Bosses at Thames Water, the UK’s largest water provider, say the company does not have the money to repay a £190m loan bill due next April.
Regulator Ofwat has reiterated concerns over the amount of money the firm’s parent company has borrowed, as the utility sits on a £14.7bn debt pile.
But senior executives at the company blamed its financial troubles on bills being kept at “very low” levels by the regulator in an appearance before the Environment, Food and Rural Affairs Committee of MPs on Tuesday.
The new chair of Thames Water, Sir Adrian Montague, told MPs: “Some of the problems that we’re now encountering were because the bills were kept deliberately very low over the last period.”
“It seems a case of ‘we would say that wouldn’t we’ but there is truth there,” he added.
Alastair Cochran, joint interim chief executive officer of Thames Water, told the committee it has £1.35bn of external debt, with £190m of this due to mature in April 2023.
When asked by MPs if the supplier’s holding firm had the money needed, he replied: “Not currently, no.”
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Instead, the lenders due the money will be asked to extend the repayment date, Mr Cochran said.
If that extension isn’t granted spending cuts would have to be made to come up with the funds, he added.
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Existing shareholders – who include the UK’s largest pension scheme, the Universities Superannuation Scheme – would also be asked for more money with new shareholders sought if no financing from current investors is forthcoming, he added.
Whole water sector in bad shape
Bosses of Ofwat also appeared before the committee and said Thames Water was an “outlier” due to its level of borrowing.
But the problem was not isolated to the company, they admitted.
“We also agree that the finances of the sector are not in the shape that they ought to be,” Ofwat chief executive David Black said.
“We think that putting the public interest first needs to come much clearer in terms of the way that companies are acting.
“And so we think they haven’t met public expectations. That’s very clear.”
Thames Water plans for customers to pay for improvements
New executives, appointed after the story broke, told the committee in July that they were moving away from the previous eight-year governance plan to a new three-year turnaround blueprint to improve the company’s finances.
But today the same committee was told that the plan wouldn’t work as there was too much to do.
“This turnaround will take some time and we will not completely complete the job in three years”, Mr Cochran said.
The utility has requested a 40% increase in bills in a business proposal submitted to Ofwat, contingent on tackling leaks, customer complaints, supply interruptions and pollution.
While investment may initially be made by shareholders it’s the customers who will have to pay for improvements in the water system through their bills, Mr Cochran said.
“Ultimately, if we want better service, then there is a price to be paid,” he added.
The UK’s jobless rate has risen to a level not seen since late 2020, according to official figures released ahead of the budget.
The Office for National Statistics (ONS) reported a figure of 5% covering the three months to September – up from 4.8% reported last month. It was a larger leap than economists had predicted, and the ONS said that men were worst affected by the shift.
It leaves the jobless rate at its highest level since December 2020-February 2021.
It had stood at 4.1% when Labour took office last year.
There was no better news for Chancellor Rachel Reeves in wider, experimental, HMRC data released by the ONS, which showed a 32,000 decline in payrolled employment during October.
That suggested a pause to a more recent trend of declines slowing since sharp falls first witnessed in the spring of this year.
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It was April when measures introduced in Ms Reeves’s first budget came into effect, with hikes in minimum pay and employer national insurance contributions hammering employment and investment sentiment in the private sector.
It also coincided with peak US trade war uncertainty as Donald Trump ramped up his tariffs.
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Where Reeves stands on tax rises
ONS director of economic statistics Liz McKeown said of the data: “Taken together these figures point to a weakening labour market.
“The number of people on payroll is falling, with revised tax data now showing falls in most of the last 12 months.
“Meanwhile the unemployment rate is up in the latest quarter to a post pandemic high. The number of job vacancies, however, remains broadly unchanged.
“Wage growth in the private sector slowed further, but we continue to see stronger public sector pay growth, reflecting some pay rises being awarded earlier than they were last year.”
In good news, the overall slowing in the pace of wage growth and weakening jobs market should help bolster the case for an interest rate cut by the Bank of England next month, assuming inflationary pressures continue to ease after last week’s rate hold.
