Connect with us

Published

on

Instagram boss Adam Mosseri reportedly blocked or weakened efforts by employees to implement youth safety features even as parent company Meta faced mounting legal scrutiny over concerns that its popular social media apps were harming young users.

Mosseri whose name appears frequently in a sweeping lawsuit filed by 33 states accusing Meta of loading its apps with addictive features that hurt youth mental health — reportedly ignored pressure from employees to install some proposed safety features as default settings for Instagram users, according to The Information.

Meta-owned Instagram and Facebook have come under fire from critics who allege their use has fueled a slew of alarming trends among youth, including increased depression, anxiety, insomnia, body image issues and eating disorders.

Nevertheless, Instagram brass rejected a push by members of the companys “well-being team” to include app features that would encourage users not to compare themselves to others, the report said, citing three former employees with knowledge of the details.

The feature wasnt implemented despite Mosseris own admission in an internal email that he saw “social comparison” as the “existential question Instagram faces and that social comparison is to Instagram [what] election interference is to Facebook, according to the states lawsuit.

Additionally, a Mosseri-backed feature to address the social comparison problem by hiding like counts on Instagram was ultimately watered down into an optional setting that users could manually enable, the report said.

Internally, some company employees reportedly featured that the like-hiding tool would hurt engagement on the app and therefore cut into advertising revenue.

While some sources praised Mosseris commitment to promoting youth safety, others told The Information that Instagram has a pattern of making such features optional rather than automatically implementing them.

A Meta spokesperson didn’t respond specifically to questions about why the company rejected proposals for tools to counter problems arising from the social comparison issue.

We cant know what prompts any given individual to compare themselves to others, so we give people tools to decide for themselves what they do and dont want to see on Instagram,” a Meta spokesperson told the outlet.

Meta didn’t immediately respond to requests for comment from The Post.

Elsewhere, Mosseri allegedly opposed use of a tool that would have automatically blocked offensive words in direct message requests because he thought it might stop legitimate messages getting through, The Information reported, citing two former employees.

Ultimately, Instagram approved an optional filter feature in 2021 that allowed users to block a list of offensive words curated by the company or to compile their own list of offensive phrases and emojis they wanted to block.

The move reportedly rankled safety staffers, including ex-Meta engineer Arturo Bjar, who felt people of color should not be forced to confront the offensive words in order to deal with the problem. In November, Bjar testified before a Senate panel regarding harmful content on Instagram.

I went back to Instagram with the hope that Adam would be proactive about these issues and I had no evidence of that in the two years I was there, Bjar, who had initially left Meta in 2015 and returned to a role on the safety team in 2019, told the outlet.

Meta pushed back on the report, noting that Instagram has introduced a series of default safety features for its teen users, such as blocking adults 19 and older from sending direct messages to teen accounts that dont follow them.

For example, Meta said its tool hiding offensive phrases and emojis, called Hidden Words, will be enabled by default for teens starting in 2024. The company said it has made more than 20 policy announcements about teen safety since Mosseri took over Instagram in 2018.

Mosseri also responded, writing that further investments in platform safety will make our business stronger.

If teens come to Instagram and feel bullied, get unwanted advances, or see content that upsets them, theyll leave and go to one of our competitors, Mosseri said. I know how important this work is, and that my leadership will be defined by how much progress we make on it. Im committed to continuing to do more.

Mosseri was one of several Meta executives to draw scrutiny as part of a sweeping lawsuit filed in October by a coalition of 33 state attorneys general.

The suit alleged in part that Metas millions of underage Instagram users were an open secret at the company.

The suit includes an internal chat from November 2021 in which Mosseri seemingly acknowledged the apps problem with underage users, writing, tweens want access to Instagram, and they like about their age to get it now.

A month later, Mosseri testified to the Senate that children under age 13 were not permitted on Instagram. He also told lawmakers that he viewed youth online safety as critically important.

Aside from the states’ legal challenge, Meta faces another lawsuit from the state of New Mexico alleging it failed to protect young users from alleged sexual predators and bombarded them with adult sex content.

