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Takeaway delivery strikes will be held every Friday and on holidays if demands are not met, an organiser has said ahead of the Valentine’s Day stoppage.

A group calling itself Delivery Jobs UK says up to 4,000 delivery riders could strike between 5pm and 10pm on Wednesday night as there are four full WhatsApp groups, each with more than 1,000 users, discussing dissatisfaction with pay for food delivery jobs.

Apps riders use are Just Eat, Uber Eats, Deliveroo and Stuart. They are mainly for delivering takeaways but can be used to buy groceries.

Deliveroo has contacted restaurants in areas it expects to be impacted and suggested they stop accepting orders if they begin to stack up, and switch their delivery terminal to offline mode “to avoid a negative customer experience”.

The email, seen by Sky News, said restaurants will not be charged commission for cancelling deliveries and that Deliveroo will proactively cancel orders that are more than 45 minutes late en route to customers.

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The biggest impact of the action will be in central and north London, but there are 95 group leaders, each with an area they are organising, spokesperson Ulisses Cioffi told Sky News.

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Such action will continue on Fridays and holidays such as Father’s Day, Easter, and Mother’s Day if demands are unmet, he said.

International campaigning

Organisers are based across the country, including London, Bristol, Brighton and Liverpool.

The group is sharing tactics with similar delivery worker movements both nationally and internationally, such as in Ireland and the US, where gig economy worker strikes are also due to take place.

“We’re now sharing articles, information and tactics. So whatever is successful, that we were going to try here, whatever is successful here we will try that until [delivery companies] sit down with us,” Mr Cioffi said.

Dissatisfaction with pay is the unifying complaint from the groups who, Mr Cioffi said, often work in dangerous environments, dealing with drunk people, bike thefts and racism.

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A Delivery Jobs UK spokesperson details the working conditions and pay he receives while working for delivery apps. 

Economic factors

The Delivery Jobs UK group is calling for a minimum fee of £5 per delivery, compensation for the time it takes a courier to get to the pick-up point, and increased pay when delivering more than one order from a particular food outlet.

Rather than rising with the cost of living, Mr Cioffi said fees had come down.

In a typical six-day week, working 10 to 12-hour days, a delivery person can expect to gross £700 to £850, he said, down from roughly £900 to £1,000 a week.

That is before tax and the various overheads for drivers – such as fuel and vehicle costs – are taken into account.

People are working longer hours and an extra day as a result, he added.

But, he said, the job still attracts workers – including a significant number of single mothers – due to a combination of flexibility and job losses elsewhere.

“I think this is the perfect part-time job, but unfortunately, the way the economy is going it becomes people’s main job.”

Striking delivery drivers in Notting Hill, London. 14/02/2024 Still from Sky footage
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Striking delivery drivers in Notting Hill, London, on Wednesday night

The gig economy story continues

The complaints are not new. Delivery app courier and gig economy struggles have been in the headlines for years and even reached the Supreme Court.

In response to increased coverage of gig economy pay and conditions in the pandemic years, and Uber drivers’ ultimately successful battle through the UK courts, Just Eat became the first food delivery aggregator in the UK to employ delivery people.

Before scrapping the plan in March last year and letting employed riders go, the Just Eat Takeaway.com chief executive Jitse Groen said the gig economy “has led to precarious working conditions across Europe, the worst seen in a hundred years”.

“The gig economy comes at the expense of society and workers themselves,” he wrote in a February 2021 edition of the Financial Times.

Other companies have responded in different ways.

Deliveroo offers free insurance, sickness cover, financial support for new parents and training opportunities, though Mr Cioffi said it was difficult to claim and that the income protection was not based on average weekly earnings.

Unions

And while the UK’s highest court in November ruled Deliveroo riders were not employees and so not entitled to collective bargaining rights, a union has been recognised by the company

GMB in 2022 entered a trade union agreement with the company.

But when the union emailed all Deliveroo riders last week to say “we represent all Deliveroo riders”, Mr Cioffi said it was the first he had heard from them.

A day before receiving the email, Delivery Jobs UK had written an open letter and described themselves as “the united voice of the UK’s delivery workforce”.

The Valentine’s Day strike is separate to GMB organising activity, and Delivery Jobs UK group said GMB did not represent them, and that its core values were in contrast with GMB.

Instead, the Independent Workers’ Union of Great Britain (IWGB) has lent its support and acted as observers, rather than direct organisers, according to Mr Cioffi.

“These strikes, which began on 2 February, are going to succeed in a way others haven’t, through use of WhatsApp, Instagram reels and generative artificial intelligence (AI) chatbot, ChatGPT,” Mr Cioffi said.

“ChatGPT can translate to 50 Different languages so we can communicate well with everyone in a matter of five minutes.”

The gig economy may be a boon to Delivery Jobs UK.

As self-employed people without employee contracts, riders can remove their labour whenever they see fit. Unlike in other industries, which come under the remit of strike laws, any dissatisfied rider can walk out without procedure or approval.

It’s understood most deliveries were made on time during the group’s previous walkout on 2 February.

If that changes, however, and the impact on delivery businesses grows, there’s not a lot they can do to stop riders walking out.

