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I want to preface this story with a caveat: Lemons exist (and I don’t mean the fruit). Sometimes, you just get a bad car. And generally speaking, I have a very empathetic view toward the job of vehicle software engineers. The functions that customers expect their vehicles to perform have grown immensely in the past 10 years, going from basic command and control interfaces to fully featured smartphone operating systems with multiple applications and always-on internet connectivity. Building that into a product as complex and long-lived as a car isn’t easy!

But a recent story from one auto journalist borrowing a Blazer EV paints a pretty damning picture of GM’s software, a company that has already faced major criticism over its decision to remove Android Auto and CarPlay functionality.

Kevin Williams over at InsideEVs recently took a Blazer EV out on loan from GM on a road trip that would require multiple stops at DC fast charging stations to complete. We really liked this car on our first drive, the most “mass market” Ultium platform EV from GM yet — and we were pretty optimistic about the infotainment stack, too. But there’s a big difference between a first drive event under controlled conditions with engineers on-hand and an unsupervised vehicle loan.

I don’t want to beat around the bush too much here, so here’s what you need to know about what happened.

  1. The Blazer EV’s infotainment OS (powered by Android Automotive) all but completely died multiple times on this journalist’s drive. As in, very concerning screen flashing which then culminated in a totally black display. No apps, no navigation, no charge routing. Bizarrely, the software was able to be revived — temporarily! — by things like incoming calls, but the OS would crash again on the trip.
  2. When plugged into an Electrify America charge station in Wytheville, Virginia, the Blazer EV briefly fast charged before going into charge fault limp mode. This limits the vehicle’s charge rate (5kW max, it seems), power, and top speed — not to mention illuminates a bunch of concerning warning lights on the dash. At this point, Kevin no longer felt comfortable trying to complete the trip and drove the car to a local Chevy dealer, leaving it there for GM to retrieve.

I recommend you read InsideEV’s full story, linked above, too — it gives you a better sense of how this all unfolded over the course of the day or so (28 hours total) that Kevin had the car.

The most interesting thing I noted outside the story here is that one commenter said that the specific Electrify America charge station Kevin used had also put their Hummer EV into limp mode. This isn’t terribly surprising: Ultium-platform EVs and Electrify America stations seem to be particularly prone to fighting for some reason. But here’s that comment.

Like I said in the comments in the post announcing your road trip, watch out for those EA chargers. I also had to leave my Hummer at the Wytheville GMC/Chevrolet dealer over Thanksgiving for the service dept. to clear a corrupted charge session courtesy of that very EA station. To say I was annoyed at having to put my wife and child in a hotel in Wytheville while a family member drove through the night to pick me up so I could get one of our ICE vehicles from home and drive back through the night/morning to end up with 2 hours of sleep those two days would be putting it mildly. And a month earlier when an EA station in Columbia, SC required another unplanned overnight stay, but at least then I was alone. The truck itself has been great. I haven’t experienced any of the infotainment issues the Blazer did in this trip over my 5500 miles in the Hummer. It’s been perfect besides EA’s stations fluctuating current and tripping software protections requiring service visits to clear. There’s been no lasting damage so at least the truck is protecting itself…I just wish it didn’t lock out any attempts to charge afterwards. FWIW Wytheville GMC cleared the codes and I’ve driven almost 1000 miles since using Circle K and Chargepoint DC chargers without issue. I mostly charge at home anyway.

insideEVs (commenter)

Now, whether you blame Electrify America or GM for the issues here, to me, is not really the point. The point is that experiences like this one have a deeply chilling effect on the confidence of consumers considering an EV. I have no doubt that GM would be happy to lay the blame for the limp mode experiences like this one at the feet of a “malfunctioning” or otherwise improperly configured charging station. I also wanted to include the entire comment, given that this person overall seems to be happy with their GM Ultium vehicle, and that these experiences seem to by far be the exception, not the rule. But when you have to stay in a hotel — twice — because your car pops up an error message necessitating a dealer visit after using a particular brand of charge station, that’s not what I’d call great UX.

The infotainment issues suffered by Kevin while driving the Blazer EV, though, seem totally unrelated to the charging problems. And given how much people today rely on in-vehicle navigation to get around safely — and doubly so given GM Ultium cars don’t have Android Auto or CarPlay as a backup — this is pretty concerning. No doubt, GM will continue to issue software updates and fixes to the Blazer EV as more vehicles are sold and it collects more data on bugs and crashes, that’s the unfortunate reality of deploying a complex piece of software as part of a hardware product in today’s day and age. This experience will, hopefully, be a relative rarity. But we know that even companies generally thought of as leaders in vehicle software can still seriously screw up that software — look at Rivian’s OTA debacle just last month.

