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A woman has told Sky News she “screamed” when she discovered the ashes she had been given from a funeral director months earlier were the remains of a stranger and not her mother.

Anne Gibson, 66, believed the urn of ashes was that of Patricia Alison, but months later she discovered her mum’s remains were still at the crematorium.

Ms Gibson told Sky News: “I literally screamed.”

She told the crematorium worker on the phone: “I said ‘that can’t be right because I’ve got my mum’s ashes here.’

“But he said ‘no, I’m sorry, they’re not your mum’s ashes. Your mother’s ashes are still here.'”

A Milne Independent Funeral Directors is currently being investigated by Police Scotland over the alleged mismanagement of cremated remains and funds.

The force has described the firm as a “former funeral company”.

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Its branch in Dumbarton, West Dunbartonshire, appears to have closed, but its Glasgow office was still registered as operating in March.

A. Milne Independent Funeral Directors in Glasgow
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A Milne Independent Funeral Directors in Glasgow

Ms Alison, who was born and brought up in Glasgow, died at the age of 100 in April 2023.

She had taken out a funeral plan with A Milne in Dumbarton.

Ms Gibson said her mum’s ashes were not delivered to the family until September that year despite repeated requests.

They were eventually handed over the day before Ms Gibson moved to Manchester.

Ms Gibson said there was “always excuses” as to why it took so long.

It wasn’t until Ms Alison’s ashes were to be scattered on a family plot alongside her two late sons, daughter and husband in February this year that Ms Gibson noticed there was no name on them.

She said: “This sounds really strange but it’s perfectly true – I distinctly heard my mother shout at me that I was not to put those ashes on her boys’ grave because it wasn’t her.”

Patricia Alison. Pic: Family handout
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Ms Alison ashes were scattered on a family plot. Pic: Family handout

Ms Gibson contacted West Dunbartonshire Council and was put in touch with Clydebank Crematorium.

It was then a “lovely man on the phone” said there was “no easy way” to tell her that he didn’t know whose ashes she had or where that person had been cremated.

Ms Gibson said: “But he did know it wasn’t my mum’s ashes I had – because my mum’s ashes were still there.”

The ashes were collected immediately and scattered on the family plot in Glasgow.

Ms Gibson said: “I wanted my mum where she would be safe, where no one else can ever hurt or harm her. She’s finally where she should be.”

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The other ashes were handed into the care of Police Scotland.

The force said its enquiries into the firm are at an “early stage”.

A spokesperson said: “An investigation is ongoing into the conduct of a former funeral company that had branches in Glasgow and Dumbarton with regard to the storage/return of cremated remains and allegations of financial misconduct.”

The National Association of Funeral Directors (NAFD) has confirmed the business is subject to a disciplinary process and a hearing is due to be held this month after the trade body received a “number of complaints”.

As a trade association, the NAFD has no statutory powers and regulates purely by consent, therefore expulsion from membership is the most severe penalty at its disposal.

A Milne Independent Funeral Directors was contacted for comment.

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Thousands of NHS staff to be made redundant after funding agreed

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Thousands of NHS staff to be made redundant after funding agreed

Thousands of job cuts at the NHS will go ahead after the £1bn needed to fund the redundancies was approved by the Treasury.

The government had already announced its intention to slash the headcount across both NHS England and the Department of Health by around 18,000 administrative staff and managers, including on local health boards.

The move is designed to remove “unnecessary bureaucracy” and raise £1bn a year by the end of the parliament to improve services for patients by freeing up more cash for operations.

NHS England, the Department of Health and Social Care, and the Treasury had been in talks over how to pay for the £1bn one-off bill for redundancies.

It is understood the Treasury has not granted additional funding for the departures over and above the NHS’s current cash settlement, but the NHS will be permitted to overspend its budget this year to pay for redundancies, recouping the costs further down the line.

‘Every penny will be spent wisely’

Chancellor Rachel Reeves is set to make further announcements regarding the health service in the budget on 26 November.

And addressing the NHS providers’ annual conference in Manchester today, Mr Streeting is expected to say the government will be “protecting investment in the NHS”.

He will add: “I want to reassure taxpayers that every penny they are being asked to pay will be spent wisely.

“Our investment to offer more services at evenings and weekends, arm staff with modern technology, and improving staff retention is working.

“At the same time, cuts to wasteful spending on things like recruitment agencies saw productivity grow by 2.4% in the most recent figures – we are getting better bang for our buck.”

Health Secretary Wes Streeting during a visit to the NHS National Operations Centre in London earlier this year. Pic: PA
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Health Secretary Wes Streeting during a visit to the NHS National Operations Centre in London earlier this year. Pic: PA

Mr Streeting’s speech is due to be given just hours after he became entrenched in rumours of a possible coup attempt against Sir Keir Starmer, whose poll ratings have plummeted ahead of what’s set to be a tough budget.

Mr Streeting’s spokesperson was forced to deny he was doing anything other than concentrating on the health service.

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He is also expected on Wednesday to give NHS leaders the go-ahead for a 50% cut to headcounts in Integrated Care Boards, which plan health services for specific regions.

They have been tasked with transforming the NHS into a neighbourhood health service – as set down in the government’s long-term plans for the NHS.

Those include abolishing NHS England, which will be brought back into the health department within two years.

Watch Wes Streeting on Mornings With Ridge And Frost from 7am on Sky News.

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New law could help tackle AI-generated child abuse at source, says watchdog

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New law could help tackle AI-generated child abuse at source, says watchdog

Groups tackling AI-generated child sexual abuse material could be given more powers to protect children online under a proposed new law.