A Deliveroo spokesperson said: “Deliveroo aims to provide riders with the flexible work riders tell us they value, attractive earning opportunities and protections.

“Thousands of people apply to work with Deliveroo each month, rider retention rates are high and the overwhelming majority of riders tell us that they are satisfied working with us.

“We value dialogue with riders”.

An Uber Eats spokesperson said: “We offer a flexible way for couriers to earn by using the app when and where they choose.

“We know that the vast majority of couriers are satisfied with their experience on the app, and we regularly engage with couriers to look at how we can improve their experience.”

A Stuart spokesperson said: “Stuart remains committed to providing competitive earnings opportunities for courier partners and delivering a courier-centric platform.

“We will be working with clients to minimise disruption during the impacted period.”

Just Eat did not respond to a request for comment.

GMB did not respond to requests for comment.

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Former Centrica chief Laidlaw in frame to chair embattled BP

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Former Centrica chief Laidlaw in frame to chair embattled BP

Sam Laidlaw, the former boss of Centrica, is among the candidates being considered as the next chairman of BP, Britain’s besieged oil and gas exploration giant.

Sky News has learnt that Mr Laidlaw is being considered by BP board members as a potential successor to Helge Lund, who announced in April that he would step down.

BP’s chair search comes with the £62bn oil major in a state of crisis, as industry predators circle and the pace of its strategic transformation being interrogated by shareholders.

Elliott Management, the activist investor, snapped up a multibillion pound stake in BP earlier this year and is pushing its chief executive, Murray Auchincloss, to accelerate spending cuts and ditch a string of renewable energy commitments.

Mr Lund’s departure will come after nearly a quarter of BP’s shareholders opposed his re-election at its annual meeting in April – an unusually large protest given that his intention to step down had already been announced.

BP’s senior independent director – the Aviva chief executive Amanda Blanc – is said to be moving “at pace” to complete the recruitment process.

A number of prominent candidates are understood to be in discussions with headhunters advising BP on the search.

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Mr Laidlaw would be a logical choice to take the role, having transformed Centrica, the owner of British Gas, during his tenure, which ended in 2014.

Since then, he has had a long stint – which recently concluded – on the board of miner Rio Tinto, which has been fending off activist calls to abandon its London listing.

He also established, and then sold, Neptune Energy, an oil company which was acquired by Italy’s Eni for nearly £4bn in 2023.

Last December, Mr Laidlaw was appointed chairman of AWE, the government-owned body which oversees Britain’s nuclear weapons capability.

He also has strong family connections to BP, with his father, Christopher Laidlaw, having served as its deputy chairman during a long business career.

One person close to BP said the younger Mr Laidlaw had been approached about chairing the company during its previous recruitment process but had ruled himself out because of his Neptune Energy role.

The status of his engagement with BP’s search was unclear on Saturday.

Another person said to have been approached is Ken MacKenzie, who recently retired as chairman of the mining giant BHP.

Mr MacKenzie headed BHP during a period when Elliott held a stake in the company, and is said to have a good working relationship with the investor.

Shares in BP have continued their downward trajectory over the last year, having fallen by nearly a fifth during that period.

The company’s valuation slump is reported to have drawn renewed interest in a possible takeover bid, with rivals Shell and ExxonMobil among those said to have “run the numbers” in recent months.

Reports of such interest have not elicited any formal response, suggesting that any deal is conceptual at this stage.

BP is racing to sell assets including Castrol, its lubricants division, which could command a price of about $8bn.

This weekend, BP declined to comment, while Mr Laidlaw could not be reached for comment.

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Hundreds of jobs at risk as River Island takes axe to store base

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Hundreds of jobs at risk as River Island takes axe to store base

Hundreds more high street jobs are being put at risk as part of a sweeping overhaul of the family-owned fashion retailer River Island.

Sky News has learnt that the clothing chain, which trades from about 230 stores, is proposing to close 33 shops in a restructuring plan which will be put to creditors in August.

The fate of a further 70 stores is dependent upon agreements being reached with landlords to slash rent payments.

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Confirmation of the plans comes less than a month after Sky News revealed that the company, which was founded in 1948 by Bernard Lewis, was working with PricewaterhouseCoopers (PwC) on a restructuring plan.

In a statement issued on Friday, Ben Lewis, River Island’s chief executive, said: “River Island is a much-loved retailer, with a decades-long history on the British high street.

“However, the well-documented migration of shoppers from the high street to online has left the business with a large portfolio of stores that is no longer aligned to our customers’ needs.

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“The sharp rise in the cost of doing business over the last few years has only added to the financial burden.

“We have a clear strategy to transform the business to ensure its long-term viability.

“Recent improvements in our fashion offer and in-store shopping experience are already showing very positive results, but it is only with a restructuring plan that we will be able to see this strategy through and secure River Island’s future as a profitable retail business.

“We regret any job losses as a result of store closures, and we will try to keep these to a minimum.”

The company declined to comment on how many jobs would be put at risk by the initial 33 shop closures, or on the scale of the rent cuts being sought during talks with landlords.

In total, it is understood to employ about 5,500 people.

