Tesla accuses Reuters of manufacturing a story
Tesla is accusing Reuters of “manufacturing” a story about the automaker lying to customers to make repairs off warranty.
Last week, Reuters posted a story titled ‘Tesla blamed drivers for failures of parts it long knew were defective’.
In short, the report claims that Tesla gaslighted customers into thinking they were responsible for issues needing repair when the automaker knew that they were common defect.
The report used anecdotal evidence from customers and claims to have seen service communications to prove it.
As we reported last week, we have been skeptical of Reuters reporting on Tesla lately, especially after we caught them back editing an article to correct it and then lying about the edit:
On our podcast last week, we briefly discussed the new report from Reuters with skepticism because it appeared that they were basing their claims of Tesla knowing about the “defect” on service notices that Tesla propagated amongst its service network.
Those notices are standard and help spread knowledge amongst Tesla’s service centers and get ahead of potential issues.
A service notice doesn’t necessarily mean that there’s a widespread defect.
Tesla has now responded to the story in a lengthy X post:
It is rare for Tesla to answer news articles since the automaker dissolved its PR department back in 2020.
But the automaker decided to answer this time. However, Tesla was contacted by Reuters prior to the article being published and only decided to answer after the affect.
Tesla called the story “manufactured” and says in it is “demonstrably incorrect”:
Reuters published an article that leads with a wildly misleading headline and is riddled with incomplete and demonstrably incorrect information. This latest piece vaguely and nonsensically suggests there are thousands upon thousands of disgruntled Tesla customers. It’s nonsensical because it’s nonfactual—the reality is Tesla’s customer retention is among the best and highest in the industry.
The automaker claims to have “telemetry” that shows there was a collision in the main incident publicized in the article rather than simply a defect as alleged by the owner.
Tesla argued:
The author has conflated a noise-related (non-safety) issue with a range of unrelated and disconnected service actions. Contrary to the article’s statements based on erroneous data, Tesla is truthful and transparent with our safety regulators around the globe and any insinuation otherwise is plain wrong.
Electrek contacted the owner involved in the Reuters article to get their reaction to Tesla’s response.
Electrek’s Take
I think that scrutiny is important and Tesla’s service is certainly far from perfect. However, this article didn’t feel right to me because it seemed to put way too much weight on service notices.
That said, I am curious to see what the customer says about Tesla’s claim of having telemetry on an alleged crash because that was the main story Reuters used to make its point.
On a different point, Tesla could have likely avoided that article altogether or at the very least made it a lot more accurate by having a PR department to talk to those reporters before publishing the story.
At the very least, they would have included Tesla’s response in the original article, but they might even had decided to drop the story altogether if Tesla was able to show them that their anecdotal evidence was flawed.
I really think that Tesla needs a PR department again.
FTC: We use income earning auto affiliate links. More.
Spring is here, and that means it’s pool season prep time! There’s no better way to kickstart your spring cleaning than with the Beatbot AquaSense 2 Series—the ultimate robotic cleaner designed to effortlessly prepare your pool for sunny days ahead.
Beatbot is inviting pool owners everywhere to “Spring Forward, Clean to Perfection” with up to 20% off the AquaSense 2 Series – Ultra, Pro, and Standard. The limited-time offer is available from March 17 through March 31 on Beatbot’s official website and Amazon store. Read on to find out how Beatbot can keep your pool in prime condition, and don’t miss out on this fantastic discount.
Beatbot AquaSense 2 Ultra
Headlining Beatbot AquaSense 2 Series is the premium AquaSense 2 Ultra, a pool-cleaning powerhouse that sets a new standard in smart cleaning technology. It’s packed with cutting-edge features designed to make your pool maintenance not only easier but smarter and more thorough than ever before.
At the heart of the AquaSense 2 Ultra is the revolutionary HybridSense AI Pool Mapping technology. This isn’t your average robotic cleaner – it uses an AI camera alongside ultrasonic and infrared sensors to create a precise map of your pool. No matter your pool’s shape or layout, the Ultra intelligently plots the most efficient cleaning path, ensuring every inch – from floor to walls, waterline, and even the water’s surface – is spotless. Plus, with the Beatbot app, you can easily track cleaning progress and view detailed cleaning maps in real time.
Say goodbye to juggling multiple pool-cleaning devices—the AquaSense 2 Ultra delivers unmatched convenience with its unique 5-in-1 cleaning system. This robotic marvel tackles everything: water surface, waterline, floor, walls, and even a ClearWater Clarification System. Powered by an industry-first 11-motor submarine propulsion system, it transitions effortlessly between floating and diving, guaranteeing complete and comprehensive coverage every time.
Never worry about overlooked debris again. The Ultra’s Advanced AI Cruise Debris Detection system scans your pool after the initial clean, intelligently identifying and removing any stragglers like leaves. Its AI-driven camera and sensors continually learn and improve, recognizing different leaf types such as oak, maple, palm, and more. The result is an impressively thorough clean that traditional robots simply can’t match.
And when it comes to effortless pool management, the AquaSense 2 Ultra truly shines. With dual side brushes designed to sweep debris directly into the cleaner’s path, even pool corners and edges get pristine cleaning. Plus, the Beatbot app’s advanced navigation control lets you manually steer the AquaSense 2 Ultra across the water’s surface, making spot cleaning both precise and fun.
Finally, retrieval is easier than ever with Beatbot’s exclusive Smart Water Surface Parking technology. When cleaning finishes, or battery life falls below 15%, the AquaSense 2 Ultra autonomously returns to the pool edge, floats to the surface, and automatically releases water to make retrieval lighter and effortless. If it drifts, simply use the app’s one-touch retrieval button to bring it back to you.
The Beatbot AquaSense 2 Ultra is normally priced at $3,450 and is 15% off until March 31.
