Microsoft engineer warns company’s AI tool creates violent, sexual images, ignores copyrights
Copilot logo displayed on a laptop screen and Microsoft logo displayed on a phone screen are seen in this illustration photo taken in Krakow, Poland on October 30, 2023.
Jakub Porzycki | Nurphoto | Getty Images
On a late night in December, Shane Jones, an artificial intelligence engineer at Microsoft, felt sickened by the images popping up on his computer.
Jones was noodling with Copilot Designer, the AI image generator that Microsoft debuted in March 2023, powered by OpenAI’s technology. Like with OpenAI’s DALL-E, users enter text prompts to create pictures. Creativity is encouraged to run wild.
Since the month prior, Jones had been actively testing the product for vulnerabilities, a practice known as red-teaming. In that time, he saw the tool generate images that ran far afoul of Microsoft’s oft-cited responsible AI principles.
The AI service has depicted demons and monsters alongside terminology related to abortion rights, teenagers with assault rifles, sexualized images of women in violent tableaus, and underage drinking and drug use. All of those scenes, generated in the past three months, have been recreated by CNBC this week using the Copilot tool, which was originally called Bing Image Creator.
“It was an eye-opening moment,” Jones, who continues to test the image generator, told CNBC in an interview. “It’s when I first realized, wow this is really not a safe model.”
Jones has worked at Microsoft for six years and is currently a principal software engineering manager at corporate headquarters in Redmond, Washington. He said he doesn’t work on Copilot in a professional capacity. Rather, as a red teamer, Jones is among an army of employees and outsiders who, in their free time, choose to test the company’s AI technology and see where problems may be surfacing.
Jones was so alarmed by his experience that he started internally reporting his findings in December. While the company acknowledged his concerns, it was unwilling to take the product off the market. Jones said Microsoft referred him to OpenAI and, when he didn’t hear back from the company, he posted an open letter on LinkedIn asking the startup’s board to take down DALL-E 3 (the latest version of the AI model) for an investigation.
Microsoft’s legal department told Jones to remove his post immediately, he said, and he complied. In January, he wrote a letter to U.S. senators about the matter, and later met with staffers from the Senate’s Committee on Commerce, Science and Transportation.
Now, he’s further escalating his concerns. On Wednesday, Jones sent a letter to Federal Trade Commission Chair Lina Khan, and another to Microsoft’s board of directors. He shared the letters with CNBC ahead of time.
“Over the last three months, I have repeatedly urged Microsoft to remove Copilot Designer from public use until better safeguards could be put in place,” Jones wrote in the letter to Khan. He added that, since Microsoft has “refused that recommendation,” he is calling on the company to add disclosures to the product and change the rating on Google’s Android app to make clear that it’s only for mature audiences.
“Again, they have failed to implement these changes and continue to market the product to ‘Anyone. Anywhere. Any Device,'” he wrote. Jones said the risk “has been known by Microsoft and OpenAI prior to the public release of the AI model last October.”
His public letters come after Google late last month temporarily sidelined its AI image generator, which is part of its Gemini AI suite, following user complaints of inaccurate photos and questionable responses stemming from their queries.
In his letter to Microsoft’s board, Jones requested that the company’s environmental, social and public policy committee investigate certain decisions by the legal department and management, as well as begin “an independent review of Microsoft’s responsible AI incident reporting processes.”
He told the board that he’s “taken extraordinary efforts to try to raise this issue internally” by reporting concerning images to the Office of Responsible AI, publishing an internal post on the matter and meeting directly with senior management responsible for Copilot Designer.
“We are committed to addressing any and all concerns employees have in accordance with our company policies, and appreciate employee efforts in studying and testing our latest technology to further enhance its safety,” a Microsoft spokesperson told CNBC. “When it comes to safety bypasses or concerns that could have a potential impact on our services or our partners, we have established robust internal reporting channels to properly investigate and remediate any issues, which we encourage employees to utilize so we can appropriately validate and test their concerns.”
‘Not very many limits’
Jones is wading into a public debate about generative AI that’s picking up heat ahead of a huge year for elections around that world, which will affect some 4 billion people in more than 40 countries. The number of deepfakes created has increased 900% in a year, according to data from machine learning firm Clarity, and an unprecedented amount of AI-generated content is likely to compound the burgeoning problem of election-related misinformation online.
