Polestar stops accepting custom Polestar 2 orders because demand is too high
Polestar’s online configurator is no longer accepting new custom Polestar 2 orders, and Polestar says that the reason is because demand is too high for its best-selling vehicle.
Polestar has been having a bit of a rough time lately. While the company’s sales were up 6% in 2023, that’s smaller growth than most of the EV industry has seen. In particular, Polestar’s Q4 numbers ticked down compared to Q3, despite first deliveries of a new model, the Polestar 4, happening in Q4.
Just today, the company received a significant blow as Volvo decided to sever its relationship with Polestar, which was originally spun off from Volvo. This leaves Polestar’s other partner, Geely, and of course Polestar itself, responsible for Polestar’s fate.
However, the Polestar 2 did just get a facelift, and deliveries of that started last quarter. This usually buoys sales of a vehicle line, and often leads to a dropoff in preceding quarters as customers wait for the new version of the car to come out. But between Q3 and Q4, that didn’t happen. Maybe Polestar hasn’t been able to scale production of the facelifted version quickly enough, or maybe customers were just not aware of the facelift, but it’s still odd to see a drop in the quarter that a facelift comes out.
So one might think that things are looking shaky for Polestar, but the company’s order website suggests otherwise.
In recent days, customers have apparently been unable to configure new custom Polestar 2 vehicles in the US. When attempting to do so, Polestar’s configurator website states:
Due to high demand, we are currently closed for new factory orders. Please explore our available cars to find the right one for you.
Then, you can click a button stating “check similar cars for fast delivery” to see whether there are any inventory vehicles which match your order.
Upon checking a few different configurations, there do seem to be a good amount of configurations available, at least in Southern california where I checked.
On the UK site, a slightly different error message appears. Certain configurations will say “Configuration not available for factory order. Compare your configuration with available cars,” but some other configurations show that “fast delivery is available” and give a timeline when selected. Either way, no mention of demand across the pond, even though the effect seems to be about the same.
This isn’t the first time this has happened with an EV, though. Lots of EVs end up getting a lot of preorders, to the point where companies shut down additional orders until they can work through the backlog. Tesla has done this several times in the past, here’s one example from 2022.
We reached out for additional comments, and a Polestar rep told us that it’s “temporary and not related to suppliers or production or anything like that”. So not a lot more detail there, but we do know that, currently, you can’t order a custom Polestar configuration, and will have to either wait until the configurator is reopened, or look for an inventory vehicle instead.
Electrek’s Take
This story is interesting given the constant (and incorrect) media narrative lately that “EV demand is down” – a phrase that was used even in another article we saw covering this very story about demand supposedly being too high for Polestar to fulfill.
This narrative is, in so many words, wrong. EV demand isn’t down, it’s up, and so are EV sales. In order to find any indication of slowing growth in EVs, you have to go to the second derivative of an EV sales chart. It would be more accurate to say that percentage growth of EV sales is lower now than it has been in the past, but that’s a natural result of the base number getting larger – 100 -> 1,000 is a 10x increase, but 1,000 -> 5,000 is merely a 5x increase, despite clearly being a much larger increase in raw volume.
Meanwhile, gas car sales actually are going down, and yet that narrative is not widely reported on. It looks like gas vehicle sales peaked at 2017 and will likely never recover to that level, while EV sales continue to rise.
However, there can be headwinds for certain individual brands (e.g. tax credit availability, NACS support coming but not yet implemented, supply disruptions, and so on). And Polestar is one of the brands that is growing more slowly than others lately, especially when it is relatively smaller in terms of deliveries, and therefore should have an easier time producing higher percentage growth than a larger company might (see the small/large number comparison above).
So it actually is strange to see this notification on Polestar’s website, given the company’s more modest recent growth. We’d like to understand a little more about what kind of numbers we’re dealing with here, but in absence of that it looks like shoppers will just have to scrounge around a bit for the time being to find a car close to what they want.
