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Do you have an experience with Social Security overpayments youd like to share? Click here to contact our reporting team.Contact us Overpayment Outrage

Social Security has been overpaying billions of dollars to people, many on disability then demanding the money back, even if the government made mistakes, an investigation by KFF Health News and Cox Media Group revealed. The reporting has triggered harsh criticism in Congress and led to an investigation by the agency.Read More

The head of the Social Security Administration has sent a letter of apology to members of Congress about testimony in which she understated the extent of the agencys overpayments to beneficiaries.

I want to apologize for any confusion or misunderstanding during the October hearing, acting Commissioner Kilolo Kijakazi wrote in a letter dated Dec. 11.

Kijakazi sent the letter days after KFF Health News and Cox Media Group reported that the agency has been demanding money back from more than 2 million people a year more than twice as many as Kijakazi disclosed to a House panel at an Oct. 18 hearing.

The report was based on a Social Security document the news organizations obtained through a records request under the Freedom of Information Act.

In my effort to be responsive to Committee questions on overpayment numbers, I provided a preliminary, unvetted and partial answer, Kijakazi said in her apology letter.

My goal and SSAs goal is always to provide Congress with the most complete, accurate, and responsive information possible, Kijakazi said. We did not do that in this case and will use this experience to improve our communications with Congress going forward.

In an interview before she sent the apology, Rep. Greg Steube (R-Fla.) said Kijakazi wasnt being completely upfront at the hearing, and he wondered whether the agency had intentionally deflated the numbers.

Meanwhile, in a Dec. 12 interview, the chairman of the Senate Finance Committee, Ron Wyden (D-Ore.), said the agency had damaged its credibility by not telling the truth.

The hearing of the House Ways and Means Committees Subcommittee on Social Security focused on the agencys record of sending out billions of dollars of benefit payments that it later concludes it never should have paid and then, sometimes years later, demanding the recipients pay the money back.

(WFXT-TV, Boston)

(WSB-TV, Atlanta)

The unexpected bills, which can total tens of thousands of dollars or more, can be devastating for the recipients. Many are disabled and struggling to get by on minimal incomes.

Until the hearing, the agency had not disclosed the number of people affected, making it harder for policymakers to assess the seriousness of the problem and what to do about it.

At the hearing, Rep. Mike Carey (R-Ohio) asked how many people a year are receiving overpayment notices.

Reading from a piece of paper, Kijakazi gave two precise numbers: 1,028,389 for the 2022 fiscal year and 986,912 for the 2023 fiscal year.

Under further questioning, she repeated the numbers.

She also said they were under Social Security and for Social Security. Email Sign-Up

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After the hearing, KFF Health News and Cox Media Group sent the Social Security press office several emails over a period of weeks asking for clarification: Did the numbers Kijakazi gave at the hearing represent all programs administered by the Social Security Administration, or just a subset?

SSA spokesperson Nicole Tiggemann did not give a direct answer.

The news organizations filed the FOIA request for a copy of the document from which Kijakazi read the numbers at the hearing.

The document showed that Kijakazi did not tell House members the whole story.

She read numbers that included two benefit programs, but she repeatedly omitted numbers for a third program her agency administers under the Social Security Act. The numbers she omitted were bigger than the numbers she disclosed, and, on the piece of paper, they appeared directly below the numbers she disclosed.

She left out more than a million people a year.

More than seven weeks passed before she sent Congress the apology.

(WSOC-TV, Charlotte)

(WFTV-TV, Orlando)

We should have followed up with additional context following the hearing, she said in her letter. I take seriously the commitment that all Federal officials make to provide the Congress with accurate information and I very much regret not contacting you with more information right away.

KFF Health News and Cox Media Group obtained a copy of the letter addressed to Rep. Drew Ferguson (R-Ga.), chair of the Ways and Means Subcommittee on Social Security, and a copy sent to a Democratic member of the committee.

Asked which members of Congress were sent the letter, Tiggemann said in an email, The correspondence was between Acting Commissioner Kijakazi and members of the committee.

Tiggemann did not respond to a request for an interview with Kijakazi.

