Front-of-house workers at leading West End theatres have told Sky News audiences have “forgotten how to behave” – claiming assaults and abuse are a common occurrence.
Agreeing to talk to us anonymously, we heard accounts of drunk audience members projectile vomiting in the auditorium, used condoms being found in the stalls, and ambulances being called to treat bleeding audience members after fights.
One theatre worker – who was fearful speaking out could cost him his job – said he was concerned that top management at some venues are putting “profit over safety”.
He told us how, despite a life-long love of theatre, his job has become intolerable after the COVID pandemic.
“I had a friend who is barely 5ft 2in punched in the face by a man who was 6ft 9in. She’s in her 20s.”
He said he was assaulted by a man who had arrived late and wouldn’t accept that he had to wait for an appropriate moment in the show to take his seat.
“I’d moved myself in front of the doors and he basically slammed me against the wall and then walked in, calling me a f****** w***** for doing my job… security pulled him out and he was made to apologise… but he was allowed to watch the show. I’ve just been assaulted and I’m shaken but that’s a common experience in the West End.”
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As well as hearing countless examples of how audience members are routinely drunk and disrespectful, another worker even showed Sky News one theatre group’s internal incident reports.
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Theatregoers thrown out as crowd boos
“We have to ask people to leave probably at least once a week,” they explained.
“There’s a huge amount of people that come to the theatre and it’s just a magical experience for them” we were told – “but there is this small minority of people that have forgotten how to behave”.
Workers told us how incidents are more frequent at jukebox musicals that clearly pitch their tickets at stag and hen dos – advertising “a raucous night out”.
“They bring in the crowds and the crowds spend money… there are offers at the bar and it’s money after a lockdown… we’ve got to do bag checks, ticket checks, get them to their seats before the show starts and they all want to go to the bar. I’ve had bar staff being shouted at… some horrible abuse goes on.”
Image: London’s Shaftsbury Avenue
As an example of how little audience members seem to care, one theatre worker recounted: “I brought the person into the foyer and explained that we had received complaints about them being noisy, that they’d been vaping, to which they replied ‘So what?'”
Speaking to Sky News back in October, musical composer Stephen Schwartz – who has worked in theatre for over five decades on countless Broadway and West End hits from Godspell to Wicked – spoke of how mobile phones are becoming a real problem.
“What’s exasperating is the cell phones, people being on their phones and you want to say to them, you know, just go out in the lobby and text on your phone and let everybody else get on and watch the show!”
Theatre union BECTU recently surveyed its members about this. Some 90% of the 15,000 theatre staff who responded said they regularly witnessed bad behaviour – with half saying they were thinking about quitting as a result.
Head of BECTU, Philippa Childs, said some of the stories they heard were “quite incredible”.
“People being threatened with violence, people being told somebody would be waiting for them outside of the theatre at the end of the night… the results were really shocking and what we’ve been saying to theatres is that they need to take some action to make sure their staff are protected.”
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Audience members kicked out of theatre
While Ms Childs says it’s understandable that theatres want to make up for the earnings they lost during COVID lockdowns, she wants to “make sure theatres aren’t encouraging people to arrive tanked-up”.
She adds: “Theatres were the last to open so it’s inevitable that they want to try to claw back some of that lost revenue by selling more alcohol, but I think that is a contributing factor.”
None of the theatre owners Sky News approached wanted to comment for this piece.
Yungblud has told Sky News he hopes he can keep Ozzy Osbourne’s “spirit and energy” alive after performing at the metal legend’s final gig.
The singer-songwriter paid tribute to his hero at the premiere of his upcoming documentary, Are You Ready, Boy?, which he admitted had been an “uncomfortable” watch as it shows him at his most vulnerable.
It gives fans a glimpse behind the curtain during the process of recording live tracks from his fourth studio album, Idols, which topped the charts in June.
Image: On stage at Back To The Beginning. Pic: Kazuyo Horie
Just a few weeks later, he was on stage at Back To The Beginning – Ozzy Osbourne‘s “final bow” reunion gig with Black Sabbath, held at Villa Park in Birmingham. The metal pioneer died less than three weeks later.
Yungblud, whose real name is Dom Harrison, performed a cover of Osbourne’s song Changes, and went on to release his version as a single, raising funds for the same charities as the concert.
Afterwards, Ozzy gifted him a cross which he keeps around his neck.
Image: Ozzy on stage during his final performance. Pic: Ross Halfin
“Ozzy is everything to me, always has been,” he says. “And to be able to go on stage and honour my hero and sing that song to him, without knowing that they were his final days, was everything to me.
“I will try my best to keep that spirit and keep that energy alive. I love that guy. I got to know him personally at the end and I love that family. I’ve got nothing but love, always.”