Continue Reading

Business

John Lewis Partnership profits leap but no bonus for third consecutive year

Published

on

By

John Lewis Partnership profits leap but no bonus for third consecutive year

The John Lewis Partnership (JLP) has revealed a 73% rise in annual profits but says staff will receive no bonus for the third year in a row.

The employee-owned business, behind John Lewis department stores and Waitrose supermarkets, said earnings over the 12 months to January came in at £97m – up from the £56m achieved in the previous year.

Group sales rose 3% to £12.8bn, driven by Waitrose, in a year when the department store chain restored its ‘Never Knowingly Undersold’ price promise that was scrapped in 2022.

Money latest: Top chef reveals one thing customers should know about their bill

New chair Jason Tarry signalled a further £600m investment in its operations on the back of the improved profit performance and a focus on regular pay for staff, known as partners, over a one-off reward.

A 7.4% wage rise was revealed earlier this month as the business moved to bolster retention amid the barren spell for annual bonuses that has only seen one paid out over the last five years.

The last financial year marked only the fourth time since 1953 that JLP had not awarded a bonus.

Mr Tarry, who succeeded Dame Sharon White six months ago amid a post pandemic turnaround plan that included the closure of underperforming stores and thousands of job losses, said “careful consideration” had been given to the bonus.

Jason Tarry, pic: John Lewis
Image:
Jason Tarry. Pic: JLP

He told the group’s 73,000 partners: “These are solid results, which show that our customers are responding well to our investments in quality products, value and service.

“We have made good progress with much more still to do.

“Looking forward, I see significant opportunity for growth from both our Waitrose and John Lewis brands.

“Our focus will be on enhancing what makes these brands truly special for our customers.

“This will involve considerable catch-up investment in our stores and supply chain.”

Continue Reading

Politics

Apple vs Home Office encryption court battle must be held in public, say MPs

Published

on

By

Apple vs Home Office encryption court battle must be held in public, say MPs

Any court showdown between Apple and the Home Office over customer data must be held in public, MPs have demanded.

It comes after the tech giant announced last month that it would no longer offer UK customers its most advanced, end-to-end security encryption feature for cloud data storage following a row with the government.

The dispute was sparked when ministers reportedly decided to issue Apple with a Technical Capability Notice (TCN) demanding the right to see the user data.

Legally, neither of the parties can publicly confirm the existence of the order.

Politics latest: Cabinet minister apologises in Commons

However, ComputerWeekly and others have reported that Apple has launched an appeal against the TCN, with an initial hearing set to be heard on Friday before the Investigatory Powers Tribunal at the High Court in London.

A court listing document shows a behind-closed-doors application is due to be held before Lord Justice Singh and Mr Justice Johnson.

Veteran Tory MP and civil rights campaigner Sir David Davis told Sky News: “If the Home Office wants to have effectively unfettered access to the private data of the (innocent) general public, they should explain their case in front of the public.”

The notice shown to Apple users wanting to use Advanced Data Protection
Image:
The notice shown to Apple users wanting to use Advanced Data Protection

Also speaking to Sky News, Liberal Democrat technology spokesperson Victoria Collins said: “The move by the government endangers people here in the UK and sets a dangerous precedent for authoritarian regimes across the globe…

“I’m proud to add my name to the call for the hearing on this crucial issue to be open to the public. People deserve to know what’s happening to their private personal information.”

Read more from Sky News:
Starmer ‘disappointed’ about Trump steel tariffs

Russian captain arrested over ship crash
Hostages killed after train hijacked

Reform UK chief whip Lee Anderson said: “If the government wishes to pry on its people, they can make that claim in public. This now puts the security and privacy of the British people at risk.

“The government should have as little involvement in our personal lives as possible. Not in our tweets, not in our text messages, and certainly not with full access to our phones.”

Please use Chrome browser for a more accessible video player

Is your iPhone data less secure?

Prior to its removal in the UK, Apple‘s Advanced Data Protection service allowed users the ability to encrypt their data in such a way that no one, not even the tech company, would be able to access it.

Critics fear the use of end-to-end encryption – where third-party access is impossible – could help criminals like paedophiles hide their activity from authorities.

However, providing access to encrypted data, whether to a government or a company, provides potential pathways for third parties such as hackers to access information.