In her letter, Kijakazi essentially disavowed the numbers she gave the committee. She said the agency is trying to make sure it has the right data to make meaningful improvements.

We are committed to sharing this data with the Committee and the public, she wrote, as soon as it is fully vetted.

Addressing overpayment problems and communicating with Congress about them will soon be someone elses responsibility.

The evening of Dec. 18, the Senate voted 50 to 11 to confirm former Maryland Gov. Martin OMalley (D) as commissioner of Social Security.

At his confirmation hearing in November, OMalley said he would absolutely prioritize reducing overpayments and overhauling the appeals process for people asked to repay money.

Its been heartbreaking reading some of these stories of people who face government collection efforts through no fault of their own and without regard for their circumstances, OMalley said.

We have to do a better job of recognizing the justice at stake in each of these individual cases, OMalley, a former presidential candidate, said at the hearing.

OMalley said he would emphasize improving customer service, measuring results, and disclosing data.

Instead of hoarding information, he said, you need to share information openly and transparently.

Do you have an experience with Social Security overpayments youd like to share? Click here to contact our reporting team.

Update: This article was updated at 7:20 p.m. ET on Dec. 18, 2023, to reflect the Senate vote confirming Martin OMalley and to add information about OMalley. David Hilzenrath: @DavidHilzenrath

Jodie Fleischer, Cox Media Group: @jodieTVnews Related Topics Aging Health Care Costs Health Industry Disabilities Investigation Overpayment Outrage U.S. Congress Contact Us Submit a Story Tip

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Business

Surprise rise in inflation as summer travel pushes up air fares

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Surprise rise in inflation as summer travel pushes up air fares

Prices in the UK rose even faster than expected last month, reaching the highest level in 18 months, according to official figures.

Inflation hit 3.8% in July, data from the Office for National Statistics (ONS) showed.

Not since January 2024 have prices risen as fast.

It’s up from 3.6% in June and is anticipated to reach 4% by the end of the year.

Economists polled by Reuters had only been expecting a 3.6% rise.

More unwelcome news is contained elsewhere in the ONS’s data.

Train tickets

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Another metric of inflation used by government to set rail fare rises, the retail price index, came in at 4.8%.

It means train tickets could go up 5.8% next year, depending on how the government calculate the increase.

This year, the rise was one percentage point above the retail price index measure of inflation.

These regulated fares account for about half of rail journeys.

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Inflation up by more than expected

Why?

Inflation rose so much due to higher transport costs, mostly from air fares due to the school holidays, as well as from fuel and food.

Petrol and diesel were more expensive in July this year compared to last, which made journeys pricier.

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Coffee, orange juice, meat and chocolate were among the items with the highest price rises, the ONS said. It contributed to food inflation of 4.9%.

What does it mean for interest rates?

Another measure of inflation that’s closely watched by rate setters at the Bank of England rose above expectations.

Core inflation – which measures price rises without volatile food and energy costs – rose to 3.8%. It had been forecast to remain at 3.7%.

It’s not good news for interest rates and for anyone looking to refix their mortgage, as the Bank’s target for inflation is 2%.

Whether or not there’ll be another cut this year is hotly debated, but at present, traders expect no more this year, according to data from the London Stock Exchange Group (LSEG).

Economists at Capital Economics anticipate a cut in November, while the National Institute of Economic and Social Research (NIESR) expect one more by the end of the year.

Analysts at Pantheon Macroeconomics forecast no change in the base interest rate.

Political response

Responding to the news, Chancellor Rachel Reeves said:

“We have taken the decisions needed to stabilise the public finances, and we’re a long way from the double-digit inflation we saw under the previous government, but there’s more to do to ease the cost of living.”

Shadow chancellor and Conservative Mel Stride said, “Labour’s choices to tax jobs and ramp up borrowing are pushing up costs and stoking inflation. And the Chancellor is gearing up to do it all over again in the autumn.”

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Business

AI ‘immune system’ Phoebe lands backing from Google arm

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AI 'immune system' Phoebe lands backing from Google arm

An AI start-up which claims to act as an ‘immune system’ for software has landed $17m (£12.6m) in initial funding from backers including the ventures arm of Alphabet-owned Google.

