just 45 minutes (down from nearly 4 hours with the standard 2.3 kW onboard charger). Tire pressure monitoring, a center stand, and BMW’s “Headlight Pro” adaptive lighting system are also available as add-ons, along with an emergency eCall system and Dynamic Traction Control.
BMW has kept the core riding components in place: a steel-tube chassis, 15-inch wheels, Bosch ABS (with optional ABS Pro), and the impressive 10.25” TFT display with integrated navigation and smartphone connectivity. The under-seat storage still swallows a full-face helmet, and the long, low frame design means the scooter looks like something out of Blade Runner but rides like a luxury commuter.
With these updates, BMW seems to be further cementing the CE 04’s role at the high end of the electric scooter market. It’s not cheap, starting around €12,000 in Europe and around US $12,500 in the US, with prices going up from there depending on configuration. However, the maxi-scooter delivers real motorcycle-grade performance in a package that’s easier to live with for daily riders.
Electrek’s Take
I believe that the CE 04’s biggest strength has always been that it’s not trying to be a toy or a gimmick. It’s a real vehicle. Sure, it’s futuristic and funky looking, but it delivers on its promises. And in a market that’s still surprisingly sparse when it comes to premium electric scooters, BMW has had the lane mostly to itself. That may not last forever, though. LiveWire, Harley-Davidson’s electric spin-off brand, has teased plans for a maxi-scooter-style urban electric vehicle in the coming years, but as of now, it remains something of an undefined future plan.
Meanwhile, BMW is delivering not just a concept bike but a mature, well-equipped, and ready-to-ride electric scooter that keeps improving. For riders who want something faster and more capable than a Class 3 e-bike but aren’t ready to jump to a full-size electric motorcycle, the CE 04 hits a sweet spot. It delivers the performance and capability of a commuter e-motorcycle, yet with the approachability of a scooter. And with these new trims and upgrades, it’s doing it with even more style.
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If you’ve ever wondered what happens when you combine a fruit cart, a cargo bike, and a Piaggio Ape all in one vehicle, now you’ve got your answer. I submit, for your approval, this week’s feature for the Awesomely Weird Alibaba Electric Vehicle of the Week column – and it’s a beautiful doozie.
Feast your eyes on this salad slinging, coleslaw cruising, tuber taxiing produce chariot!
I think this electric vegetable trike might finally scratch the itch long felt by many of my readers. It seems every time I cover an electric trike, even the really cool ones, I always get commenters poo-poo-ing it for having two wheels in the rear instead of two wheels in the front. Well, here you go, folks!
Designed with two front wheels for maximum stability, this trike keeps your cucumbers in check through every corner. Because trust me, you don’t want to hit a pothole and suddenly be juggling peaches like you’re in Cirque du Soleil: Farmers Market Edition.
To avoid the extra cost of designing a linked steering system for a pair of front wheels, the engineers who brought this salad shuttle to life simply side-stepped that complexity altogether by steering the entire fixed front end. I’ve got articulating electric tractors that steer like this, and so if it works for a several-ton work machine, it should work for a couple hundred pounds of cargo bike.
Featuring a giant cargo bed up front with four cascading fruit baskets set up for roadside sales, this cargo bike is something of a blank slate. Sure, you could monetize grandma’s vegetable garden, or you could fill it with your own ideas and concoctions. Our exceedingly talented graphics wizard sees it as the perfect coffee and pastry e-bike for my new startup, The Handlebarista, and I’m not one to argue. Basically, the sky is the limit with a blank slate bike like this!
Sure, the quality doesn’t quite match something like a fancy Tern cargo bike. The rim brakes aren’t exactly confidence-inspiring, but at least there are three of them. And if they should all give out, or just not quite slow you down enough to avoid that quickly approaching brick wall, then at least you’ve got a couple hundred pounds of tomatoes as a tasty crumple zone.
The electrical system does seem a bit underpowered. With a 36V battery and a 250W motor, I don’t know if one-third of a horsepower is enough to haul a full load to the local farmer’s market. But I guess if the weight is a bit much for the little motor, you could always do some snacking along the way. On the other hand, all the pictures seem to show a non-electric version. So if this cart is presumably mobile on pedal power alone, then that extra motor assist, however small, is going to feel like a very welcome guest.
The $950 price is presumably for the electric version, since that’s what’s in the title of the listing, though I wouldn’t get too excited just yet. I’ve bought a LOT of stuff on Alibaba, including many electric vehicles, and the too-good-to-be-true price is always exactly that. In my experience, you can multiply the Alibaba price by 3-4x to get the actual landed price for things like these. Even so, $3,000-$4,000 wouldn’t be a terrible price, considering a lot of electric trikes stateside already cost that much and don’t even come with a quad-set of vegetable baskets on board!
I should also put my normal caveat in here about not actually buying one of these. Please, please don’t try to buy one of these awesome cargo e-trikes. This is a silly, tongue-in-cheek weekend column where I scour the ever-entertaining underbelly of China’s massive e-commerce site Alibaba in search of fun, quirky, and just plain awesomely weird electric vehicles. While I’ve successfully bought several fun things on the platform, I’ve also gotten scammed more than once, so this is not for the timid or the tight-budgeted among us.
That isn’t to say that some of my more stubborn readers haven’t followed in my footsteps before, ignoring my advice and setting out on their own wild journey. But please don’t be the one who risks it all and gets nothing in return. Don’t say I didn’t warn you; this is the warning.
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