Takeaway delivery strikes will be held every Friday and on holidays if demands are not met, an organiser has said ahead of the Valentine’s Day stoppage.
A group calling itself Delivery Jobs UK says up to 4,000 delivery riders could strike between 5pm and 10pm on Wednesday night as there are four full WhatsApp groups, each with more than 1,000 users, discussing dissatisfaction with pay for food delivery jobs.
Apps riders use are Just Eat, Uber Eats, Deliveroo and Stuart. They are mainly for delivering takeaways but can be used to buy groceries.
Deliveroo has contacted restaurants in areas it expects to be impacted and suggested they stop accepting orders if they begin to stack up, and switch their delivery terminal to offline mode “to avoid a negative customer experience”.
The email, seen by Sky News, said restaurants will not be charged commission for cancelling deliveries and that Deliveroo will proactively cancel orders that are more than 45 minutes late en route to customers.
The biggest impact of the action will be in central and north London, but there are 95 group leaders, each with an area they are organising, spokesperson Ulisses Cioffi told Sky News.
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Such action will continue on Fridays and holidays such as Father’s Day, Easter, and Mother’s Day if demands are unmet, he said.
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Organisers are based across the country, including London, Bristol, Brighton and Liverpool.
The group is sharing tactics with similar delivery worker movements both nationally and internationally, such as in Ireland and the US, where gig economy worker strikes are also due to take place.
“We’re now sharing articles, information and tactics. So whatever is successful, that we were going to try here, whatever is successful here we will try that until [delivery companies] sit down with us,” Mr Cioffi said.
Dissatisfaction with pay is the unifying complaint from the groups who, Mr Cioffi said, often work in dangerous environments, dealing with drunk people, bike thefts and racism.
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3:35
A Delivery Jobs UK spokesperson details the working conditions and pay he receives while working for delivery apps.
Economic factors
The Delivery Jobs UK group is calling for a minimum fee of £5 per delivery, compensation for the time it takes a courier to get to the pick-up point, and increased pay when delivering more than one order from a particular food outlet.
Rather than rising with the cost of living, Mr Cioffi said fees had come down.
In a typical six-day week, working 10 to 12-hour days, a delivery person can expect to gross £700 to £850, he said, down from roughly £900 to £1,000 a week.
That is before tax and the various overheads for drivers – such as fuel and vehicle costs – are taken into account.
People are working longer hours and an extra day as a result, he added.
But, he said, the job still attracts workers – including a significant number of single mothers – due to a combination of flexibility and job losses elsewhere.
“I think this is the perfect part-time job, but unfortunately, the way the economy is going it becomes people’s main job.”
The gig economy story continues
The complaints are not new. Delivery app courier and gig economy struggles have been in the headlines for years and even reached the Supreme Court.
In response to increased coverage of gig economy pay and conditions in the pandemic years, and Uber drivers’ ultimately successful battle through the UK courts, Just Eat became the first food delivery aggregator in the UK to employ delivery people.
Before scrapping the plan in March last year and letting employed riders go, the Just Eat Takeaway.com chief executive Jitse Groen said the gig economy “has led to precarious working conditions across Europe, the worst seen in a hundred years”.
“The gig economy comes at the expense of society and workers themselves,” he wrote in a February 2021 edition of the Financial Times.
Other companies have responded in different ways.
Deliveroo offers free insurance, sickness cover, financial support for new parents and training opportunities, though Mr Cioffi said it was difficult to claim and that the income protection was not based on average weekly earnings.
Unions
And while the UK’s highest court in November ruled Deliveroo riders were not employees and so not entitled to collective bargaining rights, a union has been recognised by the company
GMB in 2022 entered a trade union agreement with the company.
But when the union emailed all Deliveroo riders last week to say “we represent all Deliveroo riders”, Mr Cioffi said it was the first he had heard from them.
A day before receiving the email, Delivery Jobs UK had written an open letter and described themselves as “the united voice of the UK’s delivery workforce”.
The Valentine’s Day strike is separate to GMB organising activity, and Delivery Jobs UK group said GMB did not represent them, and that its core values were in contrast with GMB.
