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Ofcom will next week outline options for reforming Royal Mail’s service obligations that could pave the way for the abolition of Saturday postal deliveries amid warnings from the company’s boss that it may require a government subsidy to survive.

Sky News has learnt that the regulator will on Wednesday publish a consultation paper on the future of the Universal Service Obligation (USO) which industry sources believe is likely to include reforms such as modifying first- and second-class delivery targets; following European markets such as Germany and Italy in moving to alternate-day deliveries; providing a state subsidy to support the USO; and allowing Royal Mail to impose higher stamp prices.

Amending the current six-day USO – which obliges Royal Mail to deliver to every UK address six days a week for the price of a stamp – to a five-day structure that would then lead to the long-standing system of Saturday deliveries being scrapped is also understood to be among the options that will be presented in the Ofcom paper.

However, axeing the USO altogether, as Denmark has done recently, is unlikely to be a realistic option that would gain support from ministers.

Royal Mail has pleaded for urgent changes to its regulatory framework, arguing that a system built for 20 billion letter deliveries a year is now managing only seven billion, with the number set to decline to as few as four billion within five years, based on current trends.

This weekend, industry sources pointed out that the Ofcom document would not contain conclusions or firm recommendations, but would instead set out ideas for preserving the universal postal service in a sustainable form.

A 90-day call for input is expected to follow, with formal proposals expected to be set out later this year.

The regulator said last September that it intended to publish a paper focused on reforming the USO, saying that it had been unchanged since 2011.

“However, consumer demand for postal services has changed substantially, and it continues to do so,” it said.

Scrapping Saturday deliveries and moving to a five-day USO would require parliamentary approval.

Last year, the government rejected a request from Royal Mail to move to weekday-only deliveries, with estimates suggesting that this would save the company hundreds of millions of pounds a year.

“We currently have no plans to change the minimum requirements of the universal postal service as set out in the Postal Services Act 2011… including six-day letter deliveries,” Kevin Hollinrake, the business minister, said last June.

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Since its privatisation by the coalition government in 2013, the company has endured a series of industrial disputes and parted company with a succession of controversial chief executives.

Its recent delivery performance has been lambasted by MPs, and in November it was fined £5.6m by Ofcom for failing to meet first- and second-class delivery targets during the 2022-23 financial year.

Under the current USO, Royal Mail is expected to deliver 93% of first-class mail within one working day of collection, and 98.5% of second-class mail within three working days of collection.

Ofcom said in November that the company had “breached its obligations by failing to meet its targets by a significant and unexplained margin”.

“This caused considerable harm to customers, and Royal Mail took insufficient steps to try and prevent this failure,” the watchdog added.

In a letter to MPs this week, Martin Seidenberg, chief executive of Royal Mail’s parent company, International Distributions Services (IDS), wrote: “Delivering the current Universal Service requirements – in a financially sustainable way – is increasingly difficult, if not impossible, to achieve as the mix and number of parcels and letters changes.

“The bar set by the regulations is unrealistic given the market realities.”

He said there were several ways to address the challenge facing Royal Mail, “including significantly increasing prices, seeking a government subsidy, and/or reforming the Universal Service so that it is more reflective of the customer needs and market realities of today, not the needs of the past”.

“Whilst we welcome the forthcoming Ofcom review of the Universal Service, the inertia we have experienced means that we are now facing a far more serious situation than we would have been if action had been taken sooner,” Mr Seidenberg wrote.

“Every day that Ofcom and the Government further delay reform just creates more risk for the long-term sustainability of the Universal Service, and indeed Royal Mail itself. We must maximise every pound spent to transform our business for the future and deliver more for our customers – not continue to sustain a service standard that was designed in a pre-internet era and no longer reflects customer needs.”

On Thursday, the company reported that it had had its best Christmas trading period for four years, with a 10% rise in revenues during the final quarter of the year.

Ofcom and IDS both declined to comment on Saturday.

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Funeral delays: Bereaved family faces ‘stressful’ time after eight-week wait

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Funeral delays: Bereaved family faces 'stressful' time after eight-week wait

Changes to how death certificates are issued in England and Wales have made the grieving process more “stressful”, according to bereaved families.

Anne Short died on New Year’s Eve, only a few months after she was diagnosed with cancer.

Her son Elliot, 30, from Newport, South Wales, says the grieving process was made harder after having to wait eight weeks to hold her funeral.

“Quite frankly, it’s ridiculous, when you’re already going through all this pain and suffering as a family,” he told Sky News.

