Big Tech is eating as much data as it can to win in AI — but it’s not ‘winner takes all,’ CEO says
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Big technology companies are consuming as much data as possible to become winners in artificial intelligence — but that’s not necessarily what will define winners, according to the boss of software giant Appian.
Matt Calkins, CEO and co-founder of Appian, said that though internet giants like Microsoft, Amazon, and Google are spending billions on the tech, ensuring success in AI is “not just about money.”
“AI is not a place where money makes more money,” Calkins told CNBC in an interview at its London bureau on Tuesday.
Calkins was referring to the high-profile deals companies like Microsoft and Amazon are agreeing with ambitious and fast-growing foundational AI model makers, like OpenAI and Anthropic.
Microsoft has invested a total of $13 billion in OpenAI, a deal that entails Microsoft getting a stake in OpenAI and the latter adding its GPT language models to the Redmond, Washington-based technology giant’s Azure cloud computing platform.
Microsoft has struck a similar deal with Mistral, taking a 15 million euro ($16 million) stake in the French AI firm.
In OpenAI’s case, Microsoft has a non-voting observer sitting on the firm’s board.
That happened after a shocking series of events last year that saw the CEO of OpenAI, Sam Altman, temporarily ousted, before later returning after hundreds of OpenAI employees threatened a coup to join Altman at Microsoft.
Separately, Amazon has invested a whopping $4 billion into U.S. AI firm Anthropic, which is behind the Claude AI system. Amazon holds a minority stake in Anthropic but no board seat.
Google, too, has committed billions of funding to Anthropic, agreeing last year to invest up to $2 billion.
Scrutiny from UK regulators
British regulators are assessing whether deals agreed by Microsoft and Amazon with foundation AI model startups may constitute effective mergers that could lead to a substantial reduction of competition.
Microsoft denies its deal with OpenAI and Mistral and hiring from Inflection constituted mergers. Amazon says its partnership with Anthropic constitutes a limited corporate investment, not a merger.
This is a market for the clever. The fact that you’ve got enough money to buy, or buy a piece of, Anthropic or Mistral or any of that, that’s impressive. But AI may not be a ‘winner take all’ market.
Matt Calkins
CEO, Appian
For Calkins, whether or not those deals qualify as mergers that threaten competition in AI, there will be room for innovators to thrive.
“If coalitions won the AI race, Google would have won by now,” he said, calling out the U.S. tech giant’s $500 million takeover of British AI lab DeepMind.
Far from it, Calkins argues — instead, he thinks Google lost out to Microsoft early on when it comes to generative AI, which threatens to upend the fabric of Google’s search business.
It follows a blunder that saw Google’s Gemini text-to-image generator produce inaccuracies in historical pictures that went viral online. Google paused image generation of people to refine the tool. CEO Sundar Pichai called the debacle “unacceptable,” according to an internal memo obtained by CNBC in February.
Google was not immediately available for comment and contacted by CNBC.
“This is a market for the clever,” Calkins said. “The fact that you’ve got enough money to buy, or buy a piece of, Anthropic or Mistral or any of that, that’s impressive. But AI may not be a ‘winner take all’ market.”
“There’s going to be different AI algorithms for different purposes, and they are going to be much more or less valuable, depending on whether and how you’ve loaded your own data into it,” he added.
Calkins said that the only way for AI systems to become truly clever and useful is by being capable of understanding what we want from them for use in our everyday lives.
“The best AI will be the AI you put your data into, not whoever bought the biggest stack,” he said.
Europe has ‘head start’ with regulation
Calkins said the AI race today has become more about “how much data can you eat” than how smart the AI actually is.
Big Tech companies have been “doing anything they can in order to get the most data,” Calkins said. “But that game was almost up,” he added.
That’s because, absent any concrete laws to prevent Big Tech’s guzzling up of data to prevent privacy infringements, those companies were allowed to obtain the data they needed to train their models.
Calkins said he’s disappointed with a lack of progress on regulation of AI in the U.S. at a federal level.
Europe has a “head start” on AI in a way “because there’s emerging clarity on regulation,” he told CNBC’s “Squawk Box Europe” Tuesday.
“In the United States, it’s not clear, partly because the government has been a little bit too friendly to Big Tech,” he said.
The European Union officially approved its AI Act, the first comprehensive law governing artificial intelligence, in March.