Instead, the Independent Workers’ Union of Great Britain (IWGB) has lent its support and acted as observers, rather than direct organisers, according to Mr Cioffi.
“These strikes, which began on 2 February, are going to succeed in a way others haven’t, through use of WhatsApp, Instagram reels and generative artificial intelligence (AI) chatbot, ChatGPT,” Mr Cioffi said.
“ChatGPT can translate to 50 Different languages so we can communicate well with everyone in a matter of five minutes.”
The gig economy may be a boon to Delivery Jobs UK.
As self-employed people without employee contracts, riders can remove their labour whenever they see fit. Unlike in other industries, which come under the remit of strike laws, any dissatisfied rider can walk out without procedure or approval.
It’s understood most deliveries were made on time during the group’s previous walkout on 2 February.
If that changes, however, and the impact on delivery businesses grows, there’s not a lot they can do to stop riders walking out.
A Deliveroo spokesperson said: “Deliveroo aims to provide riders with the flexible work riders tell us they value, attractive earning opportunities and protections.
“Thousands of people apply to work with Deliveroo each month, rider retention rates are high and the overwhelming majority of riders tell us that they are satisfied working with us.
“We value dialogue with riders”.
An Uber Eats spokesperson said: “We offer a flexible way for couriers to earn by using the app when and where they choose.
“We know that the vast majority of couriers are satisfied with their experience on the app, and we regularly engage with couriers to look at how we can improve their experience.”
A Stuart spokesperson said: “Stuart remains committed to providing competitive earnings opportunities for courier partners and delivering a courier-centric platform.
“We will be working with clients to minimise disruption during the impacted period.”
Just Eat did not respond to a request for comment.
Making Britain better off will be “at the forefront of the chancellor’s mind” during her visit to China, the Treasury has said amid controversy over the trip.
Rachel Reeves flew out on Friday after ignoring calls from opposition parties to cancel the long-planned venture because of market turmoil at home.
The past week has seen a drop in the pound and an increase in government borrowing costs, which has fuelled speculation of more spending cuts or tax rises.
The Tories have accused the chancellor of having “fled to China” rather than explain how she will fix the UK’s flatlining economy, while the Liberal Democrats say she should stay in Britain and announce a “plan B” to address market volatility.
However, Ms Reeves has rejected calls to cancel the visit, writing in The Times on Friday night that choosing not to engage with China is “no choice at all”.
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On Friday, Culture Secretary Lisa Nandy defended the trip, telling Sky News that the climbing cost of government borrowing was a “global trend” that had affected many countries, “most notably the United States”.
“We are still on track to be the fastest growing economy, according to the OECD [Organisation for Economic Co-operation and Development] in Europe,” she told Anna Jones on Sky News Breakfast.
“China is the second-largest economy, and what China does has the biggest impact on people from Stockton to Sunderland, right across the UK, and it’s absolutely essential that we have a relationship with them.”
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10:32
Nandy defends Reeves’ trip to China
However, former prime minister Boris Johnson said Ms Reeves had “been rumbled” and said she should “make her way to HR and collect her P45 – or stay in China”.
While in the country’s capital, Ms Reeves will also visit British bike brand Brompton’s flagship store, which relies heavily on exports to China, before heading to Shanghai for talks with representatives across British and Chinese businesses.
It is the first UK-China Economic and Financial Dialogue (EFD) since 2019, building on the Labour government’s plan for a “pragmatic” policy with the world’s second-largest economy.
Sir Keir Starmer was the first British prime minister to meet with China’s President Xi Jinping in six years at the G20 summit in Brazil last autumn.
Relations between the UK and China have become strained over the last decade as the Conservative government spoke out against human rights abuses and concerns grew over national security risks.
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2:45
How much do we trade with China?
Navigating this has proved tricky given China is the UK’s fourth largest single trading partner, with a trade relationship worth almost £113bn and exports to China supporting over 455,000 jobs in the UK in 2020, according to the government.
During the Tories’ 14 years in office, the approach varied dramatically from the “golden era” under David Cameron to hawkish aggression under Liz Truss, while Rishi Sunak vowed to be “robust” but resisted pressure from his own party to brand China a threat.
