Takeaway delivery strikes will be held every Friday and on holidays if demands are not met, an organiser has said ahead of the Valentine’s Day stoppage.
A group calling itself Delivery Jobs UK says up to 4,000 delivery riders could strike between 5pm and 10pm on Wednesday night as there are four full WhatsApp groups, each with more than 1,000 users, discussing dissatisfaction with pay for food delivery jobs.
Apps riders use are Just Eat, Uber Eats, Deliveroo and Stuart. They are mainly for delivering takeaways but can be used to buy groceries.
Deliveroo has contacted restaurants in areas it expects to be impacted and suggested they stop accepting orders if they begin to stack up, and switch their delivery terminal to offline mode “to avoid a negative customer experience”.
The email, seen by Sky News, said restaurants will not be charged commission for cancelling deliveries and that Deliveroo will proactively cancel orders that are more than 45 minutes late en route to customers.
The biggest impact of the action will be in central and north London, but there are 95 group leaders, each with an area they are organising, spokesperson Ulisses Cioffi told Sky News.
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Such action will continue on Fridays and holidays such as Father’s Day, Easter, and Mother’s Day if demands are unmet, he said.
International campaigning
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Organisers are based across the country, including London, Bristol, Brighton and Liverpool.
The group is sharing tactics with similar delivery worker movements both nationally and internationally, such as in Ireland and the US, where gig economy worker strikes are also due to take place.
“We’re now sharing articles, information and tactics. So whatever is successful, that we were going to try here, whatever is successful here we will try that until [delivery companies] sit down with us,” Mr Cioffi said.
Dissatisfaction with pay is the unifying complaint from the groups who, Mr Cioffi said, often work in dangerous environments, dealing with drunk people, bike thefts and racism.
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3:35
A Delivery Jobs UK spokesperson details the working conditions and pay he receives while working for delivery apps.
Economic factors
The Delivery Jobs UK group is calling for a minimum fee of £5 per delivery, compensation for the time it takes a courier to get to the pick-up point, and increased pay when delivering more than one order from a particular food outlet.
Rather than rising with the cost of living, Mr Cioffi said fees had come down.
In a typical six-day week, working 10 to 12-hour days, a delivery person can expect to gross £700 to £850, he said, down from roughly £900 to £1,000 a week.
That is before tax and the various overheads for drivers – such as fuel and vehicle costs – are taken into account.
People are working longer hours and an extra day as a result, he added.
But, he said, the job still attracts workers – including a significant number of single mothers – due to a combination of flexibility and job losses elsewhere.
“I think this is the perfect part-time job, but unfortunately, the way the economy is going it becomes people’s main job.”
Image: Striking delivery drivers in Notting Hill, London, on Wednesday night
The gig economy story continues
The complaints are not new. Delivery app courier and gig economy struggles have been in the headlines for years and even reached the Supreme Court.
In response to increased coverage of gig economy pay and conditions in the pandemic years, and Uber drivers’ ultimately successful battle through the UK courts, Just Eat became the first food delivery aggregator in the UK to employ delivery people.
Before scrapping the plan in March last year and letting employed riders go, the Just Eat Takeaway.com chief executive Jitse Groen said the gig economy “has led to precarious working conditions across Europe, the worst seen in a hundred years”.
“The gig economy comes at the expense of society and workers themselves,” he wrote in a February 2021 edition of the Financial Times.
Other companies have responded in different ways.
Deliveroo offers free insurance, sickness cover, financial support for new parents and training opportunities, though Mr Cioffi said it was difficult to claim and that the income protection was not based on average weekly earnings.
Unions
And while the UK’s highest court in November ruled Deliveroo riders were not employees and so not entitled to collective bargaining rights, a union has been recognised by the company
GMB in 2022 entered a trade union agreement with the company.
But when the union emailed all Deliveroo riders last week to say “we represent all Deliveroo riders”, Mr Cioffi said it was the first he had heard from them.