Successive governments have said they want to restrict the use of the function.

Apple has never commented on the TCN, but said in a previous statement: “Enhancing the security of cloud storage with end-to-end encryption is more urgent than ever before.

“Apple remains committed to offering our users the highest level of security for their personal data and are hopeful that we will be able to do so in the future in the United Kingdom.

“As we have said many times before, we have never built a backdoor or master key to any of our products or services and we never will.”

The Home Office declined to comment.

Continue Reading

Politics

Ousted Reform MP Rupert Lowe consulting lawyers over libel action, Sky News understands

Published

on

By

Ousted Reform MP Rupert Lowe consulting lawyers over libel action, Sky News understands

Rupert Lowe is consulting lawyers about taking possible libel action against Reform UK, Sky News understands.

The Great Yarmouth MP has accused the party of making “untrue and false allegations” about him after he criticised leader Nigel Farage in the media, sparking a bitter public row.

Politics Live: Starmer promises to ‘keep all options on the table’ after UK hit by Trump tariffs on steel

A day after the 67-year-old questioned whether Mr Farage could make it as prime minister, Reform UK announced on Friday it had referred him to police and suspended him, alleging he made “verbal threats” against chairman Zia Yousaf.

The Met has launched an investigation into these claims, which Mr Lowe has vehemently denied.

Reform has also claimed it has received complaints from two female employees about serious bullying in Mr Lowe’s constituency office.

The now independent MP has strenuously denied these claims as well, saying the allegations do not relate to him and were made by staff who themselves faced disciplinary action.

Mr Lowe believes he is the victim of a “witch hunt” after speaking out against the party’s leadership in an interview with the Daily Mail that was published last week, in which he challenged Mr Farage’s “messianic” tendencies.

He has not ruled out joining the Conservatives or another political party, while Mr Farage has said there is “no way back” for the suspended MP and accused him of being “out to cause maximum damage” to Reform UK.

Please use Chrome browser for a more accessible video player

Lowe suspension was ‘right judgement’

The feud could deepen still with Mr Lowe now mulling legal action over claims made about him during the ongoing war of words, it is understood.

The former Southampton FC chairman has accused Mr Farage of spreading “outright lies” after he told GB News that he “knows for a fact” Mr Lowe was informed of a parliamentary investigation into bullying allegations on 29 Feb and gave an interview with the Mail “shortly after that”.

According to the Mail, the interview was held on 25 February – days before Mr Lowe received a letter from Reform’s chief whip Lee Anderson informing him of concerns over his conduct.

The letter, seen by Sky News, was from Reform rather than parliament and says the parliamentary party has determined an independent investigation is the best course of action.

Read More:
Starmer ‘disappointed’ about Trump steel tariffs
Labour MPs criticise impending benefit cuts

Mr Lowe has urged Mr Farage to “apologise, retract and correct the record,” posting on X: “To suggest I used the interview to deflect from any investigation is factually untrue. I have heard absolutely nothing from parliament about any of this.”

Mr Lowe also denies claims made by Mr Anderson that he has not co-operated with the independent inquiry into his behaviour.

Last night, seven members of his team put their names on a statement coming to Mr Lowe’s defence, saying he is a “good, decent and honest man”, that they have never witnessed “violent or vicious” behaviour and allegations of bullying are “robustly denied by all of us”.

Sky News has contacted Reform UK for comment.

The row poses danger for a party that has its sights on entering government at the next election after a meteoric rise in the polls.

In his interview with the Mail, Mr Lowe said it was “too early to know” if Mr Farage will become prime minister and warned Reform remains a “protest party led by the Messiah” under the Clacton MP.

He also claimed that he was “barely six months into being an MP” himself and “in the betting to be the next prime minister”.

During Mr Farage’s online falling out with Elon Musk, in which he said Reform needed a new leader, Mr Lowe drew praise from the Space X billionaire.

In a move seen as a hint of a new splinter group, another ousted Reform UK politician, former deputy leader Ben Habib, told The Daily Telegraph that Mr Lowe was a “good friend” and he was “constantly in touch with” him.

Continue Reading

Trending