The ONS figures were released as the clock ticks down to the chancellor’s second budget due on 26 November.
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The state of UK economy ahead of budget
Ms Reeves used an event in Downing Street last week to prepare the ground for a painful series of measures that are expected to be only partly offset by some announcements to keep Labour MPs onside, as she stares down a black hole in the public finances believed to be in the region of £30bn.
She has signalled a break from Labour’s manifesto tax pledge not to raise income tax, national insurance or VAT, on the grounds that the world has changed since that promise was made.
The chancellor’s gripes include Brexit and the effects of the US trade war.
Nevertheless, a spending priority would appear to be the lifting of the two-child benefit cap. That would take an estimated 350,000 children out of poverty, according to the Child Poverty Action Group.
Liberal Democrat Treasury spokesperson, Daisy Cooper, said of the employment data: “Surely the writing is on the wall now for the chancellor’s jobs tax.
“Everyone except Rachel Reeves seems to have woken up to the fact that forcing small businesses to pay more in tax for giving people jobs would damage job opportunities. Now the proof is staring her in the face.
“The government must reverse their damaging national insurance hike at the budget, and commit to saving the small businesses who employ millions in Britain and are at risk of collapse, if they’re to have any hope of reversing today’s concerning trend.”
The Conservatives accused Ms Reeves of presiding over a “high-tax, anti-business” agenda.
Secretary of State for Work and Pensions, Pat McFadden, said: “Over 329,000 more people have moved into work this year already, but today’s figures are exactly why we’re stepping up our plan to Get Britain Working.
“We’ve introduced the most ambitious employment reforms in a generation to modernise jobcentres, expand youth hubs and tackle ill-health through stronger partnerships with employers.
“And this week we’re going further by launching an independent investigation that will bolster our drive to ensure all young people are earning or learning.
“We’re backing businesses to grow and create jobs by cutting red tape, signing trade deals and securing hundreds of billions in investment, which helped make the UK the fastest growing economy in the G7 in the first half of this year.”
In a small town in Suffolk, a team of police officers walk into a Turkish barbershop.
It’s clean and brightly painted, the local football team’s shirt displayed on one wall. Two young men, awaiting customers, hair and beards immaculate, tell officers they commute to work here from London.
Step through the door at the back of the shop and things look very different.
In a dingy stairwell, a bed has been crammed on to a landing, and a sofa just big enough to sleep on is squeezed under the stairs. The floor and steps are covered with empty pizza boxes, food containers and drink bottles. There’s a pair of socks on the floor and a T-shirt on the bed. An unopened prescription sits on a table.
At least one person is clearly living here, but possibly not by choice.
“This could be linked to exploitation, this could be linked to some forms of modern slavery,” says John French, the modern slavery vulnerability advisor for Suffolk Constabulary.
“You have to ask yourself when you come across this sort of situation, why would someone want to live in these sorts of conditions?”
Image: John French speaks to Paul Kelso
Behind a second door, this one padlocked, is a second room. This one cleaner, but clearly not safe.
Phrases in Turkish and English have been scribbled on post-it notes stuck to the wall and officers find a driving licence with a local address.
“Judging by the state of the room, this could be an ‘Alpha’ living in here,” says Mr French.
“An ‘Alpha’ is someone who’s previously been exploited,” he explains. “They have been given a little bit of trust and act like a kind of supervisor. They are very important to us, because we want to get them away from others before they can influence them.”
A brand-new Audi SUV is parked at the back.
What’s going on here?
We are in Haverhill, a small town in Suffolk bypassed by the rail network and the prosperity enjoyed elsewhere in the county, its central street bearing the familiar markers of town-centre decline.
There’s a Costa, a Boots, a branch of Peacocks, and several pubs and cafes, but they’re punctuated by “cash intensive” businesses including barbers, vape stores and takeaways, and several vacant premises that stand out like missing teeth.
It’s the cash intensive businesses that have brought the attention of police, these local raids part of the National Crime Agency’s (NCA’s) Operation Machinize, targeting money laundering, criminality and immigration offences hidden in plain sight on high streets across England.