A day before receiving the email, Delivery Jobs UK had written an open letter and described themselves as “the united voice of the UK’s delivery workforce”.
The Valentine’s Day strike is separate to GMB organising activity, and Delivery Jobs UK group said GMB did not represent them, and that its core values were in contrast with GMB.
Instead, the Independent Workers’ Union of Great Britain (IWGB) has lent its support and acted as observers, rather than direct organisers, according to Mr Cioffi.
“These strikes, which began on 2 February, are going to succeed in a way others haven’t, through use of WhatsApp, Instagram reels and generative artificial intelligence (AI) chatbot, ChatGPT,” Mr Cioffi said.
“ChatGPT can translate to 50 Different languages so we can communicate well with everyone in a matter of five minutes.”
The gig economy may be a boon to Delivery Jobs UK.
As self-employed people without employee contracts, riders can remove their labour whenever they see fit. Unlike in other industries, which come under the remit of strike laws, any dissatisfied rider can walk out without procedure or approval.
It’s understood most deliveries were made on time during the group’s previous walkout on 2 February.
If that changes, however, and the impact on delivery businesses grows, there’s not a lot they can do to stop riders walking out.
A Deliveroo spokesperson said: “Deliveroo aims to provide riders with the flexible work riders tell us they value, attractive earning opportunities and protections.
“Thousands of people apply to work with Deliveroo each month, rider retention rates are high and the overwhelming majority of riders tell us that they are satisfied working with us.
“We value dialogue with riders”.
An Uber Eats spokesperson said: “We offer a flexible way for couriers to earn by using the app when and where they choose.
“We know that the vast majority of couriers are satisfied with their experience on the app, and we regularly engage with couriers to look at how we can improve their experience.”
A Stuart spokesperson said: “Stuart remains committed to providing competitive earnings opportunities for courier partners and delivering a courier-centric platform.
“We will be working with clients to minimise disruption during the impacted period.”
Just Eat did not respond to a request for comment.
It had seemed simple enough. In her first budget as chancellor, Rachel Reeves promised a crackdown on the non-dom regime, which for the past 200 years has allowed residents to declare they are permanently domiciled in another country for tax purposes.
Under the scheme, non-doms, some of the richest people in the country, were not taxed on their foreign incomes.
Then that all changed.
Standing at the despatch box in October last year, the chancellor said: “I have always said that if you make Britain your home, you should pay your tax here. So today, I can confirm we will abolish the non-dom tax regime and remove the outdated concept of domicile from the tax system from April 2025.”
The hope was that the move would raise £3.8bn for the public purse. However, there are signs that the non-doms are leaving in such great numbers that the policy could end up costing the UK investment, jobs and, of course, the tax that the non-doms already pay on their UK earnings.
If the numbers don’t add up, this tax-raising policy could morph into an act of self-harm.
Image: Rachel Reeves has plenty to ponder ahead of her next budget. File pic: Reuters
With the budget already under strain, a poor calculation would be costly financially. The alternative, a U-turn, could be expensive for other reasons, eroding faith in a chancellor who has already been on a turbulent ride.
So, how worried should she be?
The data on the number of non-doms in the country is published with a considerable lag. So, it will be a while before we know the full impact of this policy.
However, there is much uncertainty about how this group will behave.
While the Office for Budget Responsibility forecast that the policy could generate £3.8bn for the government over the next five years, assuming between 12 and 25% of them leave, it admitted it lacked confidence in those numbers.
Worryingly for ministers, there are signs, especially in London, that the exodus could be greater.
Property sales
Analysis from the property company LonRes, shows there were 35.8% fewer transactions in May for properties in London’s most exclusive postcodes compared with a year earlier and 33.5% fewer than the pre-pandemic average.
Estate agents blame falling demand from non-dom buyers.
