Retailers in crime-riddled San Francisco are abandoning their self-checkout lanes in a defensive retailing move to counter surging thefts in the city.
A Safeway supermarket in San Francisco’s Fillmore District and a Target on Mission Street closed their self-checkout kiosks to customers a change that other stores across the troubled city may follow, SFGate reported.
While I cant speak for any one company, you see the trajectory of commerce over the last 10, 20, 5,000 years, its all about reducing friction for customers, Daniel Conway, vice president of government relations for the California Grocers Association, told the outlet.
But now youre seeing a countervailing trend: armed guards and Tide Pods locked up, he added.
Retail thefts and organized smash-and-grab robberies in the Golden Gate City and major cities across the country have skyrocketed in recent years, forcing many major stores to shut down certain locations.
Target blamed crime for shutting down three stores in San Francisco in September, according to SFGate. In 2021, Safeway said rampant thefts forced a city location to cut employees hours.
The Post has reached out to Target and Safeway for comment about the removal of the self-checkout machines as many retailers have linked the do-it-yourself kiosks to rising thefts.
There have been 29,739 cases of larceny and theft in 2023 significantly down from 2022 when 61,715 were reported, according to the latest data from the San Francisco Police Department,
California announced in September it plans to spend $267 million to help dozens of local law enforcement agencies crack down on smash-and-grab robberies. Gov. Gavin Newsom’s office said at the time that since 2019, law enforcement in California has arrested more than 1,250 people and recovered $30.7 million in stolen merchandise.
In New York, store owners said they lost $4.4 billion last year as a result of retail theft, according to the The Retail Council of New York State, a lobbying group.
Retailers in other cities such as Chicago and Minneapolis, have also been targeted by large-scale thefts when groups of people show up in groups for mass shoplifting events or to enter stores and smash and grab from display cases.
In response, retailers have had to adapt, which may wind up making shopping ultimately more difficult, Conway told SFGate.
All the things put in place to reduce friction are now being put back, Conway said. I can buy whatever I want on my phone, but now when I want to go to a store to buy it, its harder.
Its difficult to make a direct correlation, but I think in San Francisco its getting to the point that you are seeing stores closing, which is the ultimate form of defensive retailing, she said.
Marc Benioff, Chairman & CEO of Salesforce, speaking on CNBC’s Squawk Box outside the World Economic Forum in Davos, Switzerland on Jan. 22nd, 2025.
Gerry Miller | CNBC
Salesforce on Wednesday announced plans to invest $1 billion in Singapore over the next five years.
The cloud software giant said the investment is designed to accelerate the country’s digital transformation and the adoption of Salesforce’s flagship AI offering Agentforce.
Salesforce is among the many technology companies hoping to boost revenue with generative AI features.
The company launched the newest version of Agentforce last month. It has previously described the system — which it says can tackle sophisticated questions in Salesforce’s Slack communications app, based on all available data — as the first digital AI platform for enterprises.
Salesforce CEO Marc Benioff is scheduled to speak at CNBC’s CONVERGE LIVE at around 9:25 a.m. Singapore time (9:25 p.m. ET) on Wednesday.
“We are in an incredible new era of digital labor where every business will be transformed by autonomous agents that augment the work of humans, revolutionizing productivity and enabling every company to scale without limits,” Benioff said in a statement.
“Singapore is at the forefront of this shift, and as the world’s largest provider of digital labor through our Agentforce platform,” he added.
Salesforce said Agentforce can help Singapore to “rapidly expand” its labor force in several key service and public sector roles at a time when the country is grappling with an aging population and declining birth rates.
Jermaine Loy, managing director of the Singapore Economic Development Board, welcomed Salesforce’s investment, saying it will help to boost the country’s efforts “to build a vibrant hub for AI innovation.”
Donald Trump briefly threatened to escalate his trade war with Canada by doubling his planned tariffs on its steel and aluminium from 25% to 50%.
The US president stepped back from his order after the provincial government of Ontario rowed back on a plan to charge 25% more for electricity it supplies to over 1.5 million American homes and businesses.
Canada’s most populous province provides electricity to Minnesota, New York and Michigan.
As a result, White House trade adviser Peter Navarro said Mr Trump would not double steel and aluminium tariffs – but the federal government still plans to place a 25% tariff on all steel and aluminium imports from Wednesday.
Image: Donald Trump with Elon Musk in a Tesla after he promised to buy one of the electric cars. Pic: Reuters
Ontario’s response
In his initial response to Mr Trump’s threat, Ontario’s premier Doug Ford said he would not back down until the US leader’s tariffs on Canadian imports were “gone for good”.
But he later suspended the change temporarily, saying “cooler heads need to prevail” and he was confident the US president would also stand down on his plans.
Meanwhile, Canada’s incoming prime minister Mark Carney said he will keep other tariffs in place until Americans “show respect” and commit to free trade.
Mr Carney called the new tariffs threatened by Mr Trump an “attack” on Canadian workers, families and businesses.
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0:54
‘Canada will win’, country’s next prime minister says
Why is Trump threatening tariffs?
A worldwide 25% tariff on steel and aluminium is due to come into effect on Wednesday as a way to kickstart US domestic production.
