Fights, vomiting and abuse: Theatregoers have forgotten how to behave, staff say
Front-of-house workers at leading West End theatres have told Sky News audiences have “forgotten how to behave” – claiming assaults and abuse are a common occurrence.
Agreeing to talk to us anonymously, we heard accounts of drunk audience members projectile vomiting in the auditorium, used condoms being found in the stalls, and ambulances being called to treat bleeding audience members after fights.
One theatre worker – who was fearful speaking out could cost him his job – said he was concerned that top management at some venues are putting “profit over safety”.
He told us how, despite a life-long love of theatre, his job has become intolerable after the COVID pandemic.
“I had a friend who is barely 5ft 2in punched in the face by a man who was 6ft 9in. She’s in her 20s.”
He said he was assaulted by a man who had arrived late and wouldn’t accept that he had to wait for an appropriate moment in the show to take his seat.
“I’d moved myself in front of the doors and he basically slammed me against the wall and then walked in, calling me a f****** w***** for doing my job… security pulled him out and he was made to apologise… but he was allowed to watch the show. I’ve just been assaulted and I’m shaken but that’s a common experience in the West End.”
As well as hearing countless examples of how audience members are routinely drunk and disrespectful, another worker even showed Sky News one theatre group’s internal incident reports.
Analysis:
Audiences behaving badly: An epidemic of anti-social behaviour
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Theatregoers thrown out as crowd boos
“We have to ask people to leave probably at least once a week,” they explained.
“There’s a huge amount of people that come to the theatre and it’s just a magical experience for them” we were told – “but there is this small minority of people that have forgotten how to behave”.
Workers told us how incidents are more frequent at jukebox musicals that clearly pitch their tickets at stag and hen dos – advertising “a raucous night out”.
“They bring in the crowds and the crowds spend money… there are offers at the bar and it’s money after a lockdown… we’ve got to do bag checks, ticket checks, get them to their seats before the show starts and they all want to go to the bar. I’ve had bar staff being shouted at… some horrible abuse goes on.”
London’s Shaftsbury Avenue
As an example of how little audience members seem to care, one theatre worker recounted: “I brought the person into the foyer and explained that we had received complaints about them being noisy, that they’d been vaping, to which they replied ‘So what?'”
Speaking to Sky News back in October, musical composer Stephen Schwartz – who has worked in theatre for over five decades on countless Broadway and West End hits from Godspell to Wicked – spoke of how mobile phones are becoming a real problem.
“What’s exasperating is the cell phones, people being on their phones and you want to say to them, you know, just go out in the lobby and text on your phone and let everybody else get on and watch the show!”
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Composer Stephen Schwartz. Pic: AP
Theatre union BECTU recently surveyed its members about this. Some 90% of the 15,000 theatre staff who responded said they regularly witnessed bad behaviour – with half saying they were thinking about quitting as a result.
Head of BECTU, Philippa Childs, said some of the stories they heard were “quite incredible”.
“People being threatened with violence, people being told somebody would be waiting for them outside of the theatre at the end of the night… the results were really shocking and what we’ve been saying to theatres is that they need to take some action to make sure their staff are protected.”
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Audience members kicked out of theatre
While Ms Childs says it’s understandable that theatres want to make up for the earnings they lost during COVID lockdowns, she wants to “make sure theatres aren’t encouraging people to arrive tanked-up”.
She adds: “Theatres were the last to open so it’s inevitable that they want to try to claw back some of that lost revenue by selling more alcohol, but I think that is a contributing factor.”
None of the theatre owners Sky News approached wanted to comment for this piece.
Entertainment
Sally Rooney tells court new books may not be published in UK due to Palestine Action ban
Irish author Sally Rooney has told the High Court she may not be able to publish new books in the UK, and may have to withdraw previous titles from sale, because of the ban on Palestine Action.
The group’s co-founder Huda Ammori is taking legal action against the Home Office over the decision to proscribe Palestine Action under anti-terror laws in July.
The ban made being a member of, or supporting, Palestine Action a criminal offence punishable by up to 14 years in prison.
Rooney was in August warned that she risked committing a terrorist offence after saying she would donate earnings from her books, and the TV adaptations of Normal People and Conversations With Friends, to support Palestine Action.
In a witness statement made public on Thursday, Rooney said the producer of the BBC dramas said they had been advised that they could not send money to her agent if the funds could be used to fund the group, as that would be a crime under anti-terror laws.
Rooney added that it was “unclear” whether any UK company can pay her, stating that if she is prevented from profiting from her work, her income would be “enormously restricted”.
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Why was Palestine Action proscribed?
She added: “If I were to write another screenplay, television show or similar creative work, I would not be able to have it produced or distributed by a company based in England and Wales without, expressly or tacitly, accepting that I would not be paid.”
Rooney described how the publication of her books is based on royalties on sales, and that non-payment of royalties would mean she can terminate her contract.
“If, therefore, Faber and Faber Limited are legally prohibited from paying me the royalties I am owed, my existing works may have to be withdrawn from sale and would therefore no longer be available to readers in the UK,” Rooney added, saying this would be “a truly extreme incursion by the state into the realm of artistic expression”.
Rooney added that it is “almost certain” that she cannot publish or produce new work in the UK while the Palestine Action ban remains in force.
She said: “If Palestine Action is still proscribed by the time my next book is due for publication, then that book will be available to readers all over the world and in dozens of languages, but will be unavailable to readers in the United Kingdom simply because no one will be permitted to publish it, unless I am content to give it away for free.”
Sir James Eadie KC, barrister for the Home Office, said in a written submission that the ban’s aim is “stifling organisations concerned in terrorism and for members of the public to face criminal liability for joining or supporting such organisations”.
“That serves to ensure proscribed organisations are deprived of the oxygen of publicity as well as both vocal and financial support,” he continued.
The High Court hearing is due to conclude on 2 December, with a decision expected in writing at a later date.
Entertainment
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Prince William wasn’t close to being born when Fawlty Towers first aired – but now even his children have fallen in love with it.
The Prince of Wales, 43, revealed his kids’ love of the classic British sitcom – which first aired in 1975 – during a conversation with star John Cleese.
The pair shared a few words at the Tusk Conservation Awards at London’s Savoy Hotel on Wednesday night, which honoured those safeguarding the habitats and animals of Africa.
William told Cleese they were having “a lot of family laughs” watching the show, and his children “love it”.
The Prince of Wales and John Cleese were among those attending the Tusk Conservation Awards. Pics: PA
The future king said he has also been “reminiscing” on the series and enjoying it “all over again”.
“It’s brilliant,” he added.
After their chat, Cleese said of Fawlty Towers: “I always explain it’s about ‘who’s scared of who’ and kids pick that up immediately. And mine, all those years ago, grew up watching it.”
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The veteran comic actor – an ambassador of the trust – was joined by his wife Jennifer Wade, and fellow ambassador Ronnie Wood, the Rolling Stones guitarist.
Other guests were Zara Tindall and husband Mike, and William’s cousins Lady Amelia and Lady Eliza Spencer.
Winners included Laban Mwangi, a head ranger working in Kenya; Rahima Njaidi, who has established a Tanzanian community-led forest conservation network; and Kumara Wakjira, who was honoured for his work in Ethiopia.
William said they “should inspire us to drive change”.
He added: “If we all want to continue to enjoy and benefit from the wonders of the natural world we must not be the generation that stands by as wildlife and biodiversity disappears.
“What we choose to do will have an impact on future generations, and tonight we must choose to do more.”
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