This comes as no surprise to Magda Wierzycka, a South African billionaire businesswoman, who runs an investment fund in London. She herself is threatening to leave the UK unless the government waters down its plans.
Image: Magda Wierzycka, from Narwan nondom VT
“Non-doms are leaving, as we speak, and the problem with numbers is that the consequences will only become known in the next 12 to 18 months,” she said.
“But I have absolutely no doubt, based on people I know who have already left, that the consequences would be quite significant.
“It’s not just about the people who are leaving that everyone is focusing on. It’s also about the people who are not coming, people who would have come, set up businesses, created jobs, they’re not coming. They take one look at what has happened here, and they’re not coming.”
Lack of options for non-doms
But where will they go? Britain was unusual in offering such an attractive regime. Bar a few notable exceptions, such as Italy, most countries run residency-based tax systems, meaning people pay tax to the country in which they live.
This approach meant many non-doms escaped paying tax on their foreign income altogether because they didn’t live in those countries where they earned their foreign income.
In any case, widespread double taxation treaties mean people are generally not taxed twice, although they may have to pay the difference.
In one important sense, Magda is right. It could take a while before the consequences are fully known. There are few firm data points for us to draw conclusions from right now, but the past could be illustrative.
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Are taxes going to rise?
The non-dom regime has been through repeated reform. George Osborne changed the system back in 2017 to limit it to just 15 years. Then Jeremy Hunt announced the Tories would abolish the regime altogether in one of his final budgets.
Following the 2017 reforms there was an initial shock, but the numbers stabilised, falling just 5% after a few years. The data suggests there was an initial exodus of people who were probably considering leaving anyway, but those who remained – and then arrived – were intent on staying in the UK.
So, should the government look through the numbers and hold its nerve? Not necessarily.
Have Labour crossed a red line?
Stuart Adam, a senior economist at the Institute for Fiscal Studies, said the response could be far greater this time because of some key changes under Labour.
The government will no longer allow non-doms to protect money held in trusts, so 40% inheritance tax will be due on their estates. For many, that is a red line.
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‘Rachel Reeves would hate what you just said’
Mr Adam said: “The 2017 reform deliberately built in what you might call a loophole, a way to avoid paying a lot more tax through the use of existing offshore trusts. That was a route deliberately left open to enable many people to avoid the tax.
“So it’s not then surprising that they didn’t up sticks and leave. Part of the reform that was announced last year was actually not having that kind of gap in the system to enable people to avoid the tax using trusts, and therefore you might expect to see a bigger response to the kind of reforms we’ve seen announced now, but it also means we don’t have very much idea about how big a response to expect.”
With the public finances under considerable pressure, that will offer little comfort to a chancellor who is operating on the finest of margins.
The economy is stagnating and job losses are mounting. Now is the time to cut interest rates again.
That was the view of the Bank of England’s nine-member rate setting committee on Thursday.
Well, at least five of them.
The other four presented us with a different view: Inflation is above target and climbing – this is no time to cut interest rates.
Who is right? All of them and none of them.
Central bankers have been backed into a corner by the current economic climate and navigating a path out is challenging.
The difficulty in charting that route was on display as the Bank struggled to decide on the best course of monetary policy.
The committee had to take it to a re-vote for the first time in the Bank’s history.
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Bank of England is ‘a bit muddled’
On one side, central bankers – including Andrew Bailey – were swayed by the data on the economy. Growth is “subdued”, they said, and job losses are mounting.
This should weigh on wage increases, which are already moderating, and in turn inflation.
One member, Alan Taylor, was so worried about the economy he initially suggested a larger half a percentage point cut.
On the other side, their colleagues were alarmed by inflation.
In a blow to the chancellor, the September figure is used to uprate a number of benefits and pensions. The Bank lifted it from a previous forecast of 3.75%.
In explaining the increase, the Bank blamed higher utility bills and food prices.
Food price inflation could hit 5.5% this year, an increase driven by poor harvests, some expensive packaging regulations as well as higher employment costs arising from the Autumn Budget.
