The energy price cap is to fall by £20 a month, the industry regulator has announced, but households are to face an additional “temporary” charge to help suppliers support struggling customers with record levels of debt.
Ofgem confirmed a 12% price cap reduction will take effect from 1 April, taking the annual energy bill for a typical household paying by direct debit for gas and electricity to £1,690.
The current level, in place from January to March, is £1,928.
The fall reflects lower wholesale prices, with natural gas costs over the peak winter season falling across Europe due to higher stockpiles.
The adjustment by Ofgem, while some relief for household budgets squeezed by the tough economy, still leaves the cap more than 50% up on pre-crisis levels.
The regulator confirmed alongside the cap figure that it was taking action to tackle a record £3.1bn in bill arrears, though prepayment meter customers would not be affected.
“To address this challenge in the short-term, Ofgem will allow a temporary additional payment of £28 per year (equivalent to £2.33 per month) to make sure suppliers have sufficient funds to support customers who are struggling”, its statement said.
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“This will be added to the bills of customers who pay by direct debit or standard credit and is partly offset by the termination of an allowance worth £11 per year that covered debt costs related to the COVID pandemic.”
Ofgem said its wider action would include further closing the gap between the higher charges that prepayment meter customers pay and what most other households face.
It said those on prepayment meters would save around £49 per year while direct debit customers would pay £10 per year more.
The watchdog said the new figures, taken together, meant bills would still fall to their lowest level since Russia’s invasion of Ukraine in February 2022.
Russia’s vast gas supplies to the continent were shut down shortly after its military action began, forcing a scramble for replacement volumes.
Much of the void has been filled by additional supplies from Norway and heightened shipments of liquefied natural gas (LNG).
Market experts have warned that a return to pre-crisis energy prices is unlikely to occur given the new realities over the source of supply hampered, in the short term at least, by attacks on shipping in the Red Sea that have forced LNG cargos to make longer journeys.
The trend of higher prices has led to questions over whether the price cap, initially introduced to prevent rip-off charges, has become a barrier to competition. Ofgem is working with the government to address the cap’s future.
It is now utilised by the vast majority of homes in the wake of the supplier crisis that began in 2021 that saw dozens of operators collapse, including Bulb.
Fixed deals have been hard to come by ever since but there are some that have undercut the price cap.
Research for professional services firm KPMG, released separately on Friday, suggested 48% of households believed the price cap was a barrier to fixed-term offers by suppliers.
A third of respondents said they no longer shopped around because of the cap.
Price comparison site uSwitch said Ofgem’s wider action on elements of the price cap bill should help improve the volume of offers.
Its director of regulation, Richard Neudegg, said: “Consumers have been patiently waiting for better tariff choices, and many are desperate to take advantage of cheaper rates.
“If you are on a standard variable tariff, now is the time to start keeping an eye out for deals.
“The end of the Market Stabilisation Charge also on 1st April will be a positive step, taking out an unnecessary premium on deals.
“However, Ofgem’s decision to extend the Ban on Acquisition-only Tariffs for another year is a gamble.
“Although this could be cut to six months, while it’s in play, fixed deals risk being more expensive than they would otherwise be, at a time when customers are finally hoping to lock in some certainty.”
The Bank of England governor has said industry lobby group the British Retail Consortium (BRC) was right to warn of job losses as a result of the budget.
There is a “risk” of unemployment rising due to increases in employers’ national insurance contributions and minimum wage rises announced by Chancellor Rachel Reeves last month, Andrew Bailey told MPs on the Treasury Committee.
In a letter to Ms Reeves, the BRC warned of items becoming more expensive and job cuts stemming from the price pressures placed on firms by the new policies.
But firms will rebuild their profit margins, according to Mr Bailey.
He said: “Probably initially there will be more pressure on firms’ margins because it takes them longer to adjust and then they’ll probably rebuild those more profit margins, that is over time”.
Having previously said the budget could cause inflation to rise, Mr Bailey on Tuesday said price increases could slow or reverse thanks to the budget policies.
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Fewer jobs would reduce competition among employers for workers, something which could bring down wages.
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10:28
BoE: Inflation expected to rise
How much will borrowing costs fall by?
A member of the Bank’s interest rate-setting Monetary Policy Committee, Professor Alan Taylor, told the MPs he expects interest rates to fall to 3.75% over the next year – down from the current 4.75%.
Interest rates could be lowered more quickly, he added, if inflation, wage growth and economic expansion are less than anticipated and unemployment ticks higher.
Why are mortgage rates going up?
When asked why typical fixed-rate mortgages have been going up in recent weeks, Mr Bailey said it was because of US political uncertainty before the election as well as the UK budget.
Echoing comments he made about Brexit and the need for increased cooperation with the European Union, Mr Bailey also levelled criticism at hardline Brexiteers.