Sources said that new funding will be injected into River Island if the restructuring plan is approved in August.

Previously named Lewis and Chelsea Girl, the business, it adopting its current brand during the 1980s.

Accounts for River Island Clothing Co for the 52 weeks ended 30 December 2023 show the company made a £33.2m pre-tax loss.

Turnover during the year fell by more than 19% to £578.1m.

A restructuring plan is a court-supervised process which enables companies facing financial difficulties to compromise creditors such as landlords in order to avoid insolvency proceedings.

An identical process is being used to close scores of Poundland shops and slash rents at hundreds more.

In its latest accounts at Companies House, River Island Holdings Limited warned of a multitude of financial and operational risks to its business.

“The market for retailing of fashion clothing is fast changing with customer preferences for more diverse, convenient and speedier shopping journeys and with increasing competition especially in the digital space,” it said.

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“The key business risks for the group are the pressures of a highly competitive and changing retail environment combined with increased economic uncertainty.

“A number of geopolitical events have resulted in continuing supply chain disruption as well as energy, labour and food price increases, driving inflation and interest rates higher and resulting in weaker disposable income and lower consumer confidence.”

Retailers have complained bitterly about the impact of tax changes announced by Rachel Reeves, the chancellor, in last autumn’s Budget.

Since then, a cluster of well-known chains, including Lakeland and The Original Factory Shop, have been forced to seek new owners.

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Post Office Capture scandal: Sir Alan Bates calls for those responsible for wrongful convictions to be ‘brought to account’

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Post Office Capture scandal: Sir Alan Bates calls for those responsible for wrongful convictions to be 'brought to account'

Sir Alan Bates has called for those responsible for the wrongful convictions of sub postmasters in the Capture IT scandal to be “brought to account”.

It comes after Sky News unearthed a report showing Post Office lawyers knew of faults in the software nearly three decades ago.

The documents, found in a garage by a retired computer expert, describe the Capture system as “an accident waiting to happen”.

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Post Office: The lost ‘Capture’ files

Sir Alan said the Sky News investigation showed “yet another failure of government oversight; another failure of the Post Office board to ensure [the] Post Office recruited senior people competent of bringing in IT systems” and management that was “out of touch with what was going on within its organisation”.

The unearthed Capture report was commissioned by the defence team for sub postmistress Patricia Owen and served on the Post Office in 1998 at her trial.

It described the software as “quite capable of producing absurd gibberish” and concluded “reasonable doubt” existed as to “whether any criminal offence” had taken place.

Ms Owen was found guilty of stealing from her branch and given a suspended prison sentence.

She died in 2003 and her family had always believed the computer expert, who was due to give evidence on the report, “never turned up”.

Pat Owen and husband David
Screengrabs from Adele Robinson i/vs with case study. Family of Pat Owen from Kent who was convicted of 1998 from stealing from her post office branch. Now the Capture IT system is suspected of adding errors to the accounts. 
Source P 175500FR POST OFFICE CAPTURE CASES ROBINSON 0600 VT V2 JJ1
Image:
Patricia Owen (right) was convicted in 1998 of stealing from her post office branch. She died in 2003


Adrian Montagu reached out after seeing a Sky News report earlier this year and said he was actually stood down by the defending barrister with “no reason given”.

The barrister said he had no recollection of the case.

Victims and their lawyers hope the newly found “damning” expert report, which may never have been seen by a jury, could help overturn Capture convictions.

Read more: Post Office scandal redress must not only be fair – it must be fast

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What is the Capture scandal?

‘These people have to be brought to account’

Sir Alan, the leading campaigner for victims of the Horizon Post Office scandal, said while “no programme is bug free, why [was the] Post Office allowed to transfer the financial risk from these bugs on to a third party ie the sub postmaster, and why did its lawyers continue with prosecutions seemingly knowing of these system bugs?”

He continued: “Whether it was incompetence or corporate malice, these people have to be brought to account for their actions, be it for Capture or Horizon.”

More than 100 victims have come forward

More than 100 victims, including those who were not convicted but who were affected by the faulty software, have so far come forward.

Capture was used in 2,500 branches between 1992 and 1999, just before Horizon was introduced – which saw hundreds wrongfully convicted.

The Criminal Cases Review Commission (CCRC), the body responsible for investigating potential miscarriages of justice, is currently looking at a number of Capture convictions.

A CCRC spokesperson told Sky News: “We have received applications regarding 29 convictions which pre-date Horizon.
25 of these applications are being actively investigated by case review managers, and two more recent applications are in the preparatory stage and will be assigned to case review managers before the end of June.

“We have issued notices under s.17 of the Criminal Appeal Act 1995 to Post Office Ltd requiring them to produce all material relating to the applications received.

“To date, POL have provided some material in relation to 17 of the cases and confirmed that they hold no material in relation to another 5. The CCRC is awaiting a response from POL in relation to 6 cases.”

A spokesperson for the Department for Business and Trade said: “Postmasters negatively affected by Capture endured immeasurable suffering. We continue to listen to those who have been sharing their stories on the Capture system, and have taken their thoughts on board when designing the Capture Redress Scheme.”

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