Image: Rachel Reeves on Thursday. Pic: PA
When pressed by Sky News on the main contributor to that increase – poor harvests or government policy – the governor said: “It’s about 50-50.”
The Bank doesn’t like to get political but nothing about this is flattering for the chancellor.
The Bank said food retailers, including supermarkets, were passing on higher national insurance and living wage costs – the ones announced in the Autumn Budget – to customers.
Economists at the Bank pointed out that food retailers employ a large proportion of low wage workers and are more vulnerable to the lowering of the national insurance threshold because they have a larger proportion of part-time workers.
Of all the types of inflation, food price inflation is among the most dangerous.
Households spend 11% of their disposable income, meaning higher food price inflation can play an outsized role in our perception of how high overall inflation in the economy is.
When that happens, workers are more likely to push for pay rises, a dangerous loop that can lead to higher inflation.
So while the chancellor is publicly celebrating the Bank’s fifth interest rate cut in a year, behind the scenes she will have very little to cheer.
The Bank of England has cut the interest rate for the fifth time in a year to 4% but warned that climbing food prices will cause inflation to jump higher in 2025.
In a tight decision that saw members of the rate-setting committee vote twice to break a deadlock, the Bank cut the rate to the lowest level in more than two-and-a-half years. Households on a variable mortgage of about £140,000 will save about £30 a month.
Andrew Bailey, governor of the Bank of England, said: “We’ve cut interest rates today, but it was a finely balanced decision. Interest rates are still on a downward path, but any future cuts will need to be made gradually and carefully.”
The Monetary Policy Committee (MPC), the nine-member panel that sets the base interest rate, voted in favour of lowering borrowing costs by 0.25 percentage points.
However, rate-setters failed to reach a unanimous decision, with four members of the committee voting to keep it on hold and another four voting for a 0.25 percentage point cut.
Alan Taylor, an external member of the committee, initially called for a larger 0.5 percentage point cut but after a second vote reduced that to 0.25% to break the deadlock. Had they failed to reach a decision, Mr Bailey, the governor, would have had the decisive vote.
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It is the first time the committee has gone to a second vote and highlights the difficulty policymakers face in navigating the current economic climate, in which economic growth is stagnating, with at least one rate-setter fearing a recession, but inflation remains persistent.
Although the central bank voted to cut borrowing costs, it also raised its inflation forecasts on the back of higher food prices.
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‘We’ve got to get the balance right on tax’
The bank predicted that the headline rate of inflation would hit 4% in September, up from a previous estimate of 3.75%.
The September inflation rate is used to uprate a range of benefits, including pensions.
The increase was driven by food, where the inflation rate could hit 5.5% this year. About a tenth of household spending is devoted to food shopping, which means it can have an outsized impact on inflation.
The Bank said this risked creating “second round effects”, whereby a sense of higher inflation forces people to push for pay rises, which could push inflation even higher.
Economists at the Bank blamed poor harvests, weather conditions, and changes to packaging regulations but also, in a blow to the chancellor, higher labour costs.
It pointed out that a higher proportion of workers in the food retail sector are paid the national living wage, which Rachel Reeves increased by 6.7% in April.
Economists at the Bank also blamed higher employment taxes announced in the autumn budget. “Furthermore, overall labour costs of supermarkets are likely to have been disproportionately affected by the lower threshold at which employers start paying NICs… these material increases in labour costs are likely to have pushed up food prices.”
There is also evidence that employers’ national insurance increases are causing businesses to curtail hiring, the Bank said. It comes as unemployment in the UK rose unexpectedly to a fresh four-year high of 4.7% in May. Separate data shows the number of employees on payroll has contracted for the fifth month in a row,
The Bank said the unemployment rate could hit 5% next year and warned of “subdued” economic growth, with one member – Alan Taylor – warning of an “increased risk of recession” in the coming years.