A Post Office fraud investigator today denied he and other investigators “behaved like mafia gangsters” – as he faced questions at the inquiry into the Horizon IT system.
Stephen Bradshaw, a Post Office employee for more than 45 years, was involved in the criminal investigation of nine sub-postmasters.
During more than seven hours of questioning at the inquiry in London, a bullish Mr Bradshaw…
• Denied he and other investigators “behaved like mafia gangsters”; • Refuted claims he was a bully and called a sub-postmistress a “b****h” on the phone; • Said he was “not technically minded” when asked why he did not question Horizon system; • Told the inquiry he was “no expert” on the system, but had working knowledge; • Said statement he signed saying Post Office had “absolute confidence” in Horizon was not written by him.
Throughout his witness statement, submitted earlier to the inquiry, Mr Bradshaw said his investigations had been conducted in a “professional” manner.
He also said in the statement: “I refute the allegation that I am a liar.”
‘Not technically minded’
Mr Bradshaw, a witness in the inquiry into the Post Office Horizon scandal, began giving evidence on Thursday morning.
His evidence was given at the start of phase 4 of the inquiry, which has been hearing witnesses since February 2022 and has already heard from many of the victims.
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Mr Bradshaw was involved in the criminal investigation of nine sub-postmasters, including Lisa Brennan, a former counter clerk at a post office in Huyton, near Liverpool, who was falsely accused of stealing £3,000 in 2003. She was one of the first witnesses to the inquiry.
Image: Stephen Bradshaw gives evidence to the inquiry
Mr Bradshaw was questioned by counsel to the inquiry, Julian Blake, about why he did not question the reliability of the Horizon system.
He acknowledged he was aware of newspaper reports of technical bugs but said: “I’m not technically minded with that. I would expect that to come from the people above.
“If there was an issue, I would expect Fujitsu [the maker of Horizon] to inform the Post Office and the Post Office to let us know what the issues are.”
Asked how early on he was aware of Horizon being an issue, he said 2010, but “some may have mentioned it earlier”.
‘Investigations done correctly’
Mr Blake also asked Mr Bradshaw if, over the past 20 years, he “may have been involved in what has been described as one of the largest miscarriages of justice in British history?”.
Mr Bradshaw said he had “no reason to suspect at the time” that there was anything wrong with the Horizon system, because his team had “not been involved”.
“The investigations were done correctly,” he said.
“The investigations were done at the time, no problems were indicated by anybody that there were issues with the Horizon system.”
‘You have told me a pack of lies’
Mr Bradshaw had previously been accused by Merseyside sub-postmistress Rita Threlfall of asking her for the colour of her eyes and what jewellery she wore, before saying: “Good, so we’ve got a description of you for when they come”, during her interview under caution in August 2010.
Another sub-postmistress, Jacqueline McDonald, claimed she was “bullied” by Mr Bradshaw during an investigation into a shortfall of more than £94,000.
In her interview with Mr Bradshaw, which was read to the inquiry, Ms McDonald was accused by the investigator of telling him a “pack of lies”.
The exchange between Ms McDonald and Mr Bradshaw, read by Mr Blake, included the investigator saying: “Would you like to tell me what happened to the money?”
Ms McDonald replies: “I don’t know where the money is I’ve told you.”
Mr Bradshaw continues: “You have told me a pack of lies.”
Ms McDonald says: “No I haven’t told you a pack of lies because I haven’t stolen a penny.”
Mr Blake said the witness’s words sounded “somewhat like language you might see in a 1970s television detective show”.
Responding to Ms McDonald’s allegations of his aggressive behaviour in his witness statement, Mr Bradshaw said: “I also refute the claim that Jacqueline McDonald was bullied.
“From the moment we arrived, the auditor was already on site, conversations were initially (held) with Mr McDonald, the reason for our attendance was explained, Mr and Mrs McDonald were kept updated as the day progressed.”
At the inquiry, Mr Bradshaw added: “Ms Jacqueline McDonald is also incorrect in stating Post Office investigators behaved like mafia gangsters looking to collect their bounty with the threats and lies.”
Post Office bonuses
Mr Bradshaw was asked about whether staff were paid bonuses for successful prosecutions.
He told the inquiry that “bonuses have always been paid by the Royal Mail Group and Post Office”.
Image: Sir Wyn Williams is chairing the inquiry
Asked if success in a criminal case would impact the amount paid, Mr Bradshaw replied: “No, not at all.”
“I’m paid whether one case is done or a thousand cases,” he said.
“We don’t get any extra bonus because of this. It’s how well you do your job.”