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President Trump has nominated Jonathan Morrison to lead the National Highway Traffic Safety Administration (NHTSA). Morrison has previously criticized and tussled with Tesla in his previous role at NHTSA.
Morrison is now Trump’s nominee to head the National Highway Traffic Safety Administration, which is in charge of regulating the auto industry in the US.
The attorney was the agency’s Chief Counsel during Trump’s first term, and he had a few disputes with Tesla during that time.
In September 2018, the US National Highway Traffic Safety Administration (NHTSA) released its Tesla Model 3 crash test results, and the EV got five-star safety ratings in every category.
Tesla interpreted the data from the test and claimed that Model 3 achieved “the lowest probability of injury of any vehicle ever tested by NHTSA“.
Morrison sent Tesla a cease-and-desist letter over the claim, arguing that it was misleading.
The lawyers also subpoenaed Tesla to get data about a specific crash in 2019.
Next week, Morrison is expected to have his confirmation hearing in the Senate and could take up his role shortly after.
The nomination is significant in the context of the current feud between Tesla CEO Elon Musk and President Trump.
Musk has been criticizing Trump and his allies over their recently passed budget and tax bill, which is expected to significantly increase the federal government’s debt and eliminate virtually all subsidies to electric vehicles and renewable energy, potentially harming Tesla.
Trump has warned Musk that he could go directly after his companies and NHTSA would be the top vehicle for that when it comes to Tesla.
The agency had already launched several investigations into Tesla over the years, with the largest one examining Tesla’s Full Self-Driving program and several fatal crashes related to the ADAS system.
Electrek’s Take
Most NHTSA probes into Tesla have resulted in slaps on the wrist at best, but this FSD probe involves several fatal crashes, and even though it started under the Biden administration, it could potentially ramp up under Trump, especially amid his feud with Musk.
On the one hand, it’s disheartening to see the US reach this point, where feuds between billionaires and elected officials are settled through regulatory agencies. Still, at the same time, Musk did buy the election for Trump, so he created this situation in the first place, and there are serious concerns about how safe FSD is.
At the very least, I would hope that NHTSA will start to force Tesla to release all its FSD crash and disengagement data.
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You might remember the GEM as a quirky little electric microcar that’s been cruising through campuses, resorts, and planned communities for years. But now, it’s taking on a more serious job – saving lives. Waev Inc., the maker behind the long-running GEM electric vehicle line, has just unveiled the GEM Ambulance, a purpose-built, all-electric, street-legal low-speed vehicle (LSV) designed specifically for emergency medical services.
While it might not replace a full-size ambulance on high-speed highways, this new electric responder is tailor-made for the dense environments where conventional ambulances often struggle: college campuses, sporting events, entertainment venues, airports, and more. With a top speed of 25 mph, it’s built for maneuverability, safety, and zero-emission performance in pedestrian-heavy areas.
“The GEM Ambulance fills a critical gap in medical response – delivering the ideal balance of agility and safety EMS teams need in crowded settings,” said Byron Dudley, Vice President at Waev Inc.
The new GEM Ambulance is built on the same proven electric platform that has powered GEM vehicles for over 25 years. It’s a highly refined LSV that combines practical engineering with professional-grade EMS functionality. In partnership with emergency equipment supplier QTAC, Waev integrated a skid-mounted EMS system that includes secure patient transport, attendant seating, optional oxygen and IV mounts, and rugged PolyTough™ construction designed to handle demanding conditions.
Unlike golf carts or UTV-based setups that have been DIYed into emergency vehicles, the GEM Ambulance offers a more stable, comfortable, and professional platform. The EMS skid is positioned between the wheels for better weight distribution, and the vehicle’s low deck height and rear step-up provide easy access for patients and personnel alike.
The GEM Ambulance doesn’t skimp on emergency essentials either. It’s equipped with a 360-degree red emergency lighting system, an SAE Class 1-compliant siren with multiple sound patterns, a public address system, turn signals, LED headlights and taillights, and even a pedestrian noise emitter for quiet zones. A backup camera and full 360° sightlines give drivers added confidence when navigating tight environments.