“You can’t move on, you can’t do anything, you can’t arrange anything, you can’t feel that they’re at peace, you can’t put yourself at peace, because of a process that’s been put in that nobody seems to know anything about at the moment.”

That process has been introduced by the government to address “concerns” about how causes of death were previously scrutinised, following high-profile criminal cases such as those of Harold Shipman and Lucy Letby.

Up until last September, causes of death could be signed off by a GP, but now they have to be independently scrutinised by a medical examiner, before a death certificate can be issued.

Anne Short
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Anne Short

‘I felt helpless’

Mr Short said he was ringing “twice a day” for a progress update, but that it was “going through too many sets of hands”.

Until the death certificate was issued, Ms Short’s body could not be released into the care of the funeral director.

“The main stress for me was knowing that she was up there [at the hospital] and I couldn’t move her, so I felt helpless, powerless,” he said.

“I felt like I’d let her down in a lot of ways. I know now, looking back, that there’s nothing that we could have done, but at the time it was adding a lot of stress. I just wanted her out of there.”

Anne Short
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Elliot Short had to wait eight weeks to hold his mother’s funeral

‘Something has to be done’

Mr Short fears there’s a risk the new process might defeat its purpose.

“There’s other people that I know that have lost since, where it’s been in a care home or something like that, where they haven’t been happy with the care they’ve had, but they haven’t raised that because you’re in this bubble of grief and you just want to get it done,” he said.

“Something has to be done about that because I think it just drags on the grief and there’s obviously a danger then of it being against the reasons why they’re trying to do it.”

Arrangements after the death of his father less than two years ago was a “much easier process”, according to Mr Short.

“I lost my father as well 15 months before, so we went through the process prior to this coming in and we had the death certificate, he died at home, but we had it within three days,” he added.

Elliot Short, 30
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Elliot Short

‘State of limbo’

James Tovey is the sixth generation of his family running Tovey Bros, a funeral director in Newport.

He told Sky News that the delays were having a “huge impact” on the business and that the families they serve were being “left in a state of limbo” for weeks after their bereavement.

“I would say that most funerals will take place perhaps two to four weeks after the person’s passed away, whereas now it’s much more like four to six weeks, so it is quite a significant difference,” he said.

“It’s one thing on top of an already distressing time for them and we’re frustrated and upset for [the families] as much as anybody else and it’s just annoying that we can’t do anything about it.”

James Tovey is the sixth generation of his family to run Tovey Bros funeral directors in Newport, South Wales
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James Tovey

Mr Tovey said that the reform was “very useful” and he remained supportive of it.

“It’s just the delays. I’m sure they can do something about that over time, but it’s just waiting for that to happen, and I wish that could be addressed sooner rather than later,” he added.

“It does put pressure on other people, it’s not just ourselves, it’s pressure on the hospitals, on crematoria, on the registrar service and everyone else involved in our profession.

“But of course all of us we’re there to serve the families, and we’re just upset for them and wish we could do more to help.”

James Tovey
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The organisation representing funeral directors has called for “urgent action”

The National Association of Funeral Directors said some areas of England and Wales are experiencing much shorter delays than others, but has called for “urgent action”.

Rachel Bradburne, its director of external affairs, said the system was “introduced for all the right reasons” but that it was “not working as well as we need it to”.

“Funeral directors are relaying stories of delays, frustration, and bottlenecks on a daily basis, and urgent action is required to review and recalibrate the new system,” she added.

‘Unintended consequences’

Dr Roger Greene is the deputy chief executive of bereavement charity AtALoss.

He told Sky News that the delays were “one of the unintended consequences of what’s a well-intended reform of a system”.

“What has actually happened is that the number of deaths now requiring independent scrutiny has trebled,” he said.

“So in England and Wales in 2023, the last full year of data, there were nearly 200,000 deaths reported to a coroner, whereas there were 600,000 deaths.

“Now, what is the change in the process is that all deaths now need to be reported for independent scrutiny.”

Dr Roger Greene
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Dr Roger Greene

Dr Greene said there may be ways the system could be “tweaked a little bit”, such as giving medical examiners the ability to issue an interim death certificate.

“We believe that people can process grief well if they’re given the opportunity and they’ve got a proper understanding,” he added.

“But the systems that we have in the country need to be able to work as well with that diversity of faith and culture.”

‘Vital improvements’

Jason Shannon, lead medical examiner for Wales, told Sky News he recognised “the importance of a seamless, accurate and timely death certification process”.

“Medical examiners are one part of the wider death certification process and were introduced to give additional independent safeguards as well as to give bereaved people a voice, which they hadn’t had before,” he added.