Mr Blake then asked: “If you’re considered to have protected the business and prevented the wider impact on the business, do you think that that might lead to a bonus?”
Mr Bradshaw replied: “It may do, and it may not do.”
‘Absolute confidence in Horizon’
Mr Bradshaw was asked about a letter, signed by him in November 2012, in which he declared the Post Office’s “absolute confidence” in the “robustness and integrity” of the Horizon system
He told the inquiry that the statement was written by lawyers from the law firm Cartwright King.
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Asked if it was appropriate for him to declare “confidence” in the IT system in the 2012 statement, he said: “I was given that statement by Cartwright King and told to put that statement through.
“In hindsight… there probably should have been another line stating, ‘These are not my words’.”
Mr Bradshaw told the inquiry he was not “technically minded” and was not equipped to know whether there were bugs or errors in the Horizon system.
The statutory inquiry, which began in 2021 and is chaired by retired judge Sir Wyn Williams, has previously looked at the human impact of the scandal, the Horizon system roll-out and the operation of the system, and is now probing the action taken against sub-postmasters.
The probe was established to ensure there is a “public summary of the failings which occurred with the Horizon IT system at the Post Office” and subsequently led to the wrongful convictions of sub-postmasters.
Ten child protection organisations have written an urgent letter to the home secretary expressing concern about the omission of child sexual abuse from the government’s violence against women and girls strategy, following a Sky News report.
Groups including the NSPCC, Barnardo’s and The Children’s Society wrote to Yvette Cooper to say that violence against women and girls (VAWG) and child sexual abuse are “inherently and deeply connected”, suggesting any “serious strategy” to address VAWG needs to focus on child sexual abuse and exploitation.
The letter comes after Sky News revealed an internal Home Office document, titled Our draft definition of VAWG, which said that child sexual abuse and exploitation is not “explicitly within the scope” of their strategy, due to be published in September.
Image: Poppy Eyre when she was four years old
Responding to Sky News’ original report, Poppy Eyre, who was sexually abused and raped by her grandfather when she was four, said: “VAWG is – violence against women and girls. If you take child sexual abuse out of it, where are the girls?”
The Centre of Expertise on Child Sexual Abuse, which is funded by the Home Office and a signatory to the letter, estimates 500,000 children in England and Wales are sexually abused every year.
The NSPCC “welcome” the government’s pledge to halve VAWG in a decade, but is “worried that if they are going to fulfil this commitment, the strategy absolutely has to include clear deliverable objectives to combat child sexual abuse and exploitation too”, the head of policy, Anna Edmundson, told Sky News.
Image: Poppy is a survivor of child sexual abuse
She warned the government “will miss a golden opportunity” and the needs of thousands of girls will be “overlooked” if child sexual abuse and exploitation is not “at the heart of its flagship strategy”.
The government insists the VAWG programme will include action to tackle child sexual abuse, but says it also wants to create a distinctive plan to “ensure those crimes get the specialist response they demand”.
“My message to the government is that if you’re going to make child sexual abuse a separate thing, we need it now,” Poppy told Sky News.
Rape Crisis, which is one of the largest organisations providing support to women in England and Wales, shares these concerns.
It wants plans to tackle child sexual abuse to be part of the strategy, and not to sit outside it.
“If a violence against women and girls strategy doesn’t include sexual violence towards girls, then it runs the risk of being a strategy for addressing some violence towards some females, but not all,” chief executive Ciara Bergman said.
A Home Office spokesperson said the government is “working tirelessly to tackle the appalling crimes of violence against women and girls and child sexual exploitation and abuse, as part of our Safer Streets mission”.
“We are already investing in new programmes and introducing landmark laws to overhaul the policing and criminal justice response to these crimes, as well as acting on the recommendations of Baroness Casey’s review into group-based Child Sexual Exploitation, and the Independent Inquiry into Child Sexual Abuse,” they added.
A 54-year-old man and a 15-year-old boy have been arrested on suspicion of arson with intent to endanger life after a restaurant fire in east London on Friday.
Two remained in a critical condition on Sunday morning, according to the Metropolitan Police.
The restaurant suffered extensive damage in the blaze.
Two further victims are thought to have left the scene before officers arrived, Scotland Yard said.
Image: Woodford Avenue from above. Pic: UK News and Pictures
Police are still trying to identify them.
CCTV footage seen by the PA news agency appears to show a group of people wearing face coverings walk into the restaurant and pour liquid on the floor.
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Seconds later, the inside of the restaurant is engulfed in flames.