Calkins said businesses need clarity on how they can use AI safely and guarantee things like protection of intellectual property and users’ personal privacy
“In Europe there’s a natural skepticism … over here, we have regulations that push back against American Big Tech firms,” Calkins said.
“I would suggest it’s time for that again, with fair use of copyrighted information. We need a clear playing field, we need to understand what data we’re allowed to use.”
Technology
Amazon CEO Jassy says AI will lead to ‘fewer people doing some of the jobs’ that get automated
Amazon CEO Andy Jassy said the rapid rollout of generative artificial intelligence means the company will one day require fewer employees to do some of the work that computers can handle.
“Like with every technical transformation, there will be fewer people doing some of the jobs that the technology actually starts to automate,” Jassy told CNBC’s Jim Cramer in an interview on Monday. “But there’s going to be other jobs.”
Even as AI eliminates the need for some roles, Amazon will continue to hire more employees in AI, robotics and elsewhere, Jassy said.
Earlier this month, Jassy admitted that he expects the company’s workforce to decline in the next few years as Amazon embraces generative AI and AI-powered software agents. He told staffers in a memo that it will be “hard to know exactly where this nets out over time” but that the corporate workforce will shrink as Amazon wrings more efficiencies out of the technology.
It’s a message that’s making its way across the tech sector. Salesforce CEO Marc Benioff last week claimed AI is doing 30% to 50% of the work at his software vendor. Other companies such as Shopify and Microsoft have urged employees to adopt the technology in their daily work. The CEO of Klarna said in May that the online lender has managed to shrink its headcount by about 40%, in part due to investments in AI and natural attrition in its workforce.
Jassy said on Monday that AI will free employees from “rote work” and “make all our jobs more interesting,” while enabling staffers to invent better services more quickly than before.
Amazon and other tech companies have also been shrinking their workforces through rolling layoffs over the past several years. Amazon has cut more than 27,000 jobs since the start of 2022, and it’s announced smaller, more targeted layoffs in its retail and devices units in recent months.
Amazon shares are flat so far this year, underperforming the Nasdaq, which has gained 5.5%. The stock is about 10% below its record reached in February, while fellow megacaps Meta, Microsoft and Nvidia are all trading at or very near record highs.
WATCH: Jassy says robots that will eventually do delivery and transportation
Mark Zuckerberg, chief executive officer of Meta Platforms Inc., during the Meta Connect event on Wednesday, Sept. 25, 2024.
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Meta shares hit a record high on Monday, underscoring investor interest in the company’s new AI superintelligence group.
The company’s shares reached $747.90 during midday trading, topping Meta’s previous stock market record in February when it began laying off the 5% of its workforce that it deemed “low performers.”
Meta joins Microsoft and Nvidia among tech megacaps that have reached new highs of late, all closing at records Monday. Apple, Amazon, Alphabet and Tesla remain below their all-time highs reached late last year or early this year.
Meta CEO Mark Zuckerberg has been on an AI hiring blitz amid fierce competition with rivals such as OpenAI and Google parent Alphabet. Earlier in June, Meta said it would hire Scale AI CEO Alexandr Wang and some of his colleagues as part of a $14.3 billion investment into the executive’s data labeling and annotation startup.
The social media company also hired Nat Friedman and his business partner, Daniel Gross, the chief of Safe Superintelligence, an AI startup with a valuation of $32 billion, CNBC reported on June 19. Meta’s attempts to buy Safe Superintelligence were rebuffed by the startup’s founder and AI expert Ilya Sutskever, the report noted.
Wang and Friedman are the leaders of Meta’s new Superintelligence Labs, tasked with overseeing the company’s artificial intelligence foundation models, projects and research, a person familiar with the matter told CNBC. The term superintelligence refers to technology that exceeds human capability.
Bloomberg News first reported about the new superintelligence unit.
Meta has also snatched AI researchers from OpenAI. Sam Altman, OpenAI’s CEO, said during a podcast that Meta was offering signing bonuses as high as $100 million.
Andrew Bosworth, Meta’s technology chief, spoke about the social media company’s AI hiring spree during a June 20 interview with CNBC’s “Closing Bell Overtime,” saying that the talent market is “really incredible and kind of unprecedented in my 20-year career as a technology executive.”
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