The biggest concern Kevin’s experience raises is that carmakers seem unprepared for the reality of deploying heavily software-dependent products to customers who demand a “just works” experience similar to that of their smartphones and tablets. While technology like OTA updating makes responding to problems easier, it’s far from a panacea, and updates can and do go wrong. The role of vehicle software is more important than ever and, I believe, will become the greatest differentiator between vehicle manufacturers in the coming decades. Customers will learn of carmakers’ reputation for software just as they have for maintenance and mechanical reliability, and stories like this one are going to be a big part of defining that customer preference narrative.

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Video: Exploring the outdoors and testing off-road capabilities with NIU’s XQi3

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Video: Exploring the outdoors and testing off-road capabilities with NIU's XQi3

With the winter in full swing, it’s easy to spend most of the time indoors, but if you’re still looking to scratch that itch to get out and spend more time outside exploring, the XQi3 by NIU is the perfect solution to explore both trails and urban spots. On top of NIU designing the XQi3 with some great handling for off-road riding, it’s also fully street-legal.

It’s always a blast to be out in the trails enjoying nature but for urban areas, there’s usually a lot to explore and luckily the XQi3 is able to be registered as a moped. NIU has an EKHO Dealer collab that enables NIU to sell licensed and registered vehicles to customers directly, making it easy to ride off with a fully compliant street-legal bike. 

Before we get into how it handles off-road let’s go through some of the quick specs.

The XQi3 has a top speed of 45 km/h for street-legal use and up to 80 km/h for off-road. Powering the bike is a removable 72v 32ah LG lithium-ion battery, which gives you a max range of 90km on a single charge, of course, that will vary depending on if you are in eco or sports mode, but it’s certainly plenty of range to explore new trails or new sites without having range anxiety, and since it is removable, you’ll be able to charge it anywhere, anytime.

Okay, now that we got some of those specs out of the way, it’s time to dive into one of the most exciting aspects about this bike which is just how great the handling feels while riding off road. This probably won’t be listed on a spec sheet but the wide grippy seat and overall design of this bike makes it very functional as an offroad bike. 

NIU made this bike for riders to actually use offroad and one of the obvious signs of that is the stock skidplate that they added for more protection. 

While the lightweight feel and torquey motor give a ton of confidence while riding, knowing that the bike is robust enough for this kind of riding is encouraging for trying out new sections that would normally feel intimidating. 

And with that extra level of protection dropping the bike is not as worrying as you might think making it easy to pick up the bike, and continue riding just as you would on any other powersports bike. 

As for the suspension the XQi3 uses adjustable front and rear KKE suspension that lets you fine-tune the compression, rebound, and preload depending on your size and what kind of riding you intend to do. 

While riding through roots and loose dirt the 19-inch off-road tires hold up surprisingly well and with the tread patterns not being too aggressive it’s a great balance between traction and durability since very aggressive tread patterns typically wear out fairly quickly when using them on the tarmac. 

And to brake the XQi3 features 203 mm rear disc brakes and 220 mm front disc brakes giving some great braking action for both on and off-road action. 

NIU also added some great tech onto the XQi3 which includes seamless app connectivity via Bluetooth letting you unlock a world of features from monitoring your battery and vehicle status to tracking your route history. 

In addition NIU is the only company in the category that has the ability to send out OTA updates.

For security the bike uses an NFC card to unlock  but can also be unlocked via bluetooth.

And through your controls as well as the display you can navigate to eco or sport mode and you can also use the Ultraboost to get you up to 8000W up from the 3500W of rated power. Through the display you’ll also be able to check your battery level, speed, lap times and more. 

For added safety, NIU included an emergency kill switch where if disconnected, the feature will automatically cut off power to the motor just in case of any emergency. 

For those unfamiliar with NIU, the brand is now celebrating their 10 year anniversary and with that they’ve announced that the brand will be starting assembly in the US and is soon entering into the powersports segment .

Overall this is a great feeling offroad bike that is fully street-legal and comes with all the requirements to be fully compliant as a road-legal moped. I had a ton of fun exploring 

With the XQi3, the premium build quality, long range, and flexibility make it a blast to go out even if it’s the middle of winter. 

