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IBM CEO Arvind Krishna speaks during the Business 20 (B-20) Summit in New Delhi on Aug. 25, 2023.

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IBM shares rose as much as 8% in extended trading Wednesday after the tech and services provider announced fourth-quarter results that exceeded Wall Street’s expectations.

Here’s how the company did, compared to the consensus among analysts surveyed by LSEG, formerly known as Refinitiv:

  • Earnings per share: $3.87, adjusted vs. $3.78 expected.
  • Revenue: $17.38 billion vs. $17.30 billion expected.

IBM’s revenue increased 4% year over year in the quarter, according to a statement. Net income, at $3.29 billion, or $3.55 per share, increased from $2.71 billion, or $2.96 per share, in the year-ago quarter. The company confronted “a very challenging, uncertain, volatile macroeconomic environment,” Chief Financial Officer James Kavanaugh said in an interview with CNBC.

Free cash flow for the year totaled $11.2 billion, more than the $10.5 billion management had called for. The company’s fourth-quarter gross margin, at 59.1%, was the widest since 1999. Real estate reductions resulted in lower quarterly capital expenditures, Kavanaugh said on a conference call with analysts.

IBM said software revenue came to $7.51 billion, up 3% but less than the $7.67 billion consensus among analysts surveyed by StreetAccount.

Consulting revenue, at $5.05 billion, grew about 6% and ended up less than the $5.12 StreetAccount consensus.

Revenue from infrastructure, such as mainframe computers, totaled $4.60 billion, up around 3%. The StreetAccount consensus was $4.28 billion. The distributed infrastructure category in particular, containing servers with IBM’s Power chips, accelerated to 8% growth, compared to a decline of 4% in the third quarter.

During the quarter, IBM introduced a $500 million venture fund targeting enterprise artificial intelligence startups, and it announced plans to pay 2.13 billion euros, or $2.32 billion at the current exchange rate, for StreamSets and webMethods, two businesses majority-owned by Software AG.

The book of business for generative AI and Watsonx products was double the size it was in the third quarter, when it was in the low hundreds of millions, IBM CEO Arvind Krishna said on the conference call. The number includes consulting signings and software commitments.

With respect to guidance, IBM said it sees $12 billion in 2024 free cash flow and revenue growth in the mid-single digits at constant currency. “As we start the year, I think it’s prudent to assume the low end of that model,” Kavanaugh said on the conference call.

Productivity gains will result in workforce rebalancing consistent with what played out in 2023, Kavanaugh said on the call.

Notwithstanding the after-hours move, IBM shares are up about 7% so far in 2024, while the S&P 500 U.S. stock index has gained 2% during the same period.

— CNBC’s Kristina Partsinevelos contributed to this report.

This is breaking news. Please check back for updates.

WATCH: IBM CEO Arvind Krishna: Most excited for integrating AI into coding

IBM CEO Arvind Krishna: Most excited for integrating AI into coding

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Microsoft unveils new voice-activated AI assistant for doctors

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Microsoft unveils new voice-activated AI assistant for doctors

Microsoft is giving its health-care artificial intelligence tools a makeover. 

The company on Monday unveiled a new voice-activated AI assistant that combines capabilities from its dictation solution, Dragon Medical One, and ambient listening solution, DAX Copilot, into one tool.

“Dragon Copilot” will be able to help doctors quickly pull information from medical sources and automatically draft clinical notes, referral letters, post-visit summaries and more, according to the company. It’s Microsoft’s latest effort to help health-care workers cut down their daunting clerical workloads, which are a major source of burnout in the industry.

Clinicians spend nearly 28 hours a week on administrative tasks like documentation, for instance, according to an October study from Google Cloud.

“Through this technology, clinicians will have the ability to focus on the patient rather than the computer, and this is going to lead to better outcomes and ultimately better health care for all,” Dr. David Rhew, global chief medical officer at Microsoft, said Thursday in a briefing with reporters.