The Treasury said a stable relationship with China would support economic growth and that “making working people across Britain secure and better off is at the forefront of the chancellor’s mind”.
Ahead of her visit, Ms Reeves said: “By finding common ground on trade and investment, while being candid about our differences and upholding national security as the first duty of this government, we can build a long-term economic relationship with China that works in the national interest.”
As the dust settles on a tumultuous week for gilts (UK government bonds) and sterling – a week that has raised serious questions about chancellor Rachel Reeves’s stewardship of the economy – the big question many people will be asking is why investor sentiment has shifted so much against the UK in the past week.
Following on from that is what Ms Reeves should try to do about it.
The first point to make – and indeed it is one the government has been making – is that there has been a broad sell-off in government bonds around the world this week. Yields, which go up as the price of a bond falls, have been rising not only in the case of gilts but also on bonds issued by the likes of the US, Japan, France and Germany.
That reflects the fact that investors are changing their assumptions about the path of inflation this year and, in turn, how central banks like the US Federal Reserve, the European Central Bank and the Bank of England respond.
Inflation is now expected to be stickier around the world due to a combination of factors, of which by far the biggest is the tariffs the incoming Trump administration is expected to introduce. Those tariffs will push up the price of goods bought by American consumers and, if America’s trading partners respond with tariffs of their own, for consumers elsewhere. US Treasuries have also been under pressure due to expectations that Mr Trump will raise US borrowing sharply.
That said, gilt yields have been rising by more than yields on their international counterparts, reflecting the fact that investors think the UK has specific issues with inflation. The increase in employer’s national insurance contributions (NICs) announced by Ms Reeves in her Halloween budget will be highly inflationary because they will push up the cost of employing people.
The chief executives of some of the UK’s biggest retailers – Lord Wolfson at Next, Ken Murphy at Tesco, Stuart Machin at Marks & Spencer and Simon Roberts at Sainsbury’s – this week repeated their warnings that these higher costs will feed through to higher prices.
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3:18
Treasury tries to calm market nerves
Another reason why gilt yields have risen more than those of their international counterparts is the UK’s particular fiscal position and its poor growth prospects.
Yes, other countries have as poor prospects for growth as the UK or as bad a debt situation. The US national debt, for example, is 123% of US GDP while Japan has a debt to GDP ratio of 250%. The UK, with a debt to GDP ratio of just under 99%, doesn’t look so bad by comparison. However, as the market in US Treasuries is the biggest and most liquid in the world and the US dollar is the global reserve currency, investors seldom have hesitation about lending to the US government. Similarly, in the case of Japan, most of its government debt is owned by Japanese savers – encapsulated by the mythical figure of ‘Mrs Watanabe’.
The UK does not have that luxury and, accordingly, has to rely on what Mark Carney, the former governor of the Bank of England, memorably described in a 2017 speech as “the kindness of strangers” to fund its borrowing (he was talking on that occasion about the UK’s current account deficit rather than its fiscal deficit, but the point holds).
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1:18
Investors ‘losing confidence in UK’
In summary, then, investors are demanding a higher premium for the added risk of holding gilts. That perceived risk – as the former prime minister Liz Truss has gleefully been pointing out – means that yields on some gilts are now even higher than they spiked following her chancellor Kwasi Kwarteng’s ill-fated mini budget in September 2022.
Investors are also sceptical about the UK economy’s ability to grow its way out of this predicament. While the government’s proposals to invest in infrastructure have been welcomed by investors, they have also noted that much of the extra borrowing being taken on by Ms Reeves in her budget was to fund big pay rises for public sector workers, which – rightly or wrongly – are not perceived to be as good a use of government money as, say, investing in improvements to roads or power grids.
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5:34
CBI chief’s approach to budget tax shock
So what does Ms Reeves do?
Well, as the old joke about the Irishman guiding a lost tourist puts it, she “wouldn’t start from here”. The chancellor’s big mistake was to box herself in during the general election campaign by ruling out increases in income tax, employees’ national insurance, VAT or corporation tax. She could easily, for example, have promised to unwind her predecessor Jeremy Hunt’s cut in employee’s national insurance – which was rightly recognised by most voters as a pre-election bribe.
