A secondary school teacher was forced to stop working after developing an incurable ear condition he believes was caused by surfing in sewage-polluted water.
Reuben Santer told Sky News he has had “an awful nine months” after contracting Meniere’s disease, which has caused him to have severe dizzy spells and hearing loss.
His case has been highlighted by Surfers Against Sewage (SAS) who say reports to them of being sick after entering the water have nearly tripled in the last year.
SAS says that as well as being an environmental problem, the sewage scandal is increasingly a public health one too.
‘Traumatic experience’
Reuben’s problems started last November when the 33-year-old developed an infection in his middle ear after a surf at Saunton Beach in Devon.
“I had this really loud, intense ringing in one side the day after a surf,” he told Sky News.
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“I thought I was having a haemorrhage; I had no idea what was going on. I went to the doctor and they said it was a middle ear infection likely caused by dirty water but it’s impossible to prove.”
Image: Reuben Santer (L) has suffered from ear infections linked to sewage pollution
Reuben’s symptoms went away with antibiotics but he fell ill a month later after going back in the water for the first time. He only realised afterwards that a sewage pollution warning had been in place and a day later he was “throwing up, having intense rotational vertigo, I completely lost my balance”. It emerged he had labyrinthitis in his inner ear.
“You can normally recover from that but somehow it triggered Meniere’s disease which is the same symptoms but chronically. It doesn’t have a known cure.
“I’ve had a really awful nine months, the worst thing is I lost my job.
“Being a teacher is stressful, I could not handle being in a classroom and having unpredictable attacks of vertigo…when everything around you is spinning. It was pretty traumatic.
“I haven’t been going out on my own, I haven’t been driving when I was previously an independent person so that’s been pretty tough. I also have hearing loss in my left ear and roaring tinnitus and sound sensitivity.”
Reports of sickness up by nearly a third
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17:40
What caused Britain’s sewage crisis?
While the definite cause of Reuben’s condition is not provable, Surfers Against Sewage (SAS) is concerned about a rise in people getting sick from dirty water.
In its annual Water Quality Report released this week, the campaign group said between October 2022 and September 2023 1,924 people reported getting ill after entering the water – up from 720 the year previously.
Of those who visited a doctor, three out of four people said the doctor attributed their illness to exposure to sewage-polluted waters.
The illnesses caused an estimated five years worth of sick days and the majority of cases happened at bathing sites considered to be “excellent” quality, the SAS report said.
Surfer ‘horrified’ to contract parasite
Naomi Jenkin, 37, was ill for three weeks after she contracted the parasite cryptosporidium following a surf in Newquay in the spring.
“It’s something that you get from water that’s contaminated with sewage,” she said. “I was horrified.”
She said her symptoms included being “doubled up in pain and feeling nauseous”.
“I had to just stop work and basically take myself to bed. I had a really bad stomach upset, and it basically went on for three weeks in total, so it really affected my life quite a lot.
“It’s also knocked my confidence to go back into the water.”
Image: Naomi Jenkin was ill for three weeks after contracting a parasite
In some cases, sicknesses caused by suspected sewage pollution have been so severe people had to be hospitalised.
Robbie Bowman fell ill a few hours after going for a swim with a scrape on his leg in Cardiff and was found by his son “lying on the floor, waving my arms about, not making any sense”.
In hospital he was diagnosed with the bacterial infection cellulitis and kept on intravenous antibiotics for a week as doctors feared he had sepsis.
He told Sky News that he spent most of August “with my leg up trying to encourage the healing of my skin and the blisters on the back of my calf” and his skin is still red. A possible cause was given as Golden Staph, which can be caused by swimming in dirty water.
“It has quite massively impacted me,” he said. “I don’t trust the water anymore. That for me is the biggest shame.”
General Election ‘tipping point for change’
Giles Bristow, the CEO of Surfers Against Sewage, said the rise in sickness reports could be due to more people being aware of the sewage scandal and linking their health issues to that.
But he said more people are using water for recreational activities at the same time as rampant sewage dumping so “it’s bound to be that more people are getting ill”.
The SAS’s report found that untreated sewage was discharged across waterways in England, Scotland, Northern Ireland and Wales more than 399,864 times – over 1,000 times a day.
Mr Bristow said the report “reveals the complacency and disregard of governments, water companies and regulators towards the health of rivers and coastlines in the UK – and by extension people’s health”.
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4:24
Huge sewage spill captured in cornwall
With a general election looming, he called on all parties to adopt the SAS’s End Sewage Pollution Manifesto – a five point plan that includes cracking down on the profits made by water companies and ensuing regulators have resources to enforce pollution laws.
“This is an absolutely key issue for the public and we’ve got a mandate for change like never before,” he said.