Microsoft acquired Nuance Communications, the company behind Dragon Medical One and DAX Copilot, for about $16 billion in 2021. As a result, Microsoft has become a major player in the fiercely competitive AI scribing market, which has exploded in popularity as health systems have been looking for tools to help address burnout. 

AI scribes like DAX Copilot allow doctors to draft clinical notes in real time as they consensually record their visits with patients. DAX Copilot has been used in more than 3 million patient visits across 600 health-care organizations in the last month, Microsoft said.   

Other companies like Abridge, which has raised more than $460 million according to PitchBook, and Suki, which has raised nearly $170 million, have developed similar scribing tools. Microsoft’s updated interface could help it stand out from its competitors. 

Dragon Copilot is accessible through a mobile app, browser or desktop, and it integrates directly with several different electronic health records, the company said. 

Clinicians will still be able to draft clinical notes with the assistant like they could with DAX Copilot, but they’ll be able to use natural language to edit their documentation and prompt it further, Kenn Harper, general manager of Dragon products at Microsoft, told reporters on the call.

For instance, a doctor could ask questions like, “Was the patient experiencing ear pain?” or “Can you add the ICD-10 codes to the assessment and plan?” Physicians can also ask broader treatment-related queries such as, “Should this patient be screened for lung cancer?” and get an answer with links to resources like the Centers for Disease Control and Prevention. 

WellSpan Health, which treats patients across 250 locations and nine hospitals throughout central Pennsylvania and northern Maryland, has been testing out Dragon Copilot with a group of clinicians in recent months. 

One of those clinicians is Dr. David Gasperack, chief medical officer of primary care services at WellSpan. It’s still early days, but Gasperack told CNBC the assistant is easy to use and has been more accurate than Microsoft’s existing offerings. 

“We’ve been asked more and more over time to do more administrative tasks that pull us away from the patient relationship and medical decision making,” Gasperack said. “This allows us to get back to that so we can focus on the patient, truly think about what’s needed.”

Microsoft declined to share the cost of Dragon Copilot but said the pricing structure is “competitive.” It will be easy for existing customers to upgrade to the new offering, the company added.   

Dragon Copilot will be generally available in the U.S. and Canada starting in May, Microsoft said. The roll out will expand to the U.K., the Netherlands, France and Germany in the months following.

“Our goal remains to restore the joy of practicing medicine for clinicians and provide a better experience for patients globally,” Rhew said.

Watch: What it’s like to have a doctor visit with AI

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Amazon-backed AI firm Anthropic valued at $61.5 billion after latest round

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Amazon-backed AI firm Anthropic valued at .5 billion after latest round

Jaque Silva | Nurphoto | Getty Images

Anthropic on Monday closed its latest funding round at a $61.5 billion post-money valuation, the company confirmed to CNBC.

The $3.5 billion round was led by Lightspeed Venture Partners, and other investors included Salesforce Ventures, Cisco Investments, Fidelity Management & Research Company, General Catalyst, D1 Capital Partners and Jane Street, among others.

Anthropic, the artificial intelligence startup backed heavily by Amazon, was founded by former OpenAI research executives. It launched Claude in March 2023, and like OpenAI’s ChatGPT and Google’s Gemini, Claude has exploded in popularity as businesses incorporate generative AI chatbots across sales, marketing and customer service functions.

The startup plans to use the latest funding to advance its development of next-generation AI, particularly to “expand its compute capacity, deepen its research in mechanistic interpretability and alignment, and accelerate its international expansion in Asia and Europe,” according to a release.

Read more CNBC reporting on AI

In December, Anthropic’s revenue hit an annualized $1 billion, which was an increase of roughly 10x year over year, a source told CNBC at the time. The company’s revenue comes primarily from enterprise sales, and its clients currently include startups like Cursor, Codeium and Replit, as well as larger businesses like Zoom, Snowflake, Pfizer, Thomson Reuters and Novo Nordisk, the company behind Ozempic, according to a release.

Anthropic also spotlighted in its release about the funding round that its technology now fuels Amazon’s Alexa+, “bringing Claude to millions of households and Prime members.”