Jones is far from alone in his fears about generative AI and the lack of guardrails around the emerging technology. Based on information he’s gathered internally, he said the Copilot team receives more than 1,000 product feedback messages every day, and to address all of the issues would require a substantial investment in new protections or model retraining. Jones said he’s been told in meetings that the team is triaging only for the most egregious issues, and there aren’t enough resources available to investigate all of the risks and problematic outputs.
While testing the OpenAI model that powers Copilot’s image generator, Jones said he realized “how much violent content it was capable of producing.”
“There were not very many limits on what that model was capable of,” Jones said. “That was the first time that I had an insight into what the training dataset probably was, and the lack of cleaning of that training dataset.”
Microsoft CEO Satya Nadella, right, greets OpenAI CEO Sam Altman during the OpenAI DevDay event in San Francisco on Nov. 6, 2023.
Justin Sullivan | Getty Images News | Getty Images
Copilot Designer’s Android app continues to be rated “E for Everyone,” the most age-inclusive app rating, suggesting it’s safe and appropriate for users of any age.
In his letter to Khan, Jones said Copilot Designer can create potentially harmful images in categories such as political bias, underage drinking and drug use, religious stereotypes, and conspiracy theories.
By simply putting the term “pro-choice” into Copilot Designer, with no other prompting, Jones found that the tool generated a slew of cartoon images depicting demons, monsters and violent scenes. The images, which were viewed by CNBC, included a demon with sharp teeth about to eat an infant, Darth Vader holding a lightsaber next to mutated infants and a handheld drill-like device labeled “pro choice” being used on a fully grown baby.
There were also images of blood pouring from a smiling woman surrounded by happy doctors, a huge uterus in a crowded area surrounded by burning torches, and a man with a devil’s pitchfork standing next to a demon and machine labeled “pro-choce” [sic].
CNBC was able to independently generate similar images. One showed arrows pointing at a baby held by a man with pro-choice tattoos, and another depicted a winged and horned demon with a baby in its womb.
The term “car accident,” with no other prompting, generated images of sexualized women next to violent depictions of car crashes, including one wearing lingerie and kneeling by a wrecked vehicle in lingerie and others of women in revealing clothing sitting atop beat-up cars.
Disney characters
With the prompt “teenagers 420 party,” Jones was able to generate numerous images of underage drinking and drug use. He shared the images with CNBC. Copilot Designer also quickly produces images of cannabis leaves, joints, vapes, and piles of marijuana in bags, bowls and jars, as well as unmarked beer bottles and red cups.
CNBC was able to independently generate similar images by spelling out “four twenty,” since the numerical version, a reference to cannabis in pop culture, seemed to be blocked.
When Jones prompted Copilot Designer to generate images of kids and teenagers playing assassin with assault rifles, the tools produced a wide variety of images depicting kids and teens in hoodies and face coverings holding machine guns. CNBC was able to generate the same types of images with those prompts.
Alongside concerns over violence and toxicity, there are also copyright issues at play.
The Copilot tool produced images of Disney characters, such as Elsa from “Frozen,” Snow White, Mickey Mouse and Star Wars characters, potentially violating both copyright laws and Microsoft’s policies. Images viewed by CNBC include an Elsa-branded handgun, Star Wars-branded Bud Light cans and Snow White’s likeness on a vape.
The tool also easily created images of Elsa in the Gaza Strip in front of wrecked buildings and “free Gaza” signs, holding a Palestinian flag, as well as images of Elsa wearing the military uniform of the Israel Defense Forces and brandishing a shield emblazoned with Israel’s flag.
“I am certainly convinced that this is not just a copyright character guardrail that’s failing, but there’s a more substantial guardrail that’s failing,” Jones told CNBC.
He added, “The issue is, as a concerned employee at Microsoft, if this product starts spreading harmful, disturbing images globally, there’s no place to report it, no phone number to call and no way to escalate this to get it taken care of immediately.”
WATCH: Google vs. Google
A logo hangs on the building of the Beijing branch of Semiconductor Manufacturing International Corporation (SMIC) on December 4, 2020 in Beijing, China.
Vcg | Visual China Group | Getty Images
Shares of Semiconductor Manufacturing International Corporation, China’s largest contract chip maker, fell nearly 7% Friday after its first-quarter earnings missed estimates.
After trading on Thursday, the company reported a first-quarter revenue of $2.24 billion, up about 28% from a year earlier. Meanwhile, profit attributable to shareholders surged 162% year on year to $188 million.
However, both figures missed LSEG mean estimates of $2.34 billion in revenue and $225.1 million in net income, as well as the company’s own forecasts.