Still, she is where she is, so the chancellor’s main job now will be to convince investors that the UK is on a stable fiscal footing. With the recent rise in gilt yields – the implied government borrowing cost – threatening to eliminate the chancellor’s headroom to meet her fiscal rules, that is likely to mean public sector spending cuts or higher taxes. The former option is more likely than the latter and not least because Ms Reeves is committed to just one ‘fiscal event’ – when taxes are raised – per year and that will be her budget this autumn.
The Bank of England is also going to have a big part to play here in reinforcing to markets its determination to bringing inflation down to its target range – which means borrowers should not expect as many interest rate cuts in 2025 as they were, say, six months ago.
The Bank may also slow the pace at which it is selling its own gilt holdings (accumulated largely during the ‘quantitative easing’ on which it embarked after the global financial crisis) which would also ease the downward pressure on gilts.
Also coming to the chancellor’s aid, in all likelihood, will be a weakening in the pound which should, all other things being equal, help make gilts more appetising to international investors.
All of this underlines though, unfortunately, that there is only so much the chancellor can do.
Britain’s gas storage levels are “concerningly low” with less than a week of demand available, the operator of the country’s largest gas storage site has warned.
Plunging temperatures and high demand for gas-fired power are the main factors behind the low levels, Centrica said, adding that the need to replenish stocks could lead to rising prices ahead.
The UK is heavily reliant on gas for its home heating and also uses a significant amount for electricity generation.
National Grid data on Friday showed that natural gas accounted for 53% of power in the UK’s system, with renewables offering just 16% of the country’s needs.
Following the UK’s decision to ditch carbon intensive coal from its energy mix, extra strain is heaped on gas during cold snaps because wind generation can often be lower due to high pressure weather systems.
Earlier this week, the UK’s electricity grid operator issued a rare notice to power firms that sought higher output to prevent a greater risk of blackouts within the network.
As of 9 January, UK gas storage sites “were 26% lower than last year’s inventory at the same time, leaving them around half full,” Centrica said.
“This means the UK has less than a week of gas demand in store.”
The Labour government is investing more heavily in clean energy to bolster the battle against climate change and has shunned pressure to bolster gas supplies through additional North Sea fields.
A Department for Energy Security and Net Zero spokesperson said in response to Centrica’s storage alert: “We have no concerns and are confident we will have a sufficient gas supply and electricity capacity to meet demand this winter, due to our diverse and resilient energy system.
“Our mission to make Britain a clean energy superpower will maintain the UK’s energy security in the long term – investing in clean homegrown power and protecting billpayers.”
Centrica’s Rough gas storage site in the North Sea, off England’s east coast, makes up around half of the country’s gas storage capacity.
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5:30
Why your energy bills look set to rise
Centrica has previously said it could invest £2bn to upgrade Rough further, but it would need support from the government through a price cap and floor mechanism to make this viable.
Combined with stubbornly high gas prices, this has meant it has been more difficult to top up storage over Christmas.
Centrica said the “situation is echoed across Europe” – where gas storage was at 69% at the start of this week, down from 84% during the same period the previous year.
Unlike Europe, Britain does not have a mandatory gas storage target.
“We are an outlier from the rest of Europe when it comes to the role of storage in our energy system and we are now seeing the implications of that,” said Centrica chief executive Chris O’Shea.
“If Rough had been operating at full capacity in recent years, it would have saved UK households £100 from both their gas and their electricity bills each winter,” he added.
Gas stores are important as they enable countries to not only guarantee supplies during the transition to renewables but also avoid short term price spikes on wholesale markets.
High storage is also an important tool in moderating price swings.
But the UK has been particularly vulnerable in this space since Russia’s invasion of Ukraine in February 2022, when sanctions meant key taps to Europe were shut off, forcing nations such as the UK and Germany to scramble for supplies.
It has left Europe reliant on the US for liquefied natural gas (LNG) in particular, with Norway a key exporter of natural gas via pipeline to the UK.
The need for Europe as a whole to replenish depleted stocks at the end of winter is among reasons why wholesale prices have remained elevated, leaving households and businesses at the mercy of further hikes to energy bills.