The AquaSense 2 Pro
The Beatbot AquaSense 2 Pro takes pool cleaning convenience to the next level with the 5-in-1 cleaning system. Featuring Beatbot’s exclusive ClearWater Clarification System and Smart Water Surface Parking, the AquaSense 2 Pro ensures every inch of your pool stays spotless with minimal effort on your part. Powered by nine precision-engineered motors, including dual floating chamber motors and surface propeller motors, it delivers exceptional maneuverability and efficiency.
Plus, the AquaSense 2 Pro offers smart app-based control for targeted surface cleaning, backed by a robust 13,400 mAh battery capable of up to 11 hours of surface cleaning or five hours of cleaning floors, walls, and waterlines. With AquaSense 2 Pro, maintaining a pristine pool has never been simpler.
The Beatbot AquaSense 2 Pro is usually priced at $2,499 and is 15% off until March 31.
Beatbot AquaSense 2
The Beatbot AquaSense 2 delivers powerful, reliable cleaning performance, combining advanced technology with user-friendly convenience. Equipped with a robust 200W brushless main pump motor, this 3-in-1 robotic cleaner effortlessly tackles floors, walls, and waterlines, providing full coverage with optimized path navigation and impressive 5500 GPH suction power.
Its innovative double-pass waterline scrubbing system thoroughly removes grime, leaving your pool spotless after every cycle. Ideal for pools of all sizes, including larger ones, the AquaSense 2 features a high-capacity battery that powers up to four hours of continuous floor cleaning.
Plus, its intuitive navigation and powerful suction provides stable, efficient cleaning on vertical surfaces and hard-to-reach areas. With AquaSense 2, a pristine pool is easy to achieve, so you can spend more time swimming and less time maintaining it.
The Beatbot AquaSense 2 is typically priced at $1,499 and is 20% off until March 31.
Spring forward into sparkling perfection – grab the AquaSense 2 model that best fits your needs today for up to 20% off and experience the ultimate pool-cleaning upgrade.
FTC: We use income earning auto affiliate links. More.
Environment
Toyota the EV battery supplier? Honda will use them to power up its 400,000 hybrids in the US
Toyota is now a battery supplier? That’s the plan. Honda will use Toyota’s batteries to power up its around 400,000 hybrids sold in the US.
Toyota will supply batteries for Honda hybrids in the US
Toyota’s $14 billion battery plant in North Carolina is ready for business. The facility will begin shipping out batteries next month, and it looks like Toyota already has its first customer.
According to a new Nikkei report, starting in fiscal 2025, Toyota will supply batteries for the roughly 400,000 Honda hybrids sold in the US.
Honda currently uses batteries from China and Japan for vehicles sold in the US, but the company is (like most) preparing for changes under Trump.
Honda’s electrified vehicles, including EVs and hybrids, accounted for over a quarter of US sales last year. The company sold over 308,500 hybrids and 40,400 electric vehicles in the US in 2024. The batteries will likely be used in the CR-V and other Honda hybrid vehicles.
Earlier this month, an extra 10% tariff on imports from China took effect. And that’s on top of the 10% imposed in February.
With more expected, including a 25% increase in vehicles imported from Japan, automakers are tightening up their supply chains.
A 25% tariff on Japanese vehicles, up from 2.5% currently, is estimated to cost the six major Japanese automakers about $20 billion in the US.
Tariffs on imports from Mexico and Canada could cost Honda roughly $4.7 billion alone. Teaming up with Toyota to use its batteries for its hybrids is part of Japan’s broader global plans to ween off dependence on China and others for batteries and other emerging tech.
The new US plant, Toyota Battery Manufacturing North Carolina (TBMC), is over seven million square feet, or about the size of 121 football fields.
As Toyota’s first in-house battery factory outside of Japan, the plant could be a game changer as Trump’s tariffs take effect. Securing Honda as a buyer will already help Toyota cut costs as it ramps up output.
Toyota plans to ramp up electrified vehicle (EV, PHEV, and hybrid) sales in North America from around 40% last year to 80% by 2030.
Electrek’s Take
Trump’s tariffs are already causing havoc, with nearly every automaker warning that they put the US further behind. Overseas automakers are not the only ones feeling the heat, either.
The “Big Three,” GM, Ford, and Jeep maker Stellantis all build vehicles in Canada and Mexico. GM cut output at its plant in Mexico in January, where the electric Chevy Equinox, Blazer, and Honda Prologue are made. Stellantis halted operations at its Brampton Assembly Plant in Canada last month, where it was expected to launch the Jeep Compass EV production. What’s next?
For Toyota, it looks like its $14 billion bet to build batteries in the US is already paying off. Now, we just need it to introduce more EVs.
After unveiling three new electric SUVs in Europe last week, including the updated bZ4X, Toyota hinted more is on the way for the US. Check back soon for updates.
What do you think? Do you want to see more Toyota EVs in the US, like the new C-HR+? Let us know your thoughts in the comments.
FTC: We use income earning auto affiliate links. More.
-
Sports2 years ago‘Storybook stuff’: Inside the night Bryce Harper sent the Phillies to the World Series
-
Sports12 months agoStory injured on diving stop, exits Red Sox game
-
Sports1 year agoGame 1 of WS least-watched in recorded history
-
Sports2 years agoMLB Rank 2023: Ranking baseball’s top 100 players
-
Sports3 years ago
Team Europe easily wins 4th straight Laver Cup
-
Environment2 years agoJapan and South Korea have a lot at stake in a free and open South China Sea
-
Environment2 years agoGame-changing Lectric XPedition launched as affordable electric cargo bike
-
Business2 years agoBank of England’s extraordinary response to government policy is almost unthinkable | Ed Conway