Sky News has learnt that Phoebe, which uses AI agents to continuously monitor and respond to live system data in order to identify and fix software glitches, will announce this week one of the largest seed funding rounds for a UK-based company this year.

The funding is led by GV – formerly Google Ventures – and Cherry Ventures, and will be announced to coincide with the public launch of Phoebe’s platform.

It is expected to be announced publicly on Thursday.

Phoebe was founded by Matt Henderson and James Summerfield, the former chief executive and chief information officer of Stripe Europe, last year.

The duo sold their first start-up, Rangespan, to Google a decade earlier.

Their latest venture is motivated by data suggesting that the world’s roughly 40 million software developers spend up to 30% of their time reacting to bugs and errors.

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Financial losses to companies from software outages are said to have reached $400bn globally last year, according to the company.

Phoebe’s swarms of AI agents sift through siloed data to identify errors in real time, which it says reduces the time it takes to resolve them by up to 90%.

“High-severity incidents can make or break big customer relationships, and numerous smaller problems drain engineering productivity,” Mr Henderson said.

“Software monitoring tools exist, but they aren’t very intelligent and require people to spend a lot of time working out what is wrong and what to do about it.”

The backing from blue-chip investors such as GV and Cherry Ventures underlines the level of interest in AI-powered software remediation businesses.

Roni Hiranand, an executive at GV, said: “AI has transformed how code is written, but software reliability has not kept pace.

“Phoebe is building a missing layer of contextual intelligence that can help both human and AI engineers avoid software failures.

“We love the boldness of the team’s vision for a software immune system that pre-emptively fixes problems.”

Phoebe has signed up customers including Trainline, the rail booking app.

Jay Davies, head of engineering for reliability and operations at Trainline, said Phoebe had “already had a real impact on how we investigate and remediate incidents”.

“Work that used to take us hours to piece together can now take minutes and that matters when you’re running critical services at our scale.”

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Entertainment

Paul Weller suing former accountants after they stopped working with him over Gaza statements

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Paul Weller suing former accountants after they stopped working with him over Gaza statements

Paul Weller is suing his former accountants after they stopped working with him after he alleged Israel was committing genocide in Gaza, according to a legal letter.

The former frontman of The Jam, 67, has filed a discrimination claim against Harris and Trotter after the firm ended their professional relationship.

Lawyers for Weller say the singer-songwriter was told in March that the accountants and tax advisers would no longer work with him or his companies.

According to the letter, which was seen by the PA news agency, a WhatsApp message from a partner at the firm said: “It’s well known what your political views are in relation to Israel, the Palestinians and Gaza, but we as a firm are offended at the assertions that Israel is committing any type of genocide.

“Everyone is entitled to their own views, but you are alleging such anti-Israel views that we as a firm with Jewish roots and many Jewish partners are not prepared to work with someone who holds these views.”

Israel has vehemently denied claims of genocide.

But lawyers for Weller claim by ending their services, the firm unlawfully discriminated against the singer’s protected philosophical beliefs, including that Israel is committing genocide in Gaza and Palestine should be recognised as a nation state.

Weller said: “I’ve always spoken out against injustice, whether it’s apartheid, ethnic cleansing, or genocide. What’s happening to the Palestinian people in Gaza is a humanitarian catastrophe.

“I believe they have the right to self-determination, dignity, and protection under international law, and I believe Israel is committing genocide against them. That must be called out.

“Silencing those who speak this truth is not just censorship – it’s complicity.

“I’m taking legal action not just for myself, but to help ensure that others are not similarly punished for expressing their beliefs about the rights of the Palestinian people.”

Read more:
Tents abandoned as Palestinians flee Israeli advance

Gaza ceasefire proposal agreed by Hamas

The legal letter says Weller will donate any damages he receives to humanitarian relief efforts in Gaza.

Cormac McDonough, a lawyer at Hodge Jones and Allen, which is representing Weller, said his case “reflects a wider pattern of attempts to silence artists and public figures who speak out in support of Palestinian rights”.

Mr McDonough added: “Within the music industry especially, we are seeing increasing efforts to marginalise those who express solidarity with the people of Gaza.”

Sky News has contacted Harris and Trotter for comment.

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