“Medical examiners have no role in determining where the body of a family’s relative is cared for and except in a minority of deaths where a coroner needs to be involved, that decision should be one that a family is fully empowered to make in a way that is best for them.”

A Welsh government spokesperson said they “would like to apologise to any families who have experienced delays in receiving death certificates”.

The government said it was working with the lead medical examiner and the NHS in Wales “to understand where the delays are” and how to provide bereaved families with “additional support”.

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A spokesperson for the Department of Health and Social Care said it recognised there were “some regional variations in how long it takes to register a death”.

They added that the changes to the death certification process “support vital improvements to patient safety and aim to provide comfort and clarity to the bereaved”.

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‘Andrew Tate phenomena’ surges in schools – with boys refusing to talk to female teacher

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'Andrew Tate phenomena' surges in schools - with boys refusing to talk to female teacher

Social media influencers are fuelling a rise in misogyny and sexism in the UK’s classrooms, according to teachers.

More than 5,800 teachers were polled as part of the survey by the NASUWT teaching union, and nearly three in five (59%) of teachers said they believe social media use has contributed to a deterioration in pupils’ behaviour.

The findings have been published during the union’s annual conference, which is taking place in Liverpool this weekend.

One motion that is set to be debated at the conference calls on the union’s executive to work with teachers “to assess the risk that far-right and populist movements pose to young people”.

Andrew Tate was referenced by a number of teachers who took part in the survey, who said he had negative influence on male pupils.

One teacher said she’d had 10-year-old boys “refuse to speak to [her]…because [she is] a woman”.

Another teacher said “the Andrew Tate phenomena had a huge impact on how [pupils at an all-boys school] interacted with females and males they did not see as ‘masculine'”.

While another respondent to the survey said their school had experienced some incidents of “derogatory language towards female staff…as a direct result of Andrew Tate videos”.

Last month, Prime Minister Sir Keir Starmer hosted a discussion in Downing Street on how to prevent young boys from being dragged into a “whirlpool of hatred and misogyny”.

The talks were with the creators of Netflix drama Adolescence, which explored so-called incel culture.

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Starmer meets Adolescence creators

‘An urgent need for action’

Patrick Roach, the union’s general secretary, said “misogyny, racism and other forms of prejudice and hatred…are not a recent phenomenon”.

He said teachers “cannot be left alone to deal with these problems” and that a “multi-agency response” was needed.

“There is an urgent need for concerted action involving schools, colleges and other agencies to safeguard all children and young people from the dangerous influence of far-right populists and extremists,” Mr Roach added.

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A spokesperson for the Department for Education (DfE) said: “Education can be the antidote to hate, and the classroom should be a safe environment for sensitive topics to be discussed and where critical thinking is encouraged.

“That’s why we provide a range of resources to support teachers to navigate these challenging issues, and why our curriculum review will look at the skills children need to thrive in a fast-changing online world.”

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Joe Thompson: Former Rochdale footballer dies aged 36 after third cancer diagnosis

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Joe Thompson: Former Rochdale footballer dies aged 36 after third cancer diagnosis

Former Rochdale player Joe Thompson has died aged 36.

His former club said it was “devastated” to learn of his death.

Thompson, who retired in 2019, was diagnosed with cancer for a third time last year.

In its statement, Rochdale FC said he died “peacefully at home on Thursday, with his family by his side”.

He made over 200 appearances for Rochdale, who he joined from Manchester United‘s academy in 2005.

The club posted a tribute on X, describing the former midfielder as “a warm personality who had a deep connection with our club from a young age”.

In her tribute on Instagram, Thompson’s wife Chantelle said he had “made such an impact on so many people” and he was “the most incredible husband, son, brother, friend and father”.

During his career, he played for Tranmere Rovers, Bury and Carlisle United, with spells on loan at Wrexham and Southport.

He was first diagnosed with Hodgkin lymphoma in 2013, while playing for Tranmere.

When Thompson rejoined Rochdale from Carlisle in 2016 the disease soon returned, but he confirmed he was cancer free in June 2017.

Two years later, he announced his retirement at the age of 29, saying his body had been pushed “to the limit” having twice undergone treatment for cancer.

Last year, he revealed he had been diagnosed with stage four lymphoma which had spread to his lungs.

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Hodgkin lymphoma is a relatively aggressive type of cancer that can spread quickly through the body, according to the NHS.

Rochdale, who face Altrincham on Friday, have confirmed that players will wear black armbands during the National League match.

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