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Automated fast food restaurant CaliExpress by Flippy, in Pasadena, Calif., opened in January to considerable hype due to its robot burger makers, but the restaurant launched with another, less heralded innovation: the ability to pay for your meal with your face.

CaliExpress uses a payment system from facial ID tech company PopID. To activate it, users register with a selfie. Then they can opt to be recognized and then PopID’s facial verification confirms the transaction.

It’s not the only fast-food chain to employ the technology. In January, Steak ‘N Shake, a fast-casual restaurant in the Midwest, started installing facial recognition kiosks in its 300 locations for patron check-in. The chain says that using PopID takes two to three seconds compared with a check-in with a QR code or mobile app, which can take up to 20 seconds.

Biometric payment options are becoming more common. Amazon introduced pay-by-palm technology in 2020, and while its cashier-less store experiment has faltered, it installed the tech in 500 of its Whole Foods stores last year. Mastercard, which is working with PopID,  launched a pilot for face-based payments in Brazil back in 2022, and it was deemed a success — 76% of pilot participants said they would recommend the technology to a friend. Late last year, Mastercard said it was teaming with NEC to bring its Biometric Checkout Program to the Asia-Pacific region.

“Our focus on biometrics as a secure way to verify identity, replacing the password with the person, is at the heart of our efforts in this area,” said Dennis Gamiello, executive vice president of identity products and innovation at Mastercard. He added that based on positive feedback from the pilot and its research, the checkout technology will come to more new markets later this year.

As stores implement biometric technology for a variety of purposes, from payments to broader anti-theft systems, consumer blowback, and lawsuits, are rising. In March, an Illinois woman sued retailer Target for allegedly illegally collecting and storing her and other customers’ biometric data via facial recognition technology without their consent. Amazon and T-Mobile are also facing legal actions related to biometric technology.

In other countries, most notably China, biometric payment systems are comparatively mature, from visitors to McDonald’s in China being able to use facial recognition technology to pay for their orders, to systems offered by AliPay, which launched biometric payment as far back as 2015 and began testing the technology at KFC locations in China in 2018.

A deal that PopID recently signed with JPMorgan is a sign of things to come in the U.S., said John Miller, PopID CEO, and what he thinks will be a “breakthrough” year for pay-by-face technology.

The consumer case is tied to the growing importance of loyalty programs. Most quick-service restaurants require consumers to provide their loyalty information to earn rewards — which means pulling out a phone, opening an app, finding the link to the loyalty QR code, and then presenting the QR code to the cashier or reader. For payment, consumers are typically choosing between pulling out their wallet, selecting a credit card, and then dipping or tapping the card or pulling out their phone, opening it with Face ID, and then presenting it to the reader. Miller says PopID simplifies this process by requiring just tapping an on-screen button, and then looking briefly at a camera for both loyalty check-in and payment.

“We believe our partnership with JPMorgan is a watershed moment for biometric payments as it represents the first time a leading merchant acquirer has agreed to push biometric payments to its merchant customers,” Miller said. “JPMorgan brings the kind of credibility and assurance that both merchants and consumers need to adopt biometric payments.”

Consumers are getting more comfortable with biometric technology. The majority still prefer fingerprint scans to facial recognition, according to a 2023 survey from PYMENTS, but age is a factor. Gen Z consumers are more open to facial recognition than to fingerprint scans or entering a password.

Juniper Research forecasts over 100% market growth for global biometric payments between 2024 and 2028, and by 2025, $3 trillion in mobile, biometric-secured payments.

To be sure, security concerns and the hacking of biometric data as a consequence of sharing it, will remain important to the evolving usage and conversation.

Sheldon Jacobson, a professor in computer science at the University of Illinois, Urbana-Champaign, said he sees biometric identification as part of a technology continuum that has evolved from payment with a credit card to smartphones. “The next natural step is to simply use facial recognition,” he said.

Concerns about privacy and facial recognition, he says, are overblown. “We voluntarily give up our privacy all the time,” Jacobson said. “We post on Facebook, we use social media and we are basically giving up our privacy. I tell people constantly that everything about you is already out there.” 

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Amazon lays off about 200 employees in its stores unit

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Amazon lays off about 200 employees in its stores unit

Packages ride on a conveyor belt during Cyber Monday, one of the company’s busiest days at an Amazon fulfillment center on December 2, 2024 in Orlando, Florida. 

Miguel J. Rodriguez Carrillo | Getty Images

Amazon is laying off roughly 200 employees in its North America stores division, the company confirmed.

The core retail business, which Amazon also refers to as its stores division, encompasses a wide range of divisions, including its private label brands, Prime membership program, and consumables business.

“We’ve adjusted parts of our North America Stores team because we believe this structure will better enable us to deliver on our priorities,” an Amazon spokesperson said in a statement. “As part of these changes, we’ve made the difficult decision to eliminate a small number of roles, and we’re committed to supporting affected employees through their transition.”

