Scarlett Roberts’ diary of her four months inside a women’s jail last year is a rare and shocking account of mostly male prison officers allegedly abusing their power over women.
One extract reads: “14th of May, cell 19 after lunch at 12:30. Two officers were arguing with her. She was not violent… There were seven officers in the end, all restraining her in her cell. No officers put bodycams on. One officer kicked her in the chest.”
Her account details the alleged treatment of a youth offender in a cell next door.
Scarlett recalls: “They folded her in two, they brought her arms up behind her back until she was screaming. Then the senior officer kicked her in the chest right before they closed the door. They didn’t let her out for 48 hours.”
She is choosing to speak out about her experience despite the stigma of being a former prisoner.
Her testimony comes on the day a government report into women’s prisons makes eight recommendations that recognise that the Prison Service currently does not offer the support needed for women.
It comes as self-harm rates among female prisoners continue to soar – up 63% this year according to the latest government “safety in custody” statistics.
Image: Scarlett tells Sky News the conditions at HMP Eastwood Park were ‘inhuman’. Pic: Andy Portch
Officers showed ‘no compassion’ to prisoners
Scarlett was jailed in HMP Eastwood Park in Gloucestershire for perverting the course of justice.
An inspectorate report of the jail earlier this year said levels of self-harm there were “the highest of all women’s prisons”.
It also noted two recent self-inflicted deaths – with two more yet-to-be-classified deaths mentioned in a progress report this September.
Scarlett says conditions in the jail are “not fit for purpose” to ensure the safety and rehabilitation of women prisoners.
She alleges that male staff used disproportionate force against women prisoners to keep them in check and they would also withdraw meals or medical attention as punishment for troublemakers.
She said prisoner self-harm was rife and officers showed no compassion.
“One lady had self-harmed significantly,” she recounts. “There was a lot of blood, and they didn’t dress the wound. They didn’t cover it up. She was bleeding and they gave her a bowl to bleed in. They were like, ‘there you go’.
“When they opened the door, she threw it in distress and as a result got days added on to her sentence.”
The inspectorate report published in February said Eastwood Park had extreme levels of self-harm, a lack of clinical supervision, and acute staff shortages.
It also stated: “The number of times force had been used against women had increased significantly and we were not confident it was always used as a last resort.”
The report added: “The cells were appalling, dilapidated and covered in graffiti, one was blood-splattered, and some had extensive scratches on the walls which reflected the degree of trauma previous residents must have experienced.
“No prisoner should be held in such conditions, let alone women who were acutely unwell and in great distress.”
Staff shortages meant women didn’t spend enough time out of their cells, the report also said.
Image: A cell door at HMP Eastwood Park. Pic: HM Inspectorate of Prisons
Prisoners ‘caged for 23 hours a day’
A subsequent progress report found limited improvements – but some things had gotten worse.
For example, the use of force had increased in the last 10 months.
The conditions are “so inhuman”, Scarlett said.
She added: “You are caged for 23 hours a day – and that’s if there is enough staff to let you out even for one hour. So many days they were like ‘we don’t have enough staff, so no one is getting out today’. And in a space I couldn’t even open my arms wide.”
Clothes and sanitary products also seemed to be in short supply.
Scarlett says she didn’t have underwear for weeks, and had little help from the officer on call when she had her period.
She told Sky News: “He just didn’t know what a tampon was. So, I had to explain to him what they were and then he came back with big sanitary pads and then I had to explain I’m not wearing any underwear.”
Image: Scarlett Roberts was jailed for perverting the course of justice. Pic: Andy Portch
‘You’re watching your life fall apart’
Scarlett is now an exercise physiologist and founded Red: Redemption CIC to provide movement for mental health services for those at risk of self-medication, self-harm and suicidal behaviours.
She’s also written a blog about her experience.
She described how her mental health deteriorated during her four months of incarceration, and you can almost see it illustrated in the way she crossed off the days in her pocket calendar with increasing pressure in the strokes – the last pages are multiple thick lines.