Separate tariffs on goods from Mexico and Canada covered by a previous trade agreement (the US Mexico Canada, or USMCA deal) were delayed by a month to 2 April.
President Trump seems to bear a particular grudge against Canada because of what he sees as rampant fentanyl smuggling and high Canadian taxes on dairy imports, which penalise US farmers.
He has called for Canada to become part of the United States as its “cherished 51st state” as a solution, which has angered Canadian leaders.
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3:22
What’s the impact of US tariffs?
Economic impact
Mr Trump’s turnaround comes after markets fell in response to his threat of doubling tariffs.
The stock market has fallen over the last two weeks and Harvard University economist Larry Summers put the odds of a recession at 50-50.
“All the emphasis on tariffs and all the ambiguity and uncertainty has both chilled demand and caused prices to go up,” the former treasury secretary for the Clinton administration posted on X on Monday.
“We are getting the worst of both worlds – concerns about inflation and an economic downturn and more uncertainty about the future and that slows everything.”
Investment bank Goldman Sachs revised down its growth forecast for this year from 2.2% to 1.7% and moderately increased its recession probability to 20% “because the White House has the option to pull back policy changes if downside risks begin to look more serious”.
Mr Trump has tried to reassure the American public that his tariffs will cause a bit of a “transition” to the economy as taxes spur more companies to begin the years-long process of relocating factories to the US to avoid tariffs.
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Mr Trump did not rule out the possibility of a recession during an interview with Fox News on Sunday, where he said: “I hate to predict things like that.”
On Tuesday, he was asked about a potential recession and said “I don’t see it at all” and claimed the US is “going to boom”.
On Monday, the S&P 500 stock index fell 2.7% and on Tuesday it was around 10% below its record set last month.
Donald Trump briefly threatened to escalate his trade war with Canada by doubling his planned tariffs on its steel and aluminium from 25% to 50%.
The US president stepped back from his order after the provincial government of Ontario rowed back on a plan to charge 25% more for electricity it supplies to over 1.5 million American homes and businesses.
Canada’s most populous province provides electricity to Minnesota, New York and Michigan.
As a result, White House trade adviser Peter Navarro said Mr Trump would not double steel and aluminium tariffs – but the federal government still plans to place a 25% tariff on all steel and aluminium imports from Wednesday.
Image: Donald Trump with Elon Musk in a Tesla after he promised to buy one of the electric cars. Pic: Reuters
Ontario’s response
In his initial response to Mr Trump’s threat, Ontario’s premier Doug Ford said he would not back down until the US leader’s tariffs on Canadian imports were “gone for good”.
But he later suspended the change temporarily, saying “cooler heads need to prevail” and he was confident the US president would also stand down on his plans.
Meanwhile, Canada’s incoming prime minister Mark Carney said he will keep other tariffs in place until Americans “show respect” and commit to free trade.
Mr Carney called the new tariffs threatened by Mr Trump an “attack” on Canadian workers, families and businesses.
Please use Chrome browser for a more accessible video player
0:54
‘Canada will win’, country’s next prime minister says
Why is Trump threatening tariffs?
A worldwide 25% tariff on steel and aluminium is due to come into effect on Wednesday as a way to kickstart US domestic production.
Separate tariffs on goods from Mexico and Canada covered by a previous trade agreement (the US Mexico Canada, or USMCA deal) were delayed by a month to 2 April.
President Trump seems to bear a particular grudge against Canada because of what he sees as rampant fentanyl smuggling and high Canadian taxes on dairy imports, which penalise US farmers.
He has called for Canada to become part of the United States as its “cherished 51st state” as a solution, which has angered Canadian leaders.
Please use Chrome browser for a more accessible video player
3:22
What’s the impact of US tariffs?
Economic impact
Mr Trump’s turnaround comes after markets fell in response to his threat of doubling tariffs.
The stock market has fallen over the last two weeks and Harvard University economist Larry Summers put the odds of a recession at 50-50.
“All the emphasis on tariffs and all the ambiguity and uncertainty has both chilled demand and caused prices to go up,” the former treasury secretary for the Clinton administration posted on X on Monday.
“We are getting the worst of both worlds – concerns about inflation and an economic downturn and more uncertainty about the future and that slows everything.”
Investment bank Goldman Sachs revised down its growth forecast for this year from 2.2% to 1.7% and moderately increased its recession probability to 20% “because the White House has the option to pull back policy changes if downside risks begin to look more serious”.
Mr Trump has tried to reassure the American public that his tariffs will cause a bit of a “transition” to the economy as taxes spur more companies to begin the years-long process of relocating factories to the US to avoid tariffs.
Spreaker
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To show you this content, we need your permission to use cookies.
You can use the buttons below to amend your preferences to enable Spreaker cookies or to allow those cookies just once.
You can change your settings at any time via the Privacy Options.
Unfortunately we have been unable to verify if you have consented to Spreaker cookies.
To view this content you can use the button below to allow Spreaker cookies for this session only.
Mr Trump did not rule out the possibility of a recession during an interview with Fox News on Sunday, where he said: “I hate to predict things like that.”
On Tuesday, he was asked about a potential recession and said “I don’t see it at all” and claimed the US is “going to boom”.
On Monday, the S&P 500 stock index fell 2.7% and on Tuesday it was around 10% below its record set last month.