Now, Harrison is getting ready for the release of Are You Ready, Boy?, which was filmed at the famous Hansa Studios in Berlin, the birthplace of albums including David Bowie’s Heroes and U2’s Achtung Baby!.
Image: Are You Ready, Boy? is released later in August
Making music and all of his creative output he sees as “life or death”, he says in the film. “I mean, 100%,” he adds while on the red carpet. “I think that’s how I like to play, you know? I mean, red or black, every time.
“I love taking risks and this film is the most vulnerable I think I’ve ever been. It’s pretty uncomfortable for me to watch. I’ve seen it once, I’ll watch it tonight and probably never watch it again…
“I think in this day and age, it’s very easy for us to cut around things and make them palatable and digestible. I wanted to do something that would be raw and uncomfortable, and this is what came out.”
The film comes during an intense period for the star, who has just opened his own music venue and shop in London, and is also planning a world tour and the return of his own festival, Bludfest, in 2026.
“I think it’s important for [fans] to know who I really am,” he says, of why he wanted to make the film. “I think 30 seconds on an Instagram video doesn’t quite cut it. It’s a fly-on-the-wall documentary… we didn’t have an overarching narrative at the start of it.
“I said, come with me for two weeks, roll the cameras and see what happens.”
The star also spoke about Bludfest, which he launched in 2024. The third event next year will be “bigger and better,” he says.
“I had something to prove,” he says. “I think this festival was important… It made me sick, the price of tickets. And a lot of promoters, I don’t think, took me seriously.
“We made a massive statement and I will continue to do that. I love my community, I love my fanbase. They’re all I care about.”
Are You Ready, Boy? is out in cinemas on August 20 and 24
Jeremy Clarkson has joined a backlash in the Cotswolds after US vice president JD Vance arrived at a picturesque hamlet in the region for his summer holiday.
Mr Vance and his family are staying at Dean Manor, a Grade II-listed country home in the tiny hamlet of Dean, during a trip where they also stayed with the Foreign Secretary David Lammy in Kent and will later travel to Scotland.
Local residents reportedly expressed their frustrations after Mr Vance’s enormous motorcade, consisting of 18 vehicles, caused a lockdown in the countryside on Monday.
People in the Cotswolds faced road closures and security checkpoints overseen by police with sniffer dogs as Mr Vance made his way to Dean Manor on Monday, according to GloucestershireLive.
It came before a “Vance Not Welcome Party” protest was organised by the groups “Everybody Hates Elon” and the “Stop Trump Coalition” in Charlbury, close to where Mr Vance is staying, today.
Image: People attend the ‘Vance not welcome party’ protest as JD Vance spends his holiday nearby. Pic: Reuters
Image: Pic: Reuters
The demonstrators held banners mocking the US vice president and calling him a “war criminal”, in an apparent reference to America’s support for Israel.
Several protesters held images of a widely shared meme depicting Mr Vance with a bald head. The meme went viral after a Norwegian tourist claimed he was not allowed into the US after immigration agents saw it on his phone.
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One protester in Charlbury held a banner reading “JD Vance’s Netflix password is ‘password'”, while another held a sign which said: “JD Vance claps when the plane lands.”
Image: Pic: Reuters
Meanwhile, a van displaying the image of a bald Mr Vance was seen driving through Charlbury.
A large sign outside a property in nearby Chipping Norton read: “Gaza starves, Vance not welcome.”
Image: Pic: Reuters
Image: Pic: Reuters
The demonstrations took place as former Top Gear presenter Clarkson shared an image on Instagram which highlighted how his farm is under a no-fly zone over the Cotswolds areas of Chadlington and Spelsbury.
In an apparent reference to filming for the fifth series of his show Clarkson’s Farm, the 65-year-old wrote: “The JD Vance no fly zone. We are the pin. So on the downside, no drone shots today. On the upside, no annoying light aircraft.”
However, he later sarcastically shared a video of a peaceful Cotswolds scene and wrote: “Utter chaos caused by Vance. How will we ever manage?”
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Kaleb Cooper, a farmer who is Clarkson’s co-star on the Amazon Prime show, said some of his “wheat got wet” after he got stuck behind Mr Vance’s convoy.
He wrote: “I could have easily went on my way and got it in the shed without getting in the way.”
Cooper also joked that if Mr Vance simply “drove around in a VW Polo nobody would know who he was”.
Clarkson’s “Diddly Squat Farm” in Chadlington is around three miles from the hamlet of Dean where Mr Vance is staying.
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Well known for being popular with members of the British elite – former UK prime minister David Cameron lives in Dean – the Cotswolds is also becoming increasingly popular with wealthy Americans.