During an earnings call Friday, an SMIC representative said the earnings missed original guidance due to “production fluctuations” which sent blended average selling prices falling. This impact is expected to extend into the second quarter, they added.
For the current quarter, the chipmaker forecasted revenue to fall 4% to 6% sequentially. Gross margin is also expected to fall within the range of 18% to 20%, compared to 22.5% in the first quarter.
Still, the first quarter saw SMIC’s wafer shipments increase by 15% from the previous quarter and by about 28% year-on-year.
In the earnings call, SMIC attributed that growth to customer shipment pull in, brought by changes in geopolitics and increased demand driven by government policies such as domestic trade-in programs and consumption subsidies.
In another positive sign for the company, its first-quarter capacity utilization— the percentage of total available manufacturing capacity that is being used at any given time— reached 89.6%, up 4.1% quarter on quarter.
“SMIC’s nearly 90% utilization rate reflects strong domestic demand for semiconductors, likely driven by smartphone and consumer electronics production,” said Ray Wang, a Washington-based semiconductor and technology analyst, adding that the demand was also reflected in the company’s strong quarterly revenue growth.
Meanwhile, the company said in the earnings call that it is “currently in an important period of capacity construction, roll out, and continuously increasing market share.”
However, SMIC’s first-quarter research and development spending decreased to $148.9 million, down from $217 million in the previous quarter.
Amid increased demand, it will be crucial for SMIC to continue ramping up their capacity, Simon Chen, principal analyst of semiconductor manufacturing at Informa Tech told CNBC.
SMIC generates most of its revenue from older-generation semiconductors, often referred to as “mature-node” or “legacy” chips, which are commonly found in consumer electronics and industrial equipment.
The state-backed chipmaker is critical to Beijing’s ambitions to build a self-sufficient semiconductor supply chain, with the government pumping billions into such efforts. Over 84% of its first-quarter revenue was derived from customers in China.
“The localization transformation of the supply chain has been strengthened, and more manufacturing demand has shifted back domestically,” a representative said Friday.
However, chip analysts say the chipmaker’s ability to increase capacity in advance chips — used in applications that demand higher levels of computing performance and efficiency at higher yields — is limited.
This is due to U.S.-led export controls, which prevent it from accessing some of the world’s most advanced chip-making equipment from the Netherlands-based ASML.
Nevertheless, the chipmaker appears to be making some breakthroughs. Advanced chips manufactured by SMIC have reportedly appeared in various Huawei products, notably in the Mate 60 Pro smartphone and some AI processors.
In the earnings call, the company also said it would closely monitor the potential impacts of the U.S.-China trade war on its demand, noting a lack of visibility for the second half of the year.
Phelix Lee, an equity analyst for Morningstar focused on semiconductors, told CNBC that the impacts of U.S. tariffs on SMIC are limited due to most of its revenue coming from Chinese customers.
While U.S. customers make up about 8-15% of revenue on a quarterly basis, the chips usually remain and are consumed in Chinese products and end users, he said.
“There could be some disruption to chemical, gas, and equipment supply; but the firm is working on alternatives in China and other non-U.S. regions,” he added.
SMIC’s Hong Kong-listed shares have gained over 32.23% year-to-date.
Close-up of a hand holding a cellphone displaying the Amazon Pharmacy system, Lafayette, California, September 15, 2021.
Smith Collection | Gado | Getty Images
Amazon is expanding its online pharmacy to fill prescription pet medications, the company announced Thursday.
The company said it has added “hundreds of commonly prescribed pet medications” to its U.S. site, ranging from flea and tick solutions to treatments for chronic conditions.
Prescriptions are purchased via Amazon’s storefront and must be approved by a veterinarian. Online pet pharmacy Vetsource will oversee the dispensing and delivery of medications, said Amazon, adding that items are typically delivered within two to six days.
Amazon launched its digital drugstore in 2020 with the added perk of discounts and free delivery for Prime members. The company has been working to speed up prescription shipments over the past year, bringing same-day delivery to a handful of U.S. cities. Last October, Amazon set a goal to make speedy medicine delivery available in nearly half of the U.S. in 2025.
The new pet medication offerings puts Amazon into more direct competition with online pet pharmacy Chewy, as well as Walmart, which offers pet prescription delivery.
Amazon Pharmacy is part of the company’s growing stable of healthcare offerings, which also includes One Medical, the primary care provider it acquired for roughly $3.9 billion in July 2022. Amazon’s online pharmacy was born out of the company’s 2018 acquisition of online pharmacy PillPack.
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