A woman fleeced by conman Mark Acklom has lost a battle for compensation from the High Street bank he used to steal all her money.
Carolyn Woods had argued that because a Barclays staff member and a former employee were arrested during the police investigation on suspicion of conspiracy, though they were not charged, the bank had failed in its duty of care to her as its customer.
The bank has told her, after a six-month internal investigation, it won’t pay her a penny of the £750,000 she lost.
Ms Woods was duped in a romance scam by serial fraudster Acklom, who wooed her and promised to marry her, telling her he was a wealthy Swiss banker called Mark Conway and a secret MI6 agent. He was jailed four years ago and is now free.
Acklom had persuaded Ms Woods to move her money into a Barclays account and then got her, under his coercive control, to transfer it all in a series of ‘loans’ into the account of an associate who was a former Barclays employee.
Ms Woods transferred up to £30,000 a day into the associate’s account, money Acklom told her he needed during a temporary cash flow crisis. Some of the cash passed through the account of a Barclays account executive.
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From September: Carolyn Woods demands £750k back
The female account executive and the male former employee worked in the same department at Barclays. They were questioned by detectives and freed on bail for many weeks.
Police told Ms Woods that the Crown Prosecution Service was considering charging both of them, but they were eventually released without charge and the former Barclays employee became a potential prosecution witness after claiming he, too, had been under Acklom’s coercive control.
A Barclays investigator has told Ms Woods: “In terms of your concern that the fraud was committed with assistance of the Barclays Account Executive, our investigation has found no evidence to support this concern, nor any evidence that suggests there were any efforts by any member of Barclays staff to prevent any suspicious transactions from being flagged either to you or the bank.”
It added: “Whilst we can empathise with your situation and how hard this must be for you, and notwithstanding the fact that the fraudster was later convicted, our original decision remains the same and we will not be considering any reimbursement.”
Ms Woods, said she was disappointed by the Barclays response and was considering her options.
She said before asking for Barclays’ help: “I put my faith in the criminal justice system, but it has failed me. It just works in favour of the criminal and really doesn’t give much consideration to the victim at all.”
Acklom, who is now 50, is living in Spain with his wife and family, and is the subject of a UK police Proceeds of Crime Act investigation to discover the value of his assets. A final court hearing is set for next week.
An ice alert for the South East and West Midlands is among new weather warnings now in force across the UK.
Wintry conditions caused widespread travel problems on Tuesday and forced more than 200 schools to close.
Forecasters say the difficult conditions will last until Wednesday morning, raising the prospect of a tricky rush hour on the roads and public transport.
The ice alert covers London and most of southern England as far west as Exeter, and as far north as Birmingham, Leicester and Chester, and expires at 10am.
A snow and ice warning also covers nearly all of Wales apart from some far western areas, most of western and northern Scotland and all of Northern Ireland – again until 10am.
Another snow and ice warning snakes up the coast from East Anglia to the Scottish border and is in force until noon.
The Met Office has warned some journeys by road and rail could take longer in the morning.
It says drivers should allow extra time and pack items such as a blanket, spade, phone charger, and food and water.
Walkers should also be wary of icy surfaces and cyclists are advised to stick to main roads that are more likely to have been treated.
Temperatures in many places are set to be close to or below zero overnight, while snow accumulations are forecast to range from a couple of centimetres to potentially 10cm or more on higher ground.
Areas above 300m in Scotland could see build-ups of 15-20cm, the Met Office said.
The Met Office’s chief meteorologist, Neil Armstrong, said: “With cold Arctic air firmly in place over the UK, continued winter hazards are likely through much of this week, with further updates to warnings likely in the coming days.”
Monday night saw sub-zero temperatures for much of the UK, reaching as low as -11.2C at Braemar, Aberdeenshire.
Snowfall was also widely reported, with 12cm recorded at Watnall in Nottinghamshire on Tuesday morning.
By Tuesday afternoon, around 140 school closures had been reported in Wales, around 50 in the West Midlands and 20 in Derbyshire.
There was also a travel headache for thousands of train passengers as National Rail warned of disruption to various routes.
By midday, around 64 of 120 services (53%) planned by East Midlands Railway had been cancelled or delayed by at least half an hour, according to punctuality website trains.im.
Figures for other operators included London North Eastern Railway (37%), Transport for Wales (13%), West Midlands Trains (13%) and CrossCountry (12%).
Rail travellers have been advised to check online before setting out and drivers should also plan ahead.
Darren Clark, from National Highways, said: “Gritters will be out treating our roads around the clock when ice or snow is forecast, but it is still important to drive to the conditions.
“Keep your distance and reduce your speed, because even in conditions that seem normal, and where the snow is not settling, it can be slippery if ice patches have formed, or where fresh grit has not been worked into the carriageway.
“Drivers should plan their journeys, monitor weather reports and pack a snow kit of blankets, food, water and a shovel.”
The first amber cold health alert of the season has also been issued by the UK Health Security Agency (UKHSA) covering all of England, except the South, until 6pm on Saturday.
The amber warning is issued when the weather is likely to “cause significant impacts across health and social care services”, including the potential for a rise in deaths, particularly among older people or those with health conditions.
Dr Agostinho Sousa, head of extreme events at the UKHSA, said: “It is vital to check in on vulnerable friends, family and neighbours to ensure they are well prepared for the onset of cold weather. Particularly if they are elderly or otherwise at increased risk.”
Yellow health alerts – the second lowest – are in place for the South East, South West and London.
More expected in coming days
The Met Office has warned there could be further heavy rain, strong wind and more snow during the rest of the week as temperatures stay below average
“Further snow accumulations are expected through the week, mostly by night at low levels, in northern Scotland and exposed parts elsewhere,” it said.
Those in the impacted areas have been told power cuts are possible and mobile phone coverage might be affected.
The Met Office said there was also a slight chance some rural communities could be cut off.
A woman whose body was found in the boot of a car last week died from strangulation, according to a post-mortem examination.
A manhunt is under way for Harshita Brella’s husband, Pankaj Lamba, who police believe has fled the country.
Officers said today that her body was discovered in a silver Vauxhall Corsa.
They believe she was killed on the evening of Sunday 10 November and driven in the early hours from the couple’s home in Corby, Northamptonshire, to Ilford in east London.
It’s understoodthe 24-year-old had been under the protection of a court order for victims of domestic abuse.
Northamptonshire Police said officers began searching for her after receiving a call with concerns for her welfare on 13 November – the day before she was found dead.
A post-mortem examination found Ms Brella’s preliminary cause of death was strangulation, police said.
New CCTV images of Pankaj Lamba, 23, have also been released as the manhunt continues.
Detective Chief Inspector Johnny Campbell, from the East Midlands major crime unit, said: “We suspect Harshita’s body had been placed in the boot of the vehicle by Lamba before leaving Corby.
“Lamba then abandoned the vehicle in Brisbane Road, Ilford, and made his getaway.”
Northamptonshire Police, the East Midlands major crime unit and the National Crime Agency are working together to try to find him.
An inquest into Ms Brella’s death will be opened on 20 November at The Guildhall in Northampton.
Anyone who thinks they might have seen Pankaj Lamba is urged to make contact as soon as possible.
“Any information, no matter how small, may be relevant to the investigation and help us get justice for Harshita,” said DCI Campbell.
People with relevant information can call 101, Crimestoppers anonymously on 0800 555111, or online at mipp.police.uk