Krishna Rao, Anthropic’s CFO, said in a release that the latest investment “fuels our development of more intelligent and capable AI systems that expand what humans can achieve” and that “continued advances in scaling across all aspects of model training are powering breakthroughs in intelligence and expertise.”

News of the latest funding round after Google in January agreed to a new investment of more than $1 billion in Anthropic, a source familiar with the situation confirmed to CNBC at the time. The fresh funding built on Google’s past investments of $2 billion in Anthropic and 10% ownership stake in the startup, as well as a large cloud contract between the two companies. Anthropic is most well known for its Claude AI chatbot.

The generative AI market, which includes Anthropic and OpenAI as well as Google, Amazon, Microsoft and Meta, is predicted to top $1 trillion in revenue within a decade. Amazon and Microsoft, which is OpenAI’s principal investor, are backing generative AI startups with hefty investments as well as developing their own technologies.

Amazon announced that it would invest an additional $4 billion in Anthropic in November. That brought Amazon’s total investment in the startup to $8 billion. Amazon remains a minority investor, Anthropic confirmed to CNBC at the time, and does not have a board seat.

As part of the November investment, Amazon Web Services became Anthropic’s “primary cloud and training partner.” Anthropic has used Amazon Web Services’ Trainium and Inferentia chips to train and deploy its largest AI models since then.

Anthropic ramped up its technology development throughout last year, and in October, the startup said that its AI agents were able to use computers like humans can to complete complex tasks. Anthropic’s Computer Use capability allows its technology to interpret what’s on a computer screen, select buttons, enter text, navigate websites and execute tasks through any software and real-time internet browsing, the startup said.

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China’s Oppo taps Google for privacy AI push, taking a page from Apple’s playbook

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China's Oppo taps Google for privacy AI push, taking a page from Apple's playbook

Oppo is the sixth-largest smartphone maker in China, according to Counterpoint Research.

Nurphoto | Nurphoto | Getty Images

BARCELONA — Chinese smartphone firm Oppo is taking a page out of Apple’s playbook with the launch of a private cloud computing system to keep users’ sensitive conversations separate from its own artificial intelligence products.

The company on Monday announced a deal with Google that will see it use the U.S. tech firm’s Confidential Computing software, which uses encryption to ensure user data can’t be viewed by third parties, to power a new privacy-preserving solution it’s calling Private Computing Cloud.

The idea is to make sure that users’ sensitive data such as browser searches and private calls can’t be shared with Oppo for the purposes of training its AI software. Oppo already has a partnership in place with Google, where the firm uses the internet search giant’s Gemini foundation models to power its AI features.

The privacy push mimics an effort from Apple to protect user data from its own AI system, Apple Intelligence. The iPhone maker last year debuted Private Cloud Compute, or PCC, a “cloud intelligence system designed specifically for private AI processing.”

Oppo said that its Private Computing Cloud system will be integrated with several features this year, including recording and call summarization, search and image generation.

Oppo is the sixth-largest smartphone maker in China, according to Counterpoint Research, holding a 14% market share in the three months ending 2024.

“With AI being a lightning conductor for privacy concerns, particularly amongst Chinese device makers, this is an interesting move by Oppo as it seeks to gain a foothold in the AI-enabled smartphone space,” Ben Wood, chief analyst at market research firm CCS Insight, told CNBC.

Rival Chinese smartphone maker Honor announced its own tie-up with Google over the weekend.

Alongside its new AI privacy system, Oppo also announced additional new AI features, including call translation and voice transcription. It’s also embedding Google’s Gemini into its Notes, Calendar and Clock apps.

Oppo said it’s working to bring Google’s next-generation Gemini 2.0 AI model to its phones soon. Gemini 2.0 is a so-called agentic AI system, which refers to a form of AI that can fulfill various actions autonomously on users’ behalf.

The company said it is aiming to bring generation AI features to 100 million users by the end of 2025, doubling its 2024 target of 50 million.

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