Organisations like the Internet Watch Foundation (IWF), as well as AI developers themselves, will be able to test the ability of AI models to create such content without breaking the law.

That would mean they could tackle the problem at the source, rather than having to wait for illegal content to appear before they deal with it, according to Kerry Smith, chief executive of the IWF.

The IWF deals with child abuse images online, removing hundreds of thousands every year.

Ms Smith called the proposed law a “vital step to make sure AI products are safe before they are released”.

An IWF analyst at work. Pic: IWF
Image:
An IWF analyst at work. Pic: IWF

How would the law work?

The changes are due to be tabled today as an amendment to the Crime and Policing Bill.

The government said designated bodies could include AI developers and child protection organisations, and it will bring in a group of experts to ensure testing is carried out “safely and securely”.

The new rules would also mean AI models can be checked to make sure they don’t produce extreme pornography or non-consensual intimate images.

“These new laws will ensure AI systems can be made safe at the source, preventing vulnerabilities that could put children at risk,” said Technology Secretary Liz Kendall.

“By empowering trusted organisations to scrutinise their AI models, we are ensuring child safety is designed into AI systems, not bolted on as an afterthought.”

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AI child abuse image-maker jailed

AI abuse material on the rise

The announcement came as new data was published by the IWF showing reports of AI-generated child sexual abuse material have more than doubled in the past year.

According to the data, the severity of material has intensified over that time.

The most serious category A content – images involving penetrative sexual activity, sexual activity with an animal, or sadism – has risen from 2,621 to 3,086 items, accounting for 56% of all illegal material, compared with 41% last year.

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The data showed girls have been most commonly targeted, accounting for 94% of illegal AI images in 2025.

The NSPCC called for the new laws to go further and make this kind of testing compulsory for AI companies.

“It’s encouraging to see new legislation that pushes the AI industry to take greater responsibility for scrutinising their models and preventing the creation of child sexual abuse material on their platforms,” said Rani Govender, policy manager for child safety online at the charity.

“But to make a real difference for children, this cannot be optional.

“Government must ensure that there is a mandatory duty for AI developers to use this provision so that safeguarding against child sexual abuse is an essential part of product design.”

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Samantha Morton calls for manslaughter charges over deaths of children in care

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Samantha Morton calls for manslaughter charges over deaths of children in care

Actor and director Samantha Morton has said councils who fail to prevent the deaths of children in care should face manslaughter charges.

Warning: This story contains references to suicide.

In a powerful interview with Sky News, the Oscar-nominated, BAFTA-winning actor and director, who grew up in care, said Britain’s care system needs to be “completely rethought”.

It comes after a Sky News documentary, A Girl Called Nonita, told the story of 18-year-old Nonita Grabovskyte, who died in the care of the state following a catalogue of failures by those responsible for her care.

Nonita took her own life on railway tracks in December 2023, just two weeks after her birthday. She had previously told doctors and social workers that she intended to kill herself as soon as she turned 18. But nothing was done to prevent her death.

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Unseen: A girl called Nonita

“I was a child of the state, just like Nonita,” Morton told Sky News.

“I was put in care at birth until I got the letter to say I was no longer the council’s responsibility. I was kicked out at 16 and put into a homeless hostel.”

After spells of homelessness, she found a local TV actors’ workshop and managed to secure roles that would eventually lead to Hollywood.

But she says she has never forgotten her childhood, which saw her in and out of children’s homes and foster families.

“The lack of care historically is shocking,” she said. “But the lack of care today is worse. Back then, it felt like there was at least some comeuppance.

“The system now is not fit for purpose. It needs root and branch reform. It needs to be completely rethought.”

The young people who grew up in care who have died in England since 2020

2020: 40

2021: 30

2022: 60

2023: 90

2024: 80

Source: Department for Education

The data shows a sharp rise in deaths among care leavers – young adults who have aged out of the care system and are expected to live independently, often with little or no support.

The Department for Education only began collecting data for care leavers aged 22 to 25 in 2023, meaning the true scale of deaths over the past decade is likely to be far higher.

Morton says councils should be held more accountable for the deaths of children in their care, especially if local authority failings contributed to deaths.

Pic: Invision/AP
Image:
Pic: Invision/AP

‘State manslaughter’

“A failure to care has massive consequences,” she told Sky News. “And the consequences are that people like Nonita die. I believe that that is a kind of state manslaughter.

“And individuals who fail to do their job properly should be in a dock.”

Education Secretary Bridget Phillipson has told Sky News that deaths of care-experienced young people should “shame us all”.

All deaths of children in the care of the state must be reported to the government via the Child Safeguarding Incident Notification Scheme.

But there are doubts as to whether all deaths are being reported.

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Phillipson: ‘Nonita was failed on so many levels’

‘Shames us as a country’

Ms Phillipson told Sky News she has asked officials to urgently review the process to check for underreporting.

“I’m concerned about serious incident notifications – about making sure we’re receiving all notifications of such incidents taking place,” she said.

“Because it’s only if we know what’s happening, if we fully understand what’s going on in the lives of children, that we as a government, as a country, can provide the support they need.”

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Ms Phillipson added: “It shames us all as a country that we so badly fail many of the most vulnerable children who’ve experienced such appalling trauma and abuse in their early lives.

“I read every single notification personally – and it always stays with you. Every case is a child or young person who deserved better.”

If you have been affected by any of the issues raised in this story, help, and support is available. You can call Samaritans free on 116 123 anytime day or night. You can also email jo@samaritans.org or visit www.samaritans.org to find support online.

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