Scarlett said: “Prison should be like a scaffolding is to a building – that it’s a structure, a temporary structure, to help you build a better life for when you come out.
“Instead, it’s a cage – being put in the crumbling building – you’re watching your life fall apart.
“I mean there’s nothing you can do. And then one day you are released, and you are just in the rubble.”
Commenting on this interview, a Prison Service spokesperson said: “Custody is a last resort for women and the number of women in prison has fallen by a quarter since 2010.
“We are investing up to £14m to improve the safety and rehabilitation of women so they can turn their backs on crime for good – including specialist self-harm training for staff, improved mental health services and help into work on release.”
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But the government report published by NHS England on Thursday admitted “the prison environment is experienced as unfit for purpose by many women and health and social care providers”.
It recommends a number of measures including “providing specialist care, support and treatment for women that meet their unique needs, including for example pregnancy and the menopause“.
Recognising that a high number of women in prison are vulnerable and living with trauma, it says the service needs to improve access to services such as talking therapies, and acknowledges prisons are ill-equipped to provide the necessary treatment and care for acutely mentally ill women.
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‘A lot of prisons not fit for purpose’
Scarlett believes a much more radical overhaul is needed, including a review of what she describes as an “us and them” relationship between the prison officers and the inmates.
She says: “It’s right to remove people’s freedoms – but a judge does that. That’s what he did with me – he removed my freedom for a period of time – that’s my punishment.
“It is not other people’s job to further punish you by weaponising access to basic necessities – such as healthcare, food – because they see fit or because they personally want to.”
Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK.
For Shelley Mclean, every night is a sleepless one, just to keep her 11-year-old daughter alive.
Missy was born with a rare genetic condition that affects her breathing, digestion and movement.
She spent the first nine months of her life in hospital before coming home with a breathing tube in her throat, a feeding tube in her stomach, and a line into her bowel.
At first, the family had some NHS-funded nighttime care to help keep Missy safe while she slept.
But when her local NHS body decided she no longer met the threshold, that support was taken away.
Image: Missy has a breathing tube in her throat, a feeding tube in her stomach, and a line into her bowel
Now, Missy’s mother is responsible for her care.
“I’m her nurse, her physio, her carer,” says Shelley. “I don’t sleep properly because I’m scared she’ll stop breathing.
“They say we don’t meet the threshold – but I don’t know what more they need to see.”
Every night, Shelley prepares Missy’s medicines, checks her tubes, and monitors her breathing.
“This is an epilepsy medicine,” she says, holding up a syringe.
“If she’s not tolerating food orally, I put it down the tube.”
Despite her exhaustion, Shelley is grateful for the care that once saved her daughter’s life.
“I’m very grateful the NHS saved Missy – she wouldn’t be here without them. But they’re crippling the parents.”
Image: Shelley Mclean cares for her daughter Missy round the clock
The postcode lottery
Children like Missy who leave hospital but still need intensive support are meant to receive what’s called NHS continuing care – specialist help for those with the most complex, life-limiting or life-threatening needs.
But Sky News has seen new data which shows access to this care is deeply inconsistent across England, creating a postcode lottery that leaves many families struggling to survive without the help they require.
New figures obtained by Sky News reveal just how uneven continuing care has become.
NHS spending on children’s continuing care ranges from just 80p to £6 per head depending on where families live.
Out of almost 100,000 children in England with a life-limiting or life-threatening condition, only around 4% – roughly 4,400 – receive NHS continuing care funding.
And more than half of all disabled children referred for this kind of support are rejected.
Anna Bird, chief executive of charity Contact, says the system is leaving thousands of families on the brink.
“We’re not seeing the commitment to make sure those who need continuing care are getting it,” she told Sky News.
“Our research shows there’s a huge postcode lottery – families are running kind of little hospitals at home just to keep their children well and alive.
“They’re being let down by continuing care, and they’re not getting the support they need.”
In some areas, campaigners say local NHS bodies have cut back on support even for children with the most serious medical conditions.
Parents report being told their child no longer qualifies for help despite their needs remaining unchanged.