“You wouldn’t put up with a Victorian health system where you turn up to your doctors and they give you a leech. So why should we put up with turning up to use our rivers and sees and finding it’s a Victorian system that discharges pollution into our waterways?”
“This plan includes targets so strict they are leading to the largest infrastructure programme in water company history – £60bn over 25 years – which in turn will result in hundreds of thousands fewer sewage discharges,” the spokesperson said.
Industry body Water UK has said it is prepared to almost double that spending to pay for upgrades and cut sewage discharges.
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The issue looks set to become a key battleground when voters next go to the polls, especially in rural and coastal areas traditionally represented by Conservative MPs – but which the Lib Dems are looking to take.
Tim Farron, the Lib Dems’ environmental spokesperson, called the SAS report an “insult” to people “who want to swim in their local river or sea without getting sick”, and called on the Conservatives to “ban bonuses for water company bosses until this filthy practice is brought to an end”.
Labour’s shadow environment secretary Steve Reed said the water industry “is broken after 13 years of Tory government” and Labour “will give Ofwat the powers to ban the payment of bonuses to water bosses until they have cleared up their filth”.
Martin Lewis says motorists who were mis-sold car finance are likely to receive “hundreds, not thousands of pounds” – with regulators launching a consultation on a new compensation scheme.
The founder of MoneySavingExpert.com believes it is “very likely” that about 40% of Britons who entered personal contact purchase or hire purchase agreements between 2007 and 2021 will be eligible for payouts.
“Discretionary commission arrangements” saw brokers and dealers charge higher levels of interest so they could receive more commission, without telling consumers.
Image: Pics: PA
Speaking to Sky News Radio’s Faye Rowlands, Lewis said: “Very rarely will it be thousands of pounds unless you have more than one car finance deal.
“So up to about a maximum of £950 per car finance deal where you are due compensation.”
Lewis explained that consumers who believe they may have been affected should check whether they had a discretionary commission arrangement by writing to their car finance company.
However, the personal finance guru warned against using a claims firm.
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“They’re hardly going to do anything for you and you might get the money paid to you automatically anyway, in which case you’re giving them 30% for nothing,” he added.
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Who’s eligible for payout after car finance scandal?
Yesterday, the Financial Conduct Authority said its review of the past use of motor finance “has shown that many firms were not complying with the law or our disclosure rules that were in force when they sold loans to consumers”.
The FCA’s statement added that those affected “should be appropriately compensated in an orderly, consistent and efficient way”.
Lewis told Sky News that the consultation will launch in October – and will take six weeks.
“We expect payouts to come in 2026, assuming this will happen and it’s very likely to happen,” he said.
“As for exactly how will work, it hasn’t decided yet. Firms will have to contact people, although there is an issue about them having destroyed some of the data for older claims.”
He believes claims will either be paid automatically – or affected consumers will need to opt in and apply to get compensation back.
The FCA says you may be affected if you bought a car under a finance scheme, including hire purchase agreements, before 28 January 2021.
Anyone who has already complained does not need to do anything.
The authority added: “Consumers concerned that they were not told about commission, and who think they may have paid too much for the finance, should complain now”.
Its website advises drivers to complain to their finance provider first.
If you’re unhappy with the response, you can then contact the Financial Ombudsman.
Any compensation scheme will be easy to participate in, without drivers needing to use a claims management company or law firm.
The FCA has warned motorists that doing so could end up costing you 30% of any compensation in fees.
The FCA estimates the cost of any scheme – including compensation and administrative costs – to be no lower than £9bn.
But in a video on X, Lewis said that millions of people are likely to be due a share of up to £18bn.
The regulator’s announcement comes after the Supreme Court ruled on a separate, but similar, case on Friday.
Image: Waves break on the sea front in Blackpool. File pic: PA
A wider yellow warning – covering the North of England and Northern Ireland – is also active between 6am this morning and 11.59pm tonight.
Train operator LNER has warned passengers not to travel north of Newcastle, while Avanti West Coast has advised its customers not to travel north of Preston as it will be “heavily affected” by the weather.
“We’re expecting heavy rain and high winds to result in disruption of services,” LNER said in a statement.
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Some trains have already been cancelled in Scotland, with Network Rail saying several lines will be closed from 12pm. Other routes will run with a reduced timetable and longer journey times.
Among the routes set to close at midday are Edinburgh to Fife, Perth to Dundee, and Aberdeen to Inverness, as well as the West Highland Line.
The storm could also lead to road closures – and several ferry services have already been cancelled by Scottish operator CalMac.
The Met Office said that much of Scotland, particularly western coastal areas, will be battered by heavy rain and windy conditions.
Image: Pic: Met Office
The strongest gusts are expected this afternoon and into the evening – but a Met Office spokesperson warned “there remains some uncertainty in the depth and track of Floris”.
