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UnitedHealth Group reported better-than-expected revenue in its first-quarter results on Tuesday, though the company is still dealing with the fallout from the cyberattack on its subsidiary Change Healthcare.

Here’s how the company did:

  • Earnings: $7.16 per share adjusted, vs. $6.61 expected by analysts, according to LSEG.
  • Revenue: $100.08 billion adjusted, vs. $99.26 billion expected by LSEG.

UnitedHealth reported revenue of $99.80 billion, up from $91.9 billion in the same period last year. The adjusted $100.08 billion revenue figure excludes the impact from the cyberattack.

The company said it incurred a charge of around $7 billion during the quarter from selling its Brazil operations, according to a release Tuesday. The currency effects from the Brazil sale as well as adverse impacts from the cyberattack contributed to a net loss during the period, UnitedHealth said. The company reported it had a net loss of $1.41 billion, or $1.53 per share, compared with net income of $5.61 billion, or $5.95, a share, a year earlier.

UnitedHealth reported adjusted earnings of $6.91 per share for the quarter. The company said the adjusted figure excludes the Brazil sale, but only part of the impact from the cyberattack. It broke down the effects from the cyberattack into two categories: “direct response” and “business disruption” costs.

Direct response efforts, like UnitedHealth’s effort to restore Change Healthcare platforms, amounted to an impact of 49 cents per share in the quarter. Business disruption costs, like lost Change Healthcare revenue, amounted to 25 cents per share. UnitedHealth said its adjusted earnings figure included the business disruption impacts, but excluded the direct response costs. The $7.16 adjusted EPS figure excludes the entire impact from the cyberattack.

The company said the total impact from the cyberattack in the first quarter was 74 cents per share, and it expects the full-year impact to be between $1.15 and $1.35 per share.

UnitedHealth reported a medical cost ratio, which is the amount of every premium dollar that goes toward medical costs, of 84.3% for the first quarter. That included 40 basis points of impact from the cyberattack, the company said. Analysts were expecting an MCR of 83.8%, according to StreetAccount. A lower ratio typically indicates higher profitability.

Shares of UnitedHealth rose more than 5% Tuesday morning. As of Monday’s close, the stock was down around 15% for the year.

UnitedHealth is made up of two major business units: Optum and UnitedHealthcare. Optum offers a range of pharmacy services, consulting services and provides medical care for around 103 million consumers, according to the company’s website.

Optum reported $61.1 billion in revenue for the first quarter, up from $54.1 billion in the same period last year. UnitedHealth said Optum’s revenue growth was led by its patient care and pharmacy arms due to “strong expansion” in the number of people served. 

In 2022, Optum completed a $13 billion merger with Change Healthcare, which offers tools for payment and revenue cycle management. Change Healthcare processes more than 15 billion billing transactions annually, and one in every three patient records passes through its systems, according to the company. 

UnitedHealth disclosed in February that a cyberthreat actor breached part of Change Healthcare’s information technology network, prompting the company to immediately disconnect the affected systems. The fallout has been far reaching across the health-care sector, as many doctors were left without a way to fill prescriptions or get paid for their services.   

The company has been working to bring systems back online in recent weeks, and UnitedHealth said Tuesday that it has advanced more than $6 billion to health-care providers in need of assistance.

UnitedHealth said it continues to make “significant progress” in restoring Change Healthcare’s services.

“I’m immensely grateful for our colleagues who continue to work tirelessly — day and night — to restore services, free up funds for providers and protect the broader health system.,” UnitedHealth CEO Andrew Witty said during the company’s quarterly call with investors.

UnitedHealth’s other business unit, UnitedHealthcare, provides insurance coverage and benefit services to millions of Americans, according to its website. UnitedHealthcare reported revenue of $75.4 billion for the first quarter, up from $70.5 billion a year ago. 

The company said the growth was driven by an increase in the number of people that UnitedHealthcare serves in the U.S. The unit’s total number of domestic consumers served grew by 2 million during the first quarter.

UnitedHealth said it updated its full-year net earnings outlook and expects to report between $17.60 and $18.20 per share, largely due to the cyberattack and the Brazil sale. 

During the company’s earnings call, UnitedHealth CFO John Rex said UnitedHealthcare is “pretty much back to normal in terms of claim submission activity” in the wake of the cyberattack. He said claims are flowing as expected.

In late February, the U.S. Department of Justice reportedly launched an antitrust investigation into UnitedHealth, according to a report from the Wall Street Journal. The company declined to comment on the matter during its investor call.

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Workday shares sink on subscription revenue guidance concerns

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Workday shares sink on subscription revenue guidance concerns

The Workday Inc. pop-up pavilion ahead of the World Economic Forum (WEF) in Davos, Switzerland, on Saturday, Jan. 19, 2025.

Hollie Adams | Bloomberg | Getty Images

Shares of software maker Workday dropped as much as 10% on Wednesday as analysts lowered their price targets, citing a lack of a upside after the company revised its full-year subscription revenue forecast.

Many software stocks have been under pressure in 2025 as commentators have worried that generative artificial intelligence tools that can quickly write lines of code might pose risks to incumbents.

This year, Workday has announced the launch of several AI agents and expanded its offerings through startup acquisitions. Earlier this month, Workday completed the $1.1 billion purchase of AI and learning software company Sana.

Despite those moves, Workday’s third-quarter earnings report on Tuesday failed to impress Wall Street.

The company called for $8.83 billion in subscription revenue for the fiscal year that will end in January 2026, implying 14.4% growth, but the figure was up just $13 million from the company’s guidance in August. The new number includes contributions from Sana and a contract with the U.S. Defense Intelligence Agency, Workday finance chief Zane Rowe told analysts on a conference call.