For Shelley, that decision means she rarely sleeps through the night.
“If I don’t go to her, she could be dead,” she says quietly. “She could have a fit and… you know, she could be dead.”
Image: Shelley, Missy and her brother
In a statement, NHS Cheshire and Merseyside said: “We understand Ms Mclean will be disappointed with the decision relating to her daughter’s funding.
“While we’re unable to comment on individual cases due to our commitment to patient confidentiality, all patients are reviewed jointly by health and care professionals to ensure they are receiving the most appropriate care for their needs.
“Patients who wish to discuss their funding decision are able to contact NHS Cheshire and Merseyside using the contact details included in their patient letters.”
But campaigners say that without national standards – and without the law forcing consistent assessments – those reviews will continue to vary wildly from one area to the next.
The result is that parents like Shelley find themselves trapped between two systems – the NHS and social care – neither of which can agree who is responsible.
“I’m not the type of person who wants to ask anyone for help,” she says. “But it’s brought me to my knees.”
For Shelley, that gap is more than bureaucratic. It’s personal, relentless, and exhausting.
“I would invite them to come and have a week in my position – to try to wake up every hour, on the hour, every night. Then they might understand.”
Campaigners say no parent should have to shoulder that burden alone – and they want ministers to act.
They’re calling on the government to make continuing care a statutory entitlement, with consistent assessments, proper funding, and transparency about who gets help and who doesn’t.
Until then, families like Shelley’s will continue to do the work of the NHS from their own homes – unpaid, unsupported, and exhausted.
Image: Shelley feeding Missy
The Department for Health and Social Care said: “Our thoughts go out to Shelley and Missy – everyone should have access to high-quality, compassionate care.
“As part of our 10-Year Health Plan, the government is shifting more healthcare out of hospitals and into the community, to ensure patients and their families can get the care they need, where and when they need it.
“Integrated Care Boards are responsible for meeting the needs of local people – including Children and Young People’s Continuing Care and ensuring the care requirements of people like Missy and Shelley are met.
“This government has set out best practice, and provided guidance around assessments, decision-making and agreeing care packages for Children and Young People’s Continuing Care.”
Sir Keir Starmer has dismissed calls for an investigation into his chancellor after she apologised for putting her family home up for rent without obtaining the necessary licence.
The newspaper reported that the chancellor rented her family home in Dulwich when she moved into Number 11 Downing Street, but was unaware she had to obtain a licence to do so.
Some London boroughs require private landlords to obtain a specific kind of licence if they are putting their property up for rent – including Southwark Council, where Ms Reeves’ home is listed.
The newspaper said Ms Reeves had now applied for a licence, but the Conservatives have called for an investigation.
A spokesperson for Ms Reeves said: “Since becoming chancellor, Rachel Reeves has rented out her family home through a lettings agency.
“She had not been made aware of the licensing requirement, but as soon as it was brought to her attention, she took immediate action and has applied for the licence.
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“This was an inadvertent mistake and in the spirit of transparency, she has made the prime minister, the independent adviser on ministerial standards and the parliamentary commissioner for standards aware.”
It is understood that Sir Laurie Magnus, the prime minister’s ethics adviser, has not launched an investigation into Ms Reeves.
Sir Keir said further investigation into the issue was “not necessary” after consulting Sir Laurie.
In a letter to Ms Reeves, he suggested her apology was a “sufficient resolution”.
Daisy Cooper, deputy leader of the Liberal Democrats, said the chancellor was adding to the government’s “list of scandals”.
“The chancellor is meant to be delivering growth but the only thing she appears to be growing is the government’s list of scandals,” she said.
“Just weeks before the budget, this risks seriously undermining confidence in this government and its ability to focus on the urgent tasks at hand.”
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Under the proposal, sellers, instead of buyers, would be responsible for paying the tax.
The chancellor is understood to be looking at an annual 1% charge on the amount a property’s value exceeds £2m – a £10,000-a-year levy for homes worth £3m.
Another proposal would see capital gains tax (CGT) charged when someone sells their main home, based on the amount it has increased in value during ownership.
