Social media platforms must do more to stop their algorithms from recommending harmful content to children, Ofcom has said.
The regulator has published its draft children’s safety codes of practice laying out the new standards it will expect tech giants to follow to protect children under the Online Safety Act.
But two mothers who believe their children died as a result of copying dangerous social media challenges say they feel “belittled” by Ofcom over its failure to listen to grieving parents.
Image: Archie Battersbee died aged 12. Pic: Family handout/PA
“They should be listening to us as bereaved parents,” said Isaac’s mother Lisa.
“Ofcom have got the power, the policing, and we feel like we’ve been belittled, they’ve said certain things but there’s just no action at the moment.”
Archie’s mother Hollie said: “I’ve seen a handful of parents that are now going through what we’re going through and it’s heartbreaking… in a civilised society, this should not happen.”
When the government passed the Online Safety Act last October, it came with new enforcement powers for Ofcom.
Both Hollie and Lisa campaigned tirelessly to get the bill passed and both are frustrated by how painfully slow the process is proving to be.
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Ms Kenevan said: “This law has been put in place but nothing has really changed, which is frustrating for us, it’s almost like an insult to us because we’ve put in so much work.
“It is too late, our boys have gone… but Ofcom should really step up and hold their feet to the fire… step in fast to stop the content being in there in the first place.”
Ofcom’s draft code of conduct includes robust age checks, improved complaints procedures and a commitment from social media platforms to take action to tame algorithms which recommend harmful content to children.
Fail and they could in theory be fined 10% of their global turnover.
Ofcom chief executive Dame Melanie Dawes told Sky News: “In less than a year, we will be able to enforce against these codes and what I’m saying to the tech industry today is don’t wait for that moment.
“Over the next few years, we will see that change and we are going to drive it forward with every possible tool that we’ve got.”
‘Big step change for the industry’
Ofcom denies excluding people from its consultations, insisting victim groups and bereaved families have been among the 15,000 children and 7,000 parents it has already spoken to.
Dame Melanie said: “Those families who’ve lost children through what’s happened to them online, we ask them please do carry on working with us.
“What we’re proposing today is such a big step change for the industry, please work with us and talk to us, so that we can get this right.”
For the parents of Archie and Isaac, ever-present is the dread over how many children remain at risk.
Ms Kenevan said: “While these laws are trying to be put in place unfortunately there are more and more children dying and that’s the most frustrating thing because we’re in a club that we don’t want to be in and we don’t want anyone else joining that club.”
Meanwhile, Brianna Ghey’s mother Esther has told Sky News that mobile phone companies must “take responsibility” for what children view online.
Esther Ghey has campaigned for greater regulation for mobile phone companies, as well as young people’s access to mindfulness therapies, since two teenagers – Scarlett Jenkinson and Eddie Ratcliffe – were jailed in February for 22 and 20 years respectively for the “exceptionally brutal” murder of 16-year-old Brianna in Warrington.
Ms Ghey said: “It would be great if we could have, at point of purchase, software that helps parents monitor what their children are doing.
“There is software out that can flag up concerning words and then that alerts the parents that the child is looking at self-harm images or searching on the extreme side of it, the things that Scarlett Jenkinson was searching.”
“The parent can then be responsible for their child and do something about it,” Ms Ghey said, who has started a petition in support of her campaign.
Watch the full interview with Esther Ghey on The UK Tonight on Sky News at 8pm on Wednesday.
A 31-year-old man has been arrested on suspicion of murder after an elderly couple died following a fire at their home in St Helens.
Peter Eric Greener, 77, known as Eric, and his partner Sheila Jackson, 83, were caught in the blaze at their home on South John Street in the early hours of Tuesday.
Mr Greener died on Wednesday, while Ms Jackson died on Thursday.
Image: Eric Greener. Pic: Merseyside Police
Image: Sheila Jackson. Pic: Merseyside Police
Merseyside Police said an accelerant was used to start the fire.
On Sunday, the force said the suspect from St Helens had been arrested on suspicion of murder and remains in custody for questioning.
Detective Superintendent Rachel Wilson said: “Although an arrest has been made, I would like to take this opportunity to remind people to pass on information directly to police or anonymously via Crimestoppers, and not to comment or post in any way which jeopardises this ongoing work.”
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DS Wilson said “extensive enquiries” continue.
She added: “And to that end we are still appealing for anyone with information to come forward, particularly if you live in the area of South John Street and recall seeing or hearing anything suspicious at around the time of the incident.
“Please do not assume what you know has already been reported to us, as we can quickly make that assessment.”
Close to its many restaurants, food delivery riders are congregating on their bikes.
The area is packed with shoppers and workers.
PC Paige Gartlan is approaching with other officers. She’s on the lookout for illegally modified e-bikes – and she knows she’ll find them here.
“You can physically tell by looking at the bike that it’s generally going to be illegal – the battery pack is taped on to the sides and generally the size of the motor that’s on the back wheel,” she explains.
Sky News has been invited on an operation by West Midlands Police to find these bikes and get them off the streets.
PC Gartlan has been hit by one before. She’s had to tackle a rider to the floor after he drove into her.
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Within minutes, she’s spotted a suspicious-looking bike. The rider makes a run for it – followed by plain-clothed officers.