“Investors were likely looking for more of a beat-and-raise quarter,” Cantor Fitzgerald analysts Matt VanVliet and Mason Marion wrote in a note to clients. They have the equivalent of a buy rating on Workday stock. The new number, they wrote, “borders on a slight guide down.” The analysts held their 12-month price target on Workday stock at $280.

Stifel, with a hold rating on the stock, lowered its Workday target to $235 from $255.

“It does not appear that the underlying momentum of the business is showing any signs of stabilization,” Stifel’s Brad Reback and Robert Galvin wrote in a note.

Reback and Galvin said Workday implied that growth from its 12-month subscription revenue backlog will continue to slow when removing impact from acquisitions. They expect the trend to continue even as customers sign up for Workday’s AI products, they wrote.

The outcome was “like turkey without the gravy,” Evercore analysts, with the equivalent of a buy rating on the stock, wrote in the title of their note.

Analysts at RBC, which also has the equivalent of a buy rating on Workday shares, lowered their price target to $320 from $340. Despite the mixed guidance, they wrote in a note to clients, results for the fiscal third quarter did exceed consensus. Plus, AI products contributed over 1.5 percentage points of annualized revenue growth, Workday CEO Carl Eschenbach said on Tuesday’s conference call.

‘”We remain encouraged by early AI momentum,” the RBC analysts wrote.

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MIT study finds AI can already replace 11.7% of U.S. workforce

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MIT study finds AI can already replace 11.7% of U.S. workforce

AI can already replace 11.7% of the U.S. workforce, MIT study finds

Massachusetts Institute of Technology on Wednesday released a study that found that artificial intelligence can already replace 11.7% of the U.S. labor market, or as much as $1.2 trillion in wages across finance, health care and professional services.

The study was conducted using a labor simulation tool called the Iceberg Index, which was created by MIT and Oak Ridge National Laboratory. The index simulates how 151 million U.S. workers interact across the country and how they are affected by AI and corresponding policy.

The Iceberg Index, which was announced earlier this year, offers a forward-looking view of how AI may reshape the labor market, not just in coastal tech hubs but across every state in the country. For lawmakers preparing billion-dollar reskilling and training investments, the index offers a detailed map of where disruption is forming down to the zip code.

“Basically, we are creating a digital twin for the U.S. labor market,” said Prasanna Balaprakash, ORNL director and co-leader of the research. ORNL is a Department of Energy research center in eastern Tennessee, home to the Frontier supercomputer, which powers many large-scale modeling efforts.

The index runs population-level experiments, revealing how AI reshapes tasks, skills and labor flows long before those changes show up in the real economy, Balaprakash said.

The index treats the 151 million workers as individual agents, each tagged with skills, tasks, occupation and location. It maps more than 32,000 skills across 923 occupations in 3,000 counties, then measures where current AI systems can already perform those skills.

What the researchers found is that the visible tip of the iceberg — the layoffs and role shifts in tech, computing and information technology — represents just 2.2% of total wage exposure, or about $211 billion. Beneath the surface lies the total exposure, the $1.2 trillion in wages, and that includes routine functions in human resources, logistics, finance, and office administration. Those are areas sometimes overlooked in automation forecasts.

The index is not a prediction engine about exactly when or where jobs will be lost, the researchers said. Instead, it’s meant to give a skills-centered snapshot of what today’s AI systems can already do, and give policymakers a structured way to explore what-if scenarios before they commit real money and legislation.

The researchers partnered with state governments to run proactive simulations. Tennessee, North Carolina and Utah helped validate the model using their own labor data and have begun building policy scenarios using the platform.

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Tennessee moved first, citing the Iceberg Index in its official AI Workforce Action Plan released this month. Utah state leaders are preparing to release a similar report based on Iceberg’s modeling.

North Carolina state Sen. DeAndrea Salvador, who has worked closely with MIT on the project, said what drew her to the research is how it surfaces effects that traditional tools miss. She added that one of the most useful features is the ability to drill down to local detail.

“One of the things that you can go down to is county-specific data to essentially say, within a certain census block, here are the skills that is currently happening now and then matching those skills with what are the likelihood of them being automated or augmented, and what could that mean in terms of the shifts in the state’s GDP in that area, but also in employment,” she said.

Salvador said that kind of simulation work is especially valuable as states stand up overlapping AI task forces and working groups.

The Iceberg Index also challenges a common assumption about AI risk — that it will stay confined to tech roles in coastal hubs. The index’s simulations show exposed occupations spread across all 50 states, including inland and rural regions that are often left out of the AI conversation.

To address that gap, the Iceberg team has built an interactive simulation environment that allows states to experiment with different policy levers — from shifting workforce dollars and tweaking training programs to exploring how changes in technology adoption might affect local employment and gross domestic product.

“Project Iceberg enables policymakers and business leaders to identify exposure hotspots, prioritize training and infrastructure investments, and test interventions before committing billions to implementation,” the report says.

Balaprakash, who also serves on the Tennessee Artificial Intelligence Advisory Council, shared state-specific findings with the governor’s team and the state’s AI director. He said many of Tennessee’s core sectors — health care, nuclear energy, manufacturing and transportation — still depend heavily on physical work, which offers some insulation from purely digital automation. The question, he said, is how to use new technologies such as robotics and AI assistants to strengthen those industries rather than hollow them out.

For now, the team is positioning Iceberg not as a finished product but as a sandbox that states can use to prepare for AI’s impact on their workforces.

“It is really aimed towards getting in and starting to try out different scenarios,” Salvador said.

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