The layoffs included employees in the fashion and fitness business, among others, the spokesperson said. Business Insider earlier reported on the job cuts.

Amazon CEO Andy Jassy has moved to rein in costs across the company, laying off about 27,000 employees since the beginning of 2022. The bulk of the job cuts came in 2022 and 2023, though they have been ongoing at a smaller scale, and have impacted almost every business across the company’s portfolio.

Amazon has also shuttered some of its more experimental and unprofitable initiatives, including its telehealth offering, a brick-and-mortar delivery program, and try-on service for clothing and shoes.

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Small-cap crypto rallies ahead of Trump inauguration, bitcoin trades at $100,000

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Small-cap crypto rallies ahead of Trump inauguration, bitcoin trades at 0,000

Jakub Porzycki | Nurphoto | Getty Images

Cryptocurrencies jumped on Thursday as investor appetite shifted to smaller, higher risk coins ahead of President-elect Donald Trump’s inauguration.

XRP and litecoin were among the biggest movers, up 11% and 20%, respectively, according to Coin Metrics. The CoinDesk 20 index, a broad crypto market benchmark, gained 4%.

Meanwhile, bitcoin was up less than 1% at $100,000, following a two-day rally of about 7% this week. Ether fell 3% on Thursday.

“Retail investors [are] looking for opportunities as a new pro-crypto administration gets ready to roll in,” Alexander Blume, CEO of the adviser firm Two Prime Digital Assets, told CNBC. “The Trump administration is a rising tide that will lift all boats in crypto, and altcoins are seeing some early gains from this.”

Trump’s inauguration is slated for Monday.

Trading platform operator Coinbase added 2% and Robinhood rose more than 1%. MicroStrategy, which trades as a bitcoin proxy, was also up more than 1%.

“The first 50 days of Trump’s presidency will determine bitcoin’s trajectory in 2025,” said Gracy Chen, CEO of crypto exchange Bitget. “The crypto market’s expectations for his inauguration and first steps as president are extremely high, which is confirmed by the sensitivity of crypto market prices to statements and appointments made by him in the fourth quarter of 2024.”

During his campaign, Trump promised to install a crypto advisory council in his first 100 days in office and replace Securities and Exchange Commission chair Gary Gensler, who became a notable adversary of the industry during his tenure. The CoinDesk 20 advanced 98% in the one month following the November election. In that same period, bitcoin posted a 46% gain.

Another thing driving the action in small-cap cryptocurrencies is the possibility that the government’s “expected strategic reserve may include other ‘American’ cryptocurrencies,” like XRP and the Solana token, Blume said.

“This is unlikely, [but] it comes as a surprise and is fueling speculators to buy the coins,” he said. “The best long-term value for investors will still be in bitcoin.”

Trump has also promised to establish favorable regulation to encourage domestic “made in the USA” bitcoin mining and launch a strategic national bitcoin stockpile. Investors expect volatility in the flagship cryptocurrency this year, with bitcoin stuck in a tug of war between investors’ concerns about rising inflation under Trump and their optimism over the his pro-crypto leadership.

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UK Robinhood rival Freetrade snapped up by trading firm at 29% valuation discount

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UK Robinhood rival Freetrade snapped up by trading firm at 29% valuation discount

The Freetrade application on a smartphone and desktop PC.

Freetrade

LONDON — Freetrade, a British rival to popular stock trading app Robinhood, said Thursday that it’s been acquired by online investing platform IG Group.

The deal values Freetrade at £160 million ($195 million) — a 29% discount to its last valuation. The startup said that it would continue to operate as a commercially standalone entity under its own brand.

Founded in 2016, Freetrade garnered popularity among mainly younger, more inexperienced traders in the U.K. with its zero-commission trading platform.

The app initially began by offering equities but later expanded to roll out trading in exchange-traded funds, savings products and government bonds.

In pandemic times, Freetrade was riding high on a retail trader frenzy. The app benefited heavily from GameStop “short squeeze” in early 2021, when traders on a Reddit forum for retail investors piled into the stock and caused it to rally in price.

Short-selling refers to the practice of an investor borrowing an asset and then selling it on the open market with the expectation of repurchasing it for less money in future for a profit.

However, worsening macroeconomic conditions in 2022 and 2023 hit Covid high-fliers like Freetrade hard — and in 2023, Freetrade completed a crowdfunding round at a valuation of £225 million down 65% from the £650 million it was worth previously.

The deal is a potential signal for further consolidation coming to the wealth technology industry. It comes after Hargreaves Lansdown was acquired for £5.4 billion by a consortium of investors including private equity giant CVC Group.

Viktor Nebehaj, CEO and co-founder of Freetrade, described the takeover as a “transformative deal that recognizes the significant value that Freetrade has created.”

“Together with IG Group’s significant resources and backing, this is an exciting opportunity to accelerate our growth and delivery of new products and features,” he added.

Freetrade said the transaction is subject to customary closing conditions including regulatory approvals, adding that it expects it will close the deal later this year.

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