To check out NIU on socials you can find them @niumobility and for more of their lineup you can check out their website here.

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3,500 unit order gives British telecom UK’s largest commercial EV fleet

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3,500 unit order gives British telecom UK's largest commercial EV fleet

British telecom provider BT Group has committed to adding 3,500 new EVs to its commercial truck and van fleet over the next two years, bringing its total EV count to 8,000 units and giving it the largest electric vehicle fleet in the UK.

With more than 27,000 in its total fleet, BT Group is one of the largest operators of commercial vehicles of any kind – ICE or electric – in the UK. Now, the company says it has plans to become a fully net zero business by 2031, and looks to electrify all (or nearly all) of its vehicles over the next five years.

Company executives believe the addition of the new EVs (which will see a mix of vehicles deployed from Ford, Stellantis, Toyota, and Renault) will give it “the edge” as it aims to upgrade UK residents to full fiber internet.

By integrating yet more electric vehicles into our operations, we are taking another significant step towards reducing our carbon footprint and supporting the UK’s transition to a greener future,” said Simon Lowth, Chief Financial Officer, BT Group. “As we extend our full fiber build from 16 million homes and businesses today to 25 million by the end of 2026, having the most efficient, sustainable electric vehicles will give our engineers the edge as they connect customers at pace to our next generation networks.”

In addition to pushing for its own carbon neutrality, BT Group is fighting the good fight – and is among a small number of large fleet operators in the UK actively supporting the nation’s proposed 2030 ban on ICE vehicles.

As such, political supporters of the ban have been quick to sing BT Group’s praises. “We want to help more businesses decarbonize their operations,” explains Lilian Greenwood, Future of Roads Minister. “(We’ve) extended our plug-in van grant with £120m funding to help roll out more zero emission vans on our roads – part of our £2.3bn to support industry and consumers switch to EVs and make the transition a success.”

Electrek’s Take

Ford E-Transit work van; via Ford Pro.

Despite all the doom, gloom, and wishful thinking from the anti-EV crowd, the numbers paint a narrative of swift expansion in the commercial EV and ZEV (Zero-Emission Vehicle) markets driven by strong incentives, up-front cost parity with ICE, and proven reductions in vehicle downtime and maintenance costs.

Expect continued growth in the commercial EV space in the months and years ahead, with virtually no going back.

SOURCE | IMAGES: BT Group, via Electrive.

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Illinois awards $100M for electric truck charging corridor, Tesla to get $40M

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Illinois awards 0M for electric truck charging corridor, Tesla to get M

In a move that’s expected to play a crucial role in supporting the transition to medium- and heavy-duty electric vehicles, $100 million of the Biden Administration’s last-minute $635M payout is headed to Illinois to help build out an electric truck charging corridor.

While Tesla failed to secure funding for its heavy-duty electric truck chargers at the Federal level, Tesla was one of four companies – the others being Prologis, Gage Zero, and Pilot Flying J – that will be splitting the $100 million awarded by the Illinois Environmental Protection Agency’s CFI program.

Tesla is understood to have requested fully 40% of the $100MM award, with Prologis requesting $60 million, Gage Zero requesting $16 million, and Pilot requesting $10 million.

The project will facilitate the construction of 345 electric truck charging ports and pull-through truck charging stalls across 14 sites throughout Illinois, with each of the awarded companies putting up some of its own money to support the infrastructure buildout as well. To that end, Prologis is expected to invest $18 million, Tesla $19 million, Gage Zero $4 million, and Pilot travel stations committing $2.5 million.

“Most of the development has happened on the coasts, and there’s nothing really happening in the Midwest, which is not great for long-haul trucking,” said Megha Lakhchaura, Illinois’ state EV officer. “We think that this hub could be of national importance.”

Lakhchaura isn’t wrong. More than 30,000 commercial trucks travel the state’s I-80 and I-90 corridor each day – and electrifying those trucks would make a huge impact in the public health and quality of life along the heavily populated roadways.

The Illinois EPA’s $100 million awards join Illinois utility ComEd’s $90 million push to build out a commercial EV charging infrastructure and encourage commercial EV adoption along the I-80/90 corridors, as well as the state’s own EV rebates for both private and company-owned battery electric vehicles.

SOURCES: TechCrunch, via Yahoo! Finance; MSN.

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