Reports suggest this would only be applied to the most expensive properties, with a possible threshold of £1.5m, which would affect about 120,000 homeowners and higher-rate taxpayers getting CGT bills of nearly £200,000.
Migrant sex offender Hadush Kebatu, who was wrongly freed from prison, has claimed in an interview with Sky News that he tried to hand himself in to police a day before he was arrested, but was ignored by officers.
The Home Office said Kebatu, 38, was deported from the UK on Tuesday night.
Speaking to Sky News after he arrived back in Ethiopia on Wednesday morning, Kebatu shared details of his accidental release from HMP Chelmsford on 24 October and the two-day manhunt that followed.
The convicted sex offender was repeatedly questioned on his crimes, but Sky News has chosen not to broadcast this part of the interview.
‘Ignored’ by police
The morning after he was released from prison, Kebatu claimed he tried to hand himself into police, but was ignored.
He said: “I [told] police, look here, police I am wanted man, I am arrested, I will give you my hand, please help where is police station? He ignored me, he drove [off].”
He added that he told the officer his name and that he was mistakenly released from prison.
“I am not unknown. The police station, where is the place? But also I go to police, I will give you my hand please help me where is the police station, take me, I am wanted.
“You know me, or my image, my name is Hadush Kabatu, nationality Ethiopia. Please, I was the mistake release from Chelmsford prison. Please help me.”
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Moment Hadush Kebatu put on deportation flight
Responding to Kebatu’s claims, the Metropolitan Police told Sky News: “The Met is not aware of any evidence to support the claims that Kebatu approached officers on Saturday morning.
“The actions of officers who responded to the sighting of him on Sunday morning show how seriously they were taking the manhunt. Kebatu’s actions on the morning of his arrest were more like those of someone trying to avoid officers, not trying to hand himself in.”
Release from prison
Kebatu was released by HMP Chelmsford a month into his 12-month sentence on the expectation he would be picked up by immigration enforcement.
He said after he was released he waited more than three hours outside the prison, for what he described as someone who was “responsible” for him.
He said: “At that time I am waiting more than three hours… who [is] responsible for me? Where is Home Office, where is [immigration]?
“I was told there was a bus. Also, all the experts, they all ignored me.”
In another Sky News story, a delivery driver who spoke to Kebatu outside Chelmsford prison said he looked “confused”.
The driver said he was approached by the prisoner, who had no idea where he was supposed to go. He said Kebatu waited outside the prison for roughly “an hour and a half” before leaving.
Kebatu said after he left the prison, he asked a passerby where the train station was. He claimed someone helped him, and bought him a train ticket for £18.
Image: Kebatu’s movements the day he was released from prison
The Ethiopian national arrived in the UK on a small boat on 29 June. Days after his arrival, he sexually assaulted a 14-year-old girl and a woman in Epping, Essex, where he was staying.
He was found guilty of two counts of sexual assault, one count of attempted sexual assault, one count of inciting a girl to engage in sexual activity and one count of harassment without violence.
When approached by Sky News, the Ministry of Justice (MoJ) pointed to a statement made by Justice Secretary David Lammy upon Kebatu’s deportation: “Kebatu has been returned to Ethiopia where he belongs.
“I am grateful to Home Office colleagues for acting swiftly to secure his deportation. I have been clear from the outset that a mistake of this nature is unacceptable, and we must get to the bottom of what happened.
“I have established an independent investigation chaired by Dame Lynne Owens into last Friday’s events to get the public the answers they rightly deserve, and we have introduced the strictest checks ever seen in our prison system to stop similar unacceptable errors in future.”
Essex Police, who arrested Kebatu after the assaults in July, told Sky News: “Our officers responded quickly to the reports of the sexual assaults committed in Epping and arrested Hadush Kebatu on the same day the offences were reported to us.
“Kebatu was then immediately remanded in custody, while officers acted diligently and professionally securing charges and building a case which saw Kebatu convicted following a trial. Protecting women and girls is a priority for Essex Police and our swift and thorough actions highlight our commitment to this.”