“While we have made two arrests, our investigation continues at pace so we can piece together what happened on Friday evening,” said the Met Police’s DCI Mark Rogers.
“I know the community [is] concerned and shocked by this incident.
Image: The moment the fire broke out.
“I would urge anyone with any information or concerns to come forward and speak to police.”
Hospital porter Edward Thawe went to help after hearing screams from his nearby home.
He described the scene as “horrible” and “more than scary and the sort of thing that you don’t want to look at twice.”
He said: “I heard screaming and people saying they had called the police.”
The 43-year-old said he saw a woman and a severely burned man who may have been customers.
Another witness, who did not want to be named, said he saw three “severely burned” people being doused by the emergency services and given oxygen.
“I can only imagine the pain they were going through,” he said.
On Saturday, the London Ambulance Service told Sky News: “We sent resources to the scene, including ambulance crews, an advanced paramedic, an incident response officer and paramedics from our hazardous area response team.
“We treated five people for burns and smoke inhalation. We took two patients to a major trauma centre and three others to local hospitals.”
A new fast-track asylum appeals process will be introduced to speed up the process of deporting people without a right to remain in the UK, the home secretary has said.
As it currently takes, on average, more than a year to reach a decision on asylum appeals, the government plans to set up a new independent panel focused on asylum appeals to help reduce the backlog.
Home Secretary Yvette Cooper said “completely unacceptable” delays in the appeals process left failed asylum seekers in the system for years.
There are about 51,000 asylum appeals waiting to be heard.
The new independent body will use professionally-trained adjudicators, rather than relying on judges.
Ministers are introducing a new 24-week deadline for the first-tier tribunal to determine asylum appeals by those receiving accommodation support and appeals by foreign offenders.
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Police clash with protesters in Bristol
But they believe the current tribunal system, which covers a wide range of different cases, is still failing to ensure failed asylum seekers can be returned as swiftly as possible, nor can it accommodate a fast-track system for safe countries.
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It comes amid protests about the use of hotel accommodation for migrants.
The home secretary said the overhaul would result in a system which is “swift, fair and independent, with high standards in place”.
She said: “We inherited an asylum system in complete chaos with a soaring backlog of asylum cases and a broken appeals system with thousands of people in the system for years on end.
“That is why we are taking practical steps to fix the foundations and restore control and order to the system.
“We are determined to substantially reduce the number of people in the asylum system as part of our plan to end asylum hotels.
“Already since the election, we have reduced the backlog of people waiting for initial decisions by 24% and increased failed asylum returns by 30%.
“But we cannot carry on with these completely unacceptable delays in appeals as a result of the system we have inherited which mean that failed asylum seekers stay in the system for years on end at huge cost to the taxpayer.”
Official figures released earlier this month showed a total of 111,084 people applied for asylum in the UK in the year to June 2025, the highest number for any 12-month period since current records began in 2001.
‘Waving immigrants through even faster will not fix the problem’
Chris Philp, the shadow home secretary, said: “I think this goes nowhere near far enough.
“The underlying rights, which allows most illegal immigrants to stay here, are not changing. Simply waving illegal immigrants through even faster to full housing and welfare rights will not fix the problem.”
Image: Chris Philp
He added: “Immigration judges will still apply ever expanding common-sense defying definitions of ECHR rights to allow foreign criminals and illegal immigrants to stay here.”
But the Liberal Democrats have been more positive in their response, with shadow attorney general, Ben Maguire, saying: “A faster application process would mean that those with no right to be here are sent back swiftly and those who do have a valid claim can get a job, integrate and contribute to the community.”
Asked for his thoughts on the policy, immigration lawyer Harjap Singh Bhangal told Sky News that it “definitely sounds like some sort of solution”.
He pointed that the backlog of asylum seekers waiting for a decision is “huge”, around 51,000 people – and that during this time, they are not allowed to work.
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A new fast-track asylum appeals process will be introduced to speed up the process of deporting people without a right to remain in the UK.
He said: “The equivalent would be saying that imagine if A-level students this year sat the exams and were told ‘well, hold on, you’re not going to get your results for two years’ time. But in the meantime, you can’t go to university.’
“You’d have mayhem, and it’d be pandemonium in the street. You’d have broken people idle with nothing to do. Essentially, this is what’s happening to asylum seekers.”
He added that one of the reasons it takes so long for cases to be heard is because asylum seekers have to represent themselves in court, which can mean upwards of half a day is spent translating and explaining everything to them.
Mr Bhangal also said the immigration system is “broken”, because “they take ages to make a decision which could be made in one week”.