“We should be in active dialogue with the EU,” he told MPs.
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The reason there have been outcomes “better than we feared they would be in 2016-17” for the financial services sector is because of open dialogue with EU colleagues, Mr Bailey said.
“I find it hard to understand people who seem to say that we should implement Brexit in the most hostile fashion possible.”
He added: “I take no position on Brexit. I never have. I’ve always said it’s my job to get on and do it and I’ll do it in the best way possible and I think talking, having a relationship with the European Union is the better way to do it.”
The scandal-hit Post Office has moved to cut its senior leadership team by half under efforts to reduce costs and bolster the business’s damaged culture.
New chairman Nigel Railton told a committee of MPs the move was started just moments after his transformation plan – a major effort to turn a page on the Horizon IT scandal – was revealed to Post Office staff last week.
He also confirmed that the total cost of the initiative, yet to be agreed with ministers, had been estimated at £1.2bn.
That sum, he said in his evidence to the business and trade committee, included the projected cost of a replacement for the Horizon accounting system.
Mr Railton did also not deny that he could consider his position if the bill was not approved by the government.
The transformation plans could lead to more than 1,000 job losses through the closure of more than 100 so-called crown branches which currently lose significant amounts of money.
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On top of that headcount figure are planned cuts to head office roles.
While no total has been set Mr Railton, who succeeded Henry Staunton after he was sacked by-then business secretary Kemi Badenoch in January, confirmed that it was in consultations with 30 out of 64 members of the current senior leadership team.
The wider transformation proposals include an aim to boost postmaster pay by a combined £250m over five years in a bid to remedy long-held complaints over remuneration.
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2:21
Union confusion over Post Office shake-up
The MPs held their evidence session as the public inquiry into the scandal nears its conclusion, with just closing speeches to be made ahead of the publication of the findings next year.
The compensation and redress issue is continuing to dominate the fallout amid the criticism over delays after the blanket quashing of wrongful theft convictions linked to the faulty accounting system software.
The MPs’ raised concerns, that were supported by witnesses including Mr Railton, that the redress schemes still needed to go faster despite some improvements in processes.
Attention is, however, also turning to potential prosecutions connected with the scandal though such charging decisions could take years to materialise.
Sky News revealed on Monday that police, who have been monitoring evidence and submissions to the inquiry, are investigating up to four individuals to date on suspicion of offences including perjury.
Ministers are considering a new ownership model for the business, which could result in an employee-owned future akin to the John Lewis Partnership structure.
Dozens of retail bosses have signed a letter to the chancellor warning of dire consequences for the economy and jobs if she pushes ahead with budget plans which, they say, will raise their costs by £7bn next year alone.
There were 79 signatories to the British Retail Consortium’s (BRC’s) response to Rachel Reeves’ first budget last month, a draft of which was seen by Sky News last week.
As farmers prepared to launch their own protest in London over inheritance tax measures, the retail lobby group’s letter to Number 11 Downing Street was just as scathing over the fiscal event’s perceived impact.
It warned that higher costs, from measures such as higher employer National Insurance contributions and National Living Wage increases next year, would be passed on to shoppers and hit employment and investment.
The letter, backed by the UK boss of the country’s largest retailer Tesco and counterparts including the chief executives of Sainsbury’s, Next and JD Sports, stated: “Retail is already one of the highest taxed business sectors, along with hospitality, paying 55% of profits in business taxes.
“Despite this, we are highly competitive, with margins of around 3-5%, ensuring great value for customers.
“For any retailer, large or small, it will not be possible to absorb such significant cost increases over such a short timescale.
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2:51
PM vows to defend budget decisions
“The effect will be to increase inflation, slow pay growth, cause shop closures, and reduce jobs, especially at the entry level. This will impact high streets and customers right across the country.
“We are already starting to take difficult decisions in our businesses and this will be true across the whole industry and our supply chain.”
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The budget raised employers’ National Insurance contributions by 1.2 percentage points to 15% from April 2025, and also lowered the threshold for when firms start paying to £5,000 from £9,100 per year.
It also raised the minimum wage for most adults by 6.7% from April.
The BRC has previously pleaded for the total cost burden, which also includes business rates and a £2bn hit from a packaging levy, to be phased in and its chairman has said the measures fly in the face of the government’s “pro-business rhetoric” of the election campaign.
Official data covering the past few months has raised questions over whether the core message since July of a tough budget ahead has knocked confidence, hitting employment and economic growth in the process.
The government was yet to comment on the letter, which pleaded for an urgent meeting, but a spokesperson for prime minister Sir Keir Starmer has previously stated in response to BRC criticism that the budget “took tough choices but necessary choices to fix the foundations, to fix the fiscal blackhole that the government had inherited and to restore economic stability.”