There are 17 premises of interest in Haverhill alone, among more than 2,500 sites visited since the start of October, resulting in 924 arrests and more than £2.7m of contraband seized.
In a single block of five shops on the High Street, four are raided. A sweet shop yields a haul of smuggled cigarettes stashed in food delivery boxes.
In the Indian restaurant three doors down a young Asian man is interviewed via an interpreter dialling in on an officer’s phone. They establish his student visa has been revoked, and he has had a claim for asylum rejected.
The aim is to disrupt criminality using any means possible, be they criminal or civil. Criminal or not, the living conditions at the barbers are likely to fall foul of planning and building regulations enforceable with penalties including fines and closure, so officials from the council and fire safety are on hand.
Trading Standards are here to handle counterfeit goods seizures, and immigration officers are on hand to check the status of those questioned, pursuing anyone without permission to be in the UK.
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UK could use Denmark’s immigration model
‘A full spectrum of criminality’
Sal Melki, the NCA’s deputy director of financial crime, explains why the agency is targeting apparently small operations.
“We’re finding everything from the laundering of millions of pounds into high value goods like really expensive watches, through to the illicit trade of tobacco and vapes, and people that have been trafficked into the country working in modern slavery conditions. We’re seeing a full spectrum of criminality.
“We want to disrupt them with seizures, arrests, and prosecutions and make sure bad businesses are replaced with successful, thriving businesses that make us all feel safer and more prosperous.”
The last visit is to a small supermarket. Through the back door is another hidden bedroom, this one not much larger than a broom cupboard, with a makeshift bed made from a sheet of plywood and a duvet.
The man behind the counter, who says he’s from Brazil via Pakistan, claims not to live in the shop, but his luggage is in a storeroom. He’s handcuffed and questioned by immigration officers, and admits working illegally on a visitor visa.
“If he is proven to be working illegally he’ll be taken to a detention centre and administratively removed,” an immigration officer tells me. “That’s not the same as deportation, the media always gets that wrong. He’ll be given the chance to book his own ticket, and if not, he’ll be removed.”
Shortly afterwards he’s put in a police car, his large red suitcase squeezed onto the front seat, and driven away.
The Post Office has agreed a further extension to its scandal-hit software deal with the Japanese company Fujitsu as it plots a move to a rival supplier in the next couple of years.
Sky News has learnt that the Post Office, which is owned by the government, is to pay another £41m to Fujitsu for the use of the Horizon system from next April until 31 March 2027.
The move comes as Post Office bosses prepare to sever the company’s partnership with Fujitsu, which is under pressure to pay hundreds of millions of pounds for its part in the scandal.
Hundreds of sub-postmasters were wrongfully imprisoned for fraud and theft because of flaws with Fujitsu’s software, which it subsequently emerged were suspected by executives involved in its management.
Last week, Sky News revealed that Sir Alan Bates, who led efforts to seek justice for the victims of what has been dubbed Britain’s biggest miscarriage of justice, had settled his multimillion pound compensation claim with the government.
Sir Alan received a seven-figure sum, which one source said may have amounted to between £4m and £5m.
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Alan Bates: New redress scheme ‘half-baked’
In a statement issued in response to an enquiry from Sky News, a Post Office spokesperson said: “The Post Office has agreed with Fujitsu a one-year bridging extension to the Horizon contract for the period 1 April 2026 to 31 March 2027.
“We are committed to moving away from Fujitsu and off the Horizon system as soon as possible.
“We are bringing in a different supplier to take over Horizon whilst a new system is developed, and this process is well underway.
“We expect to award a contract for a new supplier to manage Horizon by July 2026, according to current timelines.”
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Will Post Office victims be cleared?
Fujitsu executives have acknowledged that the company has a “moral obligation” to contribute financially as a result of the Horizon scandal, but has yet to agree a final figure with the government.
It is said to be unlikely to do so until the conclusion of Sir Wyn Williams’ public inquiry.
The Department for Business and Trade has been contacted for comment.