Some of them moved to the region after the election of Donald Trump last year. TV presenter Ellen DeGeneres is among those who has relocated to the area.
Not all of Dean’s residents appreciate its growing popularity. Jonathan Mazower, the head of communications for NGO Survival International, who owns one of Dean’s 15 homes, said he had to speak out against Mr Vance’s presence, adding: “It’s a massive intrusion and it’s not just the fact our lives are disrupted but it’s who he is.”
Image: A police officer and a member of US security man a checkpoint and where a road closure was in place as JD Vance spends his holiday nearby. Pic: Reuters
Pic: Reuters
Image: Pic: Reuters
Vance’s UK tour
The US vice president is expected to host shadow justice secretary Robert Jenrick during his holiday – but not Tory leader Kemi Badenoch.
Mr Jenrick has been invited to meet Mr Vance before a drinks event on Tuesday, it is understood.
A Conservative spokesman said the party leader’s team had spoken to Mr Vance’s but that “scheduling” had proved difficult.
Both sides have played down the notion of a snub, the Telegraph reported.
It comes as the US vice president will travel to Scotland later this week in a trip that could see up to 1,000 police officers deployed as part of security efforts.
Sky News understands the Vance family are likely to visit Ayrshire but are not thought to be planning to stay at Mr Trump’s Turnberry resort in the area.
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Lammy-Vance Bromance: Will it last?
In Kent, Mr Vance said he had a “love” for the UK but joked he had committed a diplomatic faux pas as he began his holiday.
“Unfortunately, the one strain on the special relationship is that all of my kids caught fish, but the foreign secretary did not,” he said.
He also said he doesn’t want the UK to go down a “very dark path” of losing free speech.
Mr Vance described Mr Lammy as a “very, very gracious host”.
Taylor Swift has announced her 12th studio album during an appearance on her boyfriend Travis Kelce’s podcast.
The pop megastar, appearing on New Heights, did not say when the record, titled The Life Of A Showgirl, will be released.
Fans can pre-order the album in various formats now and Swift’s website says physical copies will be shipped by 13 October.
Image: Pic: New Heights
On Monday, Taylor Nation – an official branch of the singer’s marketing team – teased the release on TikTok with a slideshow of 12 images alongside the caption: “Thinking about when she said ‘See you next era…'”
Swift is seen wearing orange in every picture.
A special limited vinyl edition of the album will be released in “Portofino orange glitter”, according to a pre-order page on her site. A special cassette edition is also available for pre-order.
Image: Taylor Swift’s website features The Life of a Showgirl pre-order options. Pic: Reuters
A brief clip from the New Heights podcast, hosted by Swift’s NFL star boyfriend, Travis Kelce and his brother Jason, a former NFL player, was posted on Instagram early on Tuesday.
The video showed Swift pulling a copy of the album from a briefcase with the cover blurred.
The full podcast episode will be released at 11pm on Tuesday, UK time.
Swift is living up to her reputation as pop’s hardest-working star
You might think that after pulling off the highest-grossing tour in history, all while writing and releasing an unexpected record-breaking double album at the same time, Taylor Swift would be happy to take a little break.
But no. The singer-songwriter has announced her 12th album, her sixth in six years.
Since her self-titled debut in 2006, the longest period Swifties have had to wait is just three years, between 2014’s 1989 and 2017’s Reputation; the period in which the star took time out following her public feud with Kim Kardashian and Kanye West.
Over the past few years, Swift has also re-recorded and re-released four of her early albums in a (now resolved) battle over the rights to her master recordings.
With the new announcement, she’s living up to her reputation as the hardest-working star in pop.
Album number 12 is titled The Life Of A Showgirl, hinting at inspiration drawn from spending the best part of two years on the road – and perhaps a return to pop after embracing folk and her more gothic side.
Fans are now eagerly waiting to find out what Swift’s new era will bring.
New Heights had previously teased Swift’s appearance by posting an orange image on social media with a mysterious silhouette, which many correctly identified as the pop star.
The Life Of A Showgirl follows Swift’s The Tortured Poets Department, released last year during her record-breaking Eras tour, which generated more than $2.2bn (£1.6bn) across two years and five continents, making it the highest-grossing tour of all time.
In an effort to regain control over her music in recent years, Swift has been re-recording and releasing her first six albums. The move was prompted by Hybe America CEO Scooter Braun’s purchase and sale of her early catalogue.
Some of the ‘Taylor’s Version’ releases have included new songs as well as Easter eggs and visuals to offer a deeper understanding of her work.
The four re-recorded albums released so far have been massive commercial and cultural successes, each one entering the Billboard 200 US album chart at number one, helping her become the woman with the most number one albums in history.