And since it’s 100% electric, there’s no tailpipe emissions to worry about when operating indoors or in crowded spaces. Maintenance is minimal thanks to GEM’s maintenance-free batteries, regenerative braking, and corrosion-resistant aluminum frame. There’s even a seven-year warranty on the lithium-ion battery option.
The biggest surprise might be the price. According to Waev, the GEM Ambulance can cost up to 80% less than a traditional ambulance and 50% less than electric trucks or UTV-based alternatives. Plus, with operating costs of just $0.03 per mile, it promises long-term savings with no fuel, no fluids, and no downtime from engine servicing.
With applications ranging from college campuses and amusement parks to military installations and warehouse sites, the GEM Ambulance could be a game-changer for localized EMS response. It’s available now through GEM’s nationwide dealer network and can also be purchased through government contracts like Sourcewell, Texas BuyBoard, and GSA procurement channels.
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The Kia EV5 is officially heading to North America in early 2026, paving the way for a potential US launch. If so, it could go head-to-head with the Tesla Model Y.
Is Kia launching the EV5 in the US?
On Tuesday, Kia unveiled the new EV5, a global version of its electric SUV that has been sold in China since 2023.
Starting at around $20,000 (149,800 yuan), the EV5 is leading Kia’s comeback in China. It’s also a top-selling EV in Australia, where it’s exported from Kia’s Chinese joint venture, Yueda Kia.
The global version will be made in Korea with a few slight upgrades. For one, it’s powered by an 81.4 kWh nickel-manganese-cobalt (NMC) battery pack, rather than the BYD LFP Blade battery used in the version sold in China.
In Europe, the EV5 will be initially available in two variants: a baseline model and a GT-Line model. Both are powered by front-wheel drive (FWD) with up to 215 hp (160 kW) and 218 lb-ft (295 Nm) of torque.
The global version is 4,610 mm long, 1,875 mm wide, and 1,675 mm tall, or a bit smaller than the Tesla Model Y. It’s about the size of the Hyundai IONIQ 5.
Inside, you’ll find a setup similar to the EV9 and EV3, featuring Kia’s new ccNC (connected car Navigation Cockpit) infotainment system. The setup features a 12.3″ instrument cluster and a 12.3″ infotainment display in a panoramic format. There’s also an added 5.3″ climate control screen.
During the launch event, Kia said the “rollout begins” in Korea and Europe in the second half of 2025, adding North American sales will start in early 2026.
Does that include the US? I wouldn’t get my hopes up. In January, Kia announced the EV5 will be “exclusive to the Canadian market in North America.” It will begin arriving at dealerships in 2026.
However, it might make sense. The EV5 for North America will have a built-in NACS port, unlocking access to Tesla Superchargers. It will be available in both AWD and FWD powertrains. Two battery sizes will be offered, 60.3 kWh and 81.4 kWh, offering a range of up to 310 miles (500 km).
With sales of the EV6 and EV9 slipping nearly 50% each through the first half of the year in the US, the EV5 could complement the two.
Electrek’s Take
Although it’s still unlikely, the EV5 could serve as a potential electric alternative to the Sportage, Kia’s top-selling vehicle in the US.
Through June, Kia has sold over 87,000 Sportage models in the US. In comparison, it’s only sold 4,938 EV9s and 5,875 EV6 models.
Kia is launching the EV4, its first electric sedan, in the US early next year. However, a smaller compact electric SUV may be an even better fit.
It already builds the EV9 and EV6 in Georgia, so it could produce the EV5 in the US to avoid extra tariff costs. Or, it could even potentially be built at Hyundai’s new EV plant in Georgia. However, nothing is confirmed.
Would you buy the Kia EV5 in the US? Prices would likely start at around $50,000. Drop us a comment below and let us know your thoughts.
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