Sky News’ weather presenter Jo Wheeler said: “Storm Floris is likely to bring a spell of weather not usually associated with the height of summer.
“Travelling across the Atlantic, this otherwise unremarkable, low-pressure system will cross a powerful jet stream, exiting on the cold side, renowned for storm formation.”
She said inland gusts of 50mph to 60mph are widely possible, potentially reaching 80mph to 90mph over exposed coasts, hills and bridges.
“The rain associated with this storm will largely clear through early tomorrow, but it’s as the rain goes that the winds start to strengthen,” she warned.
Almost two months after Air India Flight 171’s deadly crash, some of the 53 British nationals on board are only now being laid to rest.
Some 300 friends, families, and locals from the Gujarati community in and around Londongathered in Wembley for a prayer and memorial service dedicated to remembering some of the victims.
Wearing his father’s emerald ring that was miraculously recovered from the wreckage, Miten Patel addresses the crowd.
His parents, Ashok and Shobhana Patel, were travelling back to their home in Orpington, Kent, after a spiritual trip to India, when they were killed in the crash on 12 June.
Their funeral was held only days ago, after being delayed following the discovery that the remains of other individuals were found in Miten’s mother’s casket.
Image: Ashok and Shobhana Patel were among 241 who died in the Air India plane crash
He credits Professor Fiona Wilcox, the senior coroner at Inner West London Coroner’s Court, for meeting with him and his family to break the news.
“My parents were the first ones repatriated in the UK,” Miten explains – he organised the repatriation of his parents before he flew out to Ahmedabad.
“When they were back home, the first thing that they did was a CT scan. And that’s when it came about, the CT scan showed that with mum’s remains, there were further remains there too.
“I don’t know what they were. I don’t know how many.”
Image: The remains of other individuals were found in Miten’s mother’s casket
Miten’s parents’ funeral was attended by hundreds. His father, Ashok, was a financial adviser and his mother, Shobhana, was a retired microbiologist.
As the eldest son, organising much of his parents’ farewell fell to him. The concern around his mother’s remains delayed the family’s chance to grieve.
“I think there should be a level of responsibility taken. Why did that happen? Where was the flaw in that process? I mean I do understand that whole situation, people were rushing, people were very tired.
“You know, to get all the remains, then having to separate them by DNA, it’s a long process. But really, for us as loved ones, it is very upsetting.”
Indian government spokesman Randhir Jaiswal previously said the country was “working closely with the UK side from the moment these concerns and issues were brought to our attention”.
“In the wake of the tragic crash, the concerned authorities had carried out identification of victims as per established protocols and technical requirements,” he said. “All mortal remains were handled with utmost professionalism and with due regard for the dignity of the deceased.
“We are continuing to work with the UK authorities on addressing any concerns related to this issue.”
The flight crashed moments after take-off en route to Gatwick, killing 241 people on board. Horrifying images were beamed around the world within minutes.
Confusion and fear spread like wildfire among relatives back in the UK, who immediately tried to get hold of their loved ones.
It was a family member of Komal Patel’s who called her after seeing the images on the news.
There was only one flight out of Ahmedabad back to London that day, and she had only just been texting her brother Sunny and his wife Monali, who’d been on holiday.
The events of the past few weeks have been unfathomable.
Image: Sunny and Monali Patel were about to celebrate their 10-year anniversary
In her first interview about her brother and her sister-in-law, Komal explains how she flew out to India with her cousin Jina to go and identify her little brother.
“Because we weren’t really allowed to see the body, I don’t think I’ve really come to terms with it. I still think I’m dreaming and it’s not really real,” Komal tells us.
Sunny and Monali Patel were in their 30s and about to celebrate their 10-year anniversary.
Image: Komal Patel flew to India with her cousin Jina to identify her little brother
The couple were the “light” and “soul” of their families.
They loved having fun, playing with their nieces and nephews and adored travelling. Komal says her brother loved barbecues and her sister-in-law worked with children and adored hers too.
“They’re just really fun, exciting, really lived life, just made memories, just made everyone really happy,” says big sister Komal.
“They were like the heart of my kids. Whenever they walked into a room, they just filled up the room with laughter and happiness.”
Image: A photo of Sunny and Monali Patel, who died in the Air India plane crash, on display at a vigil
The couple had been due to fly back home to London a week beforehand but postponed their flight.
“It has just been very traumatic, very, very sad for us, losing Sunny and Monali at 39 years old,” says their cousin Jina.
“They were full of life and brought so much light into our family. As a family, we’re devastated at why two people so young, with so much energy, who brought so much into our families have just sort of gone in one day.”
A joint funeral for the husband and wife was held a fortnight ago and like hundreds of families impacted by this tragedy, the family are now rebuilding a foundation that has been shattered.