PC Gartlan tests the bike – it’s showing a top speed of 52km/hr on the speedometer – just over 30mph.
Image: PC Paige Gartlan with a seized e-bike
The speed limit for e-bikes in the UK is 15.5mph when using electric power for assistance.
I look up the street and another two riders have been detained. In less than an hour, officers have confiscated four bikes – all were being ridden by fast food delivery drivers.
The commotion is attracting a lot of attention.
“They are dangerous,” Sandra, who has just finished work, tells me.
Image: Demoz had his bike taken by police
She’s stood watching the riders being questioned. She says she’s had near-misses herself and is worried for the safety of the elderly and children.
It’s not just West Midlands police officers here – immigration officials are carrying out checks too. They’re involved in a nationwide operation, which has seen more than 7,000 arrests in the last year – a 50% increase on last year.
Matthew Foster, the immigration enforcement lead officer for the West Midlands, tells me they’ve already found one individual who has entered the UK unlawfully.
“He’s been detained,” he says, “to affect his removal from the UK.”
Further down the street, police are loading illegally modified bikes on to a van – they’re destined to be crushed. One of them had belonged to Demoz.
He’s on his way home, carrying a big box with the logo of one of the main fast food delivery firms on it.
He tells me he used to have an illegal bike, but he thought his new one was legal.
“I make a mistake, I have to say sorry, I will do better for the future,” he says.
I get in touch with the big delivery firms; Deliveroo, Uber Eats, and Just Eat.
Their representatives say they constantly remind workers of their safety obligations, and that they’re all working closely with the government to increase security checks on riders.
As he leaves, Demoz, now bike-free, tells me he’s thinking of changing his job.
Watching pictures of Prince Harry in Angola this week took me back to 2019, when we were there for his first visit following in Princess Diana’s footsteps.
The pictures on Wednesday looked so similar; his effortless interactions with people who face the daily dangers of landmines, and his obvious passion to help a charity that he cares deeply about.
Of course so much has happened in the six years since then, but with other headlines this week, I couldn’t help but feel like we could be looking at the beginning of a reset for Harry.
It started last Saturday night, as the story emerged of a meeting between the King’s communications secretary, Harry’s new London-based head of PR, and Harry’s most senior aide in America.
The pictures of the get-together were being sold for thousands of pounds by the paper that ran them, just one indication of the global fascination about whether father and son may be on the road to reconciliation.
Neither side are willing to go there when you ask what exactly they talked about, although I suspect some of it was much more practical than about trying to mend this fractured relationship.
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Things like trying to avoid unnecessary negative stories, for example, the kind where Harry is accused of snubbing his father because they just happen to be doing jobs on the same day.
Image: Prince Harry meets landmine victim Sandra Tigica in Angola in 2019, who Princess Diana met on her visit to Angola in 1997
It’s tricky for Harry’s camp to avoid such a situation when they don’t have sight of the King’s diary.
There’s also been the chatter about who may, or may not, have leaked the meeting.
There has been speculation around why they were out on a balcony, and who spotted the photographer in the park.
But whether it was a leak, or just a really good spot from a journalist or photographer, it’s not a bad thing for either side that we’re now all talking about whether father and son may be close to patching things up.
It did however raise other questions, about what it means for Prince William and his relationship with his brother.
So far there have been no indications of any meeting between William’s team and that of his brother.
The feelings of William also, you may think, a consideration for the King.
Image: The King and Prince Harry in 2018. Pic: PA
The unexpected headlines around Harry just kept coming, as on Tuesday he popped up in Angola.
His second visit there, this time with no press pack in tow.
So why the surprise visit?
Harry has worked with the Halo Trust for some time, and it’s clearly still a priority for them to highlight the dangers faced by those living with the potential dangers of landmines in Angola.
But it also feels like part of a push to get Harry out on more public engagements.
I’ve been told that since moving away from the UK he has continued to have regular contact with those charities with which he’s maintained ties, but being on the phone or a video call, isn’t the same as physically being there in person.
We saw something similar with his trip to China with Travalyst earlier this year, some may argue not the best choice of destination, but another example of wanting to get him physically out on visits to reinforce publicly those connections with causes that matter so much to him.
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Prince Harry follows in Diana’s footsteps
For some months now it’s felt like Meghan has regained an element of control over how she wants to be seen.
Just look at her social media accounts and the success of her “As Ever” brand.
Whether Harry for the first time would step on to the social media scene with his own public account we wait to see, although the idea of his own commercial project is more likely, with suggestions something may be in the pipeline, we wait and see what.
After a constant flow of stories in recent months relating to court cases or his ongoing row with his family, this week has felt different.
A lot has been made about Harry and Meghan establishing a new “court” and what lies behind their decision to hire new people, five years after they stepped away from royal life.
There are of course elements of the recent past that it is impossible to erase, even Harry, in his recent interview talked of how he would “love reconciliation with my family” but added, “Of course, some members of my family will never forgive me for writing a book. Of course, they will never forgive me for… lots of things.”
But it does feel like their new team are tentatively attempting to push the reset button; getting Harry out on more engagements just